Dr. Zachary Ang is such a blessing to have worked with. My cat had a dangerous bleeding situation…read morein March 2026. I rushed him to MedVet Mountain View. From the moment Dr. Ang first met with us, he exhibited wonderful listening skills. He valued my comments and made me feel heard. It was a dangerous urgent situation, and he gave it the prompt attention it deserved. My cat had to be hospitalized, and I could not have had a better vet to help me through those difficult days. Dr. Ang was so unbelievably kind and helpful to both myself and my cat. I've had pets my entire life, and I've never been more impressed by a vet. I was very worried about my cat, and Dr. Ang kept me updated and generously answered every question I had. It has taken months for me to write this review, because my cat had to be put down about 10 days after this emergency situation. However, thanks to Dr. Ang's help and advice, my cat got to spend over a week with me at home, before he developed another medical issue that again threatened his life. My cat was put down at almost 18 years of age, with the assistance of Dr. Ang. He made a terrible situation much better than it otherwise would have been for us. This my most difficult time with a pet, and I'm so blessed to have had Dr. Ang through the journey. I can't possibly thank him enough for how much he went above and beyond for my cat, and for me. Dr. Ang is a wonderful person, and anyone is lucky to have him care for their pet. I am also happy with MedVet Mountain View. I've brought my cat there many times, and the fact that I drove from Santa Clara to Mountain View many times specifically to go to this office is evidence of how comfortable I felt bringing my pet there--rather than vets' offices much closer to me geographically. I am happy with the staff and experiences overall at MedVet Mountain View. But, Dr. Zachary Ang is a vet that restored my faith in humanity, and he deserves particular credit for going far beyond the call of duty for myself and my beloved cat.

I strongly would not recommend MedVet Mountain View based on my experience with my dog's care…read more My dog underwent bilateral anal sacculectomy at MedVet Mountain View on 5/5/26 for recurrent anal gland problems on her right side. According to her medical records, her rectum was "entered" during the surgery, and I was not informed that this had occurred at the time. She subsequently developed a wound complication and a recto-cutaneous fistula, requiring another surgery for debridement and repair. In other words, leaking feces into the pelvic cavity and formed an abscess and leaked it out through a small hole formed in her skin. The complications continued. After the second surgery, her anus was surgically repositioned toward the right side of her body. Despite this, she continued to experience recurrent problems in the area, including inflammation, drainage, and repeated abscess-like infections now on her left side where she didn't have any previous infections or issues. After multiple procedures and several surgical consults with no answers and continued problems, I ultimately had to take my dog to Colorado State University's veterinary hospital for a third surgery and specialty evaluation. During that surgery, pieces of anal gland tissue were found remaining on the previously healthy side, along with an infection involving E. coli that had become trapped in the area. My dog has now been through three surgeries, prolonged medication, repeated veterinary visits, and an extremely difficult recovery. She has experienced significant discomfort, and this has been emotionally and financially devastating. I understand that complications can occur with any surgery. My concern is the overall course of events: the rectum being entered during the original surgery without me being informed, the subsequent recto-cutaneous fistula and wound complications, the second surgery that resulted in her anus being repositioned, continued recurrent infections, and then the discovery during her third surgery of retained gland tissue and trapped E. coli infection. I ultimately had to travel out of state to obtain specialty care for my dog after complications from the original surgery. I am sharing my experience so other pet owners can make an informed decision and ask very detailed questions about the procedure, potential complications, how complications will be communicated, and what follow-up care will be provided if something goes wrong.

I have gone to The Animal Doctors for decades--for my golden retrievers (who lived 14, 14 and 18…read moreyears!) and now for my 10 lb. Havanese pooch, Cocoa! For our family, The Animal Doctors are consistently a 5-star rating--for general care as well as emergencies. Love this team!

A big shout out to Dr. Armor and Erika for getting our dog Pebbles in (twice) on the same day…read more Dr. Armor was attentive, kind, friendly and very patient answering questions. She gave Pebbles timely treatment (without unnecessary tests) and our pup is back to her antics! Erika (front desk) was extremely helpful in getting us a same day appointment! Highly recommend The Animal Doctors!

Our first visit to Adobe Los Altos took place at the end of 2025 after our Vet at another Vet…read moreHospital moved to another Hospital far from us. My 12 years old dog by that time had serious diagnosis, we saw Dr Ji twice for different medical issues and both times i was very impressed . Confident. Knowledgable. No any pressure for not so important Labs or not necessary prescriptions, very deep understanding about side effects from meds, vaccinations that my dog was on. Dr Ji always called me back if i was leaving messages or she asked team member to call me back. Very appreciative. Our last visit to Adobe (Emergency) happened 3 days ago when my dog developed life threatening symptoms, it was the last hour for our dog. Special Thank you to Dr Corces and technician Olivia for your compassion, caring, patience. . Olivia immediately came to our car, examined the dog, immediately carried her to the room.During the whole visit Olivia stayed with our dog. Many Many Thanks, Dr Corces! for your expertise,for helping us. We had to make a difficult decision and you were very respectful . Thank you very much.

Last night, my cat was not feeling well. He was coughing as if something was stuck in his throat…read more We ended up taking him to the Adobe animal hospital in Los Altos. He's been there many times for other issues, and the care he received in the past has always been excellent. When we checked in, there was only one animal ahead of us. It's a nice waiting area. Everything was clean and spotless. We waited about 15 minutes before being put in a room. There was only one Dr. on site, but luckily, they weren't too busy. Dr. Beard and her vet techs took excellent care of my boy. He apparently was having an asthma flare-up. They gave him a sedative shot, since he was being a bit spicy. He hates going to the Dr., just like other pets. They gave him oxygen and a steroid shot. They also took x-rays to be sure there were no foreign objects in his throat. Luckily, all the x-rays were clear. They monitored him, and we were able to take him home after he stabilized. The staff are wonderful here. They treat your pet as if it were their own. Dr. Beard and her team helped make my baby feel better, and I'm so grateful for their compassion and love for all animals. You can tell these folks love what they do. Adobe will always be our number one place to go to for an emergency.

Adopted kitten from mini-cat town that had limp in front paw and we were concerned so made quick…read moreappointment and Dr. Yujia Zhao attended. She did great fast assessment it was a sprain and no broken bones, etc. We feel very assured their service, so signed up for the All Access service that doesn't charge for each visit. We had the free Essential service which entitles to only one free visit and any other follow visits for shots, etc would be charged $85 per visit and since the kitten will require more visit, we just opted for the All Acess. Parking is tight by the building, so easiest just to park on the street. We'll be back soon!

Took my newly-adopted cat here for his first checkup and everyone involved was kind and worked with…read moremy cat's nervousness about being at the vet. Will return for follow up care and update if appropriate.

The best place to take your pets for excellent care. My dog Panda loves it here. It's so refreshing…read moreto have both a vet technician and CSR team that loves animals and cares about client relations so much, they're both great. Veterinary shoutout to Dr. Bystrom, Dr. Gould and Dr. Neal who have always been awesome with my girl. Thanks so much

My 1 year old Frenchie has had a complicated six months with her health. After working with various…read morespecialists, I often found the medical explanations to be overwhelming and complex during what were already high-stress appointments. However, everything changed when we went to Los Altos Veterinary Clinic. During a routine appointment, I asked Dr. Gould for her opinion on my dog's condition. For the first time, I felt like I truly understood my dog's health outlook. Dr. Gould provided genuine, realistic feedback and educated us on our dog's care in a way that was accessible and clear. Her demeanor and expertise are the blueprint for what a doctor should be: empathetic, realistic, and able to translate medical complexity into layman's terms. Rather than being pushy about "right or wrong," she focused on what was best for my dog's mental and physical health, while remaining mindful of my own capacity as an owner during the recovery process. She brought tears of relief to an emotionally taxing situation. A few highlights that make this clinic stand out: * The Staff: From the front desk to the practitioners, the team is phenomenal; warm, professional, and patient. As a medical provider myself, I recognize a high-functioning team when I see one; there are no "loose ends" here. * Efficiency: Scheduling is seamless, and they respect your time. I've never found myself waiting around past my appointment time. * The Personal Touch: They treat your dog as if it were their own. They even put out an adorable personalized welcome sign for your dog's first appointment! If you value high-end medical care and total professionalism, come here. This clinic is truly "it" from top to bottom. I cannot stress enough how valuable this entire team has been for our fur baby.

Took my cat to VCA Palo Alto for a drop-off appointment at 8:00 am since I couldn't get an…read morein-person visit. She was seen by Dr. Smith. One thing I wish had gone differently is how the technicians collect information before taking pets in. When I arrived, the technician came out to bring my cat in but didn't ask what the issue was or where it was located. I had to stop and ask if I could show her directly. Later, when Dr. Smith called, she was referencing the wrong side of my cat's face, which made it clear something had been miscommunicated. That said, Dr. Smith was very kind and respectful throughout. I appreciated how she spoke to my concerns and didn't dismiss my anxiety. She reminded me to be patient with my cat's adjustment to our recent move across the state, which helped ease my worry. At one point, she offered bloodwork as an option, and I agreed to it. She said it would be "a couple hundred dollars," and I assumed it would be under $300. It ended up being $500. Thankfully I have insurance and I agreed to it, but I do think clearer estimates would be helpful. Overall, I would come back here. I feel lucky to have a VCA so close by, and it's reassuring that there's also an emergency clinic across the street (not affiliated with VCA). Kayla at the front desk was also kind and helpful, which I appreciated.

Awful place want to charge you unnecessary money for medical treatments office manager is very…read morerude sits all wmday watching you on camera

I was originally set up with AHOPA in 2018 and stayed up until COVID. I switched to VCA when…read morescheduling became a problem during that time, but I switched back to AHOPA in 2023. My dog has some crazy GI stuff going on, and AHOPA was much more helpful than VCA. I was with VCA for 2-3 years and NEVER met my veterinarian face to face, and I felt like my dog wasn't being cared for. It seemed like they just referred random tests that also happened to be insanely expensive, and they never explained that some of those tests wouldn't be helpful for GI related allergies. It was extremely frustrating, and my thoughts of useless tests were validated by another vet out of state (where we went for the GI testing since it was 1/5 of the price that VCA quoted, and they didn't throw guilt and shade my way for only doing the GI related allergies since the other panels made no sense in my dogs case). At first, I couldn't remember why I switched to VCA from AHOPA, and I figured I might as well try them again. After his 1st appointment back with AHOPA, I remembered why I was going there for so long in the first place. They actually listen to your concerns, and they give the referrals you need to UC Davis if that really is the next step. They explain why certain tests are helpful, and they are transparent about the results most people get from those tests (I.e., they are honest about if they think it's a waste of energy, or if they think it will actually be helpful). They also checked in to make sure he was feeling better a few days later after his last visit, and the vet followed up personally to explain the test results and what the next steps looked like. I think I talked to the vet at VCA for a combined total of 6 minutes over the years. So, TLDR is I highly recommend this vet if you are in the Palo Alto area, while also recommending to stay away from VCA.

I had scheduled my 6 month puppy to be neutered today (9/28/2026) at 08:00 AM at the Animal…read moreHospital of Palo Alto. I arrived and the hospital was not opened. I called the business phone number with no answer a couple of times. The website and sign states they open at 8. I called the emergency number and was advised they had no idea why they were not open. I walked across the parking lot to the vet's office for dog's eye also but they are a different business and they were unsure as to why they were not open. Finally at 8:35 the Manager arrived. She seemed overwhelmed!! She were not ready for my dog and the paperwork was not ready. She was by herself and appeared unsure and unprepared for my dog's visit. She was trying to print out documents for my dog's surgery. I lost total confidence in the hospital's ability to provide safe care and she was the only one in the hospital despite my appointment being at 8:00. I decided it needed to cancel and leave with my puppy. It did not feel safe and I had lost all confidence in the facility. (I was referred there by primary care vet for the surgery). I will not be returning. I was not called to get pre-op instructions prior to the surgery, the price for the surgery was different than what was quoted when I scheduled, and they were 40 minutes late in opening for his appointment. No apologies for the delays or for their lack of preparedness. (No one called to say they were running late). I do not recommend this hospital in the care of your animals. Safety takes care.....very concerning experience.

We really enjoyed out vet and her gentleness towards my pup. The staff was really nice and i am…read moreexcited to see their new location. They didnt upcharge me and made helpful recommendations. So grateful we met our new vet!

There were some issues with our baby's pet insurance, in comes Lindsey to the rescue! This amazing…read morewoman spent a lot of time helping us deal with the insurance company and finally getting us the coverage pay we were due. We love this place! If you aren't taking your pet here I don't know why....They are simply the best here!

I have been going to alta view for about 18 months, and I think they are great. My dog and I…read moreusually see Dr. Low, but everyone we have worked with there has been great. They are understanding, kind, friendly and very knowledgeable. I am so glad to have found Alta VIew for my dog. I know she is getting such great care.

I would like to understand why the Alta View Animal Hospital's Facebook page states that Paul…read moreGhumann is a licensed veterinarian on the landing page? His license was revoked in 2020. I have called to inquire about it several times, and have been told that "no one has access to the Facebook page." I don't think that's accurate, as several areas of the site have been updated well after 2020. Should I write to the California Veterinary Board to ask them why? The information is incorrect. In addition, his premises license was revoked at the same time.

Loved the visit! Had a good experience: easy to book online, got in on time, the doctor was quite…read morenice and patient with the cat, and the quote was clear as well.

The staffs are super friendly, Sami and Arelie, Cat and Dr Hong are very sweet and professional…read more Our cat Coco is a senior now so Dr Hong gave a lot of information about taking care of Coco. Thanks! I'm