Always helpful, great prices and great employees! Have been going to them for years and have always…read morehad what is needed in stock

Matt is great! Installed our new heater and sand filter. He even came out a few times after the…read moreinstall, no questions asked, to make sure we were up and running. You don't find customer service like this anymore! No pressure to buy and/or upsell from the store..I highly recommend Poolmart!

I don't know why this place doesn't have any reviews! I am shocked!…read more For a first time pool owner and not knowing a single thing about chemicals or my non chemical options etc I left there educated and happy. I happened to stop in when it wasn't busy so I got extra care and convo with my purchase which I totally loved. The man who helped me which I assume was Paul himself was so kind and thoughtful. He marked all my containers with how much should go in and how frequently. He gave me info on filters and salt pumps. Oh and the young lady helping him was just as fab. There happened to be a man leaving when I was going in and he randomly said to me "this place is the best". You know what random stranger....YOU ARE SO RIGHT!! Ya know what I went there thinking I was going to drop a bundle of cash. NOPE!!! So affordable. If you have a pool or know someone who does and you have questions or need supplies go to Pauls you won't be sorry you did. The next day I went back to get a skimmer because I'm a ninny and forgot to get one and the place was mobbed with folks. It's so nice to see people supporting local owned businesses. I think what I liked the most was everyone was so happy in there and talking to one another like they all knew each other. I left there 2 days in a row with a big old smile on my face and I certain I will many more times. As long as Pauls is open I am forever a customer! Keep up the great work!!!

This man has your parts!!! No wait!! If you need something he finds it! Staff is very Courteous!!!…read morepersonable! Help you carry things to your car! Sorry viscount " you may be big? " but your staff lacks experience of customer support and satisfying and bringing them back!! Being a business owner buy self!! He will "OUT PRICE" you too!! Been a customer for years! I hope years to come! Right down the street!! Every thing you need! Plus a smile!! Never an Negative Glen is awesome!!! GREAT STAFF" so SORRY!!! This IS NOTSHORES POOL & SPA!!! It IS PAULS POOL SERVICE!!!

Chris in the service department is the best. It is always a pleasure dealing with him. When you…read moresee Chris it is probably because you have an issue with your pool. He is so friendly and he get right to work and communicates the issue as he goes. My wife and I agree that when we need service again, we will wait an extra day or two just so we can have Chris as our service technician.

We have had problems from day one. The lines they installed to auto fill the 35,000 gal pool leaked…read morefrom day one. The owner said he would be here to oversee the project and never came to supervise. Many other issues with the pool and equipment we were sold and did not need.

People have a tendency to only post bad reviews so I decided to post our good review. We love our…read morepool that was installed last year. Kathy and Kerry and the rest of the staff have been extremely nice to us and greet us with a warm welcome whenever we are in the store. Melissa, DJ, and Ramone have especially went over and above for us! The few minor issues we have had have been taken care of in a timely manor. They are a large pool company and seem to fix the big problems before the minor issues. Which is what they should do. We purchased a Inground pool and hot tub through them and we are extremely happy! A few of our neighbors have also went through wind surf and sail and I know they are also very happy. Another neighbor just signed up for next year! Thank you wind surf and sail for our back yard oasis and all the memories that have come with it!

I stopped in to gather some information about installing a very small pool. The rude woman I spoke…read moreto told me that the lowest price they would start at is 85k, which is insane! Don't waste your time if you are looking for a fair price here. I guess they don't need the work!

We have been using Sparkle Pool Services and their team for all of our general pool maintenance,…read moreseasonal opening and closings for the past 3 seasons and will continue to use them for many to come. Their teams are simply fantastic. Hopefully next summer we'll be re-doing our coping and tiles and they are the only ones I would trust to touch my pool. Our pool is a 20 x 40 gunite

They were a friendly crew, then they were upset when things didn't work out…read more I ended up paying another person to finish the job, and whole I call them they went ghost

Four years ago I decided to buy a hot tub. I did my research on the internet and then went to the…read moreSuburban Showplace for the Tub and Spa show. I talked to probably every vendor there. I chose Glenn because he answered every question that I had. He was a local vendor and available for any follow up service that I may need. He sent the electrician to my house for the electrical work. The next day Glenn delivered my hot tub and the electrician came back to do the final hook up. Two years ago I decided I wanted the cover turned so that it opens in another direction. I called Glenn and in a couple days he was there to fix it the way I wanted it. I've had a couple minor things happen and when I called Glenn he walked me thru the problem over the phone, no service call needed and no charge. April 2020 my hot tub has been cold for about a month. I think the heat pump went out. We are in the middle of the Covid 19 pandemic and the store is not open but I called anyway and left a message. Glenn called me back within an hour. I just wanted to know how much a heat pump costs. He asked me what it said on the display and when I told him SL he said there's nothing wrong with my pump that I had put the hot tub in sleep mode (you can stop laughing now). So he told me how to get it out of sleep mode and it's working fine again. I can't say enough about the excellent customer service I have received from him which is probably the most important part of the whole purchase. So if you are looking to buy a hot tub do yourself a favor and go see Glenn. You won't be disappointed.

We had another company come out to fix a leak. They "fixed" it and within a day it was still…read moreleaking. They didn't seem to want to come back. So we called Glenn's and they came out within a week. Ken was very knowledgeable and found the source of the leak right away! I wish we had called them first! Also, their prices were very fair.

recently purchased an Olhausen Billiard Table (Hampton model) from Viscount in Clinton Twp and the…read moreentire experience from guidance on selecting a table to delivery and installation was very professional. The AccuFast rails on the Olhausen are exactly as promised, lively and precise. This is a solid wood table (no MDF) made in Tennessee for a very fair price. Choose Viscount for a great pool table experience.

We bought our pool from Viscount three years ago and had such a great experience that we recently…read morewent back and purchased a hot tub as well. Both purchases have been wonderful, and we couldn't be happier. Their customer service is top notch!

This is the perfect place to come and relax! You have the choice between indoor or outdoor private…read morehot tub rooms. Each room has a different destination theme. Staff is awesome, you come in get checked in and they walk you over to the room. You can call the desk to change the temp of the hot tub and can purchase scented oils or beverages before entering. The price for a 90 minute soak is about $95 but if you have loyalty points you can get up to a $65 discount which is amazing .

We have been twice. Once last year, and once yesterday. The first time was perfect. The water was…read moresteaming hot. We had no issues. The rooms are clean, they have good customer service, and have detailed instructions for newcomers. The second time was a bit frustrating. We happened to get the same room as we did last year. The water started out as luke-warm. They said we could call to have the water temp increased, but each time we called, they barely added heat to the water. We called twice. We ended up with a warm bath instead of a steamy hot tub, and that was only at the end of our time. It was a bit disappointing, and the first time was so much better.