I did a full service here. I can not believe it can be done as fast as this…read more Konstantin gave me a lot of suggestions for communication with my interior insurance. It helps me saved around 4000+ dollar lost. And their price was lower than the insurance companies that quoted. And helped me do a lot of house fix work even other than the water damage. I'm extremely grateful for this team.

We were connected to FloodDry by Umed Erbekov from IRBIS Air Plumbing after he came to fix a leak…read morefrom our upstairs toilet. Konstantin arrived promptly and checked the humidity levels in all the damaged areas. He explained the entire remediation process clearly and walked us through how he works directly with insurance. He even recognized our insurance agent just from hearing the company name, which gave us a lot of confidence in his experience. Konstantin was extremely patient in answering all of my questions before we signed the work authorization. His communication has been generally efficient and transparent. He made sure we understood every step of the process. He immediately sent his remediation team, and both Kirill and Alex were incredibly professional. They opened the ceiling carefully, installed a very well-planned plastic barrier, and set up the drying equipment thoughtfully. The barrier was perfectly placed and sealed, and the ceiling opening was done with great care. The removal of the equipment was just as careful and respectful of our home. At this point, we are still waiting for the next phase of the remediation, but overall we've had a positive experience with FloodDry and feel that the team has handled the situation professionally.

Good service and the quote was lowest…read more The job done was professional and timely. Zion was also good to work with in terms of estimate and scheduling .

We had an unfortunate crawl space sewage spill and reached out to ZGreen. From the very first…read moreinteraction, it was clear we were in good hands. Zion was our initial point of contact and came out quickly to assess the situation. He was professional, knowledgeable, and took a thorough, thoughtful approach in explaining the issue and the remediation plan. That level of care and professionalism was ultimately the deciding factor in choosing ZGreen. Ray was the lead technician on the job, and he was outstanding. He arrived on time, clearly communicated progress throughout the work, and was personable and easy to work with. Ray did an excellent job keeping himself and his team on schedule while maintaining a very high standard of quality. The crawl space remediation was completed within a reasonable timeframe, and the attention to detail really showed. Zion closed out the engagement by ensuring all documentation and communication with my insurance company was provided so my claim could be approved and paid out. I completely agree with all of the 5‑star reviews that have already been written about Zion, Ray, and the entire ZGreen team. If you're looking for a company that is responsive, professional, and truly cares about doing the job right, I would highly recommend ZGreen to any prospective customer.

Good general communication and came and provided a quick and easy estimate and was able to schedule…read morethe work to be done quickly. They were professional and cleaned up well after the work. I also appreciated that they did attempt to limit the extent of the remediation as much as possible, working to preserve as much of the cabinets and structure. As for the cost, I felt it was quite fair. As a counter-example, I got an email quote from another provider that was almost 3X the cost, but didn't even know what the work was. So recommend you definitely get multiple estimates including onsite to verify the extent of the work required.

I used Yelp to "ask for a quote" or whatever the verbiage is on a Sunday morning. Within about an…read morehour or so, I had a response from Brenda asking me my availability for the next day! When you have an issue behind a wall you can't see and mold creeps out, you are on overload and just want help ASAP. It was a holiday weekend no less, so we knew it would be tough to get someone to respond, but she did. Day of appointment - the gentleman who came was running about an hour behind, so nearly 6:00 pm he showed up. I felt terrible it was so late in day, and it really did throw our evening routine off too. It's now two days later and I have not received a quote back from H&L. During the inspection, he repeatedly told us that he does not do anything other than remediation. So just removal and treatment of impacted areas. Which was fine - we wanted someone reliable who could get it done ASAP! Needless to say, we did not move forward with them - I would be beside myself if I still had to wait to even hear back on a quote with active mold in my wall. We ended up going with a company who was able to come today and remediate, mold is gone, next steps are now in play! So I appreciate they were responsive to my initial request, but that was best part of service, it kind of went downhill from there. I also really do appreciate having a one-stop shop company to do it all - so once remediated, they can bring the other half of the business to do things like dry wall texture, painting - fixing space, etc.

Big shoutout to Juan, Estaban, and Murali for their outstanding work on our home. We had a pipe…read moreburst, and they responded immediately with a free inspection. They quickly set up all the necessary equipment to mitigate the damage and stayed responsive throughout the entire process. Juan did a great job explaining the project and keeping us informed, while Estaban was incredibly hands-on and capable with every issue that came up. I'm really glad we had the chance to work with them and have added 1800 Water Damage to my contact list.

We had a waterline break at home with lots of water flooding our crawlspace. I was worried about…read morethe foundation and possible mold growth, so I requested for the 1-800 Water Damage team to come out to do an inspection. Murali called me less than an hour of putting in the request to collect more information of the possible issue. Juan called me the next day, but I was unable to pick up. He diligently followed up with me the following day and provided an inspection of the crawlspace. Juan provided honest feedback, and it seemed like he really enjoys his job (007). Luckily, he said we really had nothing to worry about, and to let things dry and air out. Thank you to this team to provide me with some peace of mind after the waterline issue. I will be sure to reach out to them again if ever needed.

I have to add one star I guess. I had a free consult with a ton of visible mold. Dude waved his…read morewater detection device around a bit and said it was dry and to use Clorox wipes. I tried to tell him that nothing has worked for me. But he talked over me with his expert Clorox wipe solution and left after less than 5 mins like he was in a hurry. I never ever write bad reviews but this is well deserved.

Called after hours when my son flooded the toilet and water leaked down to the joists via a floor…read morevent. While the extent of problem and solution turned out to be more minor than I had feared, I REALLY appreciate the prompt service and professionalism that Reactic provided to put my mind at ease.

Our condo unit ceiling was damaged by water leak from our upstairs neighbor. After an extensive…read moresearch of a restoration company, we decided to go with Top Down Restoration because of their friendliness, responsiveness and reasonable cost. From getting the quote to completing the work, Bo and his crew has demonstrated to me that they are professional, honest, reliable, take pride of their work, and always keep the work area clean. After tearing down the ceiling and part of the walls, the damages were more than Bo anticipated and he is kind enough to put in extra time and effort without charging me more. He went over and beyond to make sure there is no more mold and bacteria left behind. Bo also has connection with a mold testing company and a reconstruction company. I used them and am very satisfied with their services as well. They being knew each other does have a huge advantage as I coordinate their services. So if you need to do a mold test and/or rebuild the torn down areas, you would save yourself some time to search for one. In summary, I highly recommend Bo from Top Down Restoration. I will not hesitate to use him again in future if needed.

My hero's. Pablo and his crew rushed to our complex as sewage was pouring into our garages…read more They were quick, polite, efficient and just hands down great!!!!! They came back multiple times over the course of the next week. Staying in communication so i could coordinate multiple townhouses effected. I highly recommend Top Down!!!! I would give them 10 stars if I could!!!!!! Thank you

We had a leak in the attic that went all the way to the crawlspace through the walls…read more Suzy came and quickly help assess the damage and send her crew to dry it all up. They were well prepared and did a great job, removing mold and dehumidifying it all.

We had a roof leak. Speedy Restoration (Rafael) gave us a quote based on pictures we sent them, and…read moreSuzi also came out to inspect and confirm the quote. Jesus quickly removed the damaged ceiling material and started the drying process. After a few days' drying, Jaime replaced the drywall and painted the ceiling to look as good as new. They are all professional, experienced, competent and responsive. I highly recommend them for a truly "speedy restoration"!

I'd give negative stars if I could. Gerald either has an enormous lack of knowledge about carpet…read morecleaning, rushed through the job or both. We paid him $520 for a minor carpet repair and to clean two bedrooms. At first, they looked great but then we quickly discovered after he left that the carpets were soaking wet, due to him overwetting both carpets. The main stain we hired him for reappeared in a matter of hours. He also broke a picture frame that we had hanging in the house. Never apologized for that, never admitted that he did it and never offered us any compensation. (Funny enough, he didn't make me sign any liability form....) When I asked him kindly to return and help us sufficiently dry the carpets, he kept telling us that it was normal and that he wouldn't be able to dry them any more than they already were (which they were not). He kept telling us to give it 24 hours until they were completely dry. He frequently refused our phone calls (early evening) or flat out turned his phone off when he said we could call him at any time. He ultimately begrudgingly agreed to return to help dry them but only two days after he originally came (about ~48 hours) since he had another job lined up the next day. That put us at mold territory galore since the carpet was not in fact at all drier in 24 hours. We had to beg him to come out the next day at which point, of course the carpets were still wet. When he did come out, he told us we were wrong about the carpets having to be left dry (he said they'd be left damp...our carpets were far from damp in that they were soaking wet) and refused to honor his satisfaction guarantee on the website. He told us he wouldn't able to dry our carpets with his equipment. When I asked for our money back, he demanded to speak to my husband hoping that he would get a different answer from him. Nope. This guy overcharges, has no clue about customer service and really doesn't know his stuff about carpets either. You're way better off hiring someone else who has a ton of frequent great Yelp reviews. There's likely a reason he only has one review every ~6 months. You'll be grateful that you stayed away.

Top notch service, great communication, cleaned are carpets and removed may spits of concern in…read morehigh traffic areas, spills from having many kids. Highly recommend and will use in the future!!!!

They were great, on time and very professional.85 characters is far to many.far far far .read more

Amador's Drywall installed drywall in my garage. I got quotes from a handful of contractors, but I…read moredecided to use this company because I highly valued the professionalism when discussing the job and setting up the appointment. They provided exactly what I needed for a great value. I highly recommend them and will use them again if I need more drywall installation in the future.

SERVPRO is a reputable outfit. I have worked with them for several leak remediation and repair…read moreprojects at different locations in the Bay Area. SERVPRO of Campbell is exemplary in their knowledgeable professionalism, work and care. Ronald Schmiedeberg and his staff have offered their service on several projects at our domicile in San Jose. Their immediate and expeditious response is followed by detailed and scheduled plan of action and management of the process to its full completion. This includes the immediate remediation, inspections and repairs. Ron and his staff manage the process with all parties with excellent communication and attention to detail. It has been a pleasure working with them.

I called for services and Vee was very helpful and the team that went out was great to work with…read moreand will continue to use the services in the near future