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    Lone Star Water Heaters

    4.5 (16 reviews)
    Open Open 24 hours

    Services - Lone Star Water Heaters

    Water heater installation

    Water heater repair

    Lone Star Water Heaters Photos

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    9 months ago

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    2 years ago

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    2 years ago

    Dylan did an excellent job. Lone Star Water Heaters was on time and professional. Water heater replaced same day as our call.

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    2 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    3 years ago

    Friendly and efficient. First class installation. Also good pricing. I recommend this company for any hot water tank replacement. Thank you.

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    4 years ago

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    5 years ago

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    5 years ago

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    5 years ago

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    4 years ago

    On time, courteous and straightforward. Didn't try to upsell other items. Will use Lone Star again!

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    5 years ago

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    Review Highlights - Lone Star Water Heaters

    Dylan installed a new commercial-grade water heater tank by replacing the old one that lasted for 19 years (exceeding 7 years of its12 years expected lifespan).

    Mentioned in 3 reviews

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    Dallas Plumbing & Air Conditioning

    Dallas Plumbing & Air Conditioning

    2.1
    (93 reviews)

    Believe the 1-star reviews--we learned the hard way. During the January 2026 freeze-storm, we had…read morean emergency underground leak. Dallas Plumbing used the impending storm as leverage to quote an "outrageous" $6,200 for a 4-foot long, 2-foot deep excavation. When I balked, the technician, Travis, tried to upsell an $11,000 full-pipe replacement we didn't need. Under duress, we settled for a "reduced" $3,500 repair (still outrageous! but there was no time to shop around). The experience only got worse: Lack of Transparency: Travis had me sign a digital pad but withheld the written scope of work until after the job was done and a $1,000 deposit was paid. Property Damage: Their excavation caused a second leak in a nearby pipe that was attached to the sprinkler's old backflow valve. The "Backflow" valve: When I asked them to fix the new leak damage they caused due to the excavation work, their supervisor warned he might "accidentally" break my old backflow valve--and quoted $2,500 to replace it. I sent him away and hired my own specialist, who fixed their mistake and replaced the leak and backflow valve for just $675 (including the inspection). Dallas Plumbing attempted to price-gouge me for nearly 4x the market rate. Management has ignored my letters requesting reimbursement for the secondary $675 repairs that I was forced into. They prioritize one-time profits over customer safety and ethics. Avoid at all costs.

    They claim they give free estimates on internet. So I set appointment for estimate for smaller…read moreplumbing job. On day of appointment, they phoned 30 minutes late, and said they couldn't make the appointment. But they could quote me over the phone, without seeing anything. They quoted twice amount of competitors. I wouldn't trust anything they say now, credibility is damaged. If you can't trust them for the smaller job, why would you trust them with bigger job?

    Mother Modern Plumbing, Sewer & Drain

    Mother Modern Plumbing, Sewer & Drain

    4.5
    (22 reviews)

    I had a kitchen sink backup that I partially resolved by using a hand auger to break up the clog…read more But after spending a day trying to clear it, I knew I needed professional help. After contacting several plumbers, Mother Modern Plumbing stood out for their attentiveness, honest commentary and straight up, fair pricing. I ended up booking the $299 drain clean special which came with a warranty and I'm so glad I did. I booked and received a confirmation call and email. The day of the service, I received a text with bio of the plumber that would be servicing my home. Adan Diaz showed up and he was fantastic! He was pleasant and knowledgeable. Not only did he solve the problem but he gave pointers on what to look for and other homeowner misses that can ultimately end up causing thousands if dollars if not addressed. He didn't try to upsell or force. He came, did his job and educated. If I need a plumber in the future. I'll fit sure call Mother!

    Great service, salesperson and tech were both friendly and highly communicative. Very willing to…read moreexplain how things work and what risks or benefits are associated with different options. Good value, just over $3k for two toilet repairs, adding a high loop to our dishwasher, adding a backflow tank to our water heater, replacing a hose bib in the yard including some brickwork, and adding a whole home shutoff in the front of the house where the water main enters it.

    Astar Air Conditioning, Plumbing & Electric

    Astar Air Conditioning, Plumbing & Electric

    2.8
    (43 reviews)

    Expensive Replaced a small part on our heater unit. Cost…read morebetween $6.45 -$16.75 Somehow I was charged over $400. That's not ok Especially an extra charge that wasn't very clear I wasn't sure if I would be charged extra fees and unnecessary charges if I join their a yearly service contract.

    My experience with A-Star Heating & Air completely changed my view of the company…read more I was a Gold Star member and trusted A-Star to perform preventive maintenance on my HVAC system. Months later, I was charged $410 for refrigerant and a leaking Schrader valve that I believe should have been identified during an earlier maintenance visit. When I questioned the diagnosis and requested documentation, I received explanations that did not satisfactorily address my concerns. What troubled me most was not the service charge itself--it was how the company handled the dispute. After I raised concerns and discussed filing complaints with consumer and regulatory agencies, General Manager Alan Dean offered to refund the full $410, but only if I agreed not to post negative reviews, not to pursue complaints with the BBB, not to pursue complaints with TDLR, and not to share negative information publicly. I declined because I was unwilling to give up my rights as a consumer in exchange for a refund. The refund was never issued. Whether you agree with my technical concerns or not, I believe a company's character is revealed by how it responds when a customer questions its work. In my case, I experienced defensiveness, a refusal to accept any responsibility, and an attempt to tie a refund to my silence. I can no longer recommend A-Star Heating & Air. If you are considering doing business with this company, I encourage you to ask detailed questions, request documentation, keep thorough records, and carefully evaluate whether their customer service standards align with your expectations. Trust takes years to build and only one experience to lose.

    Lone Star Water Heaters - waterheaterinstallrepair - Updated July 2026

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