Had an issue with a dishwasher. Customer service was great. They were fast in responding and even…read moreletting me know the tech was running behind. Alex was great, quick and explained everything. I would use them again for sure.

Great service and polite. Very satisfied with the work to fix my ac, and would recommend.read more

I don't usually write reviews, but exceptional service deserves recognition. Nate is one of those…read morerare technicians who truly loves what he does, and it shows in every part of his work. He's kind, courteous, professional, prompt, knowledgeable -- and fast. He came out to service our 2006 KitchenAid refrigerator and quickly diagnosed the issue as a motherboard failure. There were two possible replacement options, and unfortunately the manufacturer didn't specify which one matched our exact unit. Nate explained everything clearly and let us know upfront that the wrong part might get shipped, which could delay the repair. I appreciated how thorough he was and how he kept us informed at every step. The part arrived in about a week -- not bad at all -- and Nate scheduled the follow‑up right away. As always, he showed up on time. Thankfully, the part was the correct one, and he had the new motherboard installed in about 30 minutes. Just like that, our old reliable fridge was back up and running. On top of all that, Nate's pricing is very reasonable -- especially for the level of professionalism and care he brings to the job. If you're looking for someone who's honest, skilled, and genuinely cares about doing the job right, Nate is your guy.

We've had Nate from NT Appliance Repair come out two different times now, once for a refrigerator…read morerepair and now for our washing machine, and we were impressed both times. We were able to make an appointment pretty quickly, and he arrived right on time. Diagnosis of the issues were fast and accurate, he explained what they were and why they happened, and he repaired them in short order. We're so thankful to have a qualified, knowledgeable and friendly repair person to call when needed!

5 stars. Called Just Appliance Repair to check out a noise coming from my washing machine. I'd…read morerecorded a video of it, but of course the machine stayed quiet the whole time the tech was there and he couldn't replicate it in person. He still spent a full hour troubleshooting based on what he could observe, and put together a repair proposal off my video. What I appreciated most: instead of pushing to start work on a noise he hadn't actually heard, he told me straight up to wait until it happens again before committing to a repair. That's the kind of honesty that's hard to find in this industry. Haven't had the actual repair done yet, so I can't speak to that part, but the diagnostic visit alone earned the 5 stars. Will update if the noise comes back and I have him out again.

They were prompt in responding and worked on Sunday. I needed to hire them for an Oven repair…read more Reasonable priced.

If your appliances are acting up, don't waste your time with anyone else. Zack from Sublime…read moreAppliance Repair is a total pro. He's a straight-shooter who actually knows what he's doing--no guessing games or part-swapping. He diagnosed my washing machine in minutes, gave me a fair price, and didn't try to upsell me on some BS I didn't need. Honest, reasonably priced, and the work is top-tier. Hard to find a repair guy with this much integrity. Save yourself the headache and just call Zack.

Oven button not working on built in electric range. Called Sublime and very accommodating with…read moreschedule and responsive. Oded was very honest and professional. He ordered the part and installed it and it's working fine. Cost was reasonable and cheaper than buying a new one. I recommend Sublime!

The diagnostic fee was very fair, their response time was fantastic, and communication throughout…read morethe entire process was excellent. The repair cost was a little higher than I had initially hoped, but once the technician arrived and explained everything, it made complete sense. He explained that, as an authorized Samsung repair company, they have to pay licensing fees to Samsung and continuously stay up to date on Samsung's ever-changing technology and repair procedures. That level of specialized training is something many other repair companies don't invest in. In fact, before finding them, I contacted several appliance repair companies, and every one of them told me they worked on every brand except Samsung. That alone speaks volumes about the expertise this company offers. Not only did they repair my Samsung refrigerator's ice maker, but they also fixed my Samsung dryer, which had stopped drying properly. The technician went above and beyond by explaining everything in detail, answering all of my questions, and making sure I understood the repairs. Everyone I dealt with was friendly, knowledgeable, and professional from start to finish. I'm incredibly grateful to have both my refrigerator and dryer working again. I highly recommend this company and will absolutely use them again in the future.

Appliance Worx was assigned to us from our home warranty co. FIRST AMERICAN WARRANTY…read more Peter was sensational. Replaced our "craft" ice maker, showed us how to turn it on & off and explained the trouble we were having and set clear expectations moving forward. ABSOLUTELY SENSATIONAL. FIRST AMERICAN WARRANTY....NOT SO MUCH. initially they assigned us another appliance repair company (their name escapes me at this time) and when I did just 20 min of research found out on the BETTER BUSINESS BUREAUs website that they were "COMPLETELY ROTTEN". Those were the exact words they used in describing that company. I had to DEMAND to speak with a manager before FAW assigned me someone else. Peter from Appliance Worx arrived, listened to us, diagnosed the problem and amazingly had the replacement "CRAFT ICE MAKER" on his truck. Replaced it.....and the whole visit took maybe 40 min. Moral of the story/review.....Appliance Worx is great. Dont let your home warranty ppl give you "crappy" service ppl.

We had an issue with our fridge and we reached out to Dmitry late at night. He responded within…read moreminutes and made an appointment for the next day. Dmitry was very professional. He explained everything well and provided options on how to proceed. He was able to figure out the issue and fix it within 1 hour! I highly recommend his services if you want fast and quality work.

Let's call it what it is: A SCAM…read more I scheduled a service appointment to have my washer repaired after being told there would be a $75 diagnostic fee, which would be applied toward the repair if I chose to move forward. The technician arrived the next day within the scheduled timeframe, which was the only positive part of the experience. The technician used a shop vac to drain the remaining water from the washer and spent about 20 minutes in the laundry room while I remained in the living room. During that time, there was no communication about what he was checking, what issue he found, or what diagnostic steps were being performed. I never saw the washer taken apart, nor did he explain anything during the inspection process. Afterward, he simply stated that repairing the washer would cost the maximum amount to fix and suggested I should just buy a new washer instead. He identified the issue as the motor, but when I asked how he came to that conclusion, he struggled to provide a clear explanation and appeared unsure of his own diagnosis. A trustworthy and professional repair technician would normally walk the customer through the issue, explain what was found, and show evidence of the problem before recommending a costly replacement. Unfortunately, that did not happen here. Based on this interaction, I do not feel confident in the accuracy of the diagnosis or the integrity of the service provided. I would not recommend this business to anyone looking for honest or transparent appliance repair services.

I have been using A&J Appliance Repair Service for YEARS and I highly recommend Phil…read more He always thoroughly explains what the issue is with my appliance and gives me options for repair. He's very trustworthy & affordable. He is also very responsive when I call for service. He has repaired my washer, dryer and refrigerator and I recommend him to all of my friends.

We called Phil over the weekend to ask if he serviced our model dryer. He responded within an hour…read moreand scheduled us for an appointment the next business day. Phil is very knowledgeable, professional, and committed to providing the highest customer service. We strongly recommend Phil.

Absolutely astonishing customer service!…read more A plastic piece holding the top shelf of my dishwasher in place spontaneously snapped, leaving the right side of the shelf sagging. I called Daniel, who happened to be in the neighborhood and was here in a mere 20 minutes. He identified the problem, called the parts supplier, found what was needed was in stock, ran out to get the part, came back a few minutes later and finished the job. Maybe I should say "parts" since he asked if I wanted to replace both of the shelf supports. Given the age of the dishwasher, the fact that they're plastic and that one had already just broken, that seemed like an excellent idea that hadn't crossed my mind until he mentioned it. The total time from when it broke to when he did an excellent job of fixing it couldn't have been more than 90 minutes. I've never experienced anything like it in my life!

Absolutely cannot ask for anything more. Fast, knowledgeable, and most importantly.. honest…read more Never upsells and always gives you the low down on when it's time for a new one. Luckily he was able to save my washer... Excellent communication throughout the repair and he works with tenants and owners alike.

I think it says a lot when an employee of a company is willing to place others lives at risk via…read morereckless driving and harassment in a company vehicle. Swerving in and out of lanes in excess of 80mph. They swerved in front of our vehicle while we were in the commuter lane, this was our gift after honking at them.

Aweseome. Responsive and able to work with me on time. Will have more work for company as needed.read more

Oven Repaired! They…read morecame out the day after I called concerning my oven that wasn't working. The fixed it in an hour. I would call them again. Polite, respectful of property, and professional.

My washing machine had a clog in the drain pump and wouldn't drain. Niko came out and took care of…read moreit and got everything working again quickly. He was able to remove the hair tie and bobby pin that got tangled up in the drain line. There were no parts that needed to be replaced and everything was working correctly, he was honest about the problem and didn't try to sell me extra things that I did not need. Communicated well, providing accurate timeline and information. Showed up right on time and let me know when he was on his way. Provided accurate price estimates and stuck to his promises.