Always friendly and professional! I've worked with Zane's crew in several different capacities and…read moreI trust in them completely to handle orders, both on a retail and personal level.

I've been using Pharmacy's in SO OC for the last 24 years for a chronic condition. Zane Pharmacy is…read moresuperior to call of them. Their specialized care is unmatched!

This CVS cosmetics are poorly restocked. The pharmacist is incredibly unprofessional as well. He…read moreasked me why I was prescribed some things and I told him because the doctor needed me to take them. He pushed on saying that he has been a pharmacist a very long time and has never seen a doctor order these prescriptions with those dosages so he would like to know why. I told him he didn't need to know why and just give me my medication. He also said that he noticed that I'm allergic to sulfa drugs (antibiotics) and said ibuprofen was a sulfa drug. That is not accurate. However, I would like to mention that there is a very nice tech in the pharmacy. She is always very kind to my son and me.

I came to buy lubricant eye drops and I got the a good deal here compared to others stores. I have…read moretried finding the one I had gotten from the doctor and found it here. I am a bit surprised the app needs a bit of work because if I look up the barcode it shows not found however if I type the name of the brand it shows it has it. The cashier helped and with the selection I got I felt confident with my purchase.

The entire experience has been incredibly easy and user friendly, especially the app. Communication…read moreand support have been amazing every step of the way. Going through IVF is already such a stressful and emotional process, so having a pharmacy service that makes things simple and seamless is truly appreciated. I recently noticed a pricing discrepancy and reached out through the app with my concerns. Although the automated response advised replies could take 3-5 business days, I received a response the very same day within just a couple of hours. Not only was the team responsive, but they resolved the issue quickly, efficiently, and professionally. Their delivery service has also been fantastic and reliable. Overall, Alto has made a difficult process feel much more manageable, and I'm very grateful for the level of care and support they provide.

I've never been in person in this Pharmacy but today because i missed delivery window i ended up…read morestoping by. Ive never had any problems with this pharmacy and i always got my med on time. I walked in and first i was looking for pharmacy and then they told me there is no traditional way pharmacy and im supposed to ring the bell next to window. A nice person welcomed me and brought my med. it was very fast & she also answered my all questions. I love Alto Pharmacy...our connection every time is stress free. There is also big parking outside.

I needed a compounding pharmacy and HV Pharmacy was conveniently located down the street from me…read more Vivian was super helpful and so kind to give me regular updates - one of the ingredients needed was stuck in NY due to a snow storm. The customer service was amazing and I will definitely go back for any other pharmaceutical needs!

I absolutely recommend this pharmacy for several reasons: 1) The pharmacist/owner Miss Vivian is…read morethe sweetest person and a pleasure to work with 2) the prices are reasonable 3) service is fantastic 4) prescriptions are ready fast. I switched my prescription from another compounding pharmacy in Newport Beach and I am so pleased with this decision. Vivian and her staff always make time for me when I walk in and they explain their products. I also love the skin care creams that Miss Vivian has developed and she has provided me with complimentary samples to try (also highly recommend her skin care products...they work!). I'm so happy that HV Pharmacy is located in Lake Forest and I wish Miss Vivian and her staff the best of success stories!!! Thank you Miss Vivian!!!

Buying vitamins at CVS is a new experience for me, primarily because CVS is a member of the OTC…read morenetwork, and I was given a $50 OTC gift card. Prices at CVS are competitive since it offers bogo deals on many store brand vitamins. I signed up for a free ExtraCare account to clip digital coupons and as a wallet for ExtraBucks rewards. They are not the easiest to work with but I hope the saving would be worth it. The self checkout was frustrating for someone new to CVS. It summoned help after I fumbled around a few minutes. She transferred my stuff to a cashier register to complete the purchase and explained to me how things work. Hopefully the process will be easier if/when I shop here again.

Review is for pharmacy staff only: Finished coming to this…read morelocation The pharmacy staff is the absolute worst! No customer service at all and beyond rude. If you hate your jobs that much and the customers, you should all quit

Im actually surprised that so few stars were given to this pharmacy…read more Im very critical of pharmacys and have done NUMEROUS crap reviews of them. I rarely find one that cares, and let me tell you, this one cares. They got SLAMMED with so many more patients due to the closure of the Rite Aid up the street and they handled it. This is a very small Walgreens, and they have high volume due to Laguna Woods. I have so many monthly medications and the pharmacist herself is so patient with me. I end up calling once a month and all she does is take her time, which she doesnt have, to take care of me, and answer the same old questions. Im just impressed and really appreciate this kind of customer service. We dont see that kind of service these days.

The staff was great, but Walgreens prescription policy for my eye drops floored me! The doctor…read moreprescribed 7.5 (3 bottles) of eyes drops. I have purchased these at Ralph's and CVS multiple times. They are about $340 for the prescription. I picked them up and opened the package when I got home, there were only two bottles and they had charged the full amount. I called them and they said Walgreens policy is to only provide an 80-day supply and that was the two bottles and the correct cost. I was stuck with it, so I used up the two bottles in 60 days and went to refill, they said they would have to charge a penalty for an early refill. This is critical medication!! I moved my prescription to Amazon. They filled it same day. Gave me three bottles (7.5 as prescribed) and labeled it a 75 day supply for $247! I am never going back to Walgreens.

My experience with this CVS Pharmacy has been consistently frustrating when it comes to managing…read moreprescribed pain medication after surgery. This is the second time my husband has gone into a weekend without needed medication because of delays and communication issues at the pharmacy. In both instances, the prescription was not ordered or filled in a timely manner, requiring multiple calls between the pharmacy and the physician's office. By the time the issue was addressed, the medication was out of stock and unavailable until Monday, leaving a post-surgical patient to manage increased pain unnecessarily. Most recently, after waiting more than 30 minutes for a refill, the pharmacist asked whether my husband was feeling better. When he explained that he had recently started physical therapy and his pain had actually increased, she responded that she was "hoping have him decrease his medication use". Decisions regarding pain management and medication tapering should be made by the treating physician based on the patient's condition, not suggested during a pharmacy transaction. I fully support responsible prescribing and medication monitoring. However, patients recovering from significant injuries and surgery should not have to repeatedly navigate delays, stock issues, and commentary about treatment plans that have already been established by their physician. The lack of coordination and consistency has resulted in unnecessary stress and avoidable pain.

Insanely inconvenient hours. I have to call out of work to get my medication. Ndbdbshajakakzksnsread more

This is an OG pharmacy for native Irvinians, I've been coming here for many many years. It's always…read morebusy, but the pharmacy staff is efficient which is why I always choose this pharmacy when I need medications. I was recently prescribed something and was overcharged, because my insurance wasn't billed. Cheng was very patient and agreed that I was overcharged, and went above and beyond with Andy L. to help me fix this and get me refunded. Thank you so much to you both - I really appreciate it!

Prescription was submitted Tuesday 4/14, finally received a text informing me it was filled Tuesday…read more4/21 and ready for pick it up, I go in and am told it was $400, said I'd be back to pick it up. Call in with a manufacturers discount coupon I was given, told it doesn't work. I call doctor and manufacture, told coupon is valid and instructions to ensure it goes through. Received another "ready for pick up" text Thursday 4/23, go in to pick it up on 4/24, spend an hour troubleshooting the coupon, told it still doesn't work. I tell them "I'll be back with my HSA card to pick up on Sunday" - return Sunday 4/26, told "medication is on hold"...sent to consultation window, told "the coupon does work" and the total is now $500...and it's not filled, in fact, it was never filled... I explain everything, they say "I don't know who worked with you, but the coupon works, but the item was never filled" - provide text showing it was filled, proceed to identify by name the 2 people who helped me troubleshoot on Friday, one of those identified claims "I never helped you"...after some pushback says "you declined the medication"...and the kicker, "the item is out of stock"... tl;dr First, they said it was $400, then they said coupon didn't work, then said they never helped me, then they say it was never filled. Then I prove it was filled, now they say they DID help me, but claim I declined it. Suddenly now the coupon works, it's $500, but it's out of stock? This place is a joke. Other things to note: The nearby hospitals send everyone here because it's 24 hours, so there's almost always a line. There are a few kind and patient staff members, but otherwise the rest are unhelpful and some will lie straight to your face.

It is a typical chain drug + essentials store. However, it…read morehas a Thrifty Ice cream counter that would bring its rating up to 11* if that level was available. If you are old enough to remember Thrifty Drug stores & their reasonably priced delicious ice cream this is the place to go. Two scoops cost 1/2 the price of the fancy ice cream parlors.

I came here to pick up some Mucinex for an ill family member. Rite Aid is the closet pharmacy to…read moremy home and I wanted to make a quick trip of it. I found the medication quickly. The price looked high but that seems to be the way of the world now. So I get home and reflect on the price I paid for the medicine. It was $29.99 for Mucinex Sinus-Max 24 liquid gels. A Google search shows Target has the same medicine for $18.89 and CVS is at $23.49. I did not expect to pay convenience store prices at a major drugstore chain. My fault for not doing my research. But it will not happen again.

This place is hit and miss Sometimes they don't send out…read moreprescription even though you just talked to them in the phone and placed an order from them No fallow up call from them if something went wrong. You have to call them back and have them do it again to receive your prescription in the mail. After a few days go by and nothing in the mail. Give them a call back again !! And hopefully it doesn't fall over a weekend or you're screwed for your weekend meds. I have type 1 diabetes and this place doesn't seem to care if you get your meds or not . I don't get from here anymore Very unreliable

great little mom/pop pharmacy that goes out of their way to make sure you get the best pricing…read more they are always prompt with refills and will call you to make sure you are on top of your refills. they also use an app or website which allows you to refill and pay, which saves you some time. my endocrinologist recommended them to me as they are next door in the same medical center. recommended.