I wish I could give a better rating. First, I don't dryclean much so maybe I am partly to…read moreblame...I brought in a cardigan my mother knit my father (over 70 years ago) to be cleaned and remove a spot. I wasn't sure of the source of the stain. I don't clean in it, wear it as part of an outfit. Its casual, but beautifully made. When I got it back, I asked if the stain was removed. It looked ok on the hanger, but when I got it home, the stain was darker, larger, the knit was stretched and it is now a square. I took it back. They said they tried, but the chemicals wouldn't take. I asked why they didn't tell me this; the attendant literally laughed. My issue: Shouldn't a cleaner tell you when they can't remove a stain? Do you need to just take it home and find out for yourself? Also, it clearly is worse. The stain is darker and has a stretched out squared. I guess next time, I take a before picture, and ask the protocol. The cardigan was not only well made, but lots of emotional connection.

Hi! I came here for my Wedding dress to be cleaned. I was having a very hard time finding a…read morereputable and safe place to bring my dress. I am so thankful that I came here. Not only were all of my stains taken out of my long satin gown and lace top... But it was a very fair price. They also offer preservation and wedding dress boxes. I would highly recommend this place to any bride looking to preserve/clean their wedding gown. And believe me I was worried I would not be able to get some of these dirt/beer/mud stains out ! Thank you.

Raisa did an amazing job altering my clothing! She had a quick turnaround time and reasonable…read moreprices. Thanks so much!!

Raisa is FANTASTIC! She's old school European with decades of experience and the ONLY tailor I'll…read moretrust with my tailoring needs.

Avoid at all costs. Do not use if you value your items. I…read morebrought in a duvet cover to have the corners reinforced so they wouldn't break. I left my phone number so I could be called when it was ready, as it looked like she had more important articles ahead of mine. I went back in to pick it up, and there was just a sign taped to the store saying they couldn't be in that day. I tried again, only to have her tell me that I'd already picked it up. So I'm holding the receipt in my hand. The receipt that had been in my bag from that day until this one. She insists that she gave it to me. I'm not sure how she gave it to me when I hadn't been in the store, nor had the receipt. So yeah. She lost my stuff and then tried to blame it on me. Avoid her like the plague.

Update: i went back to get my suit tailored- that will be a different review. This is for the…read morejeans i had brought in prior. After showing her the misaligned seams she explained to me this happens when you shorten the length too much and use the original hem. This made complete sense because the jeans were tapered to begin with and were originally 34"inseam cut to 27". As stated, it was not noticeable when being worn especially when she made sure the outer seams were aligned. Will definitely be bringing all my jeans there to get tailored.

I brought in a bridesmaid dress that needed to be altered and had such a wonderful experience!…read moreDespite not giving them much notice, this tailor was able to meet my deadline and it was relatively inexpensive. I will be bringing many more pieces back to be tailored they are also some very cute clothing items for sale in the front!

Excellent little tailor with a store front full of cute items. I went for the sole purpose of…read morehaving my daughter's dress altered for a wedding. It needed to be taken in in the bust and also hemmed shorter. items can be dropped off by walk-in only with a two week turnaround time. I told her no rush as I did not need it until September And it was still done in roughly 2 weeks. My only complaint is that it seemed a little pricey as I paid $100. With that said, the work is flawless.

Julie is clearly an expert seamstress. T…read more Quick turn around time. Fair prices. A bit of a challenge finding her spot in the lower level of Mayfair Mall. Not a glamorous spot. But Julie is great!

She was able to fix a zipper on a German dress (dirndl) for $10 and save me the money to replace…read morethe zipper.

I messaged about a couch cushion and they told me to wait until end of February to come in - which…read moreI did. When I arrived today they said they wouldn't do it because it wasn't a jacket zipper and they couldn't manage it until the fall because they wanted to do wedding dresses which I assume is more money for them. If they had told me up front they weren't interested - I would have found somewhere else weeks ago and not driven thirty mins to come here. Do not recommend.

Sewing by Suzy is a local business run by two sisters, and they did a wonderful job in my…read morebridesmaid dress. I'm a plus size woman, and they altered the dress wonderfully to suit my body type! Pricing was very reasonable for the overall quality of work I got, with turn around about 1.5-2 weeks during HIGH wedding season. I will DEFINITELY be coming back again!!! Bonus points they have an absolutely lovely senior English springer who keeps them company

This was such a great experience. I took in a vintage silk dress that had the seam undone on the…read morefront. It was fixed within 2 weeks of drop off and it looks amazing!

I had to get my suit tailored for my wedding and I found New Look Tailoring. The owner is…read moreabsolutely amazing and such a sweet person. She was extremely efficient and tailored my suit exactly how I wanted. The turn-around time was so awesome, with my suit being finished in just a few days. I will definitely be back when I need something tailored and I will be recommending them to all my friends. Thank you!