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    Liz's Pet Shop

    4.5 (137 reviews)
    Closed 10:00 am - 7:00 pm
    Updated a few days ago

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    Gina C.

    I am obsessed with Liz. She saved my golden retriever. And also knows everything about anything dog-related. She's basically a free-advice functional medicine vet. I literally went to Dr. Royal who is amazing by the way who is a functional medicine vet and she told me a majority of what Liz also told me which is diet diet diet. My dog Griffey was getting hot spots as a puppy and losing his hair, the conventional western medicine vet just put him on an antibiotic and said that it's normal. After changing his diet to full raw (listening to Liz and Dr. Royal) - his fur is like silk and is the happiest and healthiest golden. I admit that it's expensive but so is eating organic and purchasing local products from farmer markets. In the long run, I think we will save more money on keeping him healthy than paying towards vet visits. It is also a HUGE perk that is right down the block from my favorite gym The Garage Chicago.

    Frozen raw food
    Claire L.

    Liz Pet Shop is a trustworthy establishment. Liz herself spent at least 20 minutes with me customizing a raw food diet for my Persian cat who has had really bad food allergies. I am totally new to the raw food diet, but she guided me through the process of switching her food as she is ten years old and use to the same kibble. It has been great and my cat is adjusting well to the new diet!!! Liz is full of knowledge and really takes the time to explain things. This is my new place where I will be purchasing all of my cat food from here on out. You don't have to question a single item in the store as to if it is safe or healthy- Liz curates only the best options.

    Cat tree made from an actual tree!
    Erika M.

    Stopped in on a whim and I'm glad I did! The owners are very nice. They ended up chatting with me and my fiancé about their products, our pets, the nutritional benefits of buying healthier food and their background. I ended up buying a cat tree for my cat. It's made from an real tree with a tree trunk and branches! It's very sturdy, strong and wasn't that expensive compared to some of the cat trees sold online. I'd highly recommend that people check out this store just for the cat trees! I've returned several times since then and will continue to go back.

    I buy frozen krill and bloodworms from Liz for my musk turtles.

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    1 year ago

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    2 years ago

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    6 years ago

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    5 years ago

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    3 years ago

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    2 years ago

    Liz has the top food and is very knowledgeable. Everyone there is kind and helpful. I have been going here for about 20 years.

    Business owner information

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    Judy W.

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    3 years ago

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    3 years ago

    Very nice pet store! Stopped in for some ear wash and the shop was very clean and well laid out, organized, and stocked. Will be back!

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    7 years ago

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    Marissa G.

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    3 years ago

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    12 years ago

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    18 years ago

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    13 years ago

    Liz rules. Support her and her independent business, my peeps.

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    14 years ago

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    Page 1 of 4

    Ask the Community - Liz's Pet Shop

    Review Highlights - Liz's Pet Shop

    Was looking for a special brand of frozen raw dog food called Tucker's and finally found it close to home at this local pet shop!

    Mentioned in 3 reviews

    Read more highlights

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    I finally decided to give Petco another chance for a grooming appointment for my 7lb dog after…read morebeing cancelled on four separate time. yes, four times! and always on the day of the appointment. Unfortunately, this turned out to be a terrible decision. When I picked up my dog after his grooming appointment, I noticed nothing unusual at first. However, later that day, I saw him licking his paw non stop. Upon closer inspection, I was horrified to find an injury with visible redness between his tiny toes. Petco never mentioned anything about hurting my dog, which made their lack of transparency even more appalling. I called them the next day (as it was late when I discovered the injury) and was told the manager wasn't available. The employee I spoke with said they'd need to contact upper management to determine what to do. A day went by before I got a call back, only to be told the same thing. I informed them I was traveling to Vegas, and they promised to let me know which vet I could take my dog to. The condition was that if the vet determined the injury was Petco's fault, they would cover the costs. If not, they wouldn't do anything--not even offer a refund for the grooming service. To make matters worse, they never called me back as promised. I disputed the charge with my bank, and now Petco is fighting the dispute, knowing full well they hurt my dog. This is not just poor service--it's outright negligence. I will find the appropriate channels to hold Petco accountable because this treatment is unacceptable. Our pets deserve better care, honesty, and respect.

    I have been bringing my dog here for a year, everyone has been so great and sweet to him & I the…read morelast new times my dog had a really hard time which was odd and the haircut was awful & it took over 4 hours. I will not be returning I was crying when I saw my dog, the lady told me some dog was bleeding my fiancé stopped me from calling to complain. I don't know what they do in there but I do not suggest anyone bring their dog. Grooming is inconsistent and scary.

    PetSmart

    PetSmart

    (243 reviews)

    I wanted to give zero but it's not an option…read more My husband took our husky to a grooming appointment at PetSmart, trusting that he would be in safe hands. Instead, he received a call that a pitbull had broken loose from its kennel and jumped into Marshy's kennel and attacked him. My dog sustained a neck wound and had to be rushed to the emergency veterinarian for treatment. After an emergency vet visit, tears, and a lot of shock, I brought my dog hurt, with a hole in his neck ungroomed. He sat in a kennel for 1 hr and 30 min before being attacked. Now he is recovering, but the hole in his neck keeps breaking open. I should not have to be dealing with this! No pet owner should have to go through this after leaving their dog somewhere they believed was safe. I'm heartbroken, shaken, and honestly very angry! I didn't get a call from the store manager to check on my dog. They didn't give a damn. PetSmart covered the initial vet bill, I have not been given a clear explanation of how this incident occurred. The store manager stated that there were scratches on the divider but could not explain how one dog was able to access another kennel. This raises serious concerns about facility safety and supervision. Don't take your dog to this shit hole or any petsmart for that matter.

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    I'm writing this months later because I'm still stunned by how bad my experience was at their…read moregrooming facility and I was also just quoted over $200 to fix the damage they did to my dog's coat. I brought my golden retriever in for the full package: ear cleaning, nail trim, bath, and groom. If you have a golden, DO NOT BRING THEM HERE. The haircut alone was the worst I've ever seen, but the bigger issue is that they simply didn't do the services I paid for. When I picked her up and walked her around the store for treats, I realized she smelled worse than when I dropped her off. Her ears were still full of wax, her nails hadn't been trimmed, her coat felt dirty, and the grooming itself was shockingly uneven. I bathe my dog weekly, so she is never in that condition, and I initially assumed maybe they'd forgotten to rinse a product or had used a shampoo with a funky smell. I went back into the salon and asked if she had been bathed. The employee flatly said yes. I tried to give them the benefit of the doubt and asked to smell the shampoo they used, thinking maybe the scent had changed, but it clearly didn't match what was on my dog. When I asked again, three employees came out and responded with condescending, dismissive attitudes. Their red-haired manager rolled his eyes before walking me over for a refund. For the record, I wasn't even looking for a refund, it was a gift card. I just wanted to understand how a grooming appointment could go so wrong. When I got home and bathed her myself, the water ran nearly black, something that has never happened before. Her paw pads had been shaved unevenly, her coat was damaged, and the professional groomer who corrected it asked if a toddler with scissors had gotten to her. I contacted corporate at the time and never heard back. I have never once left a negative reviews for any business ever, but when it comes to my dog, I will absolutely speak up. Please don't take your pets here.

    Plenty of parking. The womens restroom is FILTHY. When I dropped my pet off I used the facilities…read more When I returned to pick my pet up I used the facilities & the same trash that was on the floor more than 5 hours prior was still on the floor, & the trash cans were overflowing which means no one bothered to cleaned the restroom. Disgusting. The staff at the PetsHotel are friendly. Getting info about my pets stay always seems to be the same scripted answer. I've noticed each time I arrive to pick up my pet no one is out front, there is no bell to alert that you're waiting so you're just standing hoping someone will notice you. Calling to check on your pet is hit or miss. I don't like that I've never seen the facilities where my pet is housed. No tour. No cameras. I'll be looking for other options in the area.

    Liz's Pet Shop - petstore - Updated June 2026

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