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    Louis Vuitton

    3.4 (305 reviews)
    Ultra High-EndLeather Goods
    Open 10:00 am - 7:00 pm
    Updated 3 months ago

    Louis Vuitton Photos

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    The Murakami Neverfull MM.
    Malu B.

    Still the best LV boutique store to go to. As it is conveniently located in Stanford shopping mall. SA are really friendly and polite.

    Ter L.

    This is, hands down, my favorite Louis Vuitton store to visit!! Each and every visit is thoroughly enjoyed & this most recent trip was no different. After a very quick, in and out, trip to the Valley Fair LV due to the shrunken store [because of renovations] and the lack of variety when it came down to offerings on display, I made the decision to make the drive to Stanford. This store is open, clean, and the handbag displays are simple yet so pretty!!! Per usual, patrons entering are immediately greeted. I didn't expect to make an immediate purchase since I was contemplating between 2 different handbags- I was simply hoping for an in-person visual before making my decision. Our party made a quick walk through before stopping in awe at the On My Side. In comes Johnny... Thank you to SA Johnny Tran for going above and beyond when it came to ensuring this shopping experience was memorable. Thank you for engaging and connecting with me on a personal level- which doesn't ever really happen in these store settings. Thank you for taking the time to listen to my wants, needs, and concerns. I appreciate the fact that there wasn't any pushiness in any way and you stuck with me throughout my indecisive process- YOU'S A REAL MVP!! 5stars but I wish I could give more!! While I would prefer to do the browsing on my own, Johnny's genuine love for the business/product really stood out and won me over. He will take the time to get to know you as a person and will give side recommendations according to your likings. YES, he comes highly recommended to anyone who is looking for an amazing shopping experience. You're welcome in advanced...

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    4 hours ago

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    1 year ago

    Bad service! Bought the bag 2 years ago, bag was defective by manufacture, they were refused to fix ...

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    Page 1 of 8

    Ask the Community - Louis Vuitton

    Does this location have the capability to do fragrance refills?

    Is this a free standing LV store or inside a shopping mall like Bloomingdale's or Neiman Marcus?

    Hi Carol, yes, it is a free standing store.

    How long is the wait to go inside the store?

    It depends on the day 30 mins to an hour. Weekends there's a long line. It's best to make an appointment.

    Do they do hot stamps?

    No they don't hot stamp in that store.

    Any direct phone number to reach the store?

    In my experience my call always ends up in client services. This is their number listed when I googled it. I hope it helps. 650 328 2801

    Don’t See Your Question? Ask Away!

    Review Highlights - Louis Vuitton

    This review is for the service I recently received from BRANDON ORTEZ, team manager at LV Palo Alto.

    Mentioned in 4 reviews

    Read more highlights

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    Village Cobbler

    Village Cobbler

    3.7
    (73 reviews)
    0.9 mi

    I loved Vanessa Avila's work but I am very disappointed in her non-responsiveness since the abrupt…read moreclosure. At one point she responded to my text saying that she would be delivering the (ostensibly repaired) shoes on the weekends. That was in March and no shoes appeared so I have tried to call her but her voicemail is full. I text her again and again. I have told her that I assume some bad things are happening in her life but I pleaded with her just to communicate. I said that I can have plenty of sympathy but that I need some dialogue. Has anyone else received a response from her of any sort since, say, March?

    5 months. That's how long it's been since I dropped my loafers off for minor repairs, she took my…read moremoney up front and gave me the pink slip asking for a couple weeks, and they've been giving me the run around since then, first couple times I was told they couldn't find the matching thread for the color of the shoe, and that they'd placed an order with their supplier, she left me a phone number which is also displayed on the door, that phone is never answered, like ever, and I have to come in person driving all the way to realize they're pretty much always closed citing one or the other "family emergency". I'm sympathetic to personal issues, but seriously, how often does a business have family "emergencies"? I've lost both my money and a pair of perfectly fine loafers, not to mention the several drives be had to make as a reward for giving them my business. Never again!! Outrageous.

    Photos
    My pink payment and pickup slip, I've been carrying this around for 6 months now!
    My pink payment and pickup slip, I've been carrying this around for 6 months now!
    Village Cobbler
    Village Cobbler

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    Dolma Handicrafts

    Dolma Handicrafts

    4.1
    (44 reviews)
    0.7 mi
    $$

    So many styles and designs in beautiful fabrics. Friendly owner. My new favorite source of summer…read moreweight tops and winter scarves.

    This is an amazing place to shop in downtown Palo Alto, and yes, you can find some amazing things…read moreto wear here, even if your summer capsule wardrobe is primarily made up of solid neutrals. Everything that I bought over here this summer is made of 100% cotton in Nepal. I bought some ivory/cream/light beige cotton/linen pants that were so comfortable and flowy. I also bought some pale pink cotton pants - and they feel very neutral in spite of being pastel. I love the "criss cross" opening at the ankles of all the pants that I bought. Very cool! No patterns. Just neutral solid pants. Each pair of pants was about $58 but totally worth it because they're very durable. I wash them on the delicate cycle with just a little bit of gentle detergent, and dry them on a clothes line in the sun (they're dry in less than fifteen minutes). They had lots of white cotton tops; unfortunately none of them were sleeveless or just a wee bit longer sleeves than sleeveless. I'm not a fan of full sleeves in the summer. I made an impulse cashmere shawl purchase on a cold summer night here because it was cold outside and the air-conditioning made the restaurant nearby (Tamarine) feel like the North Pole. It was a neutral ivory/cream color with a super-tiny dark brown herring bone pattern on one side. I like it because if I want a lighter looking shawl, I have the cream or ivory on one side, and if I want a darker looking shawl, I have the dark brown on the other side. A bit spendy at $200 and most definitely not vegan, but I was freezing... I do own a few woolen sweaters and leather shoes, although I really try hard not to buy wool or leather. Cashmere is so, so, so soft and feels so lovely on the skin. Like Sarah Jessica Parker in Sex and the City says about cashmere: it's a cashmiracle! They have some cashmere scarves in neutral solids too. The only downside was that the music was deafening. It made me want to leave the store as soon as possible, instead of staying for hours and trying on some more clothes.

    Photos
    Interior
    Interior
    Interior
    Interior
    Dolma Handicrafts

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    Cassara Brothers Clothiers

    Cassara Brothers Clothiers

    4.7
    (133 reviews)
    4.4 mi
    $$
    Family-owned & operated
    Committed to satisfaction

    I have become a very frequent customer of Mario. A true local gem started by Mario's father. I…read morebought a sport coat at a nice outlet but did not realize all the buttons needed to be sewed in. I had tuxedo pants that were 10 years and a few inches ago that Mario expertly tailored to current measurements on short notice. In addition, I gifted my son a fine suit and Mario hit that one out of the park. Finally, I had a full suit purchased at the Livermore Outlets that Mario made look like a custom suit. Mario is a class act, I would drive from all over the state to have Mario work on my undersized wardrobe. I highly recommend this shop!

    Mario and his team are the best! I needed a suit for my wedding this past week but I only had about…read more10 days. I had reached out one weekend but they were away from the shop due to an event. I texted the number and Mario was able to set me up with an appointment for the upcoming Tuesday of that week. The process was pretty quick. Mario took my measurements, he explained the rental process, let me look at some designs and ultimately gave me freedom on the color I wanted. Price was what I expected between $250 and $300, including the 2 piece blazer and pants, white shirt, matching vest and two ties to choose from. They could have included shoes as well but I had my own pair. I'm not sure if that would have altered the price. It took about 5 days for it to be ready, as I could have picked it up the following Monday but it was a busy day for me. Mario even let me try it on and make alterations before I walked out ensuring that my suit was the perfect fit for my special day. Overall, the customer service was top notch and I felt like I was able to take my time throughout the experience despite all the stress that comes with getting married. Thank you, Mario for making my special day a day to remember!

    Photos
    Cassara Brothers Clothiers
    Cassara Brothers Clothiers
    Such a pleasure outfitting this couple and their family!
Congrats on the beautiful day and looking forward to seeing you again Arjun!

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    Such a pleasure outfitting this couple and their family! Congrats on the beautiful day and looking forward to seeing you again Arjun!
    Chanel

    Chanel

    3.5
    (19 reviews)
    0.1 mi

    Popped by on a whim because I was looking for a specific chain belt style that I knew Chanel…read morecarried. There wasn't a line and I was ushered in quickly. The manager of this location assisted me and he was so friendly and helpful. He allowed me to try on all the various belts they had that I was interested in and also pulled out one that wasn't on display. There's also a seperate section primarily for clothing on the upper level. No security present so I just wandered in. There's a hidden closet as well, and the associate kindly opened it up for me without any prompts. I'm looking forward to standalone store opening which is slated for Fall 2026 (maybe sooner is construction gets done quickly!). It's going to be much larger than the current space within Neiman Marcus.

    False advertising on hours. Unreliable and bad service!…read more Do not trust the 7:00 PM closing time listed online for the Chanel Boutique inside Neiman Marcus Palo Alto. I visited the San Francisco boutique first, where staff confirmed the exact item I wanted was in stock here. I drove out to Palo Alto specifically for this piece, arriving at 6:45 PM. Even though a transaction for a confirmed item takes less than 15 minutes and other customers were still inside, the sales associate refused to serve me. When I brought up the posted hours, both the associate and the store manager stated that they strictly close at 6:30 PM. It is completely unacceptable for a luxury brand to advertise a 7:00 PM closing time while enforcing a secret 6:30 PM cut-off. Do not waste your time driving here late in the day. Very disappointing!

    Photos
    Chanel
    Chanel
    Chanel

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    Louis Vuitton - leather - Updated June 2026

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