I came to CareNow after suffering with major breathing issues related to asthma that was…read moreexacerbated by the unusually really pollen season due to the warm winter we've had. This was one of the best urgent care experience I've had in a while. The front desk people were polite and I doubt I waited more than 5 minutes before being brought back to see someone. The nurse taking vitals was friendly and the nurse practitioner who I eventually was also friendly and gave a thorough assessment too. She made sure I understood the treatment she prescribed too. Now, only a couple of hours later, I'm breathing better than I've been in over the past two weeks! I'm definitely coming back here for any future urgent care needs!

Although this CareNow location accepts walk-ins, I highly recommend making your appointment online…read moreto significantly reduce your wait time. I scheduled online, uploaded my documents, and was able to track my place in line through ClockwiseMD. I received a text estimating my appointment time was 10:28AM, but the ClockwiseMD webpage kept updating and showed my appointment time would be at 10:52AM. I would suggest using the original text wait time because I received a text at 10:20AM that I was ready to be checked in. I arrived at 10:32AM and was seen at 11:20AM. I appreciated being able to see live updates through Clockwise MD instead of sitting there wondering when I'd be called back. It was really busy so I can see why my wait time was pushed back. Shalee was my medical assistant! She was very kind and professional. She took my vitals and explained everything to me clearly. I waited only a short time for Dr. Selena to come in and explain my results. She was friendly, thorough, and made me feel comfortable to ask any questions. The front desk staff (Armani, Chris, and a trainee) handled everything efficiently during what looked like a busy shift. While they weren't overly warm, they were polite and professional. Overall, I had a good experience at this CarNow and would return here again if needed! Note: This location is covered under my insurance, but I did still have to pay a $50 copay, which is standard with an urgent care center.

Arrived at 7:30 pm on a Friday night with no one ahead of me in line made it go quickly. All staff…read morewere friendly and caring.

I went to UMC Quick Care with stomach pains; my teen daughter came with me. The front desk person…read morewas very kind and helpful. The nurse who took my vitals was also very kind. I was able to see Dr. Tran; she has a wonderful healing personality. She was able to tell what was wrong immediately after my x-rays and told me exactly what I needed to do to feel better. Not only that, she took the time out of her day to talk to my daughter (an aspiring doctor) about her anxieties. She told my daughter about her love of caring for others, and ensured that if my daughter was going into medicine with a good helping heart she would have no problem succeeding. Dr. Tran is truly a wonderful doctor and a wonderful woman. I highly recommend seeing her for any concerns you may have.

I thought I had a kidney stone. I was very sick. I arrived yesterday at 7:30 and I was seen within…read more10 mins. The doctor and the staff were very kind and helpful. The doctor did bloods and said that I was far sicker than I realized. She sent me next door to the ER. She called ahead and made sure they had all of my paperwork. The nurses were also exceptional. Thank goodness she did. I went downhill fast. I had a burst cyst on my kidney. I was admitted to the ER and I didn't get home until around 4p. The facility is very clean and easy to access. Parking is great too. Will only go here in the future.

I have been a patient of Southwest Medical for many years and I have always had a great experience…read morein all of their facilities. This one is a bit far from my home but they found me an appointment in radiology so here I am . That is what I love about Southwest Medical, you find the care you need even if it means driving a bit further.I love that about them! Convenience with locations all over Las Vegas area and most of their buildings have everything you need in one place. Parking is always plentiful and I've never had an issue with not finding a parking spot that is conveniently by the entrance. I really appreciate being part of Southwest because they have all the doctors and specialists under one roof! This building comes up as Sienna Healthcare on the app but it is a Southwest Medical And Associates building. The office was clean and there is a security information personal in the entrance to answer your questions. The staff here is amazing and they make you feel like they care about your health. They are friendly and professional.

I called to check insurance and make an appointment and they sent a link for electronic forms which…read morereally helped cut down the wait time. We were seen pretty quickly and were able to get X-rays on site as well. Parking was easy right in front. The lobby was great with state and national park posters and everything felt new, clean, and nicely organized. The front desk and staff were very caring. My daughter saw Nurse Larson for an after car accident checkup. He was very friendly, knowledgeable, and explained everything clearly which made the visit feel much less stressful.

Our experience with Elite Rapid Care has been excellent. Prior to our appointment, I needed to make…read moreseveral calls to confirm insurance, and everyone I spoke with was patient, helpful, and reassuring. After the appointment, we received a prompt stat referral to the appropriate provider, along with a follow-up call from Tawnya. When I spoke with her, she went above and beyond to ensure we had everything we needed. She answered all of my questions and encouraged me to reach out if anything else came up. This level of quality customer service feels rare these days, especially when so many people appear burnt out and less engaged in their work. I truly can't say enough good things about this office.

I love love love this medical center! Everyone here is so sweet and treats you like family. And…read moremakes you feel important. Your health is so important. I recommend coming. My provider is Cristina kulback. I will never change with her. And with health express. Thank you all for all you do for me and others!! Much appreciated... Stephanie pare

Health is Happiness hangs from the lobby wall of the waiting room. It reminds us of the importance…read moreof our health. If we don't take care of ourselves, it's not going to get done. We truly cannot care for anyone else until we attend to our basic needs, like our health. Recently, I had some experiences that made me rethink and realize the fragility of one's health. I found this little clinic from word of mouth, Gabriel mentioned it to me. They have great hours, take my insurance, and have the best team. A caring team! My principal complaint when I made the initial appointment was for pain management relief from low iron levels. My hemoglobin levels were way below average, actual at 6. Yes 6! This is the reason for the pain in all four of my limbs. The low iron was causing irregular sleep patterns or no sleep, breathing issues, and a few other symptoms. But one needs "sleep," to survive. The doctor did blood tests, and offered the use of steroids to deal with the pain from low iron issues, so at least I could sleep. I was offered the chance to have a steroid shot and another pain medicine via my vein. These shots were reasonable at $50 each with payment taken at the time of service. It's been a little over a month that I've been able to make this office work for me. The staff is again very kind. While I've had to back off the shots while awaiting my first iron infusion the little bit of relief for the physical pain that comes with "low iron," was at least partially relieved due to the staff here and their recommendations for my health. We have but fleeting moments in life, during this phase and small moments of my life it was truly life changing. Just having someone that cared while awaiting the medical treatments was a god send to me . Pain is a mind numbing experience and really shakes an individual to their core . The staff and all their ability to care truly shows in their service to helping others that are in pain and need no matter what their condition or circumstances. If you live in this area and need immediate assistance for medical treatment and are awaiting something give a call . Let's connect and keep our health so that we can keep spreading love and kindness to others.

The American urgent care always gets me in and I can get blood at the facility and x rays. The…read moredoctor is amazing. He moved locations so I then moved locations. I highly recommend this facility. It's very clean.

My sister is a stroke recovery patient who saw her PCP, Dr. Pervaiz, at American Urgent Care (AUC)…read moreon May 18 following her discharge from inpatient rehabilitation. During that visit, she needed: 1. An outpatient rehabilitation referral 2. A neurologist referral 3. A CT scan referral 4. Prescription refills 5. Completion of a disability form Although Dr. Pervaiz spent only a few minutes with my sister before leaving for another facility, we came prepared with a clear list of required items. During the visit, I reviewed these items with both the physician and office staff and confirmed the information needed to complete each request. Despite these discussions, none of the requested items were completed correctly or in a timely manner, resulting in significant delays in my sister's care. 1. Outpatient Rehabilitation Referral I provided an NCEP outpatient rehabilitation brochure containing NCEP's fax number and location information. Approximately one week after the visit, we received a referral to a children's therapy provider despite my sister being over 45 years old. This error required multiple follow-up communications and delayed the start of her rehabilitation services. 2. Neurologist Referral After multiple follow-ups with the clinic, we received a referral more than a week later. However, the phone number listed on the referral did not correspond to the provider address and NPI listed on the referral. As of June 3, AUC still had not provided a valid neurologist referral. 3. CT Scan Referral My sister had to return to the clinic the following week to request the CT scan referral again because it had not been processed. The referral was not faxed to the imaging provider as requested. After obtaining an emailed copy and forwarding it myself, I learned that the referred imaging provider did not accept my sister's insurance. This required additional follow-up with AUC and several more days of delay before a corrected referral could be obtained. 4. Prescription Refills At the May 18 visit, we provided a concise medication list from my sister's hospital discharge paperwork, including anti-seizure medication, blood pressure medication, and cardiac medication. I repeatedly emphasized that her medications would run out by the end of the month and that no refills remained. Office staff confirmed the pharmacy information during the visit. By May 28, no prescriptions had been sent to the pharmacy. We were forced to make multiple calls to the clinic before the prescriptions were processed. We later learned that one of these follow-up calls had been documented as a telehealth visit. Given the importance of these medications to a recent stroke patient, the delays and handling of this matter were highly concerning. 5. Disability Form We provided a one-page disability form to be completed by the physician during the May 18 visit. Despite multiple follow-up requests, the completed form was not returned until the first week of June. These issues are documented through communications with the clinic. The repeated errors, delays, and lack of follow-through significantly impacted my sister's post-stroke care during a critical recovery period. Based on these documented events, I am filing this complaint with the Better Business Bureau for review.

I was there yesterday! Made my appointment on the app and went in so fast…read more Everyone was nice doctors were fast. No complaints. Thank you everyone for making easy for myself. Definitely going back.

The receptionist a male was rude from step 1. Also I waited 25 mins and there was no one in front…read moreof me . I set the appointment on the website so it should've been easy it wasn't. Saw the "doctor" for less than 20 mins and he advised me to visit an ER and I spent $235 for that crap . Went to the ER becyhe said "Tou need to right now went to the ET spent another $500 and all I had was a minor thing the ER doctor asked me "why did you come was the pain they bad " I replied no the care now doctor told me to go asap . So almost $800 gone and all I need was to stay hydrated I'll never go there again

We've been coming here for 7 years and everyone is always so kind and helpful. The wait usually…read moreisn't too long, it's clean and takes the stress of the ER out of the equation. Netty at the front desk is a doll!

Another great visit. We have been here for 10 years since my daughter left the NICU. She has autism…read moreand they have helped so much. The best place in town for quality care and the office staff is amazing and helpful.

I checked insurance before checking in. After filling out brief information and providing my…read moreinsurance card, I signed consent forms electronically. We were seen in about 30 minutes. Parking was easy right in front. The lobby is small. I saw a physician's assistant to Dr. Lopez for an after car accident injury. The PA was friendly and knowledgeable. I was able to get blood work, X-rays, and pain medication on site, along with a prescription. The X-ray was mobile so I did not have to get out of the bed, which was really helpful. We were there for about 5 hours total. I have not received any billing yet, but they send you home with copies of all of your data.

Approximately a month ago, my son got bit by a dog and he visited this ER at around 9 pm. Vital…read moresigns were taken. Then he and I were told to go to a big room. We waited about 30 minutes in the room, where no patient privacy is being provided. You can hear everything the doctor is telling the other patients in the room. Dr. Lopez assessed my son for 5 minutes. Told him he didn't have a need for rabies shots. He discharged him. Discharge Nurse gave discharge instructions and a prescription for an antibiotic. A month later, we received a bill. ER total charges were $2075, and the copay is $400. Please be aware that they are overcharging patients for medical care at this facility.

Very good experience. Staff was very helpful and friendly. Paperwork was a breeze (all done on my…read morephone), took me back quickly, and patched me up as best they could. Received a referral and out the door. One of my best urgent care experiences ever.

I visited this office on 10-28-2023. The office is spotless, great staff, fast service. Front…read moreoffice, Assistance for the nurse was excellent. Nurse performed a great overview and prescribed the correct medicine and was filled by my pharmacy within two hours. Excellent results. I would recommend this office if Urgent care is required. Thanks everyone for your great help.