Although I didn't have Steven to repair my laptop, he gave a neutral professional consultation. You…read moreget what you pay. And he is going to tell you what you are getting. No hidden info. Really appreciate

He's weirdo and scammer. Doesn't do anything to fix your pc/laptop issue. He has family next door…read moreat the barbershop where his fake address is set out of. Dont trust this guy with your equipment.

i've had my laptop for over 5 years now. i've dropped it. i've spilled cocktails and coffee in…read moreit. i've exposed it to questionable online material many, many times. and still, it has been my hope to maintain a functional relationship with it. however, having had enough of my shenanigans about a year ago, it really started acting up. this was obviously really frustrating to me, being that my trusty friend and i had been through so much. suddenly, the tables turned and it began abusing me: losing files, crashing in the midst of great online conversation, seeminly dying for no reason. friends suggested perhaps i had developed a touch of stockholm syndrome with my relationship with it... sigh, perhaps so. which brings me to my actual review of On Time. i was referred to this hole-in-the-wall repair shop in Chinatown by a coworker. at first i was a bit leery because he didn't know the name of it and could only describe it by the little yellow sign on the right hand side. he said it was a great place for computer repair and generally very reasonably priced. no name, no phone number, no address was given to me at first. eventually, i got those things and went in to take my precious laptop for repair. although communicating with the staff was a little difficult at first, i left my computer and a few days later, i was called and notified that it was ready to be picked up. typically what happened next would get them one star... but the way they handled it is why they get four. you see, i got it back from them, and not even 2 days later, i was experiencing the same problems i had when i first took it in. i called them and told them about that, and without hesitation, they said to bring it back and that they would ensure it was properly repaired, with no additional cost. they kept it a few days longer than they did the first time, and while i felt a little uneasy about it, i was fine with it as long as it was fixed... and it certainly was. it has been working better for me since i got it back from them (the second time) than it had in years. the staff is friendly. it's an unassuming little establishment. the price for repair was great. and, supporting this small business felt rad. good job, On Time!

Had my custom gaming PC brought in after it blue-screened and failed to boot. They found the…read moreproblem quickly and proposed different options for recovery or repair. Super communicative, knowledgable, and kind customer service. I felt comfortable leaving my computer in the care of these masters :)

Jose is awesome! He fixed my HP printer quickly and comprehensively & all in just a few hours. He…read morewas super communicative and a lovely person as well. The price was great and well below the cost of buying a new printer. I will definitely be recommending his services to anyone that needs them. Thank you, Jose!!

When I dropped my laptop off for repair, I was told to expect a 2-3 week turnaround. It took over 6…read moremonths which forced me to buy another computer for work. Now that I no longer need the computer, the owner still wants to charge me full price for the repair. I objected to this. I told him that I want to pay him something for his work but that I deserve a major discount. I'm thinking he would be fair and give me half price but he offered less than 10% and said if I don't pick it up within two weeks, he's going to recycle it. He then rambled on about how he did this out of the kindness of his heart and he will never do that again. As I argued with him about how unfair this was, he hung up on me. The guy is one of those self-righteous fake Christians who thinks they know everything.

I have never been to MDR before. I just called about 10 minutes ago for a simple quote and I spoke…read moreto Mike. He was very kind and understanding, ask relevant questions, and took the little time to explain the process of DR. Very nice man, and I feel confident about taking my equipment to him this evening! Thank you Mike for you great customer service. So many merchants just don't get it!

My old MacBook Pro, which I purchased in 2007, locked up while I was preparing income tax docs. In…read morea panic, I took it to Mac PC Repair. They told me no problem - relax and have a coffee (good restaurants and book and record stores nearby). They sent me a text that my PC was ready. It worked beautifully, and the charge was very reasonable. I would definitely go there again if my PC malfunctioned.

I was helped by Angel at Mac PC Repair Clinic. I had a 2021 Macbook Pro with a broken logic board…read moreand hoped for a data recovery. Angel was able to help me every step of the way and had amazing communication! I would absolutely recommend Mac PC Repair Clinic. Thank you again Angel!!

The last PC I owned was powered by a 980ti running Windows 8…read more I've been thinking about building a new PC for years and decided to finally do it. I spent a couple weeks gathering all the components I've been eyeing and made the pilgrimage down to Micro Center (in Tustin) to take advantage of a great MOBO/Proc/RAM bundle. The last time I built a PC was in 2008 and at this point in my life, I just wanted an expert to help me get everything running and optimized. Gar was that expert. This guy knows his stuff and I couldn't be happier with my (first) experience at Helix. He runs the shop by himself and is clearly a lifelong PC enthusiast. It was really cool to see all his customers more 'aesthetic' builds that were in progress. I'm old so I wanted something with as little RGB as possible (haha). He even has a mini museum of PC components from decades past on display which really sent me down a VERY nerdy memory lane. He put together a 9800X3D / 5080 air cooled monster and everything runs perfectly. He optimized Win11 and walked me through everything he did when I picked up the machine. I would consider his shop a unicorn in 2026. Physical location. Passionate business owner who is offering top quality service in a niche industry. Fair prices.

I had been experiencing thermal issues with my new i7-14700K build and decided to bring it to HeliX…read morePC after seeing all the positive reviews. Garnik, the owner, exceeded every expectation. I dropped off my PC at 10 AM and he had it completely diagnosed and fixed by 3:30 PM - same day service when most shops would have kept it for days. But what really impressed me was how Garnik actually took the time to explain everything instead of just doing the work and handing it back. He didn't just slap on new thermal paste and call it done. He properly reapplied the paste, then noticed my fan configuration was all wrong and moved everything to the correct CPU pump headers and fan headers. He walked me through exactly what was causing the thermal problems and how he fixed them, then stress tested the whole system right in front of me so I could see it was running properly. Garnik was super knowledgeable, friendly, and got everything done way faster than I expected. It's honestly rare to find someone who knows their stuff this well and actually takes the time to make sure you understand what's going on with your build. If you need PC repair, building, or troubleshooting in the area, definitely check out HeliX PC. Best experience I've had with a PC shop hands down. Will be coming back for sure!

We needed help with our computers in the office. Our router wasn't a good one and we need a…read morefirewall to protect us. We also need consist WiFi service.total of like 6 computers!! Sean is the man! He gave us great suggestions on what to order prior to him installing and fixing everything. He went above and beyond. Like really really!! I am so glad I called , thank you Sean ! Really appreciate everything . Also fair priced and the value we got was great ! Highly recommend!

We had our new home fully wired during construction with low voltage wires CAT6 for cameras, WiFi…read moreaccess points, hardwired data connections and it turned out perfect. The WiFi coverage is strong everywhere on the property NO dead spots at all. Everything was cleanly installed and works exactly as it should. I can easily view all my cameras from anywhere and the connection is fast/reliable. Couldn't be happier with how it all came together!

Highly recommended. Crashed an internal hard drive that had significant data on it that I had,…read moreirresponsibly, not backed up to any other sources. The damage I did to the drive required Five Star's clean-room service, and they quoted a flat rate to me in advance. The effort of recovering the data ended up being very challenging and took longer than any of us expected, but at the end Five Star was able to recover over 99% of the files--and I'm happy to say, the 1% of files were not important to me, so the 99% they recovered covered everything I needed. Despite that significant extra work, they invoiced me only for the original quoted amount. I'm happy with the results but also the professionalism. When I first reached out to Five Star, they got back to me at the start of the next business day and, after answering a few follow-up questions, I had a quote and scheduled to drop off my drive the same day. Vahan and Elen were particularly helpful and professional the entire way through. It was really a pleasure to work with them and I can't recommend Five Star enough!

I really enjoyed working with these guys. They were…read morecheerful and polite, and explained recovery processes and options clearly. The storefront is bright and clean and inspires confidence in their abilities. Wouldn't hesitate to use them again.