What a great dental office with competent and courteous dental professionals!…read more The staff is friendly and they have the most up to date dental equipment.

Tina in the Front desk was extremely friendly with a bubbly personality. Debbie the hygienist was…read morefriendly, careful and knowledgeable she answered all my questions. The office is very clean and open.

Dr. Phan was my provider for two root canals over 3 yrs. I've had no issue with either. Good…read morecustomer service. I've moved almost an hour away since the first, but it was worth driving back to use her for the second one.

Friendly, courteous, prompt, knowledgeable, skillful, modern equipment and procedures. I slept…read morethrough my root canal, so, painless is another descriptive for this hidden jewel! Highly recommended to anyone needing a competent endodontist

Short Story: If you need to have any teeth extracted than Dr. Wang is the one to go to!…read more Long Story: I've taken my family here for extractions and Dr. Wang has always done a good job. He is quite knowledgeable and will help answer all your questions. In my experience the extractions took less than 20 minutes from start to finish. In addition, you also have a follow up appointment one week after to ensure everything is okay. To be fair though my family has experienced complications related to surgery but I wouldn't say that is Dr. Wang's fault. It was just bad luck. If you need any help after hours then voice messages do get routed to his cell phone. Verdict: I know who to go to for help!

Extremely disappointing experience after years of doing business with this office…read more We have used this oral surgery office in the past for another child, so I was particularly disappointed by what happened today. We were running a few minutes behind and had attempted to call the office to let them know, but there was no answer. The receptionist, Kyleigh Wallace subsequently called me and immediately spoke to me in an unnecessarily rude and condescending manner about being late and the other appointments scheduled that day. I simply asked whether we would still be seen, and her response was snarky and vague which ultimately didn't offer any resolution. When we arrived, the interaction became even more uncomfortable. The office is now out-of-network with our insurance, which was not the case historically. I was trying to understand the payment process because my insurance had explained that they would cover 80% of the treatment, with only one service covered at 50%, and that the office needed to submit information to the insurance so I would know what my portion would be. Rather than helping me understand the process, Kyleigh became extremely defensive, hostile and condescending. She threatened to cancel the appointment while I was simply asking for clarification. She ultimately raised her voice and spoke to me in front of my two children unprofessionally. I explained that insurance billing is not my area of expertise and that I was simply asking her, as the office representative, to explain what I needed to do and whether the claim needed to go through the office or my insurance. I even suggested that we call the insurance company together so everyone could be on the same page. She refused and then spoke over the insurance representative when I called the insurance company myself to ensure there was alignment. What was especially disappointing was that no one else from the office, including the surgeon, Jerry Wang or other staff members, stepped in while this interaction was escalating. Ironically, Kyleigh ultimately completed the insurance-related step that I had been asking about from the beginning, the same process the insurance company had instructed me was necessary. The entire interaction was unnecessarily hostile, disrespectful and unprofessional. I was not asking for special treatment or refusing to pay. I was asking for basic clarification about a financial responsibility and trying to make sure the office and insurance company were aligned since both provided conflicting information. After having positive experiences with this office in the past, today's experience was extremely disappointing. Patients should be able to ask reasonable questions about their treatment and financial responsibility without being yelled at, talked down to, threatened with cancellation, or made to feel like they are doing something wrong.

I had to get a tooth extracted and do an implant. The work was excellent but what was more…read moreexcellent was the people. So nice. I actually walked in for the first time and felt comfortable. For me personally, they created a really peaceful environment. Last time I was in a dentist/dental surgery office it was not fun. But I will only go now to Dr. Vandersloot for all my dental surgery needs. Only place I trust.

I was referred to Dr. Vandersloot by my dentist, Dr. Kenneth Gong of Livermore and was happily…read moresurprised. I had an infected tooth with a broken root that had to be removed. I chose to have an implant done. In addition, Dr. Vandersloot took over my periodontal care and I have received one deep cleaning. As someone who had LOTS of contact with dentists in my younger years, I am not a fan of dentist. However, Dr. Vandersloot has an excellent manner, clearly cares about your perspective and takes the time to make sure you understand all the options. His staff is similarly excellent. The procedures I have undergone have been as pleasant and pain free as possible and a cut above anyone else I have gone to for similar work. I highly recommend this practice.

Vanesa P- My experience with the staff and service at Live and Smile dental has been nothing short…read moreof amazing. I had to get a root canal asap and Dr Ryan was able to connect me with Dr Harley right away and shortly thereafter complete my crown. Dr Ryan and Chung Ping have excellent bedside manner and I felt informed and taken care of every step of the way. They are very responsive always there to follow up with you if need be. Can't recommend them enough!

as a long-term patient heading towards 10 years with Live & Smile, i am always satisfied and…read morecontent with their kind and compassionate office !! especially working with Sanam, i feel comfortable and taken care of since she accomodates my lip piercing during cleanings and has a very gentle touch. i enjoy our conversations as she efficiently cleans my teeth and she always makes sure to check in with me during the procedure. thank you Live & Smile for continuing to serve your community with respect and warmth !! : )

Dr. Schlicher is fantastic, he has a really wonderful way of talking with kids and making them…read morecomfortable. He is very authentic and kind, and we couldn't trust him more.

We saw Dr. Schlicher today and he is a super professional, honest and smart orthodontist. You can…read moretell he knows what he is doing and is patient and great with the kids. Highly recommend him and trust his opinion.

I was originally referred by my dentist to a different Endodontist nearby however this particular…read moreoffice unfortunately didn't accept my dental insurance, the doctor was also away for vacation and the next earliest available time for consultation appt (no treatment) wasn't until May 17th despite mentioning I was in pain (toothache). After talking to my husband for other options, he remembered his own experience he had with Tri-Valley Endodontics office here in Pleasanton, he had nothing, but positive feedbacks and suggested I get a referral for this particular Endodontist office from our regular dentist and so here I am. Just like my husband, I have nothing, but positive outcome/feedback as well. In my case, .. about 20 yrs ago, the questioned tooth went through a root canal treatment + crown. From then to now, bacteria managed to slip through which caused painful toothache (sharp pain followed by throbbing) when I ate soup (broth). I right away called Tri-Valley Endodontics office after seeing my regular dentist. Nothing showed up on their X-rays. When tapping on several teeth, the pain always came from the questioned tooth. The front desk scheduled me in for an early appt, which during this phone call I learned Tri-Valley Endodontics does both consultation + treatment on the same day. I was expecting I had to reschedule a separate appt for treatment, but this office does both during your 1st appt. My husband was seen by a different doctor and I was seen by Dr. Kim. Dr. Kim was very thorough by giving me options, she explained everything and any questions I had she answered so patiently. Just in general, every patient case is different so everyone individually will have different outcomes. I also didn't know you can still experience pain even though I had a root canal treatment done many years ago. Even my regular dentist thought it was strange I would feel pain from a tooth I had done a root canal previously. I remember telling Dr. Kim and she mentioned I still have surrounding nerves so when bacteria got into my questioned tooth explains well why I was feeling pain. Before drilling, Dr. Kim also took time to make sure the pain was coming from the questioned tooth and not from a different tooth. X-ray, again, didn't show anything, she tapped my tooth, I felt pain/tender and she also placed cold sensation, but was told she didn't place the cold air on the questioned tooth. I was going to ask a question regarding that, but I didn't. I just knew the pain was coming from the questioned tooth. Dr. Kim basically went into my tooth, drilled a hole, took out the old root filling even though it was perfectly fine, but because bacteria got into my tooth she placed medicine inside the canals followed by a temporarily seal. Due to time conflict on my end I went back to Dr. Kim about 2 weeks later. Enough time to see how well my tooth would heal. My toothache continued to last for 3-4 days after my 1st appt, but as time went by as the medicine kicked in + taking OTC as instructed helped me get rid of the toothache I initially had. It's been 2 days after Dr. Kim went back in, replaced the medicine with new root canal filling + build up + permanently sealing my tooth I've been able to eat just fine. No pain at all. Dr. Kim and her office staff were all friendly, caring, I didn't feel rushed or anything like that. Dr. Kim's assistant took several X-rays (before, during and after). Like I said, "My experience with Tri-Valley Endodontics Pleasanton location was nothing, but positive and this office accepted my dental insurance." Thank You, Dr. Kim and office staff. FYI - new patients - bathrooms are located next to the elevator and make sure you grab the right key. I didn't know, I took the wrong key (men's) so explains why I struggled trying to open the women's bathroom. lol

I woke up with a tooth ache and went and saw my Dentist who referred me to the Tri Valley…read moreEndodontis located in Pleasanton. They got me in the same day Dr. Trang was terrific explained everything in detail also their receptionist Kelly was very nice too I would highly recommend this Dentist to everyone. S. Dunson-Reggio

As a Workday workmate, I want to share my concerns about All in One Dental's billing practices…read moresince many of our coworkers are treated there. My husband received a crown several years ago with an initial quote of $1,000, which we paid in full. Later, they called claiming he owed an additional $700 because insurance didn't cover the "remaining" amount. After reading similar complaints in their reviews, we declined to pay this surprise bill. It appears this office has a pattern of billing insurance for treatments they consider "necessary" but that insurance companies reject as unnecessary. We switched dentists after this experience. Unfortunately, my husband's crown broke within just 4 years - much sooner than expected for quality dental work. Based on my research, premature crown failure typically happens due to poor materials or improper installation, not normal wear (and I can confirm there was no physical impact nor teeth grinding involved). I wanted to share this experience so you can make informed decisions about your dental care.

Very poor customer service. Front desk lady wants to charge me $50 and is recounting to me that I…read morecancelled 4 times .. she forgets that I cancelled 4 times over a 4-5 year period. Plus she forgets that my entire family of 4 comes here for dental care.

Got my wisdom teeth out here recently and the whole experience was positive from start to finish…read more The staff is welcoming and the quality of care here is great. I had 4 wisdom teeth removed, two of which were impacted, and Dr Clayton did such a great job in the extraction that I was fully able to recover in about a week.

Had nothing but trouble after having 4 Wisdom teeth pulled. No pain meds after surgery. A week…read moreafter the surgery Dr Clayton gave me a tube of oral soothing gel, but told me not to use too often, because I had 'dry socket'. The pain had been between 8-10 the whole time. I was taking 3200 mg Ibuprofen per day since the surgery. A week later, went in for follow up, and found I had an infection. Got an antibiotic and started feeling better a couple days later. So, for about 15 days I was in pain, and could barely eat! If it weren't for his staff (which as very nice, empathetic, and tried to make me feel better) this would be a 1-Star review.

I had a root canal done by Dr. Harley and honestly had a far better experience than I ever expected…read morefrom that kind of procedure. From the moment I walked in, the entire office made me feel comfortable and taken care of. Dr. Harley was professional, patient and extremely skilled. He took the time to explain what was going on and what he was doing, which really helped ease my nerves. The procedure itself was smooth and surprisingly painless. I also have to give a huge shoutout to the front desk and support staff. They were incredibly kind, welcoming and organized from start to finish. Scheduling was easy, check-in was quick and they made sure I understood everything about the process and aftercare. It's rare to find an office where every single person you interact with is that friendly and helpful. If you ever need endodontic work (especially a root canal), I couldn't recommend Dr. Harley and his team more. They turned something I was dreading into a really positive experience. Absolutely top-notch care all around.

The best care by Dr. Ryan. Old Fashioned and hands on . Does a thorough exam and post care job and…read moreif any issues arise takes care of them.