Cheryl is truly amazing. I had to reschedule a few times because I simply wasn't ready to say…read moregoodbye, and she was incredibly understanding, patient, and accommodating throughout the process. Her calm demeanor, compassion, and presence brought so much comfort during one of the hardest moments of my life. Charlie Bear was so much more than a dog, he was my constant companion for 15.5 years, through every chapter of life. Saying goodbye was heartbreaking, but Cheryl helped make an impossible day a little more bearable and Charlie went so peacefully. I am deeply grateful for the care, kindness, and respect she showed both Charlie and our family. Thank you, Cheryl. I cannot recommend you highly enough.

This is overdue. I can't express how much this whole team helped me after my tiny fur baby passed…read moreaway. I was scared to hand her over because I didn't trust that I'd actually get her ashes back (I fear some places lump all pet ashes together). I called all over the bay area and no one gave me enough confidence until I spoke to Dr. Ramos from P.E.R. She actually spent a lot of time hearing me out, then making calls to ensure all of my fears were just that- fears. I was treated with respect and kindness. When I brought my baby to the center I was given space and time with her to grieve before she was taken. This was much harder than expected so their set up and process was appreciated. The team was very communicative and helpful. When her ashes were returned to me a couple of weeks later, I was extremely touched that they felt moved by my baby's story and had kindly added little treasures that I will always cherish. I never expected to lose my beloved pet and I don't wish this on anyone, but having this team help get me through it was a gift. If you're reading this it means you're probably grieving your own loss. I'm so sorry. Have faith and confidence here. Thank you from the bottom of my heart, Dr. Ramos and Pets Eternal Rest team.

Utoh was very understanding of our needs and situation. Thank you for accomodating us.read more

It was a pleasure to collaborate with Yuto, who is there to support take care of my dear kitty's…read moreremains with the utmost of care. He was fantastic, and super flexible with my timing. Her ashes in a beautiful cedar box were ready quickly and it was a wonderful experience during my time of loss.

Sam & Sarah were on point today with Top Notch service. Kind, thoughtful, attentive,…read moreefficient...the list goes on & on. Since Alicia left, the hospitality of the front office has declined. I had to go to A4Pz today, a Sunday, and discovered this is the day to go for fast, fun service with a big smile & no attitude. You ROCK, Sam & Sarah!

I've been a customer with this vet office since 2022 when I moved to Suisun and started taking my…read morechihuahua Benito here. At first I had no complaints. They even had one of the doctors fix his teeth. They took really good care of him during that procedure. About 2 years ago the team started becoming real sticklers about the heart worm medication I gave him every month. It was a nuisance but I figured it was a safety precaution as they explained to me. Then when my fiancé moved in with his 2 pit mixes it became pretty ridiculous. This vet office had policies that are incredibly strict around prescribing heart worm medication. And with 2 medium sized dogs and a little, the price of these meds is WILD. I know this inflexibility around policy is not typical since I've asked folks about their vet experiences and found that some vets will have you sign paperwork that says you understand the risk of not getting them tested every year in order to ensure the dog can stay on the flea tick heart worm meds. This strictness was also very different than my experience at Redwood Vet Hospital in Vallejo. I give my dogs their heart worm medicine every single month without exception. I never miss a dose. This vet office isn't really willing to work with dog owners and seems more loyal to their policies & money than trying to mitigate health risks & disease in dogs. They don't believe their customers who tell them that we don't miss a dose. They don't care if you understand the risks they're describing for a possible missed dose. They will proceed to talk to you like your dumb. I've experienced both Dr. Kafka & Dr. Brandwajn talking down to either me or my partner (over the phone) about how we care for our dogs. I used to work at a dog daycare and I understand that many, many owners don't really know how to properly care for their dogs. I feel for vets and what they have to see and deal with. But the way business is conducted in this office is not the way to make it better. I haven't seen Heather in the office for a while, I'm not sure if she still works there but she was one of the office staff who didn't treat me like I didn't know what I was doing and even leveled with me and said that if money was an issue I can get my 3 dogs vaccinated at the monthly SPCA clinic. She seemed to understand that the safety of the dog should be the priority, but when we took our dogs back for their next checkup at A4P after taking them to the vaccine clinic we were treated as if we were lying about them having been vaccinated. The amount of hoops we have to jump through just to get our dogs access to flea tick & heart worm meds feels like a scam. We've brought our dogs in just for a simple heart worm test or cytopoint shot and been quoted $1000+ for a wild amount of additional tests they wanted to tack on. I do not feel like this vet is trustworthy or has my dogs best interests in mind. Our experience at the last two visits has finally convinced us to change vets. Which is sad because I really wanted to support this local business that isn't owned by private equity. Please enjoy pics of the goodest dogs in the world

My best friend passed to puppy heaven and after 10 years of companionship my friend is gone, but…read morewill never be forgotten. I was at a total loss of what to do. I called Kwasi and he was here to pick Jack up in 30 minutes. I really appreciate how quickly he arrived and had Jack back to me. I cant thank you enough! Daniel

Our beloved dog Delilah passed away in the early morning of April 7, 2024 at the age of 13 years…read more Her passing happened on a weekend, and many of the locations that I contacted were either closed, couldn't pick up until another day, or couldn't do a pick up due to us not being part of the area they serviced. It was already a stressful situation as it was. Thankfully, Pets.RIP was available at any hour of the day, so I made a call to Kwasi who answered my call and answered all my questions that I had. Kwasi is definitely a gem of a person; he is very compassionate, and being a pet owner himself, he understands the stresses that a passing of a beloved pet can have on its owner and family. There was no rush on when he could pick up; he told us to take as much time as we needed and to call him when we were ready for her to be picked up. After he picked her up to have a private cremation done, we kept in contact with him and he provided updates on when her urn would be ready. After 10 days from when he picked her up, he contacted me to let me know that her urn was ready. He went above and beyond and drove here to personally bring her to us. We would have been okay with having to pick her up from where ever she was, but the fact that Kwasi did this really touched us. Again, he is truly a gem of a person. Her urn was a beautiful sheesam urn with a nameplate of Delilah on it. Seeing it made me cry because I missed her, but also happy that she is finally back with us. If you ever need a private cremation (they also offer communal cremation) for a beloved pet that passed, please do not hesitate to contact Pets.RIP. The prices are reasonable, and they will take care of you from the moment you contact them until the time you receive your pet's urn.

The team at Bubbling Well is kind, companionate and most of all understanding. Georgina in…read moreparticular has always been professional and courteous. We've worked with her over the last 15 years and each and every time she made us feel valued and appreciated. The memorial grounds are immaculate and the perfect setting to remember your beloved pets. Each and every time we visit is a memory. Thank you again to the entire team for taking care of our babies

It's a special place - worthy of being where beloved pets rest. Their compassionate staff lends to…read morethe comfort in the choice.

Dr Preet and her brother and ENTIRE staff are amazing, we all bring our animals there for over 40…read moreyears Dr Harry would be so proud as they treat our animals with love/Kindness. They are fair in pricing and just all around THE BEST Vet in the entire BAY AREA Broadway VET is amazing & Arial at the front desk is FIVE STAR CLASS ACT.

Was a long time customer but this one incident changed everything. I had been taking my dog to this…read morevet for a few years now to get her check ups, vaccines, and dental work done. My dog is a toy fox terrier and she has black nails. Because of this a lot of groomers tend to cut too far out and end up hurting her, or making her bleed. Thus, when my groomer (who knows how to cut nails-- unlike this vet hospital) is fully booked and my dog needs a trim I take her here. Every-time they cut my dogs nails I was there and would hold her for comfort, she would move a little but that's about it. Never once, by her veterinarian nor in her medical records was it recorded nor stated (to me) that she had AGGRESSION issues, especially regarding nail clipping. I took my dog yesterday for a nail trim for 35 dollars, I don't mind since I pay for "quality". I don't want her to get hurt. However this time, they took her to the back without me (I had no issue since I trusted them ) but when she returned, I immediately noticed her nails WERE WAY TOO short! They were uneven throughout her paws. And she showed discomfort. I later took her to one of my other groomers and that's when we noticed THEY HAD CUT THROUGH 4 of her nail vessels and HURT HER. What's worse? At the end of the appointment there was no mention of aggression just that she was a wiggler (we both laughed). I called them to fix this or atleast make it right, instead I got a call from the manager. This manger is extremely disrespectful, emotional and started trauma dumping on me and cursing about a previous experience he had with a different dog. He then proceeded to blame their incompetence and inconsistent work on my dog. First he claimed that this is is bound to happen with dogs with black nails all the time ( not true, you are suppose to go in with clippers to cut majority of the length, THEN once close to the vessels GO IN WITH A NAIL GRINDER OR FILE. They just used the clippers ) . THEN he claimed that my dog didn't like having her nails cut because of an incident she had in 2021, despite having constant nail trims after the incident with no issues. He claimed that she was aggressive, and tried to justify their terrible work? ( if this was even true, why did they continue the service and HURT MY DOG? A good vetenerian would have refused service if it wasn't posible.) throughout this whole call he was yelling, talking over me and being so rude. When I told him that I just wanted my money back and wouldn't return he said the most disrespectful thing. " I would be more than happy to give you your money back, but let me give you some advice you should put your dog on sedatives for future nail clippings" crazy! Recommending this to a dog with no reported aggression is dangerous ! And extremely rude! For the sake of your baby's just don't come here. He proved that they DONT care. Why would you want to leave your pet in care of someone who can't even trim nails correctly?

We recently used Restful Pets for our beloved boy, and I truly can't recommend them enough…read more We called several other places first, and many were far out in places like Fresno or Gilroy. It was really important to us to be able to bring him ourselves and have that sense of control. I had also heard too many stories of larger operations misplacing pets or losing ashes during transport, which felt unimaginable. Some of the places we spoke to also felt very transactional. It didn't feel like they were meeting us in what was a very real, emotional moment. Restful Pets was completely different from the first call. They were genuinely compassionate. Being local made everything easier, and their turnaround was much faster than what we were quoted elsewhere. It's definitely no-frills, with no big packages or upsells, but that ended up being exactly what we needed. What mattered most was knowing he was close and that we were in control of the process, with someone who treated us with care. That made all the difference.

Used this service over a year ago and I am just coming back to review. Over all okay experience but…read morethe interactions i had with the owner were just weird. Would not recommend, much cheaper to go straight to the crematory they use (golden state crematory) and your personal vet for euthanasia. can't shake the feeling i got from this business and owner even a year later...

This place is going downhill. We had an evaluation with our cat and it took OVER ONE MONTH for the…read moreDoctor Lin to FINALLY get back to us with results. The only reason why we received our results is because we had to push and call and express our frustration. For the last week and a half it's "Oh the Dr will call you today." But she doesn't call until the end of her work day, so you can't call her back. She says she'll call on Monday after the weekend. Monday we get no call so we call Tuesday. "Oh she's not in today." This is irresponsible bullshit. What about the first few weeks after our appointment? NOTHING? NO ATTEMPT TO REACH OUT TO YOUR CUSTOMER? Obviously our needs are not a priority for this place.

I'm so happy to say I've finally found a vet closer to home that I truly feel cares for my fur…read morebabies. I have two 11-year-old chihuahuas, and one of them has had many health issues over the years. When I lived in Oakland, I took my dogs to Grand Lake Vet and when i moved to Richmond I would still make the trip to Oakland because it was all I knew. I l tried another place in El Cerrito but unfortunately had a terrible experience, so I kept making the drive. Recently, I was highly recommended Pinole Vet Hospital, and I'm so glad I decided to check them out. My dog had been itching excessively, so I booked an appointment online -- which was super quick and easy. Check-in was smooth, and the entire staff was so kind and welcoming. From the front desk to the vet tech and the doctor, everyone was wonderful. They genuinely seem to care about their patients, and that means everything. I'm beyond happy to have found our new vet closer to home. Highly recommend!

Quick response and handled our dog with care with when she was picked up. Definitely would…read morerecommend!!!

On 12/23/25, my beloved Halo passed. I called multiple places in regards to how they would take…read morecare of him. I don't know how to explain it but I didn't feel the connection with them to entrust them with Halo. Tony called from Peaceful Pets of The Bay Area and while speaking with him, he made me feel better and comforted. He came to pickup Halo that day . They took great care and love for my beloved Halo. I received text messages for pickup, delay, and drop off times. I really appreciated the card and the "footprint" they have given and left for me, both physically and mentally. Thank you all that were involved in his care at Peaceful Pets of The Bay Area.

It is so hard to lose a beloved pet. But Dr Gina and the team at A Gentle Rest made it easier in so…read moremany ways They handle everything and come to you. Dr Gina gave us the time to say goodbye with no pressure, included our family members graciously, and treated our sweet old girl with the utmost respect and care. Thank you Dr Gina!

On March 18th I said goodbye to my beloved dog, Toby. It was one of the hardest days, but I'm…read moreincredibly grateful for the care we received from Dr. Gina Henriksen and the team at A Gentle Rest in San Francisco. Dr. Gina brought such compassion and calm during Toby's final moments. She took her time, treated him with dignity, and supported me well beyond what was expected. The way she gently tucked him in before taking him, with flowers and a soft light in place, made a painful moment feel peaceful. Losing Toby is something I feel every day. Thank you to Dr. Gina and everyone at A Gentle Rest.