Literally the worst phone store I've ever been to. SUPER pushy on sales. When I denied wanting the…read more"free" internet (which was absolutely not free) they heckled me on the way out of the store. Insane waste of my time and terrible customer service. Additionally, it took three employees to even figure out the issue on my phone, which was solved at the end by simply switching my SIM card. Really hope I never have to go back.

This woman has terrible customer service. Everyone else who has helped me was great…read more This woman just ignored me and was very rude when I tried to get her attention. She had a customer which I understand, but you can still acknowledge someone when they enter the store and let them know how long it will be. She didn't even look up from her phone.

Twenty employees standing around and none of them helpful. Even though this is a corporate store,…read morethe person I dealt with was most interested in selling me something I didn't need rather than getting my service connected. Better off switching to better deal.

Unreliable Service and Unacceptable Customer Support…read more As a business owner, I cannot recommend Verizon. For the last three months, our primary business line has been malfunctioning; when clients call, they are told the number is 'disconnected or no longer in service.' We have video proof of this error. Despite contacting Verizon nearly every day for 90 days, the issue remains unresolved. Their only attempt at a fix was providing a Wi-Fi extender, which does not address a network-level disconnection error. This gross technical failure has caused us to lose significant revenue and countless potential clients. To make matters worse, they are making it difficult and expensive to move our service elsewhere. If you rely on your phone for your livelihood, stay away.

After getting screwed by our Sprint bill every month with their costly plans, add-on fees, and…read moresubstandard 4G network, the hubby and I terminated our contract. We decided to go contract-free this time. After researching all the different offerings, we decided on MetroPCS. Their $40 plan covered all our bases. We have two lines so our bill totals at a simple $70/mo. They run on the T-mobile network so the coverage is decent. No roaming included, but that is not a problem for us. The two employees who helped us were friendly and knowledgeable. They also knew how to multi-task, and did a good job attending to customers. There was one other customer in store when we arrived and two others customers by the time we left some 45 minutes later.

This owner is the same owner as the MetroPCS on West Gate And William Cannon, I stick to these two…read morestores because of their impeccable customer service. I've been to several other MetroPCS stores in the area for issues I've encountered but no other stores give you their up most attention as these two. Been with MetroPCS for several months now and still amazed and the Internet Speed and the price I am paying, totally satisfied!!!!!!

This location is actually awful. I waited for an hour and 15 minutes to be helped, and there was…read moreONE person ahead of me when I walked in. The manager was standing twiddling his thumbs. And the whole time they made me wait, I just wanted to know if they had a phone in stock. Awful service. They have 3 people helping 1 person, while I stand here like a d*** head. I asked the manager for help who was also doing NOTHING, and he told me that him and the "assistant manger" right next to him couldn't help me and I had to wait. They were standing there having a personal conversation...

Came in today to add a line to our family plan and get two new phones. Carter was AMAZING! They…read morewalked us through the process, took the time to show us features on our new phones, helped us transfer things over, and was so helpful explaining billing and the fees we paid today. They were so friendly and we really enjoyed talking while waiting for all of our info to transfer! Will definitely be back if we need to - and we'll always ask for Carter!

This was the third store I had went to to replace a dead cell phone. The young lady, Jessica, was…read moreextra helpful with explaining some of the phones abilities, all while also working inventory. The selection from the website is all available at the store. They handle Cricket and AT&T phones.

I've known the people at Wireless Computing for a number of years and have two of their long-range…read morewireless keyboards. The products are great and the service excellent as well. Note that these are premium keyboards, with 100' range and AES encryption, so they are not cheap. You get what you pay for, however, and if you make presentations or need a keyboard for a home theater, they are well worth it.

Great store with a great vibe! The team is knowledgeable, thorough, and always works hard to find…read morethe best deals. They make sure I get the most value out of my monthly budget without any pressure. Friendly, professional, and genuinely focused on helping customers. Highly recommend these guys!

I brought my mother, who is elderly and not tech savvy, into the store in her wheelchair to discuss…read moregetting a new phone. My mom has a very old flip phone. I also wanted to inquire about putting her phone on my bill so I only have to pay one bill. Upon entering the store we were greeted promptly. I explained to the employee what I was looking for and he was knowledgeable and helpful. He had a phone that was extremely simple and offered it to my mom. However, my mom declined because she doesn't like change and her phone still works, so that's fine. The employee gave us all the information we needed to know to put her on my account. So, in a nutshell, the Verizon employee was helpful, he was knowledgeable, he was patient with my mother even with her lack of understanding of technology. Next time I need to go into a Verizon store this is the one I will pick. Thank you :)

I've ventured into this location on several occasions to check out their phones they have for sale…read more The staff is always friendly and attentive. The carry used phones for the majority of the providers in addition to being a Cricket, T-Mobile, and Verizon authorized dealer. My mom had recently told me that her cell phone kept powering off for no apparent reason. I started researching and looking for her replacement phone. I didn't want to renew her contract so I checked CL, and a few local stores for suitable hardware. I'll explain that my mom needs the most basic of cell phones. On a recent visit, I viewed AT&T phones and the agent explained that some were used while others on a certain shelf were new. I found what I thought was a good fit for my mom and asked to examine the phone. I picked from the "new phone shelf". The Nokia looked like a winner; but I noticed this new phone had a gash in the back? A "New" phone to me comes with the original box, manual, accessories, and plastic wrapped everything. I ended up purchasing the phone with a discount off asking price. The agent presented the phone to me in a generic box with the OEM phone charger. No manual, but the earbuds were there. When I say generic box, it's an aftermarket mobile phone box with some girls giggling staring at a Motorola Razr. The agent as well as the customers tolerated a tired cranky little Rooster and even gave him a dummy phone to keep. While I don't appreciate them passing off used phones as new; we are at this point satisfied with the purchase. The phone as of right now is traveling thru New Mexico without issue. Here's a three star nod with some advice to pay attention what you get.

They have a knowledgeable friendly staff!…read more They now have the 1 location at: 1901 W William Cannon Dr Ste 109 Austin, TX 78745 Phone number (512) 445-6697