We our Limehouse Family, and are truly grateful for everyone's care, love, expertise and compassion through many, many years. Can't say enough about Limehouse, and we ALWAYS HIGHLY recommend them. read more

See all

Saddened by the quality of service that's been provided. I gave this clinic many chances to make things right; in fact, almost $2K over the course of several months. Sadly, they nickel and dime everything; including, a separate exam fee to speak with the vet to discuss bloodwork results. I was so stoked to support a business that practices holistic care, however, between the somewhat dismissive behavior by Candice, along with a rather absent vet, this place IMO is negligent in providing the satisfactory care that customers pay for. I'm taking my business to a different establishment - good riddance. read more

I've read a couple of unpleasant reviews of this facility, and I have to say my experience has been nothing but stellar. I do understand that many of us animal lovers can be protective and reactive when it comes to our beloved animal companions, but I recommend stepping back for a moment and considering the long-term ripple effects of what one is expressing and how it is expressed. The staff has been nothing but kind, cooperative and caring. Briianna and Candice are the two names that I recall. Very professional. The docs (like Dr. Rainey and Dr. Khachatourian) are conscientious, professional and very concerned with their patients' wellbeing. They are all doing double work right now, in this nightmare of the 2020 pandemic, what with all the back and forth over the phone and ferrying the critters in and out from the parking lot, and doing it with smiles. It's particularly wonderful to find vets who are able to provide both Western and Wholistic treatments. My beloved Nicolaus is over 11, a bi-color German Shepherd, and he has found renewed energy and enjoyment of life with the acupuncture and other alternative treatments he has received. I would recommend this facility to any of my friends and their animal companions. Just remember...when writing reviews, take a moment to separate your own anxieties and distress from what is actually happening. Leave those reactive emotions behind. And when reading reviews, realize that some folks are in a highly emotional state due to their concerns for their animals, and some folks can just never be satisfied, even if you hand them the moon. read more

Limehouse Veterinary Clinic - My beloved, loving Nicolaus. I do the very best I can for him. - Veterinarians Near Me - Glendale, California

Absolutely horrible! Do not go to this place. They will nickel and dime you with bullshit. It's horrific. They will take your pet hostage, call you and add all these charges. If you don't agree to pay they will refuse basic services. I promise you save your time and money. They are thieves. Do yourself a favor find a nice vet that will respect what you want for your pet and not force you to pay what you don't seem appropriate. They are really AWFUL!!!!! Worst vet this side of the Mississippi!!!!! Stay away I warned you. See the picture of my poor cat terrified after the visit. SAD!!!! read more

Rude staff, Candace is awful, so cold and unaccommodating you wonder why she works around people and pets who need support. She is terrible. They also have this terrible policy that if you don't return within three years you get charged $100 plus for "new patient " yet years back when I spent THOUSANDS of dollars there they called me "family". Mary, who I wrongfully trusted is just as bad. She seems kind but nope, they want your money. There is no "family" vibe. A blatant lie. Also, Mary knows I am disabled with lupus and they would work with me on prices in past, this time when I told her my dog was having an emergency she didn't care AT ALL .. AND discouraged me (tho my dog they have seen is having an emergency) by saying "You probably won't be able to afford us". Really? Got it. Well considering I know more about holistic remedies than they do and surprised their vets with info, I realized at that point, SCAMMERS. I would give no stars but had to give one. This place is a pure scam. Please do not trust them with your precious fur babies. They don't really care. They don't care about your pets, they only care about the money. They also misdiagnose animals. I would know. Plz be so careful. Again beware of Candace. She is absolutely rude, and hung up on me when I was literally in tears about my dog? Holistic? No. This place is horrible. Staff doesn't give a sh*t about you or your animals. They are GREAT actors though! Sad. Also note how most complaints are about Candace. And she replies nasty to everyone that speaks truth about her unprofessional and rude behavior. Yet sucks it up to people who have the "money". Because again, that's all they care about. They literally will discourage disabled ppl on low income from coming in! Absurd! And Candace, you need to treat people and pets better. You are f*cking awful. Always were. I hope everyone starts to realize this place, especially Candace, is truly terrible and bares no real empathy to pets or their owners. End of story. read more

I really wanted to like this place since I live in the neighborhood however I'd recommend you go elsewhere. I've tried them twice with two different dogs. The customer service is horrible as well as the wait times. I paid $80 for a puppy exam and all I got was an hour wait and a rude staff member telling me what other tests the doctor recommends. When I asked to speak with the vet, she instead attempted to answer my questions herself. So did the vet even look at my puppy? I'll never know since they have you wait outside because of Covid. I got my $80 invoice with no mention of weight, temp, or anything. I just attempted to call and ask them for those stats and I was put on hold TWICE both exceeding 10 mins. read more

Taking your animal here is like taking them to their grave. This is the by far the worst Veterinary Clinic in all of Los Angeles area, possibly all of the US. Do you want your animal to be treated by inexperienced, egotistical, uncaring amateurs? Do you want your pet to be poked at with needles for no reason, bleeding, confused, and afraid? For such an expensive town with so many options, this clinic is as CHEAP as it gets, and I'm not talking about the prices. From the "knowledge" they have to the uncaring attitude of the staff, especially the balding doctor working there. Your sweet, old animals will go in for a simple check up and go home with a possible lawsuit and possible irreversible damage done to your loved one. Emergency or not, it's better to think twice about whose hands you want YOUR pet's life to be in. It's not worth the risk. There are other holistic and therapeutic options for your beloved pet read more

We love this place! So happy to have found this integrated holistic practice for our pups... seems to have the right balance of holistic/homeopathic and westernized treatments. Dr. Szyrmer is wonderful... she is kind, gentle and knows her sh**. She also doesn't beat around the bush, to the point and thorough. Having two adventurous Boston Terriers, we find ourselves at the vet's office often... some places could take advantage of worrisome (and a little naive) parents and over-treat the situation, this does not happen here, they seem to be fair and honest and happy to send you home with just a visitation fee if you may have overreacted. They also offer acupuncture and laser therapy (which we just started today on our Betty's eyes). Parking can be tricky, so give yourself 5-10 minutes to find a spot (their lot is usually full). read more

Limehouse Veterinary Clinic - She'd rather be at the park‍ - Veterinarians Near Me - Glendale, California

I had high hopes for Limehouse, but sadly they were shattered! The staff were rude, and did not get back to me in a timely manner with information about some bad reactions my dog was exhibiting from the meds they had just prescribed. I called in very concerned, and was hung up on by a rude employee. I left many messages asking about the side effects , and got no call back. When I finally got through to the manager. She claimed she had already given me this information . A complete lie! Here is what led up to this. My 11 year old dog and best friend Valentino has been slowing down, and I wanted to look into some holistic medicine to make his life as comfortable as possible. I made an appointment with Limehouse and brought him in. The vet prescribed several holistic supplements for arthritis to help his mobility . I also had them do some blood work to see if he may have any other problems. After bringing him home and starting Valentino on the medicine, he became listless and sad, just laying around. Soon after (around 7pm) the Vet called to let me know that Valentino's test results had some high liver counts, and my dog would need further testing to make sure he was not in trouble. I was terrified! The doctor said I should come pick up a home pee test. He told me to call to set up an appointment in the morning. I got off the phone in fear that my dog was dying. In that moment, I had forgotten to ask about the side effects the supplements may be having. I called back immediately to ask, but got his answering machine. I left a message about the side effects, and called the next morning to set up a test. I again left a message about the side effects. No one picked up my call. I tried calling on my girlfriend's phone to see if they might answer. They did! When I explained to the woman who answered that my dog was not doing well and needed to know what the side effects were, she said she was hanging up on me. Then she hung up. The Vet finally called back that evening and left a message that I should rush my dog to an emergency hospital. He may be having liver failure! I had already stopped with the supplements, and Valentino was much better at this point. I made an appointment with the VCA and had them check him out, then an ultrasound. Good news! He is just fine. Phew! Bad news, I spent around 500 dollars at Limehouse and was treated in this way. They may have a different view on how this went down. I am willing to accept that my version of this is possibly off and colored by being terrified that my dog was dying. This was about communication and respect. Dr. K seemed nice, but the communication and treatment by the staff was awful. read more

Limehouse Veterinary Clinic - Valentino - Veterinarians Near Me - Glendale, California

My elderly cat was having difficulty jumping up on the sofa. After being treated with acupuncture and laser, He was jumping and running around like a young kitten again - maybe not a kitten but he was getting around much better and I could tell he felt better. ;) He had such a great quality of life with his acupuncture treatments and he passed peacefully of old age. My new kitty has BAD teeth and the vets here have helped him with the pain by pulling his teeth and giving him herbs to help the inflammation. It's costly, but worth it to know my baby feels better! I have had to wait extra time, but when I've needed to see a doctor, they've always squeezed my Puppy in and that's worth the wait to me!!! read more

When I think of Holistic, empathy and compassion come to mind, maybe because that's how holistic medicine has been for me in the past. Limehouse Vet Clinic is NOT that! Today I went to Limehouse (I have been there a number of times before), for my cat's appointment at 10:30 a.m. for a bald spot he has on his chest (he has been wearing a cone for few days now because he licks the spot). I arrive for my appointment, to their parking lot when a large dog was being taken in so, I thought they know I am here and someone will come out to see us shortly. I waited in the parking lot and calmed my cat down, as he (like most cats) hates car rides and we drive the extra mile to go to a holistic vet. Limehouse's Covid policy is to drop your cat off and they will call you to pick them up which, really is not at all that considerate for cats; they also have limited curbside appts. which I would have to wait a week for. After 5 minutes in the parking area, reading the signs on the windows, I realize I must call-in to tell them I have arrived. I call-in and get placed on hold; after 12 minutes I go to voicemail where I leave a message that I have been in the parking lot for about 20 minutes now and I complain about their covid policy of dropping off the pet and that I expect as a holistic vet to consider the whole animal and the emotional stress a cat will go through being dropped off for an exam vs. a dog (as I am sitting in the car with a stress-out cat). I leave the message, hang-up, and call another vet we've seen before, closer to our house and see if I can make an in-person appt. to stay with my cat and take him home with me and yes, they allow one person in per pet, so I make an appt for tomorrow and call Limehouse back and front office picks-up and tells me she was about to call me back, that she got my message and was very DISTURBED by it! (Why were you disturbed? Because I had the audacity to complain?) She tells me their policy is mandated by state COVID policy; I tell her that I just made an in-person appt at another vet. "Oh, well, that's not our CORPORATION's policy! Do you want me to cancel the appt. and purge your records?!" I said no and I will be back after COVID is over because I like Dr. K (which I will NOT go back!) How long will my cat stay there? I don't know ask the technician that comes to get the cat." I love your compassion and understanding Front Office of Limehouse. Afterall, there is sign that says "please don't YELL session in process" maybe "please keep quite" would be more appropriate unless of course for some reason you have all crazy clients that come and yell! My expectation of any vet, holistic or not, but more so, if you claim to be holistic, is to have compassionate, empathetic, and understanding staff, especially front office personal should have the capacity (or train them) to understand that you are a parent of a sick pet, your pet is a cat, you have been driving in the car with a crying cat and respond accordingly, rather than having an ornery and indignant response of cancelling appt. and purging records. Holistic is much more than herbs and acupuncture. I suppose their CORPORATION makes enough money that they just don't care, in which case, they do not care about this negative review either. Have a good day! read more

Limehouse Veterinary Clinic - Finally a more comfortable cone arrived. - Veterinarians Near Me - Glendale, California

I took in my 18.5 year old cat who had not eaten or drank for 4-5 days. He was weak, unsteady and dying. I fully expected to have a conversation about how to keep him comfortable or possibly euthanasia. After the exam Dr Khachatourian came in to talk about his proposed treatment plan. It was absolutely nothing to do with end of life issues. It was about ozone therapy (blowing gas up his butt hole as a restorative treatment), acupuncture, b12 injections, changing his diet and a referral to an ophthalmologist.. oh and $80 to take his blood pressure. Some things made sense like giving fluids and lab work. The proposed plan was $1700 (for a dying very senior cat) . I was able to chop all of the nonsensical stuff out and got it down to $650. Labs were promised the next day. My cat died 3 days later. 5 days later, still no labs. They did refund me for the labs when i complained and i appreciate that. I took my pets here for years. The approach changed when the clinic was sold to the corporate world. This place is a money grab now. It's a shame because it use to be a wonderful place. Many of the same staff are still there including Candice. Dr Gray was a wonderful and realistic vet but sadly she retired. I want to be clear that I am not mad because my cat died. I knew he was dying. I am upset about the upselling and no regard for the truth that my cat was dying. It is shameful. read more

We feel absolutely betrayed by Limehouse and I implore anyone looking for a practice that genuinely cares about their beloved pet to look elsewhere. They have never expressed genuine care or concern after receiving thousands of dollars from us. We trusted Limehouse to be professional, caring and responsible and they failed. We've had DR.GRAY in our home and seen DR. RAINEY and neither has ever followed up with us or offered effective diagnosis and treatment plans, but it was our most recent experience that made it clear that our animal deserves better. During an emergency, they sent us away to an ER after waiting around in their parking lot because they didn't have the right machines to test and told us that Fridays were a bad day for them because they close early. We called their staff CANDACE from the ER asking why they hadn't sent us to the ER in the first place, and she became defensive and snarky and gave us an attitude which isn't just unprofessional, it's plain cruel during an extremely stressful time. We trusted Dr. Gray and Dr. Rainey. We trusted them to care. 15 hours at the ER and 1 week later and NO ONE from Limehouse has called to check on us. read more

I have re-evauated my review and would like to say, yes it can be frustrating on waiting and trying to get appointments in a timely manner. I have been coming here with my dog Lilo for some time now. This being his 3rd time being paralyzed. He is a 13 year old dachshund with Ivdd and any small movement or jump can aggravate it and causes him not to walk. This Vet is the only Holistic Vet that offers Laser and Acupuncture near me other than mobile vets that seem to be quite popular these days. I would recommend this facility but know that there will be a wait and to understand that there will be days like this. For the most part. I respect and love Dr. Gray for her treatment with Lilo and would never jeopardize that relationship. Thanks to Limehouse, my baby is showing positive recovery. The newer staff are wonderful to work with and very efficient. Also Candace has been working with me on my appointments and communication with Dr. Gray and for that I am grateful for this relationship. She always calls me back and responds to my emails... read more

Limehouse Veterinary Clinic - Lilo, our miracle dachshund... - Veterinarians Near Me - Glendale, California

We have been taking our two 13 year old Terriers (Harold and Maude) Limehouse has been outstanding and we are extremely satisfied with the level of care. We both would highly recommend them for you pets healthcare. We came from a Pasadena very expensive vet for what's it worth. read more

Our 2 yr old cat had started coughing, breathing hard, doing badly. Regular vet is away so we went elsewhere. They misdiagnosed, we went to yet another place. Misdiagnosed and gave wrong meds. FINALLY we went to Limehouse. Dr. Rainey was amazing, knowledgeable, kind, and wonderful. She was worried about our boy and directed us to a hospital to treat him. She was so incredibly fantastic I can't say enough about her. She is now our new vet and our fur babies will never go elsewhere! LOVE. THIS. PLACE!!! read more

It's been a while since my last review & I want to take the time again to thank Dr. Gray, Candace, Mary , Kim ( actually the whole Limehouse team) for how they are operating especially during this crazy time. There are extra steps to be take & they work their butts off to make sure everything runs as "normal" as possible. They always have a great attitude and are super helpful, kind, and accommodating. Dr. Gray has been my vet for 10yrs. now & I continue to be beyond impressed by her knowledge, experience and kindest care she's ALWAYS given us. She has the calmest energy that even makes me calm down when I'm worried about my pups. I trust her 1000% and I can't imagine not having my pups under her care. Candace, the office manager, really holds down the fort. No matter how busy she is, she always returns my calls quickly, offers well explained treatment options (eastern and western) & even sent me a picture of my dog to show me that she was doing ok after I dropped her off. Who does that? Candace does. She's genuinely invested in the care of patients & is just an awesome person. I have also seen Dr. K & Dr. Rainey on a few occasions and I felt confident w/ their care and experience. Dr. K will certainly make you laugh during a visit. All in all, I give the highest possible recommendation to this incredible team. read more

Sadly, it seems this place is just after your money and not interested in the health of your pet. Requested an appointment through the online form as a new patient. Picked a Sunday from the available dates. Wrote extensive comments about why I was taking my dog in and his history (looking for alternative holistic treatments for seizures). I received a phone call from the reception desk saying that they don't do first visits for new patients on Sundays (perhaps they should change the online form so that it doesn't let you pick a Sunday when you select new patient then, just a thought). I rescheduled the appointment and opted to go in the same day to get my dog seen. Gave them my vets info to get my dog's records. Arrived early to fill out paperwork and after a little wait was taken back to a room to wait for the doctor. Was not told which doctor I would be seeing and when a woman came in (I assume doctor?), she didn't introduce herself so I still don't know which doctor I saw, or if it was a doctor at all. Recall that I was there to talk about alternative treatments for seizures and had let them know that a number of times. The woman who I met with said herself that she "doesn't usually see seizure patients" (why give me someone who is not experienced in what I told you I wanted to come in for?). She asked me questions about my dog but didn't listen to the answers before she talked about something else. She said that acupuncture was good for seizures and wanted to have him do a session there and then, but she said that she doesn't do acupuncture for seizure patients so she would have a different doctor do it. I asked about herbal remedies and she said that there were a "bunch" of herbs that we could try to "see what works" but she wasn't sure which ones. I wasn't ready at that time to immediately do acupuncture and was definitely not convinced that this place knew or cared what was right for my dog. I told the woman that I was meeting with a few holistic vets over the course of the next week and wanted to get an idea of what my options were rather than starting something immediately. She didn't seem to like that too much and immediately ended the visit and said that she would check me out and charge me only for the "exam". Exam? What exam? She didn't do an exam on my dog at all. She talked about some things that she didn't seem to understand and tried to push me immediately into a treatment that I wasn't ready for. They charged me $90 for a 5 minute conversation. Absolutely ridiculous. I can't believe it. read more

Just wanted to say how much we appreciated everyone at Limehouse for taking time out of their extremely busy schedules to remember a patient and her family. It says a lot about who they are as a business and as caregivers. If our hearts ever heal enough to bring another furry spirit into our home, Limehouse will be our first choice of clinics because they are ever so much more than that. Great work ethic, great staff, holistically awesome. read more

Limehouse Veterinary Clinic - Sympathy card for our chihuahua. - Veterinarians Near Me - Glendale, California

See all

I have never had the kind of experience I've had at Limehouse from any vet I have ever been to and this will be my 4th decade interacting with Veterinary Clinics and Hospitals. Dr. Rainey took so much time with us. She answered all our questions and concerns and wouldn't finish until she felt we got everything we needed. The genuine concern we felt from Dr. Rainey, Mary and all the staff was extraordinary. I am so grateful to have them in our lives. read more

Front desk is disorganized. They failed to follow up with my specialist regarding several requests. They have gotten increasingly busy and do not attend to their clientele the way they should. read more

I had such high hopes for this place and am really bummed that it wasn't the right fit for me and my dog. I recently moved back to LA after living in the PNW where my dog had been seeing another stellar holistic vet. Before making the big move, I called around to a couple of holistic vets in LA because I wanted to make sure that my senior dog with special needs was going to receive care of the same quality that we had been used to in Oregon. I called Limehouse and spoke to someone named Brianna who was so incredibly kind and patient with me as I asked if they carried certain herbs that my dog had been on for the last two years. That conversation won me over and I booked an appointment on the spot. Fast forward weeks later (almost a month ago) to the appointment: I arrived about fifteen minutes early as instructed since I was a new patient. I was puzzled about why I waited forty minutes before I was called into a room. As I was waiting, I couldn't help but notice that the volume of the receptionist's voice as she spoke to other patients and answered the phone was unnecessarily loud; like, she was literally shouting at every person she spoke to. That, combined with the other receptionist's unpleasant demeanor (she was pretty short with me when I missed filling out part of the new patient paperwork) had both me and my dog on edge. When I was finally called to a room, I waited 30 more minutes before the doctor came in. By then, my dog was very stressed--panting, anxious, and agitated. Then the doctor came in, and that's when I wished I never came. I can't remember his name, but the doctor's bedside manner was so terrible. The moment he walked in, he seemed rushed, not totally present, and cocky. He asked me a few questions about my dog but didn't seem to be paying attention to my answers. At one point, he even asked me gruffly, "Why are you here?" and when I told him that I wanted to keep my dog consistent on the monthly acupuncture she had gotten in the PNW, he smirked, "Oh, I see." As he examined my dog, he rattled off a bunch of offhanded comments about her--that she shouldn't be eating chicken (she's been eating chicken for years without issue), that she needed to lose weight (my dog is not overweight), that she needed to be on a probiotic (not bothering to ask me why I didn't want to go that route)--without actually getting to know either of us or asking me about her or her needs. He spoke to me very condescendingly as if I didn't know how to take care of my own dog who I had for 13 years. I felt like he was more interested in mansplaining and flexing his knowledge than really hearing me or knowing us. As he was examining her, he asked, "Does she always shake like this?" and I said, "No, she's doing that because she scared." I wanted to cry when he picked her up to hand her back to me and turned her on her back, not considering that maybe she wouldn't like that position--because he didn't ask! When he finally left to get a vet tech to do acupuncture, we waited another 20min before someone brought her back to get needled--and I worried every single second she was out of my sight. I did not like that they didn't needle her with me in the room which is something I'm used to with the other holistic vets I'd seen in the past. I prefer having my dog needled with me in the room because it helps her relax, otherwise it defeats the purpose of the needling. Even though this place was awful, I was so hopeful that the acupuncture would calm her down and restore her balance after such a stressful appointment. But nope, she panted the entire way home and continued to pant for an hour after she was home safe. I always thought that holistic vets are meant to be a healing, restorative alternative to the often impersonal, hustle and bustle of a regular vet. This place was stressful and chaotic--people slamming doors, doctors coming in and out. I noticed that most of the dogs coming in and out were highly agitated too. I even watched as one dog had to be literally dragged by a leash into its respective exam room. These critters intuitively know that this place ain't it. Perhaps it was just an off day for Limehouse. Perhaps a different practitioner would've yielded a different experience. Perhaps I should've spoken up more and stood up for myself and the confidence I have in the care I've been giving my dog for 13 years. Whatever the reason, I will never set foot in this place again. read more

This place is the BIZ. We saw Dr K for our little munchkin. He is so knowledge, and freely shares his knowledge. He spent a great amount of time discussing our options. They have amazing products for canine health, and they align with all that I have read, so it wasn't a sales pitch (fish oils and probiotics). We have found our permanent vet home. read more

I just wanted share what an amazing veterinary clinic this is, lead by Dr Jackie Gray's expertise and passion for animals. We have had several dogs-and more than a few great vets-but she is by far the best. She is extremely knowledgeable and caring-and has solved problems with simplicity that other vets have not. We recommend Dr Gray and Limehouse to all...they are just wonderful from the front desk to the technicians and doctors alike. read more

I have brought my dogs to Limehouse vet for over 14 years, since way back when it was owned by the Limehouses. BUT things have definitely changed for the worse since they retired and sold the business. I can no longer recommend this place to anyone. I brought one of my dogs in recently for a tick bite -- they are still not allowing humans into the office -- so you have to wait forever in your car, a tech comes to fetch the pet, and then the vet is supposed to call you. In this case however, a tech brought back out an estimate for $541 (for a tick bite) without a word from the vet and when I said I needed the vet to call me or come out and talk to me before I could approve the invoice, Dr Khachatourian called and was incredibly curt and impatient, telling me that he was busy and didn't have time for this (talking to his client?!), talked over me while I was trying to ask my questions, and finally yelled at me enough that I got my animal back without treatment. All I wanted to understand was how the treatment plan was going to work since I didn't know what the line items were. He screamed at me repeatedly "THE INVOICE IS THE PLAN!" and then started shouting at me accusing me of threatening him (like, whaaaaaaaat?! I am on speaker phone in a car and he has my beloved pet inside the facility with him. I am zero percent threatening him. I am, however trying to be heard by a very loud man who is yelling at me, so you figure that out.). I understand that they may be busy and that they may have chosen to take on several urgent patients, but it is their job to staff the place properly and call in one of the other vets if they needed more help -- or send me, the person who had waited days to get an appointment, to another vet before making me wait hours in my car until only emergency vet services were open. And then to pin the so-called bad behavior on me. Rather than owning his behavior -- being impatient and expressing his impatience to me, yelling at me, and talking over me so I couldn't ask my questions -- Dr Khachatourian LITERALLY lied about my behavior as an excuse to get out of the situation and change the narrative about what happened. I am a small business owner and incredibly loyal and I am absolutely appalled at both their behavior, which lacked professionalism, care, and dignity, AND appalled at their response. read more

Pandemic/Covid times review. Please be kind and patient. We've been both to Limehouse and a number of specialty clinics over the past two months with a sick dog. The Limehouse team (vets and staff) are amazing. They are working their tushies off. Staff at all vets now have to call clients multiple times per visit since they aren't able to safely go into the office. Things just have extra steps at vets now, just like in other aspects of life during a pandemic. Limehouse and especially Jackie Gray have given our (mostly senior rescue) dogs truly incredible, life-extending care for a decade. Our dogs are our family and we are very grateful for all they are doing at this very weird moment in time. read more

Limehouse Veterinary Clinic - Veterinarians Near Me - Glendale, California

Two days ago, my dog swallowed an unknown substance and it seemingly got stuck in her esophagus. We took her to countless emergency clinics and hospitals, but none of them took her in saying they were too busy. We were about to take her to yet another hospital, when we stumbled upon Limehouse. We explained the situation to them, and although we didn't have an appointment, they still made time for my dog (Lily). Dr. Ram listened to our concerns and decided to look at her epiglottis and found a needle in her tongue! She was suffering for 2 days and the x-ray in the previous hospital we went to didn't catch it! Dr. Ram immediately took her into surgery and was able to take out the needle without needing any stitches. Lily has been healing wonderfully and is now eating and drinking normally! The staff was so kind to us and so understanding. They gave us our own room with AC as we waited for news and even provided us with water and constant updates. I'm so thankful that we came to this place! read more

This is honestly the best Veterinary Clinic I have ever been to. Our dogs Tiger and Margot were rescued from the meat industry in China so they have many health problems. Limehouse has the most caring and kind staff. Dr. Rainey is the most thorough, knowledgeable, kind hearted vet I have ever met. I wish she could be MY doctor too. She is also incredible at preventative care and catching things before they get out of hand. She truly cares. This place is our absolute favorite practice for our fur babies! read more

Came to Limehouse on the recommendation of another holistic vet who was unavailable to see my dog. They saw us on an emergency basis, so we had a long wait to be seen. We saw Dr. Rainey, who I liked right away. She got down on the floor with my dog and was very warm and empathetic. She suggested X-rays based on how she saw my dog breathing along with other symptoms. She was patient and explained everything. She brought me into the back where the X-ray was taken and showed me the monitor. She had the office obtain records from our previous vet to compare. I could see that there was a difference in the pictures and she diagnosed my dog with pneumonia and suggested I take her to Access Animal hospital right from her office. She said she would contact them and have the records sent so they would be ready for us. My little girl had to be hospitalized and I had Access take over her care from that point. However, I did go back to Dr. Rainey when my girl started scratching her ears. She prescribed antibiotic drops, which I was a little surprised about since this is a holistic practice and I was hoping to treat her holistically. I followed her instructions, but the ear infection remained as confirmed by Access hospital. I brought my girl to another vet and they tested the bacteria in her ears and said it was a yeast based infection and the antibiotic drops were useless in this case. I was annoyed that I put her through more antibiotics for no reason. I was able to treat the yeast with a holistic remedy and her ears cleared up. Limehouse is quite a distance for me to travel and while they did a good job originally diagnosing my dog and sending her for the right treatment, I was disappointed in our second visit. In addition, they never called or followed up with me to see how my dog was doing? I thought after such a serious diagnosis, I might get a follow up call! Because of the distance and my mixed feelings about my dogs treatment, I have decided to go with a holistic practice closer to my home. read more

I will not be back to the Limehouse Clinic. The big sign in the front says "Holistic." It should read: "Capitalistic." My dog had a growth on her foot. Arriving at the clinic I was met by a girl who did not seem to understand basic words or concepts. She asked for my dog's previous vet records, which I didn't have. My dog, a Lab/mix, is a rescue from the shelter. I've had her for 10 months. At the shelter she received basic shots and was spayed. That's it. The girl kept saying that she had to have the records. I said I didn't have them and did that mean the doctor would refuse to see her? And by the way, nobody mentioned anything about records when I made the appointment. She simply walked away. My experience did not get better from there. I had an appointment but waited more than 30 minutes in my car. Under COVID, patients wait in the parking lot and employees come and get the pets to take them in for their appointments. Perfectly understandable. I was happy that the office had found a way to stay open under COVID conditions. A second girl came to fetch my dog. I made a point to tell her that I'd been soaking my dog's foot in an epsom salt/warm water solution and that seemed to be reducing both the redness and size of the growth. She looked at me as though I were speaking Swahili. Was I wrong to think that a veterinary assistant would understand something so simple and holistic as an epsom salt soak to reduce swelling and infection? Apparently, yes. This despite the big "Holistic" sign in front of the veterinary office. Nearly an hour later, yet another girl came to deliver a bill for nearly $1,000.00. I thought this had to be some kind of mistake. I asked for an explanation of the bill only to discover that nearly $600 of the charges were for things unrelated to my dog's seemingly simple condition. Some of these included expensive blood tests. Some were expensive vaccinations. I asked about the charges and was told that they actually weren't necessary. I told the girl to remove them from my bill. A while later, the girl returned with a new bill that include three different types of medication. She asked if these charges were OK. I told her that the medication charges were fine. She asked if I wanted to keep the $250 charge for a cancer screening. I said yes, but later regretted it. The medicine and the cancer screening actually seemed incompatible. It was cancer, or it wasn't. It would have made more sense to see if the medication worked before proceeding to an expensive cancer screening. I'd been fleeced. But less fleeced than I would have been had I simply accepted the original charges and paid them. Recall, however, that the first bill had not included medication. According to the first bill, I'd have been sent home without medication. So far, the medication, which cost about $130, seems to be working. The growth has reduced in size and my dog is no longer limping. This is good. Do not be afraid to ask questions of any doctor. Unfortunately, I was never actually able to speak to Dr. Khachatourian. All I got from the girl who presented the bill was that Dr. Khachatourian had no idea what the growth was. "He poked at it, but he doesn't know what it is," is all she said and walked away. If I'd paid the entire first bill as presented, it would have set me back to the tune of nearly $1,000, and I can't say whether or not my dog's foot would have gotten any better because that first bill didn't include medications. As it was, I paid more than $550 for poking my dog's foot and getting some pills and ointment. I am unimpressed with the treatment at Limehouse. I'll be taking my dog elsewhere. read more

We have four senior dogs, and we would never take them anywhere other than to Limehouse. Dr. K. is wonderful with our precious dogs. He gives them the care they need to be happy and healthy, and he does so with great warmth and kindness. His attention to detail is wonderful. He answers all our questions and he is always available to help. Senior dogs have special needs, and Dr. K. uses holistic and Western medicine to help them feel comfortable and content. The staff at Limehouse always greets us with big smiles. They come over to pet our dogs, and they are so caring and gentle with them. It's a cliche, but our dogs are like our children, and the doctors and staff at Limehouse treat them in a way that always makes it clear that they know how much our dogs mean to us. read more

ZERO STARS Our Chihuahua Pug, Charlie, was misdiagnosed in May 2015 by Dr. Gray and staff. He was suffering from osteosarcoma on his spine and when he was seen by your veterinarian, she only prescribed a cranberry diffuser and some vitamins. She diagnosed him with having "emotional stress" due to my pregnancy. We paid $300 just for his lab work, which your office called 3 days later, stating that we would have to pay for new samples because his labs couldn't be used after the third day. Unbelievable. We had already paid your office for visit, useless medications, and lab work that was not even used. I am beyond disgusted with your professional abilities and performance as veterinary practice. We did not receive the proper care or diagnosis and we had already paid over $500 at this point. Luckily for us, Yelp helped us find a caring, decent and respected veterinarian and charged us $60 for his labs and visit. Dr. Svenja Viete from Animal Medical Center properly diagnosed him within 48 hrs, sent us to a oncology specialist and that in turn, allowed our beloved Charlie Bear to enjoy 4 extra months with us, post chemotherapy and improved his quality of life at the end stages. Sadly, he passed in September 2015. I often feel angry at your practice for the careless, unprofessional, and incompetent treatment of Charlie, firmly believing had he NOT been brushed aside or misdiagnosed by a veterinarian or practice, seemingly interested in money and cutting corners, Charlie could have been diagnosed upon his initial visit & survived. I have and will continue to speak the truth about your practice, one that we foolishly trusted and we held in high regard because of other people's referrals. Potential patients, I strongly advise you to look at the "not recommended" reviews. Similar stories...stay away from this practice! read more

Limehouse Veterinary Clinic - RIP Charlie Bear - Veterinarians Near Me - Glendale, California

A wonderful practice that has treated two beloved dogs. I appreciate their caring attention to my concerns and their approach and treatment for my pet's best care. Their pricing is fair, and most reasonable for Titer testing in the SFV, as well as sedated teeth cleaning. Their office support and technical staff is also highly professional. Thank you all at Limehouse for being a trusted provider for my pets! Thank you even more for being open on Sunday!!! read more

In the past this was a great, caring place especially with Dr. Gray and Mary but I can't say that with my recent visits. Dr, Gray and Mary are rarely there anymore and the customer service and care reflects that. My most recent visit was for an eye issue that my dog was having. After running several tests and charged $312 I was sent home with some eye ointment never even getting a call from the vet(very unprofessional). 48 hours later, my dogs eye was swollen, painful and she wouldn't even open it. The instructions that they put on the medication box, I found out later, were incorrect so I called there today and told them either they put the wrong instructions on the box or they gave me the wrong medication.Ended up speaking with Candace who apparantly thinks she's a doctor and got very combative and defensive and suggested I bring my dog in again for a recheck. Yeah sure Candace, so you can milk me for more money with your incompetence. No thank you. I suggest that Dr. Gray and Mary become more involved to get you guys back on track. It's a shame that what used to be a good practice has turned into this. read more

WARNING!!!!!!!! Your pet might not be seen by an actual vet!! I brought my dog in there on Sunday, and my dog is WORSE! I had been a long time relationship with Dr. Gray, which ended because of her change in policy. She started to only spend 15 mins with pets. My dog was older, and he went undiagnosed with bladder cancer for many crucial months. One visit to another vet, and he quickly diagnosed my dog. Still, I continued to visit, for mostly acupuncture, and had two vets. Recently, my other dog had a disc issue. My vet closed down due to Covid, so I made an appointment with Limehouse. Their Covid procedures were more lax than most, but they do have curbside. I didn't know that curbside would mean that you cannot talk to the doctor at all. No other vet is operating that way. Their receptionist, Candice, is trying to dispense medical advice. I'm beginning to believe that the vet wasn't even there on Sunday, as every time I call they refuse to let me speak to a an actual vet. I called Monday, and today to let them know that my dog is worse than at any point of this injury, and they still will not let me speak to the vet. $300, and they won't even send my medical records from the visit! They forgot that I have Dr. Gray's personal email, so I emailed her directly. She cannot say she in unaware of this situation. My next emails are to the Better Business Bureau, and the CA Veterinary Medical Board. Contact me if you have had a similar issue with Limehouse. read more

Don't even bother going!! The staff is rude but mostly the receptionist. Terrible with follow ups, they don't call and ask about your pet, all they really care is your credit card number. I can tell by reading the 1 star reviews the business owner response doesn't really acknowledge how their staffs attitude affects their customers. They respond with "Best of luck to you." Yes that makes me feel a lot better, thank you so much! I would've at least seen better reviews on how the staff is helpful and kind. Instead they're repeating the exact same thing. (I bet I'll get the exact same thing on my post). I understand a pandemic is going on but we need your professional help on our animals and we're trusting you, so at least act professional. I went during a pandemic and waited a while which is fine but the staff didn't even think to say "thank you for waiting, I'm so sorry we're really backed up or we're doing the best we can". Nothing to make me feel comfortable while I had to wait with my animal in the car. I've seen multiple reviews that their doctors misdiagnose the animals. Good luck to anyone who doesn't read the 1 star reviews (READ ALL OF THEM) and still goes. I'm jealous of everyone who has had a positive experience with them. read more

I would highly recommend Limehouse and Dr. Gray for alternative holistic treatments. With just one acupuncture treatment, my dog already seems to be doing better. He has degenerative hip and spine disease (diagnosed by his regular vet at Media City animal hospital) the med's that he was on for the past four weeks didn't seem to be giving him much relief like they have in the past , so decided to try the holistic route as I would with myself. I will still continue with his regular vet as we have been with them for almost 8 years but will definitely be using Limehouse as well. We already booked an appointment for next week for acupuncture and laser. Treatment here is very affordable. Thank you Dr. Gray and your amazing staff! read more

Limehouse Veterinary Clinic - The needles didn't bother him one bit. He left them in for the whole 15 minutes :) - Veterinarians Near Me - Glendale, California

Just dropped my Smokie Bear off for dental work and I couldn't be more impressed . This facility is nice and clean and they ladies working behind the desk were friendly and polite . Kim was the technician who did my intake work and was so sweet and answered all my questions she set my mind at ease. Very happy to have such a loving staff taking care of my pup . Thank you to Doctor Gray and her technician Candice and all the technicians in the back working on my sweet boy . read more

Dr. Grey was one hour late to my appointment & the front office was chaotic to say the least but giving two stars as the staff were trying their hardest and were polite (edited to one star, see below addendum). I was there for a necessary followup, which I had to chase Limehouse for vs. other way around. In addition to the main reason for my visit, I mentioned my cats ears had been bothering him so they supposedly cleaned them, stating that they were 'just dirty and had some debris' and prescribed homeopathic drops. The next day my cat was in great pain and distress so I took him to a mainstream vet to find out he has a severe ear infection and now needs medical treatment ($650 bill in addition to $200 worth of charges from my needless Limehouse visit) . Dr. Grey should have caught the infection as it was quite obvious with its discharge. Dr. Grey had also prescribed an IV fluid infusion but didn't try to treat the cause. If my cat is dehydrated enough to need an infusion, shouldn't you try to treat and concentrate on the reason it was needed in the first place? I was also never happy with the condition of the treatment rooms - in need of some TLC & maintenance. I do believe Dr. Grey is a capable vet and can be of help to many pets - just not mine. Addendum: got test results back from new vet and our cat is on the verge of kidney failure and needs an immediate change in treatment. Why was this not caught at Limehouse!? read more

Limehouse has very caring and compassionate people working there. This was the only vets office my dog wasnt afraid of, I loved their old location it was beautiful and charming, but the new location has amazing equipment. read more