Definitely glad I went back to Mariano Rivera Honda for car #2! I got my first Honda (used 2023…read moreAccord with under 7k miles at the time of purchase) a couple years ago & worked with a wonderful salesman (Juan Rivera) and the car was very well priced & worked like a dream! Unfortunately, (fast forward almost 2 years later from my first visit in February 2024) I got into a horrific rear end car collision and my Accord ended up being totaled. I went back to the dealership & was looking to get something a little larger and lease rather than finance - so I was looking at the HRV (preferably the EX-L because I liked all the features & upgrades it came with). From the moment I stepped inside the dealership, I was greeted with the same warm atmosphere and friendly attitude that I experienced during my first visit & this time I had the pleasure of working with Sevi Marr as my sales representative. Not only was she extremely helpful and knowledgable about the different vehicles, she was extremely kind, patient, understanding, and honest as she worked relentlessly to make sure that she could work out the best deal she possibly could for me (even through multiple rounds of back and forth negotiations)! I definitely recommend her being your representative if she is in / available because she is truly second to none! Thanks to her & all of her hard work, I came out with a beautiful car that met all of my needs at an amazing price! The only drawback / warning I have about this place is that (both times), I was there for very long periods of time (so plan for a long day if you plan on coming here to get a car - either used or new)... but even that isn't such a major issue for me because I was able to take the day off from work (knowing the potential for how long the appointment could run) & I would rather the personal, careful, and attentive approach this dealership and its workers provide and having it take a bit more time rather than being rushed along, pushy, and treated like cattle like most car dealerships are.

With oil changes, my original dealership would get me in and out in an hour or less, often with no…read moreappointment. With this service department, I made an appointment, showed up on time, waited 2 1/2 hours. For an oil change. Towards the end of it, around 2pm, there was only one service associate by himself- trying to handle a bunch of people both waiting for their cars, and people just coming in that were waiting to be written up. Finally the manager came out of her office, saw what was going on, and jumped in to help. Some of the staff was on lunch, someone didn't come back from lunch, someone else was on break, another was just missing, etc, leaving this one poor guy to handle a room full of annoyed and impatient customers. The manager found my paperwork, walked me over to a desk to ring me up, and apologized- she told me that they had done a software update on the car that was a recall. "It could take one hour, it could take theee hours, we never know". When I checked in, the service associate told me they would do the recall next time I came in, when I'd be leaving the car for some other things. I told him it was the middle of my workday and just wanted the oil change "no problem, we'll do it next time, if you even want it". This is the second time I've tried going to this service dept because it's closer to home, but both times there was a real communication problem between the associates up front and the technicians in the shop. "Hold on, let me find out what's going on". Service rep leaves the desk to back in the shop, doesn't come back. Gets tied up doing something else or dealing with another customer standing in the service bay. Leaves the original customer standing there. This happened a few times. I have some maintenance I'm going to need on the car, and even though it's further from home, I am going back to my dealer I got the car from. The people at Mariano are nice enough, but it's just too time consuming and frustrating to go there. It's just not a well run service department.

Absolutely a positive experience from start to finish. Great job, reasonable (cash) and job done…read moreefficiently. When I got car back, they had cleaned up the interior as well, above and beyond my expectations. To me the car looks good as new.

Following up to this as I forgot to give a final update after!…read more Well this place absolutely sucks and RUINED my car. My accident affected my front tire and bumper, no engine damage or any sort of damage that would have required them to mess around with the inside of my car. Immediately after driving my car, I knew it was not the same anymore. My car would shake like the tires weren't aligned properly, my trunk would open out of nowhere (especially while on a highway), and just drove overall poorly. Before my accident, the car drove just great at 66,000 miles. I don't want to believe they swapped out parts while having my car for that long, but I guess I'll never know what went on behind closed doors. It got to the point where I didn't feel safe in my car and ended up getting rid of it and buying a brand new car. Such a shame.

5 STARS !!! Mike was right on the money... no games, super clean honda... Highly recommend …read more... Vehicle was detailed to perfection ...Thanks much !!!!!!!!!!!!!

What a great car buying experience we had. We got a great car at a fair price. Mike was a pleasure…read moreto deal with and the process was very smooth and transparent. I would recommend this dealership to anyone.

Tony was great. Fast, easy, and he gave me a great price with no haggling. I would highly recommend…read morethis place if you need to sell a car

Worst experience with any service department in my life. They damaged my car and failed to own up…read moreto it. They also try to sell you things that you absolutely don't need as well. Total scam artists! It's a shame because the sales department is awesome! The owner should look into how his service department is run or should I say not run. Stay far away from these guys.

I have to tell you, I was impressed. The car salesmen we had was nice, patient and not pushy at…read moreall. They had a great selection of preowned cars, they were fairly priced. We knew the cars they were selling were in th correct price range, checking with Kelly Blue book. I am not a very big fan of dealerships and car salesmen, but I have to tell you, they were pretty good. I would recommend them

I hope I never need them again but its a relief knowing that there are professionals that can…read morerestore the car back to new with no fuss. Highly recommend that you just leave the car with them. Car came back cleaner than new. Wish all businesses were as good as this.

I can't rave enough about this business. This is the second time my car was hit and the second time…read moreI've use Sal's. One, they're certified to fix many types of cars. Two, my BMW dealer highly recommended them the first time I was rear ended and I was completely satisfied. Three, the staff is amazing! They're knowledgeable and experienced enough to explain everything and they make it so easy for me to not worry about any stage of the repair process. I'm grateful for the ease of taking my auto body problems to them. I hope I don't need to see them again but if I another distracted driver hits me, I'm calling Sal's!

Always accommodating. Friendly, trustworthy people…read more Pricing is always fair. Family run type of place which makes them easy to work with.

Quick service on my transmission. Very familiar with my vehicle. Nice waiting area.read more

A good auto repair shop is hard to find these days. Luckily I found Lake Auto. I needed a few…read morethings taken care of on my van and they did the work amazingly fast, incredibly fair priced and with the most professional manner possible. Thank you, to the crew at Lake Auto in Ronkonkoma for all you do. Awesome 5 service

This place and these guys are the best. Shout out to Rob,Kim and Gabriella. They are awesome…read morepeople. As far as work goes, Rob and his team are fantastic. 100% trustworthy. I live in Deer Park and only bring my cars to Lake Auto. I highly recommend them. And can't forget about Dave. He's awesome as well. Matt from Deer Park.