I took time off work for the appointment and they no showed. They rescheduled and no showed again…read more I don't know what happened to this company because they'd always been great, but I'm really disappointed.

Our dryer smelled like "burning electrical". We have four children, with three of them active in…read moresports on a daily basis. We cannot afford to have our dryer down for very long. I called and spoke with Anthony in the morning, and even though he was booked all day long, he still made it to our house. He quickly disassembled the dryer, identified the built-up lint around the burner, cleaned it all up and wiped it down, checked all of the wires to make sure nothing was melted or shorted, and put it all back together. Within an hour, we were running laundry again. Thank you so much to Mom's Appliance Repair and Anthony!!! Very respectful, very courteous, took the time to explain what he was doing, and gave suggestions on how to avoid this problem in the future. The price was very reasonable. You can bet we'll be using them again!

Eric was able to come the same day and look at our dishwasher, which was unfortunately not worth…read morerepairing. But he did lend us his expertise on finding a good replacement washer. Would hire again.

Quick to reply and scheduled same day. Finished within a couple hours. Highly recommend!…read moreWork done: mold removal and deep cleaning

James was amazing, super honest, professional and communicative throughout the entire process from…read moreinitial inquiry to job completion. He explained issues that had occurred with my dryer and explained why they occurred and how to prevent them in the future. I have already shared his contact info with friends and family and will be contacting him for future maintenance work and issues should they arise! Thank you James!

the Yelp reviews for 1st Rate are legit…read more James is the best in the industry: he arrived early,, went above and beyond my expectations,, and explained everything well. he saved my 18 years old Whirlpool (2008) in under 30 mins,, thank you James. i will do all the recommended tips. i already forwarded your Yelp link to my family and work group threads. High quality parts and labor for a fair final price. James treated our washer machine like a doctor and patient. Good luck to your 49ers !!

I don't usually leave reviews because when I receive a good service, I chalk it up to them doing…read moretheir job correctly, but this time, I received an exceptional, above and beyond service which made me feel inclined to leave a review. My wife and I contacted them for a fridge repair. They sent us a technician named Erick B, and we are going to be their customer for all the appliance issues. Erick is very polite and on time, and if there's a delay and is going to be late, he will let you know on timely manner. He explained everything as he worked on the fridge, and although the repair ended up not being possible as we were going to need a new fridge, he really did everything he could to save the fridge and us a lot of money. On top of all that, what sold me to recommend this company and decided to call them for all of our appliance needs is their customer support and aftercare service. When the first diagnosis and fix didn't repair the problem, Erick came out to do a second diagnosis and when we concluded that it's a compressor failure, he helped us research for a quality fridge to replace our old one. Now, I don't have experience with any other technicians from this company, but if they are as good as Erick, you are in good hands. So, if you are in need of appliance repair, give this place a try, and maybe you'll get to enjoy the above and beyond customer service Erick has provided us

Great service! From making the appointment to fixing my fridge and my Hood vent. Artur explained…read moreeverything and the price was very reasonable. I would definitely recommend anyone in the need of any appliance repair to call Best Price Appliance repair.

Mario Appliances have been my family only the best since my grandmother then he, she passed it down…read moreto me and then I passed down to my daughter, either family appliance repairman he is fair helpful and for us that we've been going to him for over 20 years feels like family he's a affordable and if you can afford the parts, he'll tell you an easier cheaper way to fix it as long as you are satisfy, and you don't pay too much I've gotten used appliances from him and they blessed me for years and years, so I trust him and his beautiful wife

I had a very disappointing experience with Mario's Appliance Service. I called Mario to fix my…read morewasher because it wasn't progressing through the wash cycle. He came out, ran a quick wash, and left before the cycle finished, assuming everything was fine. He charged me and left immediately. As soon as he walked out the door, the washer still had the exact same problem. When I called him right back to let him know, he brushed it off, said it was my problem, and told me he was going out of town. Very unprofessional and poor service. I do not recommend.

Peter sold me a Viking stove and the stove they sold me was installed incorrectly and caused a gas…read moreleak in my home. It smelled like gas for hours and the fire department had to come out. That is not a small issue, that is a serious safety hazard. The stove ultimately had to be completely replaced, which they did replace. After that, I was strung along for over a month with promises that never happened. He said he would help add a metal piece so the stove would sit flush with my kitchen and also kept saying he would help with a dishwasher purchase. Eventually when I asked him to just be honest about whether he was actually going to follow through and again.... Strung me along and would ghost me for days. I did write a negative review explaining my experience. After my negative review, he reached out saying he wanted to make things right. I gave him another chance, but the same thing happened again. More delays, more rescheduling, and no follow through. At this point I already paid full price for another Viking dishwasher and purchased a metal piece from someone else. No one paying that kind of money should have to deal with unsafe installation, months of delays, and being strung along with no updates and more excuses. I genuinely regret trying to go the "discount appliance" route. You definitely should pay full price somewhere reputable than to deal with this kind of company

Thank you so much for your professional installation and care in our home! We especially appreciate…read morethe custom modification that needed to be done to the cabinet, for the cooktop to fit. We were super stressed out about figment, but you guys made it look so great! I would highly recommend you guys to anyone needing appliances and installation

This review is long overdue. I've been using Specialized Appliance Services for years, and Aaron…read morehas helped me with everything from my dishwasher and fridge to my washer and dryer. What I appreciate most is his honesty--he'll tell you straight up if something isn't worth fixing instead of wasting your money. He's also incredibly quick at diagnosing issues and has always been spot on. Most recently, he fixed my dryer--he even came out on a Friday night and then came back late Monday to make sure it was taken care of since I needed it done quickly. If you're looking for someone honest and dependable, Aaron is your guy. Highly recommend!

When you sort thru the reviews using the 'newest first' option you'll see that most of the great…read morereviews are from the past and most poor reviews are more current. If you choose to use this service, just know it's a gamble on what you'll get. The first scheduled appointment I had with Aaron, he was a no show. I reached out, he gave me an excuse, and we rescheduled. Aaron eventually came to my house, agreed to order parts to do the job, he took my $150 for the service call (which would be later applied to the total job cost). From that point on, I was given excuse after excuse, lies, and often ghosted. This went on for 3 months. Aaron claimed the parts were on backorder. Finally after 3 months of patiently waiting and dealing with his BS, I called the appliance company myself to check the inventory of parts needed and everything was in stock and had been. I immediately followed up with Aaron again for the status, just to see what he would say, and again he lies, telling me parts are still on backorder and because 'the company is overseas, communication with them isn't the easiest'. I knew that to be an absolute lie since I had just got off the phone with the parts department and the company has a US 1-800 number with a perfect english speaking person. I asked him some additional questions and he ghosted entirely. At that point I contacted my credit card company for a refund and I never heard from Aaron again. I then called another company and they came out and had my appliance repaired within a week, parts on hand! I'm sure if he sees this, he'll reply some lame excuses or a false story as he has done with others. But at least you've been warned.

I went to the shop on amar. They came to my house to "fix" my washer. Nothing was really fix…read morecharged me crazy amount for the issue that was not fixed. They sent a "specialist" but it was just a run around. Don't go hear for any type of service. It's a scam! They only work in older washers and dryers. SCAM!!!

If I can give a zero I would. They came to check on my broken washer paid the $80 trip fee told…read morethem to move forward with ordering the part and they said they will come out next day to repair. Next day came no phone call no one showed up. I called the next day and they said they will send someone out. No one showed up ended up calling a different company they quoted by $100 less than this unethical company. Do not go there save yourself some time and headache