Collin was an very professional and helped me pick the best clothes! He is very personable and…read morehelped a lot!! Thanks Collin!

I recently was in the process of shopping for a new blazer and slack combination for an upcoming…read moreevent. And decided to try the Jos A. Banks Men's store at the Clay Terrace shops in Carmel, IN. I was greeted by one of the salespersons and she helped me with my selection of clothing. I was extremely pleased with the customer service, prompt and courteous. The salesperson was very knowledgeable on the products and guided me to a quick selection of what I was looking for in clothing. The quality of the product is good and should last me a while, but what was most important is I was able to receive prompt service. Thanks again to the sales staff and manager at the Jos A. Banks Men's Store for the service and good products.

Really enjoyed my experience here as I have at every Louie's I have used over the years the staff…read moreis always so helpful. Can't recommend them enough they are very nice, have a huge selection of tuxes, and by far the best pricing!

Absolutely awful experience at Louis Tux Shop in Hamilton Town Center. This was for my sister's…read morewedding and they couldn't even get the basics right. I'm 6'/180# -- my pants, dress shirt, and vest were ALL wrong. On top of that, the pants had to be sewn last minute, which made 2 bridesmaids late for wedding pictures. Only 1/2 refund was provided back. Completely unprofessional and unacceptable for such an important occasion. DO NOT trust this place with your tux rental, it's not worth the $ savings.

I cannot say enough great things about Parish, the gentleman who helped us out with a tux and suit…read morefitting. It's prom season, so the store was incredibly busy and yet he was calm and kind and professional. Helped fit my 16 year old for a tux for prom and worked through all the details. Then fit my 13 year old for a suit for confirmation. Answers all their dad and I's questions and made fabulous recommendations. Will definitely return to this location specifically because of him.

Excellent service and fitting help. Friendly staff and well-organized location. Shoutout to Olu!read more

This shop is fantastic, the young ladies working the day I went in were very helpful and gave us…read moregreat service. Rented a black tux that fit perfectly and it was a great price for what I received. Will definitely use them again next time I have an event needing a suit or tux.

I was looking for a place to get a tux from. I started looking in maps and found this location…read more Started reading the reviews and I was a little afraid of not getting what I was expecting for. ABSOLUTELY WRONG! This place is fire! They founded me everything on every color I was looking for. Complete set, including shoes and socks! It's worthy when you're looking a for a tux only for a day. Thanks Sarina!

Brian and Graham made me feel like I walked into my own home and they did so without even trying…read more Amazing service thanks gents!

Staff is not friendly nor appreciative of your business. Tux worked out fine but over priced for a…read more48hour rental. Would not recommend this group if you're looking for good service.

We had to go here for fittings and rentals for some suits. The fitting process went smooth. However…read morethe suits that most of us got had to switch out belt and shoe sizes. Other than that it was a good company to deal with.

My experience with Mister Penguin, Chesterfield, was extraordinary. The manager's greeting, the…read moreresponse to my need for a tux on short notice, the selection, the fitting, etc., all turned a dreaded chore into a pleasure. These folks know that the customer is king and I was treated like royalty. Don't even think about renting a tux anywhere but here! BTW, if these folks can't make you look good, you're ugly!

Everything fit perfectly! Big shout out to Nikki! I do believe she was the store manager! She was…read morejust amazing!

When we came to pick up the tux, the night before prom, they had put in the wrong order. So the…read morecoat did not fit at all. So we had to drive 90 miles round-trip on the day of prom to pick it back up. They said sorry, but did not own it, and offered no discount. And to negotiate a discount I would have had to come back yet again to speak to a manager. So for me and all of my family, with many weddings and dances in the future, Louis' is not worth the risk.

We visited the Muncie, IN location on Saturday, December 20, 2025. We had a very positive…read moreexperience with shopping at this location, the store manager (believe his name was Scott?) was very helpful and walked us through the process. He was able to fit our son for a suit and all accessories. The customer service he provided was refreshing and he made the entire process very positive. We will be recommending this store to our family and friends. Thank you so much for the concierge-level service! Staci P.

This was an absolutely awesome experience for us in renting a tuxedo. The store was immaculate,…read morewith everything orderly placed and entire store clean. We were helped by Ryan, the Mgr, and Zack assisted him. Ryan showed us exactly what we told him we were looking for. They were both very thorough explaining what amenities would go well with the tuxedo we were interested in and showed swatches of different materials for ties and the waistcoats. These two were so professional and helpful yet very enjoyable to be around. Ryan ended up saving us a nice amount of money by making it a group rental with our son, and this caring really stuck out with us. We enjoyed every minute of the time spent making our decision and felt like we had made new friends by the time we left the store. Thank you very much, Ryan and Zack!