Very easy to work with. They set me up on a 6 month plan. Contract fee was $125 and each month we get a spray done it's $28. You have to call customer service and they will schedule for you. Within 2 months no more cockroaches seen. Thankfully but happy to keep up the spraying for the remainder or the months! read more

Tony did a really nice job of explaining the organic spray service provided today on our house. Nice to meet Brandon our future tech. We will miss Ethan, really nice guy. read more

Freddy from Lloyd Pest Control provided excellent service. He was professional, knowledgeable, and took the time to explain everything clearly. He arrived on time, was thorough with the inspection and treatment, and made sure all of my questions were answered. I really appreciate his attention to detail and friendly attitude. Highly recommend Freddy. read more

I had a great experience with Lloyd Pest Control, and especially with Edgar. I was in the middle of closing on a property and my lender kept coming back with little requests and extra items that needed to be addressed. Edgar handled every single one right away. He actually drove out to my property multiple times just to take care of small things the lender needed, and he was always super quick to respond and help. You can tell he genuinely cares about doing a good job and helping his clients. Because of Edgar's help, we were able to close on time. Without him, my closing probably would have been delayed quite a bit. I really appreciate how much effort he put in to make sure everything got taken care of. Highly recommend Lloyd Pest Control, and if you get Edgar, you'll be in great hands. read more

Worried about termites since so many houses around mine have been tented recently, so I called Lloyd's after referral from neighbor. David Leamons did the free inspection and found some termite damage, but not much. He found some dry rot that needs to be fixed, as well. He suggested a repair plan and I agreed to have the termite damage fixed. Jose Gonzalez did the repairs. His work was excellent, as good or better than most trades people we have had over the years. He was polite, and even fixed a small section of dry rot while he was here. read more

David was to come between 7:30 and 10:30 this am. for our termite inspection! When he arrived, he asked where I mentioned I'd seen termites when setting up the date? I told him I had seen them on out workbench and frame around windows. Well.....those are the only 2 areas he would look at. He said if I had wanted a "full inspection" I should have asked for it up front! I told him I thought I had and that there were possibly termites in the attic - well "he couldn't inspect that because it hadn't been mentioned and he was in a hurry to do 6 other inspections today. I had already had 2 other companies and they gave me a full reports (without my asking!) along with a separate bid for all the dryrot wood that needed to be repaired and/or replaced at a cost of over $12,000. read more

This company is such a scam. They don't routinely come to your house. You have to actually call, get a hold of someone during business hours, and schedule an appointment. If you don't, THEY NEVER SHOW UP. They make it intentionally difficult to have someone get out to your house. Why can't you schedule routine quarterly appointments like competitors? I will never use this company again. Fenn is way better. read more

Thought I had some bed bugs. And was really concerned, couldn't afford the $100+ inspections from other places. Ron called me, came to my house within 25 minutes of the call. Inspected my house, let me know there was nothing. Gave me traps, and gave me a card. All said and done within 10 minutes. Just excellent service, very glad I called him and didn't get hustled by someone who knew I was afraid that I had an infestation and took financial advantage of that. Really nice, and respectful guy. read more

They have various locations but the same hub for the phone calls. When I called. I was switching companies (who I had for 10 + years but lost a ton of staff) and they quoted me the same price so I switched. Of course I had to be an additional $100 for the first service. I called them back days later because I was seeing spiders and was told that was NOT included in the service. Not what was told to me and they said it would double to add. I cancelled and they sent someone out to remove the traps they laid one week later. Since I had already paid for the month, I should have at the very least been able to keep them for the month I paid. So bottom line $185 for virtually nothing. The only reason I gave 1 star is because the technician Anthony was actually very professional. DO NOT use this service! read more

I had Quentin come out to look at my home as I saw signs of termites when I tore open my drywall looking for a leak. Quentin saved me $5k by carefully looking at the droppings, and noticing that they were old. They had dust on top, and were dark in color. I'm so very grateful to have found a thorough and honest pest control company! read more

Horrible customer service. Cancel my account but refused to refund my money ! I paid $575 for a whole year service start 7/21 and still expect to charge another $125 for inspection this wasn't on the contract. I requested to cancel on 9/21 because of not show up on appointments day!!! And one of their employees recommended to have poison and mousetrap but when I asked why did they do what their rep recommended thr manager told me no. I paid full service and expect some kind of work not just came to my house put the trap at one place and that's it . SCAM !!! That's how I feel. I expect my fair refund! I only have your company came out 3 times for services just to check the mousetraps... and missed at least 3 other times appointments. Very unprofessional lie to customer's! From the accountant department to sales manager they all scam people. Do not hire this company for service. read more

First I would like to say props for their technician. Knowledge and friendly. However their phone people totally misrepresented the charges. Husband and I were very specific and yet Ana misrepresented the work to be done. When called on it, she totally denied saying the work would be covered. Not happy read more

It was very nice to meet our service technician, Christian. I have to tell you that ants the last few years have been rampant. To get a jump on prevention i called your office. They came, they sprayed and probably 800 thousand ants made bail by jumping into my pool. So many, in fact, I thought we'd had a dust storm over night. I had my grandkids with me that day and when i brushed the top step, and the ants floated up, my six year old GS said "Holy shit, Amma! Those are ants!" Needless to say it was a great day all around. I have them today as well and they ran to the pool to see if we were lucky enough to have more ants that chose to take their own lives rather than withstand the spray. I explained that that won't happen again since we have such a great pest service. Thank you, so much "Amma" read more

We had a really bad rat problem a few years ago. We hired Lloyd Pest Control to go through the house, and install protective barriers in the garage and house. We also had them install poison bait stations that were small dog friendly. We have continued refilling the stations and we no longer have an issue. The barriers have lasted going on 6 years. This summer I wanted to make sure I didn't have termites. Of course I'd call Lloyd's. They gave me the best estimate, sprayed for termites and repaired seamlessly the dry rot and termite damage around the house. If you're looking for rodent control, that is safe for small dogs, and or termite control. Give them a call. read more

We were fortunate and very grateful to Tony.We had initial service a few days ago and the fleas were still biting!! I have over 45 bites and knew something was still wrong?? Tony took the extra time to listen to my pleading for a solution to all my flea bites. Full serviced our home , exterior and interior and we hope all fleas gone. He is VERY professional and detailed and listens to customers especially my concern over excessive flea bites which were so overwhelming as I was a mess itching!!! Please forward this to Tony's supervisor for accolades for Tony for his concern and diligent service. Thank you Tony!! We are so grateful. Oh, by the way, we do not have any animals and still have NO idea where the heck the dang fleas come from. :( YOur loyal customers thanks to Tony, Tom and Cyndi Doran and have been an account of LLoyds for 30 years and counting. read more

Great company! Much cheaper than competitors. John is super friendly and knowledgeable, he arrived on time, and I'm so glad I found this company so I can stop wasting my money with their competitor. I've already recommended them to my family. read more

I started using Lloyds Pest Control about one year ago. Our technician is name Jesus Garcia, he is always very professional and prompt. I was reading the other reviews and almost called someone else instead. As far as I am concerned, they do a great job. They took care of out pest problem, and every time the pests come back I just call them back out, and they take care of it at no extra charge. I will continue to use this company and hopefully get the same technician, he does a wonderful job. Thanks Jesus! read more

Horrible and very unprofessional. It's been a nightmare working with Lloyd's. I relied on their reviews and assumed it was a reliable source of their quality and reliability. We called Lloyd's about 2 weeks ago due to rats in the attic. The first guy to come out put a hole through our son's bedroom ceiling. We were understanding that it was a mistake but there was dust and debris everywhere. I even suggested to put down some plastic as he stepped all over my son's rug and spread rat dropping all over his toys. Our son is only 2 years old and tends to put things in his mouth. He also has a breathing problem and can't be breathing in all the mess that fell from the ceiling. The worker never put anything down. My husband and and I needed up cleaning the mess and washing all his toys and rugs that we could fit in the washer. The worker did point out where the rats were possibly entering from but didn't actually close the holes. My husband had to go buy the material himself and close all the entry ways. He also didn't set enough traps out or clean out the droppings. Initially when I had called to have them come out, JR the manager reassured me that all the entry ways would be closed by the guy who comes out and the attic would be cleaned. Apparently that's an expensive thing to do and they aren't equipped with the proper materials to do so. I know for a fact other companies clean all the remains. The next day no one showed to complete the job. I had to follow up again and finally someone who knew what they were doing was sent out to complete setting up the traps. However we still had a hole in the ceiling wall. A week later someone finally came out to fix the hole but did a terrible job and as expected I can't get a hold of the manager or a supervisor to correct the crappy job. I am so exhausted and stressed out working with this company. It shouldn't be this difficult to get professional help. They wore me out so much I ended up having a muscle spasm and had to go to urgent care. I have been so patient with Lloyd's but they continue to disappoint me. I am still waiting to hear from someone to resolve this issue. We did all the work of buying and catching the rats and closing the entry holes. All Lloyd did was patch up a hole that they caused. We spend a lot of money to get out ceilings professionally textured and painted and now our son's room looks horrible. Be warned, don't fall for their low prices. I guess in this case you don't even get what you pay for. read more

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WHAT. A. D%CK. SO this is my first and probably last Yelp review and I just felt completely compelled to write this because a guy from this company just showeed up to my door and tried to give me his shpeel about his company, and I tried to very politely explain that 1) I am not the owner of the house 2) I have a friend that runs pest control for me for free but the dude wouldnt LEAVE my front door when I was home alone, and I am a very small young woman and he was much larger than I. Finally after the guy starts to leave I thank him and offer to shake his hand and the guy says "Oh, I shake hands on DEALS", scoffs, and walks away to another house. OKAY. What a great way to market yourself ya toolbag. -____- read more

My cheap landlord hired these guys for ant extermination because they are cheap! Not only did they not solve the problem they made it worse! Way worse! Now we have piles of dead ants in the house despite cleaning EVERYDAY in addition to live ants all over. This is because instead of finding the nests and destroying them or adding poison near the nests they sprayed the inside of the house! So now the ants flood into the house to feed and die here. This is insanitary and gross specially if you have pets or little ones in the house. I do not recommend this company's services. read more

Don't do it. They're shady. Tried to rip me off. Salesman came out. Quoted me a price for wood replacement and tent. They came and didn't do all the wood agreed to. Came back out and still didn't do all of it. They never came back to tent. When I called, they sent another guy out who said the original guy was fired and that it was going to cost me 300 more dollars cause he made a mistake. I said never mind. They called back and said they'd do it for original price. I said forget it. I called a guy named Termite Terry and he did it right. read more

I`m not sure the quality of people they are hiring: specifically in the safety department. I was hit by one of their company trucks while on my bicycle commuting home the other day. I`m a prior Marine who dabbles a lot in extreme sports so I deduced that my injuries were not serious enough for any emergency services. I`m also a decent person who is not the type that would try and take this to court: I am okay minus a couple scrapes and bruises, I will live. Before leaving the scene and pedaling home I was told that their safety coordinator would reach out the next day. Two days later still no phone call to at least see how I`m doing. I have never needed their services but I know if I ever need to kill some bugs I won`t be calling Lloyds in Santa Ana. I hope this review has helped you make a decision on where you want to spend your money. Have a nice day. read more

Bad customer service. If you have a problem in your house they will take a week to come spray. They fail to follow directions when you ask them to call before they come so you can bring your pets inside. Instead they just show up. See your pets. Leave. I called management and they never offered to fix the issue so I canceled. I do not recommend them. read more

This is a difficult review because I basically had two different experiences. One with local and one with corporate. I signed up for the monthly service plan, and was told by corporate that they would schedule an appointment each month until I canceled my contract. Sounded good, price was right, I said OK. Local technician came out for the first appointment and was very friendly and professional. I had a small German cockroach issue that I wanted to nip in the bud. Put out the gel in the kitchen and bathroom. In a few days, pretty much all roach activity in those rooms ceased. Yay. Wanted to do one more follow up appointment for this month, but they never called to schedule. Instead, they just took the money out of my account. When I called I was told this was standard practice. They just take the money out of your account, even if they never come out to do any follow up service. When I said I wanted to cancel my contract the customer service manager insisted on finding the recording of my original call to prove to me that I had agreed to pay them every month without them rendering any services of any kind. I would have never agreed to that. Ultimately, I got them to schedule someone to come out to my apartment and got them to cancel my appointment. But these guys are definitely thieves. If you aren't monitoring them like a hawk, they will take your money without actually doing anything. read more

We've been using Lloyd's Pest Control service for over 10 yrs. Our ant problem is under control and maybe. Wait! What and problem? Since using the quarterly service we no longer have an ant problem. Very happy with their serice read more

I am not satisfied with Lloyd Pest Control's services. While they took their time to spray the backyard and front yard, they were only in the house for a few minutes. Can you spray an entire home, back to front, in five minutes? They came out of the house right after I did! When confronted, they swore they sprayed everywhere. The proof is in the pudding - NOTHING IS DEAD! The fleas are still alive and kicking. There's not a moments peace from these supposedly sprayed fleas. I called to complain and was directed to some manager's voicemail, who never called me back. Instead the same technician called and continued his story that the inside of the house was sprayed. I was also overcharged on my receipt, and when I pointed this out, the technician replied "call the office." Piss poor service. I wouldn't recommend them to anyone. read more

I've used Lloyd;s for several years and while I'm satisfied with their service they could do a better job. Example - although it's part of their service they have to be constantly reminded to get rid of all the cobwebs; after numerous (5 to be exact) requests to change the service day they finally got it right. Not overly happy with their termite service. They send one guy to inspect and then another to do the actual service. Which means I have to take 2 days off work. Extremely frustrating. The last time the service guy came out I was just coming home and saw him climbing over my fence to get into my backyard. When I confronted him he told me to stop locking my gates. I probably won't renew the termite contract. They are very good about coming out on a non-service date to take care of a problem such as wasp nests. read more

These guys are the best. I searched around and even tried another place before Lloyd came, and they are definitely worth it.

Lloyd's came out to service my home 10 days ago. I paid them $319.00 for one year of service. I was told by the man who sprayed to call after 10 days if a see any activity. I've seen heavy ant activity and spiders. Today I was told it would be next tuesday (eight days) before they could get out here again. That is unacceptable to me and if I hadn't paid up front I would cancel and choose another company. I asked if they remove spider webs? My sister told me Orkin does. Lloyd's said "Only on request and only on the eves." Another good reason to choose a different pest control company. In addition Lloyd's did not honor my $20.00 discount for new customers. read more

We've been using Lloyd Pest & Termite Control for a couple of years now and we have not seen a single ant in our home since we began. They call us quarterly and leave an automated message as to the date and time they will arrive. I unlock the patio gate, the tech does his job and leaves a receipt in the door for me. We've been very pleased with our service! read more

I am in the property management business and my client had them termite her home in Downey Ca. When it was completed she had termites eating holes in all her bamboo wood flooring. They came an inspected after months of being promised to send someone. They declined to make any repairs and/or replacements and now my clients home is infested again with termites and no solution. There customer service is the worst! read more

I've been a Lloyd's customer for a very long time. They long ago got rid of my ant problem, their maintenance schedule keeps everything under control and when we had a rodent issue in the garage, they took care of that as well. read more

I have used Lloyds Pest for years and they are great! They are always here when they say they will be here. I've never had any issues with my invoices. The people are super nice. What more could you ask for? Great company!!! read more

Lloyd's is an excellent local Pest & Termite service. My first experience with them was great.

Terrible place... back in July I decided to use their service they give me a year and I deposit a $150 from my account so they can start job but my bill every month I was paying 20 bucks for their service I called back in may and stated that I was not system I feel rob where is my year of service read more

I have used Lloyd's for many years (I have a contract with them) and couldn't be more pleased with their service. Everything is very satisfying from making the appt. to the service man coming out. They really try to accomodate me. Oftentimes I'm not home when he is scheduled so he leaves a statement on the door. When I do see him he is very courteous and answers all questions I have. I feel that without the service I would have an ant and insect problem, but the quarterly service keeps them away! read more

Do not ever use this company, there employees are the most rude disrespectful people I've ever encountered. Employee named John truck #028 decided to block our business's parking instead of parking where we asked him to, when we asked him to please move 20 feet over he said no call a tow truck. You don't want people like this showing up to your business or home treating you like this, its unacceptable. read more

Do not use these guys. If you do, don't say I didn't warn you. We live next to an open field where they are building a lake. The rats have been leaving the field and coming into the garage and house. (ewww) . We used Lloyd's Pest control Not only was it expensive $480/year for an annual contract...but they sent someone who didn't even know how to set the traps to catch the rats. They put the traps parallel to the wall and away from the wall. Over the year, they would catch an occasional rat, but they were never irradicated. BTW When you do hire someone, be sure the rat trap springs toward the wall, is perpendicular to the wall, and up against the wall. Who woulda thought I would have gotten a rat-catching education? read more

I have used many pest control companies over the years, so when I needed some pest control for this house I called Lloyd because I had heard good things about them. I can't say they didn't try, but they never succeeded in getting rid of my spider problem despite the fact they came out several times. What they did manage to kill were several plants, one of which had been thriving for probably 10 years in my yard. The previous owners planted it and we've been here 5 years. My husband said he noticed the guy spraying the chemical on this plant as if he were "watering it". I am so sad right now. When I called to cancel I told them it wasn't for lack of trying, they certainly came back out every time I called them to, but if it wasn't working why on earth would they continue to use the same chemical and technique? They told me they cannot spray higher than three feet by law, (thank you California EPA). So their solution was to dump copious amounts of chemicals on my poor plants. I agree with the other reviewer, that unless you get a supervisor, these techicians are poorly trained, have inadequate knowledge and experience, and I do not recommend this company based on that. Their customer service is exceptional however. Have to give credit where credit is due. read more

Showed up on time, was efficient and knowledgeable, and we saw results immediately. So happy I called Lloyd's