From the day we adopted Poko in 2013 to the moment we said goodbye in 2025, Village Square…read moreVeterinary Hospital was our trusted partner in his care. Even though we lived over 30 minutes away, we always returned to them because their compassion and attentiveness far surpassed other clinics. In his final years, Poko was treated for cardiac valve disease. Dr. Rosen's expertise and kindness gave us comfort and clarity during that difficult time. She helped us understand his condition and the treatments that gave us more time together. Veterinary care is one of the hardest jobs, and Dr. Rosen does it with grace, empathy, and deep knowledge. And to their credit, all the staff are kind and welcoming to the pets they treat. I'll never forget the love and care they showed to Poko--and to us.

I used to bring my dog to Village Square Vets and also to Adobe in Los Altos…read more Yesterday, I brought my dog to Adobe for his dental care appointment after avoiding it for three years due to a very very bad experience at Village Square Vets three years ago with Dr. St Lawrence.It was a simple cleaning, no teeth extractions or complications. Dr St Lawrence administered a cocktail of anesthesia which did not suit my dog at all and he did not monitor him. Apparently, he left the room to see another patient.My dog had bradycardia during the procedure and this wasn't noticed by whomever was cleaning his teeth. When I picked him up, my dog could barely stagger to the car. In fact , he stumbled around for several days more, not eating or drinking . At that point, I was panic stricken and called ST Lawrence. He admitted to me that he had left the room to attend to another patient and that my dog was overseen by an assistant, with no anesthesiologist present to monitor. My dog had suffered bradycardia while St Lawrence was gone and the assistant did not know. He was apologetic, but hey this was borderline malpractice IMHO. Three years later, just yesterday ,I brought my dog to Adobe for a dental cleaning and 3 teeth were extracted. He was almost completely normal that same afternoon. I realize now just how poor the procedure was at Village Square. Awful and the cost for a simple cleaning was very high, more than at Adobe . Adobe Los Altos is far more reasonable by comparison and one can be certain that the care is outstanding, the facilities without equal, and the vets extremely capable as they have vets who specialize in doing dental procedures.

Wow a one medical basically for dogs! On time and friendly service, clean facilities, tech like…read morefridge of beverages and a simple business model you can follow Loved that I could get meds there so I didn't need to make an additional stop. Vet and tech were friendly, and love that you can do everything through the app For those interested, here is $100 off membership at Modern Animal - the all-in-one vet for today's pet parents. Use the code REFER100-M7Q9R when you sign up or book through this link: https://bit.ly/try-ma

We have very much so enjoyed working with Modern Animal so far. Their app is akin to the pet…read moreversion of MyChart, and allows us to easily talk to a vet tech or our veterinarian about our dog's health. The staff have been very kind and easy to work with. Our dog had a mastectomy last Friday with Dr. Newhouse, and she & her team kept us updated throughout the day regarding her care and how she was doing. We were concerned about her surgical site and we easily were able to message the team with photos and our concerns. They were able to triage our concerns via messaging, making it more efficient and cost effective compared to going to a traditional vet office. Their pricing also isn't that bad. Also - the office is clean, and they stock complimentary iced coffee and sparkling water in the waiting area. A nice touch. Thank you, Modern Animal Palo Alto :)

A big shout out to Dr. Armor and Erika for getting our dog Pebbles in (twice) on the same day…read more Dr. Armor was attentive, kind, friendly and very patient answering questions. She gave Pebbles timely treatment (without unnecessary tests) and our pup is back to her antics! Erika (front desk) was extremely helpful in getting us a same day appointment! Highly recommend The Animal Doctors!

I am incredibly grateful to have been recommended this facility. After unsuccessful vet visits…read moreelsewhere, my poor constipated cat began to take a turn for the worse. After calling around San Jose (where I live and work), no one seemed to care that my poor animal was suffering. That's when I decided to make the journey through commuter traffic to Palo Alto on recommendation from a coworker. And I must say, WOW! From the start, I felt at ease as soon as I walked in the door. The staff, through the ranks, were so attentive, I immediately felt as ease. They called/texted with updates and gave me tons of valuable information. The staff were all very informative, yet realistic about the situation. I picked up my pet later that day and thankfully, they were able to help him. It's been 3 days and my cat is now eating and playing again. The staff will also text me on occasion to follow up and make recommendations. He has a bit more healing to do, but he's only alive and improving thanks to the staff at the Animal Doctors. Special thanks to Dr. Chen and Tammy. Both of you truly care about your patients/clients, something that seems very rare now a days. Persimmon the cat, my family and I are forever grateful.

We started taking out cat here last year after a few other Vets. Dr. Khan was the one who helped us…read moreand discovered our cat heart disease. She's an amazing Vet and person, she calmed us down, gave great advices and ways to go though this heartbreaking news. Our cat, Daisy, passes away last week and today we received a condolence card from their team. Thank you so much for holding our hands and calming us and being so kind and humane during this hard period. We can't recommend enough this Vet. Appreciate you all and thank you once again

This vet backed up by the second vet that works there gave my cat a steroid to get the fluid…read moresurrounding my cat's heart and lung area because he was in heart failure and it killed him. You don't give depoprovera to a cat who is in heart failure because it worsens heart failure as it is a steroid... He went from bad to worse right afterwards because it made his heart fail completely... All vet get to be called doctor because they all graduate from medical school but some of them graduate from the top of their class and others graduate from the bottom of their class Beware. These vets seem to have graduated from the bottom of their class. If they did not know that would make his heart fail completely... They should have given him Lasix.​

My dog was violently ill they made us wait over an hour while other dogs were seen with…read moreIn 20 min with the same symptoms ( yes I eavesdropped ). Seemed like we just got randomly assigned to the worst tech and he could not be bothered so we were not seen. We finally left and found care somewhere else. Just horrible

We were transferred to this veterinary hospital from our primary care veterinarian at Adobe because…read moreour dog required care with a veterinarian Train staff overnight. Adobe had called to ensure that there was a spot for our dog overnight. When we arrived 5p at MedVet, there were some forms to sign, but they immediately admitted and took our dog in to the back area for assessment and treatment. We did not have another opportunity to see our dog before we were expected to leave. They reassured us that the vet would do a full ass assessment and contact us if there was anything urgent that night. We could expect a call the next morning at 7 AM from the overnight vet. We indeed got a call at 7 AM notifying us that our dog was doing much better and she could be discharged. Our treatment from 5 PM to her discharge at 8 AM the next morning costed.2k. I would come here first next time if my dog has a future medical emergency. I think they only treat dogs and cats.

Dr Stern is my favorite vet after years of many Border Collies and other very expansive vets in the…read morearea and on travels. He is open and extremely accommodating and helpful . His approach to veterinary care is unique and a fantastic change from the corporate vet world out there now. My pup and I trust him implicitly and I can ask him anything and get good info. Like someone said, Dr. Sterns can never retire!

I LOVE Michael! I really wanted the best start for our Australian Labradoodle puppy and after…read moreseeing his reviews and that he was a hybrid service veterinarian (mobile or visit him) I was sold. It was the best choice I could have ever made. Our pup was 10 weeks old at the time of the first appointment and had not been fully socialized to the outside world. Michael was very thorough in giving us information of what to expect in future health visits as well as information and suggestion on healthier options on what to feed/treat her. He also gave great insight on the different phases of her growth and how to deal with certain behaviors that might arise. It also helps that Michael has a great attitude and personality. I highly recommend 4 Paws Mobile Veterinarian! Your fur babies will appreciate it!

My dog was a warrior battling lymphoma for 372 days. The support staff that walked me thru the…read moreprocess was patient and compassionate. I had scheduled an appointment for the end of the week, but was checking to see availability almost daily. The team never made me feel like it was an imposition and their policy of cancelling 4 hours ahead was reassuring. But as I saw my dog decline day by day, and the morning off he didn't want to eat - I decided to called early morning hours to see if there was availability that day. Dr. Karen Vine was patient, compassionate and empathetic, walking me thru step by step the process. And her examination of my dog made it more reassuring I was making the right choice at the right time.

Last year, my family had to say goodbye to our two senior dogs within a six month period, and both…read moretimes the experience was handled with deep compassion and care by Dr. Ami Hensley. She gently walked us through every step of the process, explained what to expect, and gave us all the time and space we needed. Her calm presence and kindness made all the difference and it was because of such a positive first experience working with Dr. Hensley that it was no question who we would work with when we had to say goodbye to our second baby. Choosing an in-home service allowed our dogs to be comfortable and surrounded by love, and we are so grateful for the peaceful goodbye they were given. I would give 5+ stars without hesitation to Restful Paws and would recommend them to anyone facing one of the hardest decisions a pet parent has to make.

My pup had a uti which requires urine culture. We did one at the start to identify the issue and at…read morethe end of her antibiotics. They price gauge, I had the same service with 2 different technicians and was upcharged the 2nd time. If I haven't spoken up they would've proceeded to scam me. I had to show my previous invoice with them to prove I didn't pay the ridiculous amount they were quoting me. I wouldn't recommend honestly there are better options.

Begging you for the love of your pet please find another place :( , said my dog wouldn't live up…read moreto a year and that we had to put him down. I switched vets and my dog is happy living 3 years more going strong with CHEAPER PRICESSS ON MEDICINE . It's ridiculous how much they charge , be prepared to spend $500+ everytime you go

There were some issues with our baby's pet insurance, in comes Lindsey to the rescue! This amazing…read morewoman spent a lot of time helping us deal with the insurance company and finally getting us the coverage pay we were due. We love this place! If you aren't taking your pet here I don't know why....They are simply the best here!

The whole team at Shoreline Pet Hospital is amazing! I consistently feel heard, supported and…read morewelcomed when it comes to services and addressing concerns with my cat. Dr Audrey Marzan DVM goes above and beyond, and I really appreciate that she makes sure everything is addressed, explains thoroughly, and goes over all options with no pressure. Shoreline has become our go to vet and would highly recommend to anyone :)

Great dog walkers, super responsive, and flexible on last minute changes or requests. Overall…read morefantastic service!

Lynda is the BEST! We have a cabin in Arnold and use her Calaveras branch for day sitting and…read moreovernights. My dog Lido is the light of my life, and that's putting it mildly - meaning I can be a little over bearing and generally don't let him stay just anywhere. I can honestly say Lynda is one of the only people that's not a family member that I trust wholeheartedly with his care. It also helps that he has become best friends with one of her recent foster fails I love that they only take small (or very calm larger dogs), allow them to cuddle in bed and most importantly only use positive reinforcement. I always trust that he is being treated as if he was one of their own. Could not recommend Lynda or her services enough. We feel so lucky to have found her!