1. Lorrie Clemens, DVM

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    Lorrie Clemens, DVM

    5.0 (1 review)

    Services - Lorrie Clemens, DVM

    Pet physical or wellness exam

    Pet vaccinations

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    9 years ago

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    Restful Paws - My precious little girl, Chloe

    Restful Paws

    (361 reviews)

    My dog was a warrior battling lymphoma for 372 days. The support staff that walked me thru the…read moreprocess was patient and compassionate. I had scheduled an appointment for the end of the week, but was checking to see availability almost daily. The team never made me feel like it was an imposition and their policy of cancelling 4 hours ahead was reassuring. But as I saw my dog decline day by day, and the morning off he didn't want to eat - I decided to called early morning hours to see if there was availability that day. Dr. Karen Vine was patient, compassionate and empathetic, walking me thru step by step the process. And her examination of my dog made it more reassuring I was making the right choice at the right time.

    This is the review I have been holding off for a while…read more Today marks 6 months since we used this service. This has been the most difficult and saddest decision we've had to make. When I contacted Restful Paws, I didn't know what to expect. In fact, I felt bad crying on the phone because I couldn't imagine trying to talk to someone like me at that moment. But the staff couldn't be more understanding and supportive. Unlike making end of life decisions for your fur baby, the process of scheduling this appointment was very easy. Restful Paws asked all the right questions, set the expectations, and made this process that much easier. And on the day of, Dr. Ami arrived promptly at the scheduled time. She was very caring and understanding, and she put all of us at ease. We could not have asked for a better last day for our Sodapop. I'm thankful that we reached out to restful pause, and grateful that they were able to come to our house to help us get through this phase. Weeks later, we received a card from Dr. Ami sending us her condolences. Thank you, Restful Paws, for doing the service that you do. I'm sure it's not easy, and I can only imagine how sad it is to do this on a daily basis. Thank you so much!

    SAGE Veterinary Centers Bldg 1 - Redwood City - Bubba

    SAGE Veterinary Centers Bldg 1 - Redwood City

    (698 reviews)

    Our 6 year old dog Ruby was completely lame.... Unable to walk, clearly in pain...I took her to a…read morerehab center in LA and wasted a year before going to see orthopedic surgeon Dr. Bear at Sage. Ruby had her first TPLO surgery in August 2025 and the second in October 2025. It was expensive but we're thrilled... we got our Ruby back! She's walking, running, having fun at the beach - all pain free. Our family is once again making memories with our girl. I highly recommend Sage and the TPLO procedure.

    I had a very difficult experience with this SAGE emergency vet services, and I feel conflicted…read moreabout how to review them because there were both compassionate and deeply frustrating aspects of my time with them. First, I want to acknowledge that the staff were kind, gentle, and clearly cared about both me and my cat. During an incredibly emotional time, they treated us with empathy, and I'm grateful for that. However, my cat was in renal failure, and I don't feel that I was ever given a clear or honest understanding of how serious her condition truly was. I was repeatedly told that her situation was treatable, particularly once she started eating again. She ended up staying there for three nights, and while I was told she had begun eating at the clinic, when I brought her home she still wasn't eating and was in very poor condition. What's most difficult for me is that she passed away the day after I brought her home, after I had spent nearly $16,000 on her care. Looking back, I strongly wish someone had been more candid with me about her prognosis and whether euthanasia might have been the most humane option. I feel like I wasn't given the information I needed to make an informed decision about her end-of-life care. I don't doubt the compassion of the staff, but I do wish there had been clearer communication and more medical guidance during such a critical time. For anyone going through something similar, I would encourage asking very direct questions about prognosis and quality of life, as I wish I had been guided more firmly in that direction.

    Whipple Avenue Pet Hospital

    Whipple Avenue Pet Hospital

    (150 reviews)

    Four months ago I took my 5 YO cat to WAPH to update her vaccinations. The front desk staff was…read morefriendly, the appointment was on time, and the doctor was wonderful--clearly an animal lover. After the vaccinations, she weighed Emmy and told me she was a bit overweight. She suggested the right amount of food for her, and (fingers crossed) Emmy's will have lost a little when I take her in again for her annual checkup. I felt very well taken care of. It wasn't a cheap visit, but not at all expensive. I'll definitely be back.

    Vets are great, staff are horrible. We have had continuous bad experiences with this vets going…read moreback to 2020. Not sure why we didn't leave the practice sooner. Our dog died in her sleep in early 2020, we called the practice and asked for advice (we hadn't experienced this type of loss before). Their staff were very abrupt and told us to call the pet cremation place in Daly City. No word of sorry for your loss, or inquiry into who their patient was that had died. Kind of cold and callus. I wrote to the management after as it wasn't a good look for them. Since then there has been a decent turnover of vets and their staff continue to be rude to the customers. Yesterday was the final straw for me. I took my dogs for their annual check up and one of my dogs had just had a lump appear on his paw. I asked about it as it he was constantly licking it. I was told it was a wart and that it could be taken off when he has a minor procedure that is required soon. When I was paying, I was told that I need to come back and pay for another visit just to diagnose the wart. I tried explaining that the vet had already looked at it just now and was met with a comment of "that was a freebie, now you have to come back for the official diagnosis." Sorry, you just told me that it was a wart that could be removed later, no need to spend another $100 just to be told the same. I said no thanks and that I would take it somewhere else and was promptly told that all my records for both dogs would be emailed and that was that. They fired me as a client. Gotta say, Thank You, that saved me calling to get them, I needed that push to find a nicer vets. I hear that the new place on El Camino in San Carlos is great, can't wait to give it a try. Shame really, we had been at Whipple for 15 years. Great way to lose a client. Glad that I don't run my business this way.

    PetSmart Veterinary Services - Dr. Stanton

    PetSmart Veterinary Services

    (20 reviews)

    I had such a wonderful experience with Dr. Stanton Veterinary in San Carlos, and I feel truly…read moregrateful to have found a veterinarian who cares so deeply about the animals he treats. I brought my dog Ollie in for a cherry eye issue, and from the moment we arrived, Dr. Stanton was incredibly kind, patient, and thorough. He took the time to explain exactly what was going on, answered all of my questions, and made sure I felt comfortable with every step of the process. You can immediately tell that he genuinely cares about the well-being of the animals and the families who love them. One thing I especially appreciated was how transparent he is about costs. He clearly explained the pricing upfront so there were no surprises, which I think every pet owner can appreciate. His pricing is very fair and reasonable, and the level of care he provides is outstanding. Ollie is doing great, and I'm so thankful for the thoughtful care he received. Experiences like this make such a difference when you're trusting someone with a beloved pet. I have two dogs--a 14-pound Chihuahua/King Charles mix and an 11-year-old Black Lab/German Shepherd--and after this experience, I wouldn't take them anywhere else. It means so much to have a veterinarian you can truly trust with your animals. If you are looking for a compassionate, honest, and skilled veterinarian in the San Carlos area, I highly recommend Dr. Stanton Veterinary. Thank you again, Dr. Stanton, for taking such great care of Ollie.

    Very good service here. They are prompt, friendly, and explain things well. Good follow up thru…read moreemail. The staff and Dr Stanton obviously love animals.

    Lorrie Clemens, DVM - vet - Updated July 2026

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