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    Lotus Auto Group

    5.0 (5 reviews)
    Closed 10:00 am - 6:00 pm

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    Sign It Drive It

    Sign It Drive It

    2.2
    (133 reviews)

    After seeing two vehicles advertised on autorader and carfax for fair prices, we made an…read moreappointment and showed up for test drives. That took about an hour of our time, not great but not the reason for the low review. After deciding on one, we were given an offer lowballing our trade in by $7k compared to two other offers we had received. When we removed our trade from the deal, they added $1,000 to the asking price of the vehicle because "that price requires you to finance through us, it's disclosed on the internet". Well, it's not disclosed on the ads we responded to, and if it had been then it would have been a high price compared to the market.

    DO NOT work With This company. I had a horrible experience with them. Called asked them if they…read morecan take ev tax credit on the point of sale. They agreed so I drove 2 hour to there dealership. The purchase was flawless. That was 4./26. 10 days later they told me they couldn't take the tx credit as irs website is down and wanted me to pay it or return the car. I financed the car, finance company already funded. They would have to purchase it back from me if they want the car back. I was being nice and told to give me an offer. They told me they will illegally not issue me title and license plate and illegally tow my car. If you want this headache then buy from this dealer. As of now I still do not have my plates. 6/9. Temp is almost expired. My sales rep was DEXTER. Nice when you buy but the devil if you don't left them strong arm you.

    Automotive Professional Group

    Automotive Professional Group

    3.7
    (3 reviews)

    Of course I own it. I recommend coming to visit us whether you have great credit or less than…read moreperfect. Small family Owned dealership with units ranging from 2500-30000. We also work with the younger generation teaching them how to Build Credit.

    This dealership is not trustworthy. They say all want to do is make their customers happy and they…read moreare here for us but they are NOT. They are fake and they rip good hard working people off. Moral of the story my husband went to them to buy a car. They asked for $200 down to hold the car while they fixed up some issues we seen when we went to see the car the 1st time. On the photos online they didn't show the side of the car with bullet holes, they didn't show the bald tires, the broken windshield , missing driver door handle or how dirty it was inside the car . It's was not ready to be sold it was not presentable at all. My husband really wanted the car but with all that we decided we was going to walk away. They said no no we will fix all that for yall if yall really want the car. At no extra cost for you we will get it all fixed out of their own pocket. We couldnt turn it down at that point. It took them a week to fix everything then they call us in to to sign the paperwork and pay they remaining 800$ from the $1000 deposit to get the car. We pull up to the dealership my husband goes in to sign the contract while he was inside I decided to take a look at the car. I text him and told STOP don't sign the car is still dirty it was not cleaned and it looks like there is blood on splatter in the car. My husband said it was too late he already sign and that he would just get his own detail cleaning when we left. On the next day on the way to work husband noticed the Ac stopped working and what looked to be blood splats in the car was bothering him because he wanted to know if someone died in the car. He took the car to the mechanic to check the Ac and get an opinion on the stains in the car. The cost to fix the AC was over $1000 and the mechanic said the stain definitely looks like blood and they should have told us if it was and cleaned it due to bio hazard. Little did we know a few hours later the dealer ship would call us back that we need to go sign the contract over again because the 1st one was voided by the bank. We used that voided contract as a sign that we need to just give it back and get back our money. Less than 24 hrs with the car we was driving it back. We get up there and they thought we just going to resign the paperwork work but my husband stopped them and said sorry but we don't want it. They seemed disappointed and asked why and that's when we said the car is really dirty looks to have blood on the car and the AC doesn't work and the cost was over $1000 to fix. We said no we don't want it and they said well you a can return the car but you won't get the deposit cause we signed the contract. That's when we said well the contract technically isn't sign. It was voided so there is no contract. That's when they said no no we want to make yall happy. We will replace the whole inside and fix the AC for yall. Again we decided okay we will take the car if they fix the AC and replace the interior. But we will NOT sign the new contract until it's done and we see the car. They agreed It's now a week later and they are ready to draft up the paperwork. After long time to think about this deal my husband apologized and said we decided not to take the car and asked for the refund on the deposit. They said NO we will not refund you anything because of all the work they offered to put in the car. We explained to them that all they did was going to need to be done to sell the car for the price they was asking for it. And they pretty much screw yall. Yall won't be getting a refund. So now we are negative 1000 and we have no car. They made money off of us just like that and have no remorse stealing from good people

    Lotus Auto Group - usedcardealers - Updated July 2026

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