I had such a horrible experience working with this company. Primarily with Veronica. Her professionalism and conduct was unbecoming from start to finish. I strongly recommend staying away from this place. She is unhelpful, rude and lacks business acumen. Do yourself a favor, find another place to send your money. read more

Veronica and Pam at Marcias Carpet were easy to deal with, had an excellent price, and their installers were right on time and did an excellent job. read more

Veronica & Pam are both so helpful. The showroom is amazing with great choices! They offer great in stock pricing so I can get my rental homes turned around and ready to rent quickly! Highly recommend because of the great customer service and quality Shaw Carpeting at a great price!! Very happy customer read more

I hired Macias Carpet & Flooring to do an LVP install in my upstairs living areas and carpet in the bedrooms and lower floor. They have a great selection of hard flooring and carpeting in their showroom and worked with me to get the most accurate measurements and pricing possible. The overall project cost was very amenable and scheduling very flexible to work with my work/personal schedules. When it came to the installation, there were two crews that came up on different days according to the schedule we set up: the LVP crew and the carpeting crew. The LVP crew led by Sean was excellent in installing the LVP. We live in an older house so they had to make various tweaks and modifications as an experienced group of installers would. Sean made several follow up trips after the main install was done to get a few small issues resolved (again because we have an old house) to make sure everything was done to complete satisfaction. He was always friendly, knowledgable, and communicative about what needed to be done. Big thumbs up to Sean for customer service! The carpet crew was quick, efficient, and done inside of a day despite the large areas they had to work on. They did an excellent job of the install and made sure to have me to an inspection before signing off on the work. Both crews were also great at allowing me to address squeaking and creaking on my floors and stairs while they did their work. In doing so I was able to get rid of most of those annoying sounds walking around my home. Kudos to them! read more

We have hired Macias for rental house work as well as for our primary residence. Veronica is always highly informative about all aspects of carpets, from quality levels to installation, and willing to spend many hours patiently assisting with carpet selection and showroom samples over an extended period of time. The crews are always congenial, considerate and flexible to work with. In our most recent job involving a large area (approximately 1800 sq ft), Jaime Macias personally directed the large operation. All baseboard was preserved and the work was excellent. As importantly, when there was a misunderstanding regarding the cost of a particular labor, Jaime was accommodating and willing to resolve that to our satisfaction. When we discovered a few minor flaws after installation (not surprising for a job of this magnitude) Jaime and the crew promptly returned and worked diligently to correct these flaws to our satisfaction. And when an unexpected mishap occurred - a crazy accident that damaged our new carpet which we caused - they replaced the damaged area without charging us for the additional work, which was was absolutely wonderful of them. Finally, it has always been my experience that Macias Carpet prices for product and installation are significantly more economical than other bids for essentially the same work by other carpet firms, and accompanied by a high level of skill and excellent customer service. I heartily recommend Macias Carpet! read more

We've used Macias Carpet a half dozen times for both our home and our rental property. We've been very happy with the selection and quality of the carpet as well as the quality of the install. They are very responsive and on the couple of occasions where they made a mistake (forgot to carpet a section in the living room), they came back the next day to fix it. I can't imagine using anyone else for a carpet install at this point. read more

NOT RECOMMENDED!! They broke my window screen when they installed my carpet. After they left I found out my window screen is on my roof! Called them and they don't admit that they did it and don't want to come here to repair it. I need to spend money to buy a new window screen read more

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Always great choices for my carpet needs. Easy to work with and super reliable. I would recommend to anyone and be confident they would be happy read more

Macias Carpet & Flooring - New carpet! - Carpeting Near Me - Kirkland, Washington

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Overall, great experience. I walked into the store and within 20-min they helped me pick everything out, I paid my deposit and scheduled the installation. I requested 2 days, they move my furniture, and replace covebase; they accommodated. 2- sets of stairs, landing, hallway, 2- bdrms, 4- closets, and 2- full baths for LESS than 4k! read more

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My carpet installation with Macias Carpet was efficient, diligent, and very reasonably priced. I needed to replace the carpet in the upper level of my condo. I contacted 4-5 other companies and Macias gave me the best quote. I had also heard great things about Macias, as my real estate agent had highly recommended them. I went in to their office in Kirkland to see their carpet options. Jamie was super helpful, friendly, and knowledgeable. I considered purchasing laminate flooring from them + getting peel and stick vinyl installed by them, but ultimately decided to go with just carpet for now. I picked out a white Lifeguard carpet, and within minutes I got a detailed quote. I ended up scheduling my carpet replacement appointment for later that week on a Saturday. Talk about super fast turnaround time! The carpet installers showed up on time and finished the job within 2.5 hours. I was told it would take from 9 AM to 5 PM, but they were out by 11:30! Granted, they replaced the carpet and kept the existing carpet tack strips, but still, very fast and efficient service. For a small fee, I was able to have the carpet installers dump additional carpet from the lower level that I had demo'd myself. I appreciated their flexibility with this. If you're considering going with Macias, I'd recommend checking their Facebook page, as they frequently post their in stock carpet options with pricing. For reference, I paid $3 per sq ft for carpet, pad, and installation, plus an additional $0.22 per sq ft for demo/dump, plus $10 per stair. Your quote may vary depending on the carpet you choose, but either way, these prices are reasonable compared to other local options! I was quoted for 100 sq ft more than what was actually used, and Veronica was quick to follow up and update my invoice. The payment process was easy and smooth (you pay half of the quote as a deposit, then pay the rest afterwards based on how much carpet was actually used). Highly recommend Macias Carpet! read more

Macias Carpet & Flooring - Brand new carpet! - Carpeting Near Me - Kirkland, Washington

We hired Macias Carpet Installation to stretch our existing carpets that had some buckling. I called to get an estimate which they gave over the phone after asking about square footage and number of rooms. I asked about moving furniture and was told I probably wouldn't need to move everything out of the rooms, that their team could work around some stuff and could help move if needed (and that would cost extra). I was quoted $500 for the work and they would be able to come out the next business week. They said their crew would let me know onsite if the estimate would change based on seeing the space in person. My husband and I worked to clear the rooms of all items and furniture. Three of the eight rooms were entirely empty. The remaining five had 2 items of furniture each, of which were relatively light enough to move easily (bed frames) or we had installed gliders on the bottom of the items so they could be pushed. The crew showed up on time. They looked at the rooms when they arrived (perhaps a total of 3-5 minutes to do the walkthrough). I then received a call from the office that the work would now be $1200 (140% increase over their estimate of $500). At that time I explained that we had not changed the scope of work, had followed directions with regards to moving furniture (and that we were on hand to move furniture as they went). But was told that was the price and I could take it or leave it, and they felt justified in changing the price since they said they would re-estimate when they got here. She did agree to come down $100 and not charge sales tax. We had ALL of our stuff crammed into hallways and other living spaces and had no other choice but to pay their inflated cost. And they knew that. In the end, they were done in 2 hours (2 crew members x 2 hours = 4 man hours). Had it taken them longer, I might have been more agreeable to the higher cost. The sales rep even accused me of giving her incorrect square footage numbers, even though I measured and they did not. The work they did was great, But we are SUPER dissatisfied with their estimate process and customer service. I would recommend only using them if you have a written estimate performed with them seeing the job in person PRIOR to their crew showing up at your house. read more

My realtor/friend Cara Erdman recommended Marcias Carpet. So I went down to take a look at there selection of carpets. Picked a style and color of carpet for our Kirkland house. Prices were very reasonable and we were blown away with there install guys!!! They showed up on time and did an amazing job with the install! They didn't scratch or damage any trim. They had each section of carpet precut before arriving. That impressed my partner and I. I was wondering how they were going to cut the roll of carpet since it was raining and our driveway way wet and dirty. Plus our garage was filled with all our furniture. I will be referring Marcias Carpets to all of my clients and friends!!!!!! Don't hesitate to use this company! You won't be disappointed I guarantee it read more

I used Macias Carpet several years ago, as did my husband in his rental. We have always been impressed with their family business. This past Saturday they came again and installed carpet on my top floor. I could not be happier with the final result. Not only did I receive an excellent bid but the service was prompt; the installation was perfect, and the entire process was flawless. read more

Macias Carpet is fast and affordable with wonderful results. I went in to select my carpet/vinyl and received a quote, I thought about it for a day, they were installing by the 3rd day and the results were better than expected giving a 40 year old home a face lift/floor lift. Veronica answered all my questions and made me feel confident to move forward with the job. We were able to keep existing baseboards for both the vinyl and carpet installs (where I wanted to keep them). Tips: Have your measurements ready. read more

Fantastic price. Fantastic service. Fantastic selection. I just needed beige carpet and they have a table of carpet they have in stock and it made it easy for me to pick. Install was easy and well done, and they stretched an older carpet I had for 50 bucks. read more

I chose Macias Carpet when I needed new carpets after wear and tear. They have many styles of carpets and floor options to choose from and have the best prices around. They did an amazing job on the installation - scheduling, removal and installation was quick and easy. The carpet pad and new carpet have transformed the space. Thank you! read more

Macias Carpet & Flooring - After. 8lb carpet pad and carpet by Macias Carpet - Carpeting Near Me - Kirkland, Washington

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Efficient and friendly service! We walked in store Tuesday and the project was done in Thursday. Price is reasonable and service is very professional. read more

I have been using Macia Carpet Installation for 2 years - recommending them to sellers for home prep. Like anything, sometimes things happen and the process becomes unpleasant- but that is life. It's how we get through those things that matter. Macias has installed carpets efficiently and for reasonable pricing on every job- whether it's a $350,000 condo or a $6,150,000 waterfront home. They are my #1 go-to and I feel fortunate to have them on my team. read more

I called Macias Carpet Installers because my client needed their hallway carpet stretched to remove (what I call) "Warbles" Veronica was very friendly and really helpful! And when Jesus came to fix the "warbles" he was friendly, accommodating and QUICK! in less than 30 mins the "warbles" were gone. I was so pleased with his work and friendly demeanor I asked him about another trouble area in the house. He was able to fix some of it...He had to get to his next job. But he came back after that job to get the rest of the problem area. I was really impressed! This was a wonderful experience and I hope to use them again in the future. Highly recommend! Did I mention they are really affordable? I think I just did! read more

I had a disastrous experience with carpet and installation with Lowes. Once I got my money back I went to Macias and was absolutely thrilled. Veronica instantly put me at ease. She helped me choose the carpet and because it was in stock I was able to have it installed just a couple of days later! I appreciated having plenty of options to choose from. The team that did the install were fantastic. Really, really, really great. They were professional, pleasant, and quick. They arrived on time and were very careful with my home and furniture. I could not believe how vastly different I was treated compared to my Lowes experience. From start to finish the experience was top shelf and I would not hesitate to highly recommend their products and services. Oh, btw it was significantly less expensive than Lowes (by about $1000!). Thank you Macias Carpet and flooring! read more

My wife and I really liked our experience with Macias Carpets. The carpet selection process was so easy, lots of selections, and when we wanted help or ideas on our carpet, Veronica always had helpful suggestions and answers. Installation went just as scheduled, and the work was done professionally and quickly. Macias is now our go to flooring source, thanks guys! read more

Good service. Quick and clean. Called in 2 months to ask the brand and color of my carpet, got the answer fairly quickly.

They ordered the wrong carpet and acted like they were put out too! There was two carpet styles name, one solid and one multi color. She should have clarified (ordered off the original invoice) and we'd have no way of knowing there was more than one. She tells ME that it's not great for them either because they are stuck with a carpet they don't need and not sure why it wasn't on the original work order. Not my fault or problem and the least of my concerns. She was driving to work when she called me and I told her I was frustrated at how she was handling the situation. We have displaced kids and trim scheduled after the carpet install and then she tells me that if I want "A" carpet installed today that they can help but she is driving as fast as she can, not being defensive and is working on an exact match. So annoying! Not only that but they came back the Monday after the debacle (my sons birthday) and they were late. With their minimum install it ended up costing $550/hr for installation and wouldn't budge in that to compensate for wasting my time. I finally had to tell her that after all this, she never even apologized. What a joke. read more

Great service and price and like the carpet so far,but install guys did a bad job and scratched up my baseboards and chipped them.

Jamie and his wife have their business dialed in. They were pleasant professional and very easy to deal with. Jamie explained the different grades of carpeting so that it made sense to me and to my budget. A little hard to find but right off 405 and 85th. Macias features very good products at very fair prices and most importantly offer unparalleled service. What customer service these days? Yes! Call them up and feel the difference in how flooring should be done. It's refreshing. Muchisimas gracias, Ricardo y Julia read more

I absolutely love this company. We have been using them for over six years and have been 100% satisfied each time we've used their services. The owners, Jamie and Veronica are people with high moral standards and are extremely honorable people. They run an honest business and offer great selection, variety and pricing! This is a family owned and operated local company and our family highly recommends them to anyone looking for carpeting or flooring needs! Thank you Macias for our newest carpet install we LOVE our carpet, it's stunning and of course we got it at a good price and great quality read more

Macias Carpet & Flooring - We LOVE our new family room carpet - Carpeting Near Me - Kirkland, Washington

Macias is great! This is the fourth time they have installed carpet for us and we couldn't be more pleased with the service and selection. They are super nice, they show up on time, work fast, and do an awesome job. i highly recommend them. read more

We wanted to replace carpet in 3 rooms in our home, 2 of which were across the entry from each other and needed to match. We went to Macias and they were so helpful! We ended up getting exactly what we wanted, and at reasonable prices. In fact, we paid MUCH LESS than the quotes we had from Home Depot, even with HD's free installation. The installation went very quickly and the guys cleaned up after themselves. We have had the carpets about a year now, and with zero problems. A+ UPDATE 11.10.2015 We needed a section of the bedroom carpet re-stretched. Made a call to Macias, and got an appointment for them to be at our house within a few days. The guys re-stretched and tacked the carpet quickly and at no charge to us. read more

These guys came recommended from a real estate agent friend of mine. They're super knowledgeable about their trade and go the extra mile to help the customer find the right thing. I was contemplating between carpet and a hard surface in my new condo and they mentioned that I should check with the complex to make sure hard surfaces were allowed. I did... and lo and behold, hard surfaces weren't allowed. They saved me from making a huge mistake. They helped me pick out some beautiful carpet and had it installed the same week. Highly recommended! read more

Customer service was amazing! We will go to them for all future flooring needs. They were friendly, knowledgeable, approachable and the list goes on. They listened to us as we explained what we were looking for. They helped point out many different options. We were very impressed with all aspects. Definitely a big thumbs up! read more

The quality of work and carpet is fine. The scheduling was easy at a short notice, the responses were prompt over an e-mail. There go the things I didn't like. Though they had a plan of my apartment they insisted I should buy 9*12 feet (33%) more than I actually needed for one of the rooms ($320 worth, plus padding and installation) - I don't think this is acceptable. We don't have space to keep this huge roll in a 1-br so just gave it away the next day. To say more, they left 0 padding, though it had been payed for (and I can't see how it is possible to spend more padding than carpet, at least in Euclidean space), they took everything that was left and said it was theirs. The manager said that I should be happy because they have secretly added 2*12 feet for another room for free (because realized their estimate was short). So smth is definitely wrong with their estimates. As for the installers, one of them gets obviously annoyed and even aggressive if you dare to watch the Sacred Process of Installation and ask questions. They don't use any wet fabric or plastic curtains, so the common areas carpets in the building were pretty dirty during the several hours of installation. When I gave them the wet piece of carpet to clean their shoes, the Annoyed guy told me to relax in a very aggressive tone (no usage of cloth, obviously), and had been looking at me like an enemy the whole day. I know their work is very toxic, but why adding the toxicity by treating your customers like this? The second guy was nice. So, the result is OK, but pretty nerve-consuming. read more

This husband and wife team are so great we needed carpet replaced in both rooms in our house they were affordable and even made runners out of the extra carpet from installation. They can help you with any flooring needs you have read more

Needed to have the carpet re-installed in a bedroom after some water damage. Another business I called said it would take a week to schedule and quoted me a price. I called Macias Carpet Installation at 4:30pm and by 5:45pm the job was done at a cost that was $50 less than the other quote I had. Very professional, quality job done quickly and for a great price. read more

Their prices can not be beat. They are timely and always do the job quickly. I am a real estate agent and refer my buyers to Macias carpet religiously. read more

These guys are not the cheapest but they do offer a pretty good discount. Easy to work with and pretty non-salesy. They were professional and got my job done in 24 hours from initial call so I would use them again. read more

I love this family run business! I had them do an area rug for my apartment a few years back and it turned out great. They work quickly and their prices seem really reasonable to me. read more

Excellent service. Quick turnaround. High-quality product. Very reasonable prices. We bought a custom sized area rug to fit a large space in our apartment. When we moved into our home, we were able to go back to Marcias to get the same rug resized to fit a different room. We're now in the process of buying another rug from them for our dining room. As long as we're in the Seattle area Marcias' will be our first stop for all rugs! read more

I bought remnant piece of a high quality shaw carpet for a great price. This was for small room and worked very well. I would definitely buy from them again. They had good collection and price for regular stock was also less that big box stores. read more

Veronica and Jamie were very accommodating. Called and provided measurements for my rental property and they quoted me a price with the disclaimer that if my measurements were wrong they would be adjusted on final invoice. Went out there a day later to pick out carpets. They showed up 48 hours after that and completed the install. Everything looks great. Pricing was better than some of the big box stores. Thanks for making the process extremely simple. On another note: Every other company I reached out to would not give me any details on cost unless they come out and measure themselves which can waste a lot of time when I can just provide the details. Thankfully Macias did not try to play any games and were straight up and completely transparent from the beginning. Definitely the right choice for me. read more

They sell you the carpet and dont show up for the installation date that they have set in the first place, we have lost one full day because of their lack of communication and professionalism, also instead of fixing their issues he tried to push it under me somehow being very Insulting and rude with aggressive words and fault language . read more