1. Your Best Friend Pet Supply

    1. Your Best Friend Pet Supply

    0

    Chicago, IL

    Your Best Friend Pet Supply

    4.8 (100 reviews)
    Open 12:00 pm - 9:00 PM

    Your Best Friend Pet Supply Photos

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    Rosa J.

    As I was wrapping up my Christmas shopping, I realized that we were low on cat litter. Although I didn't call ahead to see if they were open this morning since many local retailers tend to be closed on the 24th., the Yelp page of "Your Best Friend Pet Supply" gave me assurance that they would try to stay open 365 days a year because our lovely pets can't really differentiate weekdays, weekends, and national holiday. Indeed, they were open! It's a great neighborhood pet store, carrying a good variety of cat litters, dry cat food, and can cat treats. The prices were fairly reasonable in comparison to the big-bucks national chains. Once again, I always want to support the local businesses as much as we can at all levels. The owner was very, very nice. I knew he was a little busy, for he was cleaning up the dog poop. There was also an older gentleman, assuming to be the owner's relative or friend. He introduced us "Shelby." She was being comfy at the couch. We also got our cats, Meowth and Persian, the "Puurfect Bistro" canned treats. Merry Christmas and Happy New Year to all the pet lovers out there! Street parking can be found along Division. We took the blue line CTA and got off at Division/Milwaukee. "Your Best Friend Pet Supply" is approximately five (5) big blocks west from the train station. It's walkable for those who are willing to exercise and when the weather is permissible.

    Apollo with Josh's recommended harness :)
    Heather P.

    This is a real hidden gem in the city. Josh is clearly some sort of Dog whisperer because my little american bulldog/pittie was in love with him. Josh was so loving and professional with Apollo and made us feel like we were family with him. He recommended a perfect harness for him and great treats too. It helps that Josh also has incredible humor and keeps it real! Def our speed. If we lived closer, we would most likely be there every day. It is authentic places and owners like these that we need, so make sure to check this place out. Apollo loves you and look forward to coming back!

    Pink harness and pink braided leash
    John C.

    Joshua and Your Best Friend Pet Supply saved the day. I was on 290 from the northwest burbs when I realized I forgot my puppies leash and harness. So just look for the closest one around that had good reviews and your best for his pet supply popped up. It's a little bit out-of-the-way but I thought I'd give it a shot since the reviews are so good. Yelp never fails or disappointed it didn't last time either. The owner Joshua was there and was very helpful. And yet all the supplies I need it to pink harness and a pink leash. He asked me if I was the right size harness I thought I believe so I wasn't sure and he told me not to destroy the packaging that if it doesn't fit make it back we get one that will. I This store is everything you expect from a mom-and-pop shop. He had two little Yorkies walking around very well behaved dogs. A little bit of everything and not a lot of everything which is perfect for going into go on out. The prices were comparable to your big store chains. Quality products, great customer service from someone that you genuinely know cares about you and your pet needs, now my go to place when in the city.

    Paula D.

    This might be the only store in Chicago that still has ALL SIZES OF SALT SOX shoes!!!! Jose was so friendly and happy to help. Tuna (little Westie puppy) and I went in to try the shoes on her. She walked in very happy and curious and was sniffing everything. Josh was very knowledgeable and helpful. He showed me the best way to put shoes on her and how to keep them on. The shoes are a little pricey but well with the price. We've tried 4-5 maybe even 6 pairs and they're all too big, fall off, she won't walk, something wrong. With salt Sox shoes she even runs and they don't fall off!! We're very happy with our purchase, with the store, and Josh!

    My cat Mila was sniffing around ..this doesn't look like fancy feast ! Is this organic !! lol

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    Favorite pet supply store in the city, always helpful and knowledgable when picking up food, treats, chews... Don't shop anywhere else

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    Page 1 of 3

    Ask the Community - Your Best Friend Pet Supply

    Review Highlights - Your Best Friend Pet Supply

    The food selection is only high-quality options and Josh takes personal interest in the well-being of your pet.

    Mentioned in 32 reviews

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    Liz's Pet Shop

    Liz's Pet Shop

    4.5
    (137 reviews)

    I met liz one time and she was a splendid lady and she helped me with such grace. But im leaving…read morethis review cause not only her but her WHOLE staff is always angels when i come in and buy cat food. Even being a small shop they have better prices than big chains (literal angels here). This place deserves your business. I dont even have pets anymore but I remembered how awesome it was picking up cat food here so here i am 5 months later leaving a review- DONT WALK... RUN TO LIZS PET SHOP! You wont regret it!

    I have one of those picky pampered kitties who will only eat certain proteins (chicken or turkey…read moreminced pate) and when he gets bored of the brand or flavor I need to rotate wet food without sacrifice to high quality protein organic pet food. I also have found one brand of dry kibble my kitty loves N&D from Italy, but it's not the easiest to find lately. I know it sounds crazy but can you imagine eating the same food everyday? I cannot and so I will cater to give my kitty variety. It's better for their digestive system and apparently this behavior is very common with his breed so it is almost inevitable we can't order cans by the case without waste... but we donate to shelters if we do:) Well sadly the neighborhood pet food stores in the area all closed due to economic turn down, so it has been one ginormous hassle to get open stock cans and my preference is to support local businesses. I googled and called a few stores to see what brands they carried, and when David answered the phone (who btw is related to Liz - a true family biz) I just knew this was going to be the start of a good pet-partnership! They carry the brands of food I was familiar with and David explained they have a pet rewards program too! They are located in Ukranian Village which isn't very nearby but David offered complimentary delivery right to my building, text me when he arrived and even tossed in a few extra samples treats for us to try. Top notch friendly five star customer service!

    Petco

    Petco

    3.6
    (102 reviews)

    I finally decided to give Petco another chance for a grooming appointment for my 7lb dog after…read morebeing cancelled on four separate time. yes, four times! and always on the day of the appointment. Unfortunately, this turned out to be a terrible decision. When I picked up my dog after his grooming appointment, I noticed nothing unusual at first. However, later that day, I saw him licking his paw non stop. Upon closer inspection, I was horrified to find an injury with visible redness between his tiny toes. Petco never mentioned anything about hurting my dog, which made their lack of transparency even more appalling. I called them the next day (as it was late when I discovered the injury) and was told the manager wasn't available. The employee I spoke with said they'd need to contact upper management to determine what to do. A day went by before I got a call back, only to be told the same thing. I informed them I was traveling to Vegas, and they promised to let me know which vet I could take my dog to. The condition was that if the vet determined the injury was Petco's fault, they would cover the costs. If not, they wouldn't do anything--not even offer a refund for the grooming service. To make matters worse, they never called me back as promised. I disputed the charge with my bank, and now Petco is fighting the dispute, knowing full well they hurt my dog. This is not just poor service--it's outright negligence. I will find the appropriate channels to hold Petco accountable because this treatment is unacceptable. Our pets deserve better care, honesty, and respect.

    I have been bringing my dog here for a year, everyone has been so great and sweet to him & I the…read morelast new times my dog had a really hard time which was odd and the haircut was awful & it took over 4 hours. I will not be returning I was crying when I saw my dog, the lady told me some dog was bleeding my fiancé stopped me from calling to complain. I don't know what they do in there but I do not suggest anyone bring their dog. Grooming is inconsistent and scary.

    Jules Pet Shop

    Jules Pet Shop

    3.3
    (79 reviews)

    This petshop is AWSOME they've always had sales and awesome animals. I remember the fish area in…read morethe basement, I volunteered here a few times as a kid. 10 STARS!

    I had a horrible experience here, and I DO NOT recommend getting any animal from this store. I was…read moretold the man raises all these snakes and knows all about them but the size and conditions of the snake enclosures was entirely way too small. The man was helping a customer and the customer was upset about the taxes so the man was huffing and puffing around the store as I was trying to see the snake I wanted. He told me I couldn't see her cause it was almost her feeding day and she wouldn't be very nice. When I asked if I could put a deposit down for the snake, he immediately said that I could hold her and plopped her right into my arms so I could walk around with her... The snake was fine; he gave me no guidance on how to hold her, care for her, anything of the sort. When I wanted to buy her, he told me a 20 gallon enclosure would be fine for a few years. I was hesitant to get the enclosure due to the price but did it anyways. I immediately came home and tried to put her in the enclosure and realized it was WAY too small; I needed a 40 gallon, so I had to return that. He gave me a huge hassle about returning the enclosure and knocked off $60 due to using a small bag of bedding.... Yesterday I had to take my snake to the vet due it having mites and a respiratory infection. I've had this snake for less that 2 weeks and it's already sick. These people do not care about the animals they are selling, they just want to make money. I would highly recommend going anywhere else but here

    PetSmart

    PetSmart

    2.7
    (265 reviews)

    Plenty of parking. The womens restroom is FILTHY. When I dropped my pet off I used the facilities…read more When I returned to pick my pet up I used the facilities & the same trash that was on the floor more than 5 hours prior was still on the floor, & the trash cans were overflowing which means no one bothered to cleaned the restroom. Disgusting. The staff at the PetsHotel are friendly. Getting info about my pets stay always seems to be the same scripted answer. I've noticed each time I arrive to pick up my pet no one is out front, there is no bell to alert that you're waiting so you're just standing hoping someone will notice you. Calling to check on your pet is hit or miss. I don't like that I've never seen the facilities where my pet is housed. No tour. No cameras. I'll be looking for other options in the area.

    I'm writing this months later because I'm still stunned by how bad my experience was at their…read moregrooming facility and I was also just quoted over $200 to fix the damage they did to my dog's coat. I brought my golden retriever in for the full package: ear cleaning, nail trim, bath, and groom. If you have a golden, DO NOT BRING THEM HERE. The haircut alone was the worst I've ever seen, but the bigger issue is that they simply didn't do the services I paid for. When I picked her up and walked her around the store for treats, I realized she smelled worse than when I dropped her off. Her ears were still full of wax, her nails hadn't been trimmed, her coat felt dirty, and the grooming itself was shockingly uneven. I bathe my dog weekly, so she is never in that condition, and I initially assumed maybe they'd forgotten to rinse a product or had used a shampoo with a funky smell. I went back into the salon and asked if she had been bathed. The employee flatly said yes. I tried to give them the benefit of the doubt and asked to smell the shampoo they used, thinking maybe the scent had changed, but it clearly didn't match what was on my dog. When I asked again, three employees came out and responded with condescending, dismissive attitudes. Their red-haired manager rolled his eyes before walking me over for a refund. For the record, I wasn't even looking for a refund, it was a gift card. I just wanted to understand how a grooming appointment could go so wrong. When I got home and bathed her myself, the water ran nearly black, something that has never happened before. Her paw pads had been shaved unevenly, her coat was damaged, and the professional groomer who corrected it asked if a toddler with scissors had gotten to her. I contacted corporate at the time and never heard back. I have never once left a negative reviews for any business ever, but when it comes to my dog, I will absolutely speak up. Please don't take your pets here.

    Your Best Friend Pet Supply - petstore - Updated July 2026

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