Just got off the phone making a payment for my vehicle AILANA was very professional patient and…read morekind thank you for all that you do. thank you for your stuff and all that you do.

Jenny and her manager are very rude. They both tried raising their voice. I called to ask for a…read moreextra week because I was late unfortunately due to family emergencies and they were not looking to help at all saying that they could not wait one more week although I had only been a total of two saying that they were going to send it to collections if I didn't pay basically they were threatening me to pay. I hung up called customer service. They told me that I had a whole month before they consider it a late payment and wouldn't even send me to collections after one month but yet Jenny and her manager we're saying they would. I was able to set up a payment for the following week like I wanted to do from the beginning without any threats. Horrible service here.

Giving me the opportunity to a cash payout deducting the illegal compounded interest & allow me to…read morepay that which was. Like 3,380.oo but seems to never go down after 5 years & 8k into this loan with the 1,300.oo repo taboot. Maybe some fairness, I even purchased the insurance to cover me if a loss of job which one main didn't honor for some decietful tactic you used to not honor your fake insurance. So, no matter what .. one main financial keeps me stuck in a loop feeling like poop.

Not only are their rates predatory at 35%, the manager Melissa Owens at this branch is also…read morepredatory. Ladies beware she will seek out male clients and engage in sexual relationships with them knowing they are married. She will then disrespectfully laugh about it try to get him to leave you and then proceed to start calling from the branch when her number gets blocked. Predatory loans and predatory managers.

Neverending interest loan. Just need your fingerprint & signature & on your way with interest,…read more until the grandchildren you don't have yet are in Thier twenties. Don't believe me. Fux around and find out. Do it. ! & Gaslight you about the extra 5.oo protection policy if you lose your job, stating it says (jobb.) 2 b's wich doesn't apply. Get it. You see what I'm saying.

Would you like to wait on hold for hours at a time? Would you like to be asked to take time off…read morework to sign loan documents to be told the day of your appointment OVER THE PHONE that you were denied? If so, please come on over to the branch location. When you call, they won't answer. If they do happen to answer, they will ask to put you "on a brief hold" then have you wait over an hour. Then, after explaining your work situation, they tell you to come in person to sign loan documents. You take time off work, essentially losing 6 days of paid work, only for Ivan to tell you the morning of your appointment OVER THE PHONE that the loan was denied. I would look elsewhere.

This staff were very helpful. They guided me on things that I needed to do. They're an awesome…read moregroup. Thank you for al the help.

Please read this before applying! No matter how desperate…read moreyou are for cash, I promise you accepting this EXTREMELY high interest rate loan will only prolong and worsen your financial situation. Their associates are trained professionals to suck every dollar from you that they can (I.e., higher interest refinances, late payment charges, deferment programs etc.) I urge you to reconsider before going down this path at all costs!

Scumbag hustlers. Got preapproved for a $7k loan for $254 a month for 5 years through their…read morewebsite after they run my credit. Then when I spoke to a rep it reduced to $3k loan for $200 a month for 5 years. Can't beleve businesses like this are allowed to opperate legally.

OneMain Financial sends out marketing via mail stating you are preapproved for amounts (hold tight,…read morethere is more than the obvious here) they'll call you repeatedly after you send in their partial soft-loan application then disappear for days (5 days to be exact). I received my monthly credit report showing an inquiry from OneMain Financial however I was never followed up with until I finally called them. A supervisor spoke with me and expressed her apologies for the delay and unprofessionalism. The application was placed through Katelyn then handed back for her to care for and after 7 different conversations and 4 different delays I was finally told I was approved. This begin nearly a month ago...today I was once again asked for an item I needed to bring with me to sign on the loan and "revive the funds the same day today" and once I provided that I was told I would be re-worked into Katelyn's schedule to sign and received funds. I arrived to the front door of the office that has no lights on outside or inside to see I had a miss phone call on my walk from my car to the dimmed suspicious office....As I entered I was greeted by a long stare and then given the news that the loan I was offered and they finalized approval on was no longer an option and to "please drive safe, thanks". Please avoid at all costs any ties to this underground looking branch of deception and unprofessionalism (let me be the lesson you do not have to experience).

Thank you to all of the wonderful ladies here making this experience run so quickly and smoothly…read more Everyone was so helpful and I would definitely recommend OneMain to other people!

I have been a customer at OneMain for 10+ years in the Rivebank office- they help me when I need…read moremoney and even during hard times. That is why I come back

Quick service, friendly staff, understanding of one's needs, and very courteous! What more could…read moreone ask for?

I went in to make a payment and told Eliza it was for my husband's account, she asked my last name,…read morenever mentioned my first name. She was too busy talking to her friends on Skype, Eliza went in my account and cancelled my upcoming payments and applied my husband's cashiers check to my account. The branch manager behind her did not say a word. She was also not wearing a mask, I didn't get my temperature checked or was offered sanitizer when walking in.

The customer service at the West Sacramento location is always excellent! My call on 08/30/2024…read moreconfirmed this. Alycia and Ivan are top tier at their job. It shows in their knowledge, patience, and actions. More than the pleasant voice over the phone, it's the care and consideration in their actions to resolve my questions or dilemma. I thank you both for maintaining excellent customer service.

This office is very well managed, and I couldn't be happier with the answers to my inquiries about…read moreloans. I have been a OneMain Financial client for a few years, and I have always been satisfied with their professionalism, especially Alycia's, and expertise. I am especially pleased with the new team at West Sacramento office. Keep up the amazing work!

Quick and easy process made getting my loan simple and stress free from start finish!!read more

I recently had to file BK 2 years ago, was still working on building back up my credit when an…read moreunexpected emergency situation happened out of no where. I needed money ASAP for moving fees and thought no way I'd qualify for a loan. Super thankful for Renee. She gave me tons of options, extremely thorough, understanding and super flexible with my crazy work schedule! They literally saved me from a nightmare I was living in! This is the second time I've came to One main. Both times they helped me tons when I needed it the most! Thankful for great lenders like this one! Got money in less than an hour! THANKS SO MUCH ONE MAIN! You are a life saver!

I just refinanced two high interest loans into a much lower one with Dianne. She was professional…read moreand explained every detail and answered all of the questions that I had regarding my loan choices. I would highly recommend Dianne for all of your loan needs.

Terrible interaction today at the Fairfield branch. I agreed to a credit check as well as put in…read moreall my information just to find out I wouldn't be able to get help today. If you don't have time for a customer then be upfront and say that. Trevor is not good at his job and I will never use One main again based off this interaction