Our family would like to thank the in office staff and Dr. Ruthie for their tremendous compassion…read moreand extreme care from beginning to end. It was difficult processing the thought of having to let our Kaia girl cross the rainbow bridge. We have previously used Lap of Love for our 16 year old year old yorkie and had a great experience under a very sad circumstance. We appreciate everything you've done and allowed Kaia to remain at home with us. Lap of Love made this very difficult time stress free and demonstrated true compassion for our grieving family. Thank you Dr Ruthie for explaining the process and allowing us the time we needed to say goodbye. You are a true professional.

I had to euthanize my 16 year old dog due to her declining health and quality of life. For weeks I…read morewas going back and forth about it but Lap of Love made me feel better about my decision. I really appreciated the people I spoke to over the phone when asking questions about the whole procedure and setting up the appointment because they were very supportive and respectful. Dr. Renee was amazing. Very sweet to my baby girl on her final day with us and she was comfortable and peaceful in her passing. They offer a complimentary clay paw print and Dr. Renee was able to shave some hair for me. It was a quick procedure and Dr. Renee ensured that she was in no pain during the procedure and she was safe when being taken away. I chose to do private cremation and was able to pick up the ashes from the crematory after a few days. I've had to euthanize previous dogs before but this was my first time using Lap of Love and I thought the whole process was perfect for my old gal.

Dr. Ma was so kind to both me and my sweet Betty - everything went really well. I highly recommend…read moreher.

After 16 wonderful years, it was time to say goodbye to my beloved dog, Bear…read more When the dreadful day arrived, Bear did not feel any stress. It was just like any other day that he was sleeping in on my bed. Dr. Ma made sure I had time to spend with Bear every step of the process. Bear and I are fortunate and grateful to have found Dr. Ma. Every small gesture revealed how much she truly cares. She is gifted with the grace and compassion to handle such heavy grief. Thank you for offering such an invaluable and heartfelt service.

I could not have asked for kinder, more wonderful people to help me through one of the most…read moredifficult experiences of my life. Dr. Dominique was loving, so skilled and so present. I will forever remain grateful for Lap of Love giving my beloved Nico a peaceful and dignified end.

I recently had to say goodbye to my cat, Muffin, and I am so, so grateful to Lap of Love for their…read moreexistence and in particular to Dr. Ruthie Parsley, for making one of the worst days of my life more manageable. I filled out the form on Friday night and booked an appointment for Sunday evening. They sent a follow-up email stating that they would call to confirm the appointment, and that if they weren't able to reach me to confirm details, they would need to cancel/reschedule the appointment. I replied back that I had to work on Saturday morning, and if it'd be possible to call not during those hours (so I could try to remain a non-functional mess at work), I'd really appreciate it. They actually called me that same night at 11pm and were so patient with me through my mess of tears. On the day of, Dr. Parsley called about an hour prior to give me an ETA and appeared right on time. She offered comfort, explained the process on what to expect, allowed time for questions, and gave us the time we needed to say goodbye. She took a clay impression of Muffin's mixed toebeans + a clipping of her fluffs for me to keep, and also gave us some more time while she went out to get Muffin's basket ready + I was able to carry her to her car to "see her off." It was the most peaceful transition I could have asked for, and I was able to hold Muffin in my arms throughout the process. The email she sent me the day afterward offered support + also showed she really listened/cared, and I received a card in the mail from her as well. I'd chosen to have Muffin cremated so per my request, Lap of Love sent her back to my vet so I could pick her up from there. My world is feeling a lot emptier, but this is the best I could've hoped for given the circumstances. Thank you for being there and for everything you do.

At an incredibly painful time, Dr. Katrina Flinn came to my home and put my precious little Stella…read moreto sleep. She was kind, compassionate and cared for me, my other little dog who what present throughout and of course my dearest fifteen year old Maltipoo, Stella. I highly recommend her should you find yourself having to make one of the hardest decisions ever to help your beloved pet move on to the next phase of their journey. She was truly a blessing.

Very professional. Very caring and empathetic. They made a difficult process a little bit easier…read more Would highly recommend to others.

We had a quality of life assessment for our senior dog last summer with Dr Brian. He gave us a lot…read moreof useful information and wanted to follow up with some medication and in office tests. When I contacted his office I was unable to secure a time to pick up the medication or schedule an appointment. My voice messages and emails largely went unanswered. The biggest shock was receiving an invoice today (7 months later) for the medication I never received. The invoice even included a finance charge. Thankfully there are better options for senior dog care in San Francisco.

Our Kara kitty was diagnosed with cancer in her abdomen last month, and there was nothing we could…read moredo to help cure her. We made her as comfortable as we could, injected fluids in her everyday, and she had strings of good days, but then on Christmas Eve, her body just couldn't take it anymore. I got referred to Dr. Van Horn and his services from a family member and a couple of friends, and my wife and I are so glad that there are angels on earth in the form of Dr. Van Horn, Zayn, and Jennifer. They were all incredibly kind, compassionate, and professional and in spite of having to play phone tag and change the day of our appointment a couple of times. It's not easy at all to do what Dr. Van Horn did, but he did so with the most calm, kind, and understanding heart. He explained everything to us very clearly and even went so far as to share things about himself and stories about his pets to help us through things. He was so patient and gave us all the time we needed to say what we needed to say. He was gentle with her and helped her not suffer any longer. Kara was in excellent hands with Dr. Van Horn, and I highly recommend him if you are in need of services for your pet in their last moments. It was the most peaceful day, spending time with our Kara on the couch on Christmas Eve, and having Dr. Van Horn help ease her passing, and now we're so relieved that our kitty doesn't have to suffer any longer. Dr. Van Horn even went so far as to make himself available to us if we needed someone to talk to in the future, and if I ever see him in the city, I would gladly go up to him and say hi. I consider him family based on how kind and gentle he was to our Kara. Thank you so much, Dr. Van Horn, and all of your associates, for helping our last moments with Kara be so loving and meaningful!

There are no words to adequately describe how difficult it is to say goodbye to a beloved pet, but…read moreI hope I can adequately describe how grateful we are for Dr. Sam Counts. Having to say goodbye to our sweet Mini Australian Shepherd, Magic, was one of the hardest days of our lives. From the moment Dr. Sam arrived, she treated both us and Magic with extraordinary compassion, patience, and respect. She explained every step of the process, answered our questions without ever making us feel rushed, and gave us all the time we needed. Her calm, gentle presence turned what could have been an overwhelmingly stressful experience into one filled with peace and dignity. After Magic passed, Dr. Sam lovingly wrapped him in a blanket embroidered with the words "Love and Dignity." Those weren't just words - they reflected exactly how she cared for him. We chose private cremation, and when it was time for Dr. Sam to take Magic with her, my husband carried him to her vehicle. I expected it to be a simple transfer into the back of a car. Instead, the rear of her vehicle had been thoughtfully prepared. It was beautifully arranged with flowers, and Magic was gently laid in the center with the same care and reverence that had been shown throughout the entire visit. It reminded me of a hearse - not because it was sad, but because it conveyed something so important: this wasn't just the body of "another dog." This was a cherished member of our family who mattered, and he was treated that way until the very end. That moment will stay with me forever. If you are facing one of the most heartbreaking decisions a pet owner can make, I cannot recommend Dr. Sam Counts and Lap of Love highly enough. They didn't just help Magic leave this world peacefully - they honored his life, our love for him, and the bond we shared. For that, we will always be grateful.

My sweet 15 year old yorkie was having a really hard time - I called on Monday and made a…read morereservation for Wednesday - I was a bit worried my little girl may not make it until Wednesday and they actually referred me to some additional partner options but the times didn't work so we stuck with the Wednesday appointment- they were so kind on the initial call... when Dr Evelyn shows up at our house she was so sweet and explained everything- I of course was a bit frazzled and couldn't even remember her name but she was so kind throughout the entire process - my sweet baby daisy mae crossed over the rainbow bridge with no pain and peaceful which is all I could ask for - I highly recommend this organization to anyone who unfortunately needs this service ... only Sharing photos when she felt good

I cannot fully express how much Cara has done for me and my lil Capone. I was referred to her…read morethrough a mutual friend when I found out my little guy was diagnosed with a terminal disease. I couldn't have asked for better therapist and person to bring into my life during the most difficult of times. From our very first session, it's like it was meant to be. She was so incredibly understanding and compassionate. She basically held my hand through all the steps I had to go through, that Capone and I had to go through together. She stood by our side for a year. She guided me, emotionally and spiritually. She taught me how to think rationally when making tough decisions, she celebrated our small wins, she talked to me through the darkest of times, all the vet visit, radiation treatments, times filled with tears and guilt. She honored the bond Capone and I have. She helped me stay strong. she taught me to write down what I was feeling, she showed me techniques to get through moments when I would be alone. she constantly checked in and made sure I kept in touch. She held space and even cried with me. And after everything was all said and done, she was still right there, spiritually and emotionally by Capone and my side. She has so much experience with animals both in the veterinary field and as a fur mama herself. I could not have asked for anyone better to be by my side, to share Capone and my journey with. I am forever grateful, and truly honored to have met her. She has a very special gift and an even more beautiful heart. I couldn't recommend her enough. This is exactly what she was born to do. To Cara, Today, 4.16.24, marks the one year anniversary since Capone transitioned. I just wanted to reach out and tell you I am forever grateful for all of your love and support through that really hard time. Thank you for showing up for Capone and I, thank you for selflessness, thank you for your patience, thank you for your understanding. Thank you for your beautiful heart and thank you for being the incredible friend you are! Couldn't have done it without you! Sending all the love and hugs your way! LOVE YOU

My husband & I knew we were coming to the end of our time with our beloved cat, Tocho. And we knew…read moreit was going to be difficult because we were so attached. Somehow I stumbled upon Cara's services and from there, she walked by our side until the end--and beyond. Cara is warm, knowledgeable, intuitive and caring... Everything we needed to shepherd us through our loss. I highly (highly) recommend her services. And I won't go through another loss without her.

My dog was a warrior battling lymphoma for 372 days. The support staff that walked me thru the…read moreprocess was patient and compassionate. I had scheduled an appointment for the end of the week, but was checking to see availability almost daily. The team never made me feel like it was an imposition and their policy of cancelling 4 hours ahead was reassuring. But as I saw my dog decline day by day, and the morning off he didn't want to eat - I decided to called early morning hours to see if there was availability that day. Dr. Karen Vine was patient, compassionate and empathetic, walking me thru step by step the process. And her examination of my dog made it more reassuring I was making the right choice at the right time.

This is the review I have been holding off for a while…read more Today marks 6 months since we used this service. This has been the most difficult and saddest decision we've had to make. When I contacted Restful Paws, I didn't know what to expect. In fact, I felt bad crying on the phone because I couldn't imagine trying to talk to someone like me at that moment. But the staff couldn't be more understanding and supportive. Unlike making end of life decisions for your fur baby, the process of scheduling this appointment was very easy. Restful Paws asked all the right questions, set the expectations, and made this process that much easier. And on the day of, Dr. Ami arrived promptly at the scheduled time. She was very caring and understanding, and she put all of us at ease. We could not have asked for a better last day for our Sodapop. I'm thankful that we reached out to restful pause, and grateful that they were able to come to our house to help us get through this phase. Weeks later, we received a card from Dr. Ami sending us her condolences. Thank you, Restful Paws, for doing the service that you do. I'm sure it's not easy, and I can only imagine how sad it is to do this on a daily basis. Thank you so much!

Happy Tails is the absolute best!…read more I have been coming here for the past five years. The staff is super friendly and the doctors are amazing. I have had two pets pass away with the help of Dr. A and Dr. D. They were so supportive when my cat and dog had to leave this world. They explained the process and let me take as much time I needed to say my goodbyes. The doctors are also available for questions and concerns over email or by phone. It usually takes them 24-48 hours to respond. The facility is always clean. Happy Tails has a few separated waiting areas to help keep pets apart while they check us in. Exam rooms are always clean. Thanks Happy Tails for taking care of my fur babies!!

The girl I spoke to on the phone was not nice. She told me they had no appointments, were not…read moretaking new patients, and I probably was not going to find one on the area. Rude. Not helpful when your dog is sick.

Well, we gave Dr. Conner just 5 stars because we the system wouldn't all us to give her ten stars…read more She was very easy to connect with via text, phone, and email. She was flexible on our setting an appointment with her. She really took the time to get to know our 18 year old puppy, Sophie. The whole experience from the day we connected with Dr. Conner to the day Sophie (her ash's) "came home" was remarkably caring, compassionate, and loving. We recommend Dr. Conner for any person or family in that incredibly difficult time in life, that time when we compassionately need to say goodbye to the companions that have loved on us their whole lives. Thank you Dr. Conner

Dr. Conner at Constant Companion was an absolute blessing during the hardest time of my life…read more My dog was diagnosed with a terminal neurological condition two months ago. She was not in pain, but her condition changed minute to minute--sometimes worse, sometimes better--depending on progression and medication response. Deciding when to let her go was incredibly difficult. What I knew without hesitation was that, due to her severe stress at the vet, I did not want her final moments to be anywhere but home. Unfortunately, securing an at‑home appointment isn't always easy, and my biggest fear was that her condition would suddenly decline and I wouldn't be able to get someone to my house in time--forcing her last moments to be spent frightened at a clinic. Dr. Conner completely removed that fear and stress. She worked around our needs, scheduled appointments with incredible flexibility, and canceled or adjusted them without guilt or pressure. Her number one concern was always my little girl's comfort and dignity. That flexibility gave me the greatest gift anyone could offer in this situation--the ability to make the right decision at the right time, without the added stress of trying to force such a deeply personal moment into an external calendar beyond my control. Dr. Conner's compassion, patience, and understanding meant everything to us. I will forever be grateful. I used copilot to finalize my thoughts but the above is 100 percent accurate reflection of my experience.