Bond's TV did an excellent job figuring out what we needed, where it should go, and installing…read moreeverything. My husband was thinking a certain type of equipment and David Bond explained options that were so much better. We had a difficult electrical placement in a few rooms and David was able to figure it all out to have a seamless installation. The crew to install was exceptional. Bond was timely, reliable, easy to work with, and came in on our budget. We did 4 TVs, sound system, media room, and several other items. All perfect position and installation. Thank you Bond TV for getting ups up and running beautifully.

Claudia was extremely helpful, friendly, and amazingly kind. I needed information on how to get an…read moreexternal antenna cable for a friend's TV. Sounds easy but not even the store where it was purchased could help. She jotted the info, spoke to the tech and called me back the next day. They found what he needed to my friends delight. She took it a step further and did an act of kindness I will never forget. THIS is the kind of place people want to go to. They didn't need to help me... remember they weren't fixing his TV. Definitely recommending this shop to everyone looking for repairs. Thank you Bond's and kudos!

I ordered the "In-Wall Cable Running" service to move a network outlet from one wall to another…read more The technician was very knowledgeable about in-home networking but said that this service did not include running cables behind drywall. Instead he suggested a network mesh, which is still wireless and would not provide the speed of a wired connection, which is what I needed. I was in the middle of renovations that included extensive electrical work, and when I told my electrician this story, he ran the cable for me at no extra charge. Since the baseboards had already been removed, it took him about 20 minutes. The HelloTech description of the "In-Wall Cable Running" service is: - Assess the cable run path - Run cable behind the wall via the determined path - Test connection to ensure functionality - Can be applied to TV cables, Ethernet (internet) cables, and speaker cables For some reason, the technician did not think this actually meant running the cable behind drywall. Since he was there, he helped me troubleshoot some dead in-wall network ports, so in reality I received the "troubleshooting" service rather that the "in-wall cable running service" Ultimately I paid $250 for a $69 service that I never would have requested since I could have done that myself.

Repeated cancellations or no shows. Horrible service. In fact we have been waiting on a TV…read moreinstallation for the past three days.

What could be improved? Everything. I was wanting to leave at and t and needed to replace a lost…read morephone. Thay had the phone and offered the $800.00 off. That's the good news. They told me I could pay off the phone balance after the first payment. That was true, but what they didn't tell me is that I would have to pay the full retail price if I did so. So, no discount. Lie #1. They told me that I could add a micro SD card to upgrade the memory. So, I bought a 1 TB card, opened the card tray, and discovered it had no provision for the card - only two Sims. Lie #2. I have been carrying my stepmother in Ohio on my account and needed to switch her line as well. She was unable to get to T-Mobile there to get a new Sim. Somehow, she managed to get a new phone and account from at&t. T-Mobile charged me ~$150.00 for the transfer that never happened. And, they won't back that out. My first bill was ~$136.00. My second vill was ~$425.00. I was told that this included charges from the beginning of the account. What happened to the first payment? I was told that the store would take this up with the management and they would be in touch. Four times they told me that. Lies 3, 4, 5, and 6. I called customer service and had a long conversation with them. Among other things, they were supposed to cancel anything related to my stepmother line. Weeks later, thus had not been done. Lie #8. The store told me that it had been canceled too. Lie #9. Yesterday I stopped to talk to them. When I walked in, no response. Both agents were helping other customers. I left and went to the store on 620. Working with them was a positive experience. I'll see how that goes. In the mean time, DO NOT GO TO OR TRUST THIS STORE. They do not know what they are doing and have no issue lying.

Absolutely terrible customer service. I was told by T-Mobile to return my phone to the closest…read morestore and they would accept it. I did as they stated and the lady working at this store said they don't accept them and to mail it back. I showed her the text message from T-Mobile stating to return it to any of their stores for a return. She rudely refused. I got home and called T-Mobile and, as I thought, I was correct. She was supposed to accept the phone and the representative said they were having trouble with uncooperative stores like this not following corporate rules. He kindly apologized for her incorrect information. Stay away from this store if you want quality customer service. The lady here obviously was unconcerned with helping me and following corporate rules.

They seemed so indifferent to my project. I felt like I involved them early on only to feel like…read morethey didn't feel engaged. The work is high level in terms of install. They left me with audio not syncing to lips and I had to spend a considerable amount of time playing with the marantz amp, Gemini AI and tv to 'fix it'. My Bravío 9 tv picture and adjustments might have been configured. Or not. Who knows? I don't use this space a lot so was looking for a turn key solution. I had suggested another amp and they said you get this one without telling me why I wanted it. I ended up researching and overall the wattage is better and the receiver is better for my system but no one took the time to communicate the why on equipment. I felt like they were a better option then Best Buy install but ultimately left lacking. If I have a question today about the system i wouldn't feel comfortable reaching out with questions. This install was right before the Super Bowl.

Absolutely amazing service. After having tried unsuccessfully to get anyone to even call me back…read moreChris was prompt, professiona, did amazing work and turned my request around on a dime. My highest possible recommendation.

This is the only home improvement store in Dripping Springs, and they do a good job. If I need help…read morefinding something, it usually doesn't take long to find an employee. They seem to be well-trained, familiar with the store layout, and they know where to find things. The store is also kept well-stocked with commonly used items. I usually look online first for whatever I need, and that enables me to see if it's in stock, and also where it's located in the store. This is a big time-saver. If they don't have what I need in-store, it's easy to order for home delivery, and it almost always arrives the next day. Checking online first also enables me to see sales and promotions that might save me money on whatever I need from there. Their return process is quick and painless, and I appreciate that they have a dedicated register for returns so that customers with things they want to purchase don't have to wait behind those making returns, and vice versa. By the way, they will also allow you to check out at the Returns register if there's no one making a return there. I also occasionally use their online order/pickup in store option. This gives me the choice of curbside pickup, which is handy when I'm ordering heavy items and need help loading. They bring it right out to the car and load it, and I don't even have to go inside. The other option is to pickup my online order from one of the lockers just inside the entrance. I buy all of my appliances here. They have helpful salespeople, and their delivery service and installation is excellent. They show up at the scheduled time, and they bring the right item, which isn't always the case with some of their competitors. The employees are usually smiling, and they appear to like working there which makes me think this Home Depot management treats them well. That makes me want to continue to do business with them.

Great help finding what I needed. The assistance from employees is great. Super friendly too!read more

Jim Campbell is the best repairman in Dripping Springs. He always tries to repair appliances for…read morethe lowest cost possible. Recently he diagnosed a washing machine electronics problem over the phone and said it needs a hard reset by unplugging the machine - sure enough it worked! The other time he fixed the rubber boot in the washing machine very inexpensively!

This guy (Jim) is great. I would highly recommend him. I've had him out twice: once this week,…read moreand once several years ago. He dealt with the fridge (GE) both times, and the washer and dryer (Kenmore) as well on this trip. It was prompt: I filled out a form on his site and he swung by the next afternoon (I'm in SW Austin in Circle C). He had me back in business in no time flat, and I didn't even end up needing any parts. Both times, he came across as very straightforward and honest, and was great about showing and explaining what he'd found and figured out. He laid out various options, but seemed to have a clear bias towards the most cost effective (in my case, zero cost) approaches, rather than trying to push parts on me (with associated labor).

Small local business, that was responsive and knowledgeable. Diagnosed our issues on 2 MacBooks,…read moreordered what we needed and had it ready in the same week. Not only that he communicated with me every step of the way which was supper helpful! Support local, if you have a problem with a computer or device take it to Dillons!

My laptop was not turning on. I reached Out and Brian took care of the issue with a very positive…read moreattitude. He was incredibly reasonable with pricing as well and kept me updated with the progress. He saved me from buying a new laptop and charged me less than he originally quoted me.

Knowledgeable, pro-active crew across the board. Enabling us to meet DoD cyber requirements.read more

HCS is the GOAT in my opinion! Have been using them for…read moreprobably ten years now, and not sure how many times they have helped me out of a jam quickly, efficiently and professionally. Todd has helped me not only with software and virus issues, but has provided and suggested the right computer and/or hardware for a variety of business and personal needs. Today, ZANE JENKINS worked magic on my old and new computers to help transfer data files and get us up and running in record time. MANY THANKS TODD, ZANE & TEAM, APPRECIATE YOU MORE THAN YOU KNOW. Can't reccomend these guys enough!