I ordered the steak tips. They were so full of gristle, I had to spit out the meat because I couldn't chew it. I ate about a third of them. When the server asked how everything was, I told her and showed her my plate which had most of it still there. She said sorry and gave me the bill no discount, no nothing. It seems like restaurants are using cheaper food products but still charging high prices. So, lousy meal and lousy customer service. read more

They ran out of steaks, went for a quick dinner and ended up there for over 2 hours, kitchen and staff issues, person next to me sent his food back twice, I was told about an hour into our sitting there that they were out of the ribeye I ordered then brought my gf food out. They offered me some sides if I wanted though.. read more

Not only have I never had a bad meal here. I've never even had a portion of the meal that was not delicious. From the appetizers to the sides to the main courses, everything is pretty darn good anybody gives this place a bad review at least for the food should try driving out where I live and you have only two restaurants in 15 marijuana joints to choose from. read more

We go to Bangor Longhorn weekly. Foods amazing and the service is great. Came to Augusta and got thru the front door and they're rude. Manager rude. The whole experience just tryin to get a table was enough for me to take my family and go to a different restaurant. If you can get past the host and manager then you're lucky. Rude rude rude. read more

Saturday night and out of ribs. Also, no IPA's as there was apparently something wrong with their keg cooling system. Decided to go with apps and a burger to split between us. Wings a Parmesan encrusted fries were so salty that we only ate about 1/3 of them. Ordered blue cheese to go with wings and got ranch. Asked the waitress to bring ranch and that took 10 minutes. Burger came out same time as apps and sat until we left. On a good note, we had the burger a couple nights later and it was very tasty. read more

I had the 6 oz sirloin, requested well done. 80% was well done. At least 15% of the steak was not chewable, some fatty portions. The remainder was ok. There was no steak sauce on the table, but when requested it was brought. The bread offered was excellant, the butter frozen and with only the steak knife to use it was a chore. Wait staff was very good. read more

If I could give less then 1 star I would. Food was horrible, they tried twice and failed twice. Server grew an attitude and refused to serve anyone else, manager tried a lame attempt with desert. They totally screwed up the bill 3 times. several walk outs. Been eating there for years. Never again read more

Food was good Waitress was great Store manager substandard I complained on how cold it is all the time. The manager said it's up to corporate to put heat higher. He then said if I try to put heat up it won't warm up until tomorrow. That is a joke I'm going to call corporate Monday I want to hear if this is true he cannot control the heat. In the summer you freeze in the fall you freeze. More the 3/4 of the patrons had coats on . read more

The flea that I ordered was just OK but the salad was good. The service was good, but the steaks are just OK.

Usually enjoy going here, but I don't recommend coming with a party larger than four. We were told initially they could accommodate our party of eight, but after 40 minutes of waiting, they told us they could seat us at two separate table away from each other... Not what we talked about when I arrived. After another thirty minutes with no ETA on when we would be seated, we asked how much longer it would be, only to be treated rudely and dismissive. awful experience for my pregnant fiance's birthday. read more

Awful experience. My party, a table of seven, got seated by the hostess at 6:40 pm. The restaurant wasn't too busy and they were heavily staffed, but we sat there until 7:10 with no service, no server even came up to us to check if we got our food yet. We sat there with our menus out trying to make eye contact with the server, but got ignored every time. A table got sat 20 minutes after us and a server immediately went over to the table to serve them. I didn't get the sever's name, but she was a short, young ginger haired girl with a braid. She watched us walk out after thirty minutes and gave us a dirty look despite us not even saying anything to her. read more

This place is a hidden gem. Four of us came up for dinner on the patio. The view is stunning, and the craft cocktails perfection. We had the BBQ Ribs as an appetizer and they were cooked to perfection. The fish and chips were crispy and tender. Honestly, the food here is quality and prepared beautifully. I highly recommend this place! read more

It was good, a little bit slow. And no steak tips. But overall good. Just needed enough characters. I use this to remember where I've been.

While I was traveling out of town, I wanted a steak, I looked on my Yelp app, and I found a longhorn, and I was not disappointed. The service was amazing and the food was awesome. read more

LongHorn Steakhouse - The Longhorn... whooooo - Steakhouses Near Me - Augusta, Maine

I'm in the area today for work and flying home tonight. I have my associate/ son with me. Ha ha, and if I don't feed him on time he'll cry to his mother. I know my policy for eating when away keeps changing but no matter what I suggest, this boy kept bringing up Texas Longhorn. I look it up on Yelp and see 3 Stars. Is this a mistake? We are seated promptly. That's good for a star. We place out order. I order the Sirloin Steak Tips, which comes with a side. I'll have the rice pilaf. After a long wait a food runner brings out our food. My rice pilaf has become French fries. I explain this to the food runner, who seems annoyed but goes for the rice pilaf. Now we're done and need to get going. We wait, and wait, and wait. About 15 minutes before our waitress shows up with the bill. Now I'm annoyed, and I understand why this restaurant has a grand total of 3 Stars. My scoring: 1 Star for prompt seating, 1.5 Stars for the Sirloin Steak Tips. That's 2.5. Glad to leave so I'll round to 3. read more

LongHorn Steakhouse - Wrong Side Order. Should have been rice pilaf - Steakhouses Near Me - Augusta, Maine

Wasn't bad, and wait stuff was helpful, but everything was quite a bit salty for my taste.

This evening we tried to do call ahead seating for our party of 10. When we all arrived for our scheduled time, the hostess said "just a few minutes" then returned to inform us that we had been bumped for a party of 19...that was originally a party of 9. They explained that they wouldn't seat us until the party of 19 were done. The manager was very rude, So we left. Red Robin got our money. read more

Went to Augusta Me Longhorns last night. Server Jocelyn was amazing! Steaktips cooked the way we ordered were delicious. I just couldn't get past the odor of my glass of diet soda. I mentioned it to Jocelyn who said they were new glasses that had all gone thru the dishwasher. I had her sniff my.glass as well. It smelled chemical to me. Sure enough I just made it home. I may ask for my drink to be served in a plastic cup when I dare go back. read more

Submitted curbside to go order. Waited and waited - order never came out - had to go in - then the order looks like it's been sitting there cold which it has, they tell me "we don't have curbside service today" well you shouldn't offer it then. Got home, food cold of course. They added a tip to my bill that I never authorized. So disappointed - a salad and chicken and rice for $50!!! Never again! read more

Where do I begin.. I let the manager know it was my son in laws birthday and wanted a desert brought to the table.. yep.. never happened..my husbands salmon.. a dried out fish brick..I ordered the sirloin with salad medium rare.. hellooooo shoe leather meat.. my daughters steak.. a big ol hair on it.. mashed potatoes were ice cold and were wall paper paste.. 125. For total poo on a plate.. never again.. read more

LongHorn Steakhouse - Hair :/ - Steakhouses Near Me - Augusta, Maine

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The manager was incredible. He was thoughtful and professional. The food came out quickly and hot. The atmosphere was nostalgic as per usual! Thank you Longhorn for staying open and doing what you have to to keep your employees and customers happy! read more

Went there 2 nights ago extremely bad experience my first and only visit it will be. Although my meal was comped by the manager it just can t remove thoughts of it from my head .I was impressed when I walked in and saw a platter of ribs and another platter with a huge serving of French fries on a gentleman s plate but that turned out to be a huge mistake .I ordered the steak because that s what most people go to a steakhouse for. I ordered a n y strip cooked medium a baked potato and a salad seems simple enough right especially since it calls itself a steakhouse . Well the steak was well done and the baked potato was hard inside and not cooked all the way. So they tried again next steak arrives appears perfect one half of it was but getting to the other side it was completely rare and again the potato was not cooked and hard then I asked about the salad and then the poor apologized telling me there would be no salad because kitchen staff threw out the lettuce for the evening although I ordered it earlier. So as you can see not exactly an experience you forget at a restaurant. I should have just gone to Hannaford and picked up my own steak and potato and done it myself .Actually sometimes 0 stars is the only appropriate thing to do read more

Unable to be seated, first because the hostess was on a lengthy phone conversation without acknowledging me. Then I was told it would be at least ten minutes to be seated in a mostly empty restaurant- seems waitstaff can only manage four tops per person. Seems the restaurant does not want my business..... read more

I had a bad experience at another Longhorn years ago and refused to return. We decided to try this one last weekend. We were seated right away and our server was over very quickly. The food was amazing. I had steak tips and the portion was large. It served me two meals. We came back this weekend and I had the grilled chicken strawberry salad. The salad was good. My only complaint was too much dressing which is comical because anywhere else there wouldn't have been enough dressing. The waitress, Melissa, was absolutely amazing! She made the children feel like they mattered. She even brought a small bowl of fruit for the 1 year old! She was happy to see everyone in her station. She talked to everyone like people instead of like we were a job. I highly recommend and ask for Melissa! read more

Apps and beer at the bar tonight, watching the game. Not bad, all in all. Service was friendly, talking football with the bartender. Have been to Longhorn's a few times for dinner, one time had a great steak, one time just ok. read more

LongHorn Steakhouse - Spinach dip and stuffed mushrooms - Steakhouses Near Me - Augusta, Maine

The service was great and attentive. The food ( we had two steaks, tips and chicken tenders) were all cooked as ordered and all was good. The Onion apps were great as was the bread. Drinks were fine. The whole meal was great and we had fun. I have read other reviews here but the bad ones don't relate my experience there. Grand total? 95 dollars. read more

Got a online order and didn't click plastic wear so went in side and asked for 2 packets and only allowed one. Was very rude waited in line to talk to someone and got push to the side while they helped other people. Will never go again to the Augusta longhorns worst place I have ever been and been treated. read more

Longhorn is pretty much hit or miss for us. We come here fairly regularly. Sometimes it's great, sometimes it's so so and sometimes it's just terrible. The service is usually great and we like the bar setting. Nothing has ever been so horrible we wouldn't go back when we're in the middle for steak. I love the French onion soup. read more

Seated quickly in spite of the busy hour, Service was attentive and prompt. Disappointed in the Chopped beef, a steakhouse should serve better quality even if it's only chopped. The meat and 'gravy' had absolutely no flavor, very boring and had to request a1 sauce for taste.Loaded Large baked potato was good. read more

The setting is nice and the lighting is ok but the portions are extremely small. The 8oz steak is the size of a baby's fist and my meat wasn't cooked properly. The waitresses are all over the place and this place is hella expensive for such tiny portions. The bathrooms smelled and don't seem to be kept in order and the wait was ridiculous for the food we got which was small and overpriced. Would not recommend. Would recommend spending the same price at a much nicer and worth it place such as longhorn steakhouse. read more

As always the food was amazing. Our waiter, Richard, was very pleasant and even though they were busy made sure we had everything we needed.

You don't blame the customer for your mistakes. Every restaurant I have ever worked at has separate fryers for shellfish. We ordered fried pickles and got shrimp in our pickles. With my husband allergic to shellfish. When we brought it to the attention of our server, the manager came back and blamed us for their mess up. Absolute insanity. I've been working in restaurants for almost 15 years. And my mother for almost 35. I'm appalled. If our server wasn't such a sweetheart we would've left. So thank her for being awesome. read more

WORST SERVICE EVER. I had an awful watery strawberry daiquiri. It was a big mess. We waited 10 minutes before our waitress even greeted us and took our drink order. Our waitress was very impersonal, and didn't have much to say. We waited 40 minutes for our food without our waitress checking up on us. 40 minutes without a glass of water or a simple "how are things going?" All the hostesses were gabbing in the front. I got the French onion soup because that is my specialty... IT WAS AWFUL! The bread/ croutons were like gelatin. I felt as if I was eating snot with onions in a chicken broth... CHICKEN there is no way that was sirloin broth. It tasted like those broth cubes you would place in hot water. Very watery and tasteless. The cheese on top was hardly melted and impossible to eat without choking or having to pull out of your mouth. I actually had to remove the cheese because it was solidifying. This place always has horrible service. I am unsure why I even came back. If you have a couple hours to waste, and you want really slow service, this is the place. I won't be back. read more

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Carded for ordering a glass of wine with lunch. I insisted that I was over 21 but server, Katie, wouldn't budge. Whatever happened to the customer being right? Anyways, meal and service were great. Ordered the soup and salad lunch special. Salad was fresh with dressing on the side, as ordered. French onion soup was very good, extra cheesy. I'd give the food and service here at least 4 stars, which is in line with the other locations I've been to. read more

Called 2 times before coming asking if they were able to seat a party of ten and both times they said it was no problem, the second time I called was 20 minutes before my party showed up. They proceeded too tell us they they didn't have the staff to seat a party of ten, which is fine but right after they told us and we were waiting for the rest of our party to arrive they sat a party of 6 and then a party of three within minutes of telling us no. Poor customer service and rude workers. Missed out on a good tip. read more

The food was extremely salty and not really edible. The only good thing was their shrimp. The waiter was nice.

Used to this chain steak house. I eat there often but my first time in Augusta. I was alone as usual so I sat at the bar for diner. Did not get a good feeling when i sat to this sticky filthy bar top. Could use cleaning once in a while. Very slow Night not many patrons but the waitress seemed chaotic lime she was in a big rush. I asked for a Guiness which I had to point out yo her in the fridge cause she had no idea :-/. Salad got here.... No silverware... WTF. Did not see this for another 10 minutes.... Then she says " oh !!! I keep doing that " duhhhhh. Steak gets here 30 seconds later. Cold bizarre looking overcooked. At this point i had emough to review. The waitress is signing and acting really weird ... Kinda embarrassing read more

I like Longhorn Steakhouse, especially the one in Bangor where the manager walks around and asks how everything is... My husband and I went there last Tuesday and I ordered a bacon cheeseburger and specifically asked for it well done with no pink. When I got my burger and cut it in half it was VERY pink. I told the waitress and they apologized and took it back. Meanwhile my husband finished his steak dinner and when my new burger finally arrived by someone in the kitchen there was no bacon on the burger. I ate it while my husband sat waiting since he was all finished eating. I think the waitress should have offered him a free dessert or something for this error. Never saw the manager and left with a bad experience. A restaurant should compensate somehow for an error they made to make the customer feel better and want to return. read more

Food is okay here, service is a little slow. But it's what you expect from a low scale chain restaurant. Being a steak house, you'd expect them to be able to cook a steak, however, they are consistently off temperature by one level. Order 1 lower than you want. I assume they aren't accounting for resting the steak under the heat lamps prior to service. The sweet chilli calamari are pretty much our favorite appetizer. Also, there is no WiFi. read more

Went here for my birthday my friend treated, for a corporate restaurant this place is great, service was great server stop by often. Our meals were cooked the way we wanted. read more