I used this cleaning service and I found it overpriced and very poor. They cleaned my two bed…read moreapartment costing $189. They did not clean the floors, the trash was not taken out, the surfaces were not cleaned. for this price the only I could see that they had done was vacuum. Very disappointing and I would NOT recommend.

I hired Clean My Tribe to do a deep clean on my son's apartment. Joshalyn arrived and jumped right…read morein and worked hard to get the job done thoroughly and in a timely manner. I really appreciate the positive attitude and hard work! Would highly recommend!

Kleenrite did an excellent job cleaning my clothes dryer vent. They were very thorough and…read moreprofessional.

Said they couldn't remove the stains and didn't want to try. It would have been nice if they tried…read more Won't call them again.

Outstanding communication and service. The team was friendly, professional and provided the best…read morecarpet cleaning service I've had. Yep, they even dusted the baseboards. Definitely would recommend this company to anyone looking for a quality cleaner.

Doug and Jay responded quickly to my inquiry about carpet cleaning v over the Thanksgiving weekend…read more I didn't have much hope I'd be able to book someone in such short notice, as I just closed on a new house the day before the holiday and needed the very dirty carpets cleaned prior to my furniture arriving on the Sunday. Not only did Doug fit me in, but they treated all the stains and the 20 year old carpet came out great - I'll be able to prolong its useful life a little more! I highly recommend Extreme Clean!

I wasn't very happy with Chem-Dry service, I did not expect that a stain in the hallway would be…read moregone completely, but I expected successful result in the small bedroom, and it's smaller, but still there, kind of disappointed!

I called Chem Dry on Monday to clean the carpet in my living room and guest room for pet…read morestains/odors. They were able to get me an appointment today, which is Thursday. They called to let me know they were on their way and arrived on time. They explained the process in detail and I didn't really have any questions or concerns. In and out in about an hour. Courteous, friendly, and most importantly, they did an excellent job. They were able to get some very tough stains out of my carpet. Price is fair and very much worth it. Will do business with them again.

Joe the owner showed up right on time. Joe was personable, and…read more respectful of my property. My carper looks wonderful ! I would recommend this company, and will use them again. 06 2026 Marlon P.

The owner is nice and got out some spots in our carpet that have been there forever and were not…read moreable to be removed by other methods. I would definitely recommend setting an appointment up with them.

I highly recommend Chem-Dry of LaSalle County. They did an amazing job cleaning our carpets and…read morecouch. The results were beyond my expectations. Thank You Chem-Dry Bette Pitstick

I called and got an appointment booked for the next day. Great service with a great price. The…read moreproduct they use is safe for animals. We are very happy with their work and definitely recommend this business.

We had them out for air duct cleaning but shortly after that the AC stopped working. We had an HVAC…read moreperson come out to take a look and the problem was that there was a lot of debris from the duct cleaning stuck in the filter. I am still giving a good review because they were very polite and professional and called me back to apologize for the oversight and also refunded the cost of the cleaning.

Every business can make a mistake, most would admit and fix their mess. With Drummond, however, you…read morewill be left to your own devices if anything goes wrong. My original review tells all about my wet adventures with this company, who left me a soaking wet carpet after their cleaning, and refused to fix it. Bottom line: unprofessional, serious issues with reliability and customer service, the worst I've seen. Do yourself a favor and take your business elsewhere - there are plenty of real professional carpet cleaners in town. I never had any trouble with carpet cleaners except for Drummond. Too much headache for a simple carpet cleaning. If you do hire Drummond, and suffer the consequences, be advised: they will bully you when you share your negative experience. Critical reviews are met with deranged "rebuttals", false accusations, legal threats, and made up stories that keep changing (examples found in each of their replies, in both my reviews). Those are relevant points that a prospective customer should be aware of. According to their book - it's always someone else's fault. The wet carpet they left was first blamed on my nonexistent neighbors on the nonexistent top floor (I kid you not), then a leak that never happened in my kitchen (give me a break!). First they made up a story about insurance (confusing me with another customer), now some story about a fan - what in the world are they talking about ? Almost two years after that ordeal, the owners decided to open that wound, and post another nasty reply to my (now 21 months old) review, hoping that I wouldn't push back - they were wrong. Once I answered, they started playing victim (typical bully tactic), complain about being "attacked", and try to lecture me about proper review etiquette... rich. Drummond, 1. I'm not the one attacking legitimate reviewers - you are attacking. 2. Your messages speak for themselves - you *are* rude. 3. Both my reviews reflect everything about my awful personal experience with your service and outrageous behavior. Since you insist, I will remind you: your botched cleaning job almost ruined my carpet, and cost me a lot of money and stress to fix. Much like you did to other customers that horrible week, you avoided phone calls, and when you cared to answer, you were rude and obnoxious. You didn't care one iota, when we, your customers, needed you the most and begged your help. I literally had to hire another company to fix after you. And now you complain that you don't get a stellar 5-star review ? You can deny all you want, keep fabricating stories about leaks/fans/unicorns, and leave angry replies. My review isn't going anywhere, nor has it ever been removed, contrary to your claim. Seriously, stop making stuff up - nobody buys it, it's not helping your case, your reputation, or your business. People pay hard earned money for your services. Take responsibility for your bad work, stop making up excuses, and don't harass customers who express their dissatisfaction. Do your job like you should, and you'll get excellent reviews. Keep doubling down on your fiascos, and your customers will run away, it's as simple as that. ______________ Drummond reply (June 3rd 2019): I have not been disrespectful to you! You are attacking not just me personally you are attacking the hundreds of legitimate people that left a review and calling them fake. A review is to describe a personal experience with a business but you choose to attack the owner and legitimate customers which shows your true intent. Also you never paid for the week of fan usage for your water leak and was refusing to return them. This is all I have to say about this as your review has been removed twice already for violating review policies! ______________ Drummond reply (June 2nd 2019): Like I stated before we left fans for a week for you which you refused to return because you had a water leak at your kitchen sink that flooded the carpet that had nothing to do with the carpet cleaning process. You would not return our carpet drying fans and had not used them because you were out of the state and you left this review after we had stated that you would be charged for the fans if they were not returned! After we got our fans back that is when you left this review that contains false information! This review has been removed 2x for violating terms of website. ______________ Drummond reply (June 1st 2019): Like I stated before we left fans for a week for you which you refused to return because you had a water leak at your kitchen sink that flooded the carpet that had nothing to do with the carpet cleaning process. You would not return our carpet drying fans and had not used them because you were out of the state and you left this review after we had stated that you would be charged for the fans if they were not returned! After we got our fans back that is when you left this review that contains false information!

Colin cleaned our master bedroom, master bath & hall bath today. Great job so clean. We have used…read moreSteam Pro twice and they do a great job at reasonable price. Thank you Steam Pro.

Bernie did a great job. Was prompt and very helpful with questions we had.read more

Christian Stubbs was a terribly unprofessional tech. He wrote into comments offensive comments…read moremisrepresenting comments made prior to the cleaning. Where he stated "this stain won't come out" and we responded that is fine since we just need a cleaning done, he quotes us in comments that "we LITERALLY said we don't care what the carpet looks like because we're moving ". We NEVER said that. It seems he was being vindictive because we did not want upgrades. He stayed there were pet stains when THERE WERE NONE!!!! He was a petty and vindictive person and I highly recommend never letting him into your home!

Hands down, the absolute BEST experience I've ever had with a cleaning business. Our 10 year old…read moresofas were in need of deep cleaning due to multiple large family gatherings over the past few years. Demond thoroughly explained the process he chose to use and was extremely meticulous throughout. I am blown away by the results, the last time they looked this good was when they were purchased. I can't recommend Sani-Bright and Demond enough, I am a very happy - and repeat - customer!

After our first floor remodel that required ripping out carpet, ceramic tile, etc. it's been…read morenoticeably more difficult to breathe. My wife has asthma and has been taking regular breathing treatments so we called Ruby 2 Clean. They came and cleaned out all of the duct work and what a difference!! I could not believe all of the crap they pulled out of the ducts. They are so personable, professional, and reasonably priced! Next up, we're going to have them professionally clean the carpets. I highly recommend this business!!