Faruk is truly one of the kindest professionals we've ever worked with. For the second time, he…read morehelped our family after glass was accidentally broken by our autistic son -- this time repairing our living room window incredibly quickly, coming Tuesday to measure and returning Wednesday with the repair completed. He handled the entire situation with compassion, professionalism, and care, and his craftsmanship was excellent. As a parent, moments like these can be stressful, and Faruk consistently approaches them with patience and understanding. We're incredibly grateful and can't recommend him and his company highly enough.

I have used this company for several years . I have a building in Crown Heights & I am very…read moresatisfied with the Service . Frank is very professional & pleasant to deal with . HIGHLY RECOMMENDED . Ron

We had a break in at my store in Lower Manhattan. Fox Glass came highly recommended from another…read morebusiness owner. From initial call to arrival took less than two hours and total job was complete in an hour. Quick and responsive service!

I haven't been a customer but one of their vans drove by my daughter's pre-school today and the guy…read morein the passenger seat casually tossed his trash out the window.

I was very happy to find this shop and meet Peter today. As my journey through this art-form…read morecontinues I am again inspired by the true craftsperson. He has created beautiful works and was so lovely and helpful for me to speak to. Today I purchased supplies and I am sure I will be back soon for my next project materials.

what a wonderful shop, however not a shop to browse in. Peter is a wealth of knowledge. Parking…read morewas easy, pricing was great, we got everything we wanted and are thinking about taking a class with this master craftsman.

Horrifyingly awful customer service. Someone is always "out sick." What is going on in this…read moreplace??? I just need some glass.

I'd give this place zero stars if I could. Stay away from…read morethis glass place they have the worst customer service. We paid $2000 yes two thousand dollars for a piece of glass for our dining room table. Guess what? They lost it when they moved twice. Now they are saying that we have to pay an additional $500 for them to replace the glass that THEY lost. We ordered the glass in 2013 after our glass broke on our table. We had it delivered but they couldn't get it into the elevator. They said they couldn't get it up the stairs because they weren't insured. So they kept it for us until we are moving which is now. We have called intermittently since we bought it to confirm they still had it. I cannot believe how rude they are! Any company would apologize and give us a replacement glass dont YOU agree?

Great service and delivery - quality glass and perfect fit - Reasonable price. I needed a big,…read moreround coffee-table top glass cut to replace a broken one. And the owner graciously brought it all the way to my fourth-floor walk-up in the East Village as there was no way I could carry it myself. I am more than grateful. I highly recommend Urban Glass. Will return for future projects.

A craftsman. Excellent work, great attention to detail and very reasonable prices…read more I needed a mirror cut to replace a mirror on a custom bathroom cabinet. I was in and out of Urban Glass & Design in about 20 minutes, with exactly what i needed. Did a great job, friendly service. I can't say enough good things about this guy. Thanks!! I'm planning on getting sone more mirrors & glass shelves done soon, this is where i will go!

Best Job At the Best Price. The work is nothing shy of superior. The quality is unbeatable and the…read moreprice is very very reasonable.

I actually visited this place twice. The first time, the worker said the owner left early so he…read moredoesn't know the prices of the toilets. Only the ones on sale had a price tag. That's why I had to return another day. They have an angry cat in the store that follows you around the store. The hissing is pretty unwelcoming, so they should rethink keeping the cat in such a public space. I was pretty hesitant to move around the store, especially when it blocked the only way forward. They have some toilets on display but only a few Toto. When asked if they had more Toto elsewhere, the staff said they could order online for us and it would be cheaper than getting it from Toto directly. That was tempting but since toilets are for sitting, we really wanted to test them out and see if they're comfortable first. That's the only reason why we ended up getting the toilet at another store that had a bunch of Totos on the floor

Welcoming & knowledgeable customer service. General public friendly. Many of the products are…read morelocal. All things bathroom. Fair pricing. Plus cute cat.