I was really disappointed with the spa experience, especially after calling multiple times…read morebeforehand to confirm they had sulfate-free options due to an allergy. I was assured accommodations were available, but when we arrived, the staff member checking us in was rude and dismissive when we asked about the products being used. She seemed annoyed when we asked her to verify whether anything was sulfate-free. Because they couldn't confirm safe products, our soaking tub ended up being filled with just warm water instead of any of the advertised aromatherapy, Himalayan salt, or coconut milk options -- yet we were still charged full price. No apology or acknowledgment was offered despite the incorrect information given prior to our visit. It was especially disappointing because we otherwise had a great experience at the hotel, but the spa service and customer care did not match that standard.

My husband and I came to the area for our "babymoon" and booked a couples massage. I had the…read moremommy-to-be add on to mine. The receptionist was very friendly and showed us all the amenities of the spa. Even though we weren't staying at the hotel, we still would have access to all the features, such as the gym. We started off in the changing rooms which were really nice and clean. There were a lot of little goodies available to help you freshen up before your service. We were also each given a locker key, sandals, and a robe which we appreciated. Once you are changed, you wait in the lounge where the staff will get you when they are ready. The lounge was water, coffee, tea, and a handful of snacks available while you wait. My husband and I were picked up promptly at our start time and were led into our room. The ladies that worked with us were great and did a good job adjusting things for us as needed. Since I'm pregnant, they had special pillows for me so that I could lay in my stomach. Overall, this was a great experience and we would definitely come back!

WORTH EVERY PENNY! For my birthday, I chose two services, a massage and a facial, both lymphatic…read moredraining. I had never had this kind of massage or facial before, so I enjoyed speaking with both staff about the benefits and how beneficial this form of massage and facial were to me. And when I left, I was not only very relaxed, but the fine lines and reduction of sagging neck made me look 20 years younger. And the effects of the facial lasted almost 4 days. I was glowing aty birthday dinner and felt amazing! The spa is very zen and welcoming: pastel tones, sea art, candles, soft music, comfortable robe, cucumber water and a variety of teas in the waiting lounge, which faces the pool with several lions trickling fountain and Jacuzzi. They sell several different skincare lines, and there is no pressure to buy anything. I was very pleased that I received samples of the products used for my facial, which I will use after I determine the order in which I need to use them. The staff are really friendly and accommodating. I was the last appointment of the day, but they did not push or rush me to leave. I felt pampered and special, and that they truly wanted me to have the most relaxing and enjoyable day. As Monterey is one of my favorite California cities, I look forward to returning to the hotel and the spa soon. I have had a number of spa treatments over the years, but never had a facial with results that lasted for more than one day. I highly recommend this spa for anyone who wants to feel relaxed and pampered. It is the ultimate experience for self care!

The staff is exceptional. The environment very peaceful. Having the deck with the pool and hot tub…read moreoutside is perfect!! I can't wait for the sauna later this year that Rozanne, the manager and also senior therapist told me about. I'll be back as often as I am in town.

I had booked a massage and a facial to help me relax before taking a physio final. I am so happy…read morethat I booked with Amy (massage) and OC (facial). Amy truly listened and addressed the areas of my body that needed the most TLC. OC was so patient with me and all of my questions (I have temperamental skin lol) and was very knowledgeable. I will definitely be booking with them again in the future. The spa itself is nice but the staff is truly what makes it shine.

Today was an amazing day at the Spa on the Plaza! My therapist was Annmarie, she gave the most…read moreoutstanding hot stone massage! She was very attentive and so much attention to detail which I loved! I can't believe how different my body felt after treatment! Her spirit was calm, peaceful and kind! Thank you Annmarie for a beautiful experience! Nanci Shaddy

Awesome place! Hands down best massage I've ever gotten. Brittany is super knowledgeable and has…read morehelped me immensely.

Took my wife here for our anniversary get-away to Monterey. She went with the massage and facial…read moreoption. She was quite happy with the service.

I have come to Amara a few times and always leave extremely relaxed and amazing. I always see…read moreAlicia and she does an incredible job and really takes the time to assess my needs, my problem areas, and help focus on those and give excellent recommendations to alleviate some consistent pain. She has many years of experience and you can tell in the way she does the massage. I came in one time with a stiff neck that I couldn't move. I slept on it really wrong and was in an incredible amount of pain. She helped treat me and provided me so much relief. She is very accommodating and attentive to my needs and I always leave feeling refreshed and relaxed. They offer a discount on Mondays for locals and also a monthly subscription plan. Getting consistent massages is key and I highly recommend seeing Alicia. Parking can be tricky on a busy day and the spa is downstairs from International Cafe. The spa is small but cozy and clean. They also have a red light sauna which was amazing.

Mia was SO good I didn't realize she had both curled AND tinted my lashes. When she told me she was…read moreal done I thought she was going to say, "now we'll do the tint" but she had finished. That plus the comfy warm table made it a wonderful experience.

Such a relaxing experience. We came here as our last stop of the day. We had been walking around…read morefor 2 days!! This was much needed. You pick from their time increments, and you can adjust the intensity of the water as the massage is going. We felt completely rejuvenated afterwards. Totally worth the price.

Sad to say, this place is permanently closed. We had stopped by last night and walked around and…read morecould not find it. Then I googled it and it is permanently closed. Going to miss this place : (

Payed 80fckin dollars for a tap tap. Don't go Wasted your money don't go here wast of money…read moreforearms and automatic tip and the lady so lazy and so dirty no good

Lucy gave me a perfect massage experience. When my husband sent me to the massage parlor today, it…read morewas Lucy who received us. I told her that my shoulders and neck were very sore. Lucy said that deep tissue massage would be good for me. There are benefits.

Caramel Massage truly does not disappoint. From the moment I reached out, Noel responded…read moreimmediately, and scheduling was quick and effortless. The location itself is beautiful and rustic, with a stunning view that sets the tone for a deeply relaxing afternoon. And then--the massage. I honestly don't think I have the words. My husband worked with Michelle, and I had Noel, and both were incredibly knowledgeable, intuitive, and responsive to our individual needs. They checked in thoughtfully, adjusted as needed, and made us feel completely cared for throughout the experience. We will absolutely be back--specifically for Noel and Michelle.

Had a great experience! Located in a charming home, Carmel Massage offers personalized massages…read morewith a great team. Christina and Michelle were professional, friendly, and personable. We truly loved our couples massage here and would definitely rank it in our top best massages.