First time customer here, and The Drain Guys will definitely be my first call for future plumbing…read morework. From my first interactions I was impressed with the customer service. I solicited quotes from three companies to reline my 80+ year-old sewer line. One never delivered; Second quoted but was near impossible to get questions answered regarding the quote. Drain Guys quoted on the spot, and was extremely responsive regarding follow-up questions. The CIPP liner process is technically complex, and the team experienced some unforeseen complications. However, the skill, positive attitude, and perseverance of every team member when things got tough truly impressed me. The team worked very hard over several days, overcame major obstacles, and ultimately delivered a drain line that will hopefully last another 80 years. Despite the challenges, I never doubted I was in good hands with The Drain Guys and I would absolutely call them again. Special thanks to Adrian, Kevon, Oliver, Johnny, and Jay -- I appreciate you all! Chris

I submitted a project request for clanging pipes through Yelp and a rep from the drain guys was the…read morefirst to respond within 2 minutes. They were able to come out first thing the following morning to take a look at the situation, turned the water valves all the way on, and sent me a detailed quote while they were still there (unfortunately they initially sent it to a wrong number so someone has my personal data :/ ). Pricing was on the higher end of what I expected, and I was planning to get estimates from other companies that responded on Yelp to compare, so I let them know I would be in contact. Later that evening, I went back downstairs and noticed a leak coming from the main water valve, which was not leaking prior to the drain guys' visit. I immediately sent a message with a video via yelp, and the rep responded saying they would contact the plumber and get back to me. It's been almost 2 weeks and I still haven't heard back, which is interesting as they were so quick to respond when I was potentially giving them business, but ghosted me when I held them accountable for causing a leak. Thankfully, a plumber from another company that responded to my yelp project came by and was able to tighten the valve to stop the leaking. Turns out the drain guys plumber had loosened the entire pipe/valve when he turned the knob all the way on, so it was a simple fix but something that they should have looked out for in the moment. Had I waited for the drain guys to come back my basement would have been flooded. I'm utterly disappointed in their lack of accountability and communication, and have no trust in their services if they were able to let me down on such a small matter.

I had a very good experience with Rayan! The repair was completed efficiently and with great…read moreattention to detail. It's clear he takes pride in his workmanship and genuinely care about customer satisfaction. He left the work area spotless, and the pricing was fair with no surprises. I highly recommend this plumber to anyone looking for honest, reliable, and high-quality service. I will definitely use him again for any future plumbing needs. Thank you, Rayan, for an excellent job!

Ryan is one of the most honest, caring, and hardworking plumbers around. As soon as I mentioned…read morethere was a water leak in my basement pipe, he did his best to fit me into his schedule. He even came out that same night and worked until 9 PM. You really can't beat his prices or the quality of his work. He didn't try to upsell or charge me for anything unnecessary - he fixed exactly what needed to be fixed and didn't push for any major replacements. I've been referring him to many people ever since. It's hard to find not only a great plumber, but also a genuinely good person like Ryan.

Fantastic! Prices were half of that from FH Furr, and they were so responsive to fit me in. They…read moredid exactly what I had hoped for, instead of trying to convince me I needed more and more expensive work. Thy are my go-to plumbers from here forward

We had a water filtration system installed along with a Leak Defense system. Both were installed by…read moreKevin. He did a great job with the installation as well as with follow up. He is very hard working and knowledgeable. Highly recommend the company and Kevin.

Brendon from Mallick Plumbing serviced our Toto toilet with both knowledge and concern. We highly…read morerecommend Brendon and Mallick Plumbing who ordered an set up an appointment is a very timely way.

Called these people for an estimate to repair/replace leaky copper pipes in the basement that were…read moreleaking, on top of the Hot Water heater. The guy came out, don't want to name the plumber, sent me an estimate literally 5 minutes after leaving the house. The estimate was for almost $5000 to replace the hot water heater and another $4500+ to repair/replace the leaky pipes for a total of almost $9500. Ridiculously laughable. I was able to get the job done for $1200 total by a licensed independent plumber. I didn't need the HW heater to be replaced. They just had to remove some HVAC ductwork to get to the leaky pipes, which they put everything back after replacing pipes. Do Not use Mallick I would consider them to be untrustworthy, and total rip off. Always get at least 3 estimates just make sure they are licensed. I still ended paying $99 for Mallick because they have a policy you pay $99 for estimate but gets added to the total if you get the work done. Again, ripoff. I also got an estimate from FH Furr that was significantly lower than Mallick but they were unwilling to remove ducts that they didn't install. Another ridiculous policy by another large plumbing company even though their plumber said they would have to involve the HVAC department. Maybe their plumbers don't know company policy. These guys didn't charge for an estimate. My recommendation is DO NOT use Mallick and even DO NOT use FH Furr.

Water heaters last about 10 years, Zivko, from Payless Plumbing installed my last water heater 10…read more1/2 years ago. I remember that Zivko was one of my first 5 star reviews for a service industry. Zivko's professional hard worth ethic and dedication to the industry has kept his 4.8 star review status over the last decade. He arrives on time, works hard, and sells quality products. He has reasonable and competitive prices. He even helped me with a problem not related to the water heater. That is service above and beyond. Zivko, is so pleasant and easy to work with. He does a great job and I have the utmost confidence in his company and his work. I highly recommend him.

I had a great experience working with Zivko. He did an excellent job!Everything is working…read moreperfectly. What stood out most was his patience, professionalism, and attention to detail. I really appreciated his thoroughness and problem solving skill. Will definitely reach out again if another plumbing job comes up. Highly recommended!

Price was slightly higher but they were available to get the job done same day. Quote was on the…read morephone and they came later in the day to fix it.

Honest and selfless with their advise. Price was top going but I was very pleased with their…read morecommunications.

Thank you for sending the team to fix the PRV--we truly appreciate it. We haven't slept this well…read morein a couple of years. The house finally feels like a home again: it's quiet, with no creaks or rattles. We also want to thank you for taking the time to roll out the "red carpet" and for being so mindful of protecting our floors. I was especially concerned about work in that area of the basement because of the carpeting, but everything was handled perfectly--not a drop of water anywhere. Shout out to Ethan. Outstanding workmanship and service you provide. Thank you

No estimate was given before work was started. I called Peddicord Plumbing and made an appointment…read morefor my laundry sink backing up terrible debris. I waited a week to get an appointment. Their plumber showed up and told me the line was cleared. They charged me $729.00 which was extremely high. In less than 5 days the laundry sink started backing up again. I called Peddicord plumbing and was told they couldn't come back for almost another week. I spoke with their manager Patricia and was told that even though I just paid $729.00 they were too busy to come out and fix a job that wasn't completed . I am a senior on a fixed income. I called WSSC to come check the county lines which they came right out. They said the lines were fine and that Peddicord plumbing did an incomplete job. I was also told that The plumbing company should submit an Off-Property Report Request for my Address. I feel like I was taken advantage of when the Peddicord Plumbing Manager Patricia told me they would have to send 2 plumbers and other equipment and charge me more money for the same work they didn't complete. I paid $729.00 for incomplete work. I was also told they don't guarantee cleared drains but never told me that or the cost before they started the job. They advertise that that have a workmanship guarantee. Seniors beware of this company. Really anyone should beware of a company that in less than 5 days they won't honor what you just paid for and paid a very high price for incomplete work.

Jon and the entire Stang Plumbing team were absolute rockstars. They were responsive, prompt,…read moreprofessional, absolute experts and excellent customer service. Their prices were fair, and they went exceedingly above and beyond to coach us through the issues, as well as recommending additional companies for the follow on steps required. We are military assigned overseas and they were extremely accommodating with the time differences and availability. Our tenants stated they have worked with a lot of plumbers over the years and Jon and his team were far beyond from anything they had previously experienced. We will be lifetime customers.

Beware of Stang Plumbing they appear nice and super helpful until the bill is written. I was…read morecharged $7500 for a $1600 tankless water heater. When I asked for a breakdown of the charges I was told, installs are not itemized; there's no time for that. Not even labor was listed for this 7 hour job! When I asked how he (the owner, Jon) arrived at $7500 when they are much cheaper. The owner replied, it's a markup, I gotta get paid somehow!! There was no serial number or model number. I had to request that info from him the next day. There is a warranty on my new water heater but I dont have those documents either! I've been swindled by the best!! Beware! One of the nicest scammers you'll ever meet.

My AC stopped working on a hot Friday evening, and Santiago had it up and running by Saturday…read moreafternoon. He was so responsive and clear about repair vs. replace options for my older HVAC system. I'd definitely recommend him!

In the middle of a hot summer, my HVAC started leaking water, so I contacted A & K Heating based on…read moretheir good reviews. Santiago responded quickly and was able to schedule a visit for the next day. He quickly diagnosed the issue as a clog in the condensate drain pipe, cleared the clog, and installed a T-pipe that will make it much easier for us to unclog the drain ourselves in the future. I really appreciated his quick response, professionalism, and practical solution. Great service and highly recommended!

I found Jose and QSP Plumbing through Yelp. All the other reviews were spot on!…read more He's very knowledgeable, friendly, and extremely trustworthy. His price was more than fair and he was one of the most professional plumbers I've worked with. He triple checked everything after finishing the job and even cleaned up the area before leaving. Definitely my go to plumbing company now. Highly recommended!

Had another issue but this time with my garbage disposal and Jose came and replaced it. He was on…read moretime, professional, and most importantly personable. There's no plumber I trust more than him at this point. Seriously, he will be the best plumber you hire for your job. Also, fair value too.