The customer service seemed a little rude as in its 8:30 and they are about to close at 9:00 and I understand the irritation to clean up and finish up for the night but as a customer I'm just there to get food and go. Made me feel as if I was being in the way or it was my fault for being there, I really wish they were more nicer and not rude especially the female who was rushing me to already pay for my order.To top it off barely anything on the food especially for the amount we have paid for. They seemed to put a certain food item in a wrong container and it made it less of a amount then it already was. I'd really like it if the customer service can be more improved and I appreciate the time and dedication for you reading this. Thank you so much. read more

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Well it sure isn't what it used to be. Hadn't eaten at Long John's for several years; but I stumbled across this place today. I ordered the 2 piece fish dinner with fries. They used to beat Arthur Treachers fish for taste and quality. What I got today was a flat, soggy, tasteless fish PATTY that was so greasy and flavorless that I tossed it in the rubbish after one bite. The fries weren't any better. They were mushy and tasteless too. One star because the hush puppies were edible. NEVER AGAIN. read more

Long John Silver's - Seafood Near Me - Mesa, Arizona

It's now March 2022 and their dining room is still closed. This is the only place that I've seen that the dining room is still closed. If it's safe for all the buffets to be open I thing it's safe to open your little dining room. This is the last time that I will ever go to a LJS to eat. Don't blame this on covid. Every other restaurant in open and people are not getting covid there. Open your damn dining room!!!!! read more

I asked for both tartar sauce and catsup and the young man taking the money gave me neither. Bad customer service.

Really good, Mac and cheese portion was very very small and the fish was a bit grasier than what I remembered in Chicago 15 yrs ago. Overall was a very good experience and chicken was not dry at all. read more

Long John Silver's - Chicken and fish combo - Seafood Near Me - Mesa, Arizona

On multiple trips here during the pandemic they were closed when they showed that they were supposed to be open. OK, horrible times for the whole country so I guess they get a pass. On multiple trips while waiting in line prior to the pandemic I smelled a sewage odor. Why didn't I leave? Not sure. Their fish used to be so good I gave them a pass on that too. When the pandemic originally started to ease up in the spring/summer of 2021, I ordered fish and it was really greasy and made me sick. That was the final straw for me and I've never been back. (And I used to eat at LJS fairly regularly for about 30+ years) read more

customer service was bad through the drive thru the lady was rushing us and didn't give us time to order then when we ordered she gave bad attitude so we just left I never been to a long johns silvers that gave bad service and this is the first time ! read more

The salmon tacos were worth the 10 minute wait at the window. However, the clam strips were dark brown, grossly overcooked and as chewy as jerky! I won't be ordering them again here. read more

I check the hours and location before I even leave. But when I get there at 7 PM the store is completely closed with our say open until 9 PM. I am livid. read more

We were pleasantly surprised after reading some of the reviews about LJS Had to do drive thru which was fast even with car before us placing large order. Had the 8 pc fish family meal and it was great. Took us almost 15 min to get home and the fish were not greasy, French fries still hot and Mac and cheese tasty. Lady at the window very pleasant and full of smiles. Will do this again, of course the coupon was a big incentive. read more

Long John Silver's - 8 pc family fish meal - Seafood Near Me - Mesa, Arizona

Don't waste your money on grilled options. Pitiful, LJS! You should be ashamed to charge $10.09 for this... read more

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Drive through service was so bad I backed out after waiting for twenty minutes. They only serviced two cars while I waited. Luckily no one was behind me or else I would have jumped the curbs to get out. Bring a book if you plan on going through the drive through read more

Some time has elapsed since the initial purchase but these concerns need to be taken seriously! Especially at these prices and people who are willing to spend their hard earned money, go out their way, and end up disappointed because trust is everything and especially in food preparation, it is for me any way. Atrocious and absolutely awful experience! Drove for 22 minutes to nearest LJC on Power Road and requested freshly prepared and hot considering the drive back. I even told them freely that I would park and wait as it was for my clients. Food tasted old, NOT HOT AT ALL, just warm and chicken hard, disgusting and warm!!! No consideration at all! I parked, I waited and considerate of their time and respectful!!! Never again and I've been going there for 3 years. The prices skyrocketed and you'd think they'd be mindful as paying upwards of $60.00!! I am done with this one and will drive further out if I and my clients have a hankering for fish. Let the buyer beware as they know you can't walk in to see if in fact it is being freshly prepared and that sucks. Not getting what I paid for is bad enough but being lied to about it is worse and that put it over the top for me and my clients as well!! Its no telling what goes on behind closed doors particularly when you can't see what they are doing to your food. This is very disconcerting and concerning as I am outraged as are those that I served. My other regret is I placed my full confidence in them and didn't check my food. Alas have they no shame?? Well they should as how would they feel were it them. I shudder to think..smh. read more

My shrimp was completely cold as if it was cooked 20 min before I ordered it. The tray my food was served on was dirty. I not only will never return but will advise my friends and family to never eat here. read more

Food was good, and well proportioned. Drive thru guy seemed a little distracted for some odd reason. Not busy at all. Only problem I had like many other reviewers here, was they forgot to put cheesecake I paid for in bag. Not a big deal. Maybe work a little on checking orders LJS. read more

Last 4 times I've been there they have closed early. Tonight I even called and they told me 1 hour I had 40 min left when I arrived

Very disappointed food is back to being greasy, my shrimp was cold. They didn't give us our green beans.

How can I go 4 stars on fast food? I'm glad you asked. Read on and discover why, when I'm looking for an Oil Change, Long John's is my trusted service provider. First, there's tastiness of the product. If I'm to be honest, Long John's is my hands-down, go-to, fried fish. I absolutely love it. Nothing compares. Second, the nostalgia. My grandfather introduced me to LJ's in Kentucky when I was 6 or 7 years old. Third, this location on Power Rd is the Zenith. - It is superior to any other Long John Silver's. - This loc is a pure LJ's. - It's not one of those Taco Bell/LJ's combo abominations. - Those combo locations don't know what they are doing. It's like they know the words to the song but can't carry the tune. - A real LJ's will include some of those delectable batter crispies along with your order. And Baby... those are important. - The combo places don't include those little flavor/texture enhancers. What a crime. - Finally, this location has Annette from Tennessee. She has a pleasantness about her that can give you a lift regardless of how your day is going. She's pure wonderful. I hope your LJ's experience includes a little bit of Annette. read more

New management is awesome. Fish has been great and fries have been good. Got some not fresh fries one night as they were super slow and it was later. Mentioned it before I left the window and the manager fried me up some new ones and upsized them for me. The new manager is super friendly and everyone I've talked to at the drive thru has been lately as well. read more

If a fast food restaurant can screw up An order, this place did it. Said no coleslaw, can I have extra hush puppies instead and I got coleslaw and No fries. I also asked for lemon for my clams, nada. I ordered one of each dessert. Charged for two and received one. So very disappointed that they can't even fill an order correctly. If I could give no stars, I would. They're too far away to go back for them to make it right. read more

We pulled up at 7:40 on a Sunday, took a 20 minute drive, just to see that they closed early. Website says they close at 9 pm. They had a cone in the drive thru and we saw a male worker turn off the lights as we pulled up. I'd recommended calling before visiting just to make sure they're open before arriving, since their workers are closing early. read more

The location was clean and easy to access, and the service was quick and efficient and apparently the food was good. Unfortunately there's pretty much nothing for vegetarians (I knew that going in) so I got to sit and watch my friend eat and then I went across the street to the DQ. read more

A friend and I went thru the drive thru at this Long John Silvers on 10/20/20 and it was busy. The staff was very friendly and efficient. My food was delicious! Hot and perfectly cooked. I will be back soon!! Thank you read more

Oct 20 - this is a stand alone, good old fashioned LJS. Dining room is closed, the Drive-Thru was packed and the order taker super helpful and friendly. Used a promotional coupon to get the 3 piece chicken with 2 sides, I chose slaw and MAC and CHEESE! That was a bonus! The pieces of chicken were big, juicy and crispy, the slaw creamy and fresh, the Mac and cheese delightful! Plus, there was also a big helping of the crispy crunchiest-my favorite! Even though there was quite a wait in the Drive-Thru, the service at the window was great, the food was hot and tasted delicious! Kudos to the team that worked last night, you did great and I can't wait to come back! read more

Fish was super greasy, and the batter was so salty. The french fries were limp and greasy, too. Should have known better to stop here.

What can I say, tasty fast food and a meals for 2 left 3 of us with leftovers. Blows Popeyes in the dust! I've always loved Silvers but after moving 8 years ago, there are none close. The fish, shrimp and chicken were perfectly battered and cooked. The fish did have a small piece of fat on the last bite I couldn't chew through, but nothing like you'd find on a whole breast like at KFC. The help... well they were tremendously friendly! Not the "order and get out of my face" you usually see with fast food. Infact they came to our table twice and asked if we were alright and needed anything. Much like a real restaurant. I wish it were closer to my house! read more

They don't get the order right. Walk in is closed. They took forever to come back to the window otherwise the food is good.

Had a craving for LJS for my birthday since we were visiting my mother who lives nearby we picked up a big box for 40$ and went to her house to have a birthday lunch, I was immediately shocked at how greasy the fish is now, it wasn't even crispy. What has happened to the flavor of the batter? It used to have a nice beer batter taste now is just tastes of grease and the fish seems different now too, not flaky but rubbery with random too firm pieces like it was under cooked, we were all grossed out by the food and I will never crave LJS again as it made us all feel sick later in the day. read more

First, this location didn't honor the all you can eat fish on Sunday. Then, finally, they do. Only.. they charge $8.99 instead of the $7.99 that is advertised. No signs up that say that, I even called to make sure they had the all you can eat deal and they never told me they charge more for it than the email I keep getting from them saying it's $7.99. I only ordered the bare minimum. Nothing odd or special. Restaurants that do this crap need to be boycotted. I haven't been here for months after I drove all the way there after getting one of these emails only to find they didn't honor it it all. Maybe a few more months away again with my friends not coming back either will begin to send a message. read more

Food is too salty for my liking but my parents Love, Love love....this place! I think this is the only location I notice thar still open in Mesa. It is surrounded near an older community, so business must great exactly where it's at for being open that long and that location. read more

The service at Long John Silver's at this location is really shi!!y. I went there a couple times after work and it's always at least 10-12 minute wait before I get my food. I decided to go there during my lunch break today. What a mistake that was. I got my drink but I didn't get my food even though I waited over 15 minutes. I only had 5-10 minutes to clock in and get back to my job. I ended up leaving instead of waiting a ridiculous amount of time to get my food. I rather waste 5-10 dollars then lose my job. I think I will avoid Long Jhon Silver's at this location for now on. read more

The service is always friendly and on top of it . Food always fresh and warm . They even check on you during your meal . A+

Went there today and couldn't have been happier with the service. Female employee suggested a better deal for what I wanted and was very accommodating with my order. Staff was very friendly and food was perfect. Much better than the crappy San Tan mall location. Highly recommended. read more

My wife and I had a craving for fish and chips, we had never been to Long John Silvers but had seen the commercials and decided to give it a try. What we were served was disgusting soggy filets of fish. I am not a picky eater and I know its a fast food restaurant but this wasn't something we could eat. We deposited our lunches in the garbage and left. I suppose it could have been just a bad day but I cannot imagine giving any Long John Silvers another chance. read more

Let me start out like this I live in San Tan Valley, I went to the long john silvers in queen creek to see if they offer the all you can eat fish and that location does not. So I decided to call this location to see if they did, they do not but they had a different offer which was an 18 piece meal for 16.99 I was like that is a great deal. So I called again to make sure and Arianna answer the phone and I was like I you sore you said 18 piece and she said yes an 18 piece. I drove 40 minutes to get here and no it was an 8 piece. Do you think I would I'd driving 40 minutes to get an 8 piece no. Absolutely not happy at all. read more

This location is awesome, they go around asking if everything is ok & if theres something someone says about food they fix it right away, the workers are always nice & quick service, food is always good read more

Very friendly employees! The sweet tea was great! The food was good for fast food fish, although I have chicken lol I love the hushpuppies with malt vinegar! The onion rings looked delicious and apparently they have a happy hour where shakes are only $2 which is pretty cool! read more

A young man working the drive thru gave me instructions as to where and when to order certain items. He gave us part of our order and then the lady co worker hollered to him that thenorder wasnt ready. By the way, when did please and thank you go out of style? I just got a " here you go" from the from the guy. It's not worth going there anymore and ruining my evenings feeling disappointed and angry. read more

I haven't been to Long John Silver's in ages. This one was very good. It is clean, the staff were very friendly and the food is very good. The fish planks are very thick and juicy and the hush puppies are really soft and good. I definitely will be back. read more

I always like LJS' food and last night we wanted fish and chicken. So we went to this location and got two family packs of food -- one fish and one chicken. Service was friendly, fast, and efficient. Food was great too; and I could tell the frying oil was fresh too! They changed the recipe for the hush puppies and I think they are way better than before, but their cole slaw is still subpar IMO. The cole slaw dressing is weak and rather tasteless and the veggies are chopped such they look like lawnmower clippings. But other than this, we loved the food and will be back. read more