best service ever, price is amazing and it appear to doesn't change over the years, best staff they respect a lot the appointments and they don't close until the take every pet, amazing respect for animals! read more

Low Cost Vet Mobile - Pet Services Near Me - Fresh Meadows, New York

RUN as fast as you can! This Vet is BEYOND rude and condescending. Keeps asking THE SAME QUESTIONS and cuts you off when you're attempting to explain what's wrong with your pet. Kept asking if my dog has all his vaccines. I said yes. He asked which ones, I answered. Asked how many times I went to the Vet to get vaccines? I answered. Then asked for records, I said I have them. Continues to repeat THE EXACT same questions, I responded all over again to then have him tell me that people go to the Vet for nonsense, they don't know what vaccines their dog gets. I said, excuse me, I just answered! He proceeded to hung up the phone on me. If this is him on the phone, with a new client, I don't want to imagine how he treats pets. I feel sorry for animals who get treated by this guy. read more

garo is a saint on earth. please do not pay attention to the bad reviews!! he has very strict rules in place to keep the place low-cost and so he's able to prioritize emergency cases. yes it's inconvenient, yes he is often short-tempered, but my cat would've legimiately died without low cost vet mobile. i was quoted $12k at a vet in williamsburg and he did all the work for $2500 (including medication). ignore how sketchy the website looks too he's just an older gentleman doing this work because he's passionate and loves animals read more

I would strongly advise pet owners to think twice before using this service. They arrived hours late to a line of waiting clients. After my pet's appointment, it took three weeks and four separate phone calls just to receive bloodwork results -- for tests I already paid for. I was then told they had "called me" but my phone number was incorrect. That is simply not true! I had no missed calls and have used this same number consistently for over 20 years, of which they confirmed. Meanwhile, I received no prescription for the seizure medication they themselves recommended, and communication through their email contact was rude and dismissive. When your animal suffers from ongoing seizures, time matters. Delays, poor communication, and attitude like this are unacceptable. I drove all the way to the Bronx for this visit and it turned out to be a complete waste of time and unnecessary stress for my pet. If your pet needs timely care or follow-up, look elsewhere. read more

Only go if youre a hot model because they will take you right away I waited 5 hours and the calling number hadnt changed They pick and choose who they want to serve They are also very very rude unless youre a hot woman The guy who answers the phone is full of lies At 630pm he told me they are probably on a lunch break What a joke! I told the guy it was an emergency cause my dogs were pooping diarhea and he said they will see me within 30 mins Also a friend told me it took 2 months for him to recieve lab results he paid for because the guy was rude and constantly giving him the run around My friend also told me they are not that cheap because they will charge you what they feel like they can reach for So like i said unless youre a smoking hot model female do not go here unless you want to wait and maybe get seen or ripped off I would not trust these people with my pets read more

Just spoke to someone about my appointment I paid a 20$ fee never got a email text logged back into the app it said no appointment I explained to the man he said "reboot and log back in " I asked do you see it on your end he said "no I just explained to you log in and look "so rudely they just lost a customer horrible service his attitude is disgusting I wouldn't bring your pet here !! read more

Warning to anyone considering this service: save yourself the frustration. I called to ask a simple question about what was included in their $175 cat neutering price, and the representative hung up on me, called my question "stupid," and eventually blocked my number. Every other low-cost vet I contacted answered that same question without hesitation. This person then put their unprofessional behavior in writing via email, which says everything you need to know. If they treat a prospective customer this way, I would not trust them with your pet. Look elsewhere. read more

Huge thank you to Demarcus. He was very friendly and patient! I asked one million questions (literally one million haha) and he answered each one with patience. He also helped me to create a new care routine that my family & I can transition into that will provide a permanent solution to my dogs illness. I am extremely satisfied. It was worth the wait, as well as worth the drive from Mount Vernon NY. I will definitely use their services again. - Nyasia read more

Low Cost Vet Mobile - Pet Services Near Me - Fresh Meadows, New York

No stars at all, waited 8 hours in the cold, they did an unneeded X-ray and gave me unnecessary pills. My dog hasn't eaten in four days now and is now whining today, I called the number to speak with the vet left a message, and received a call back from a man named Daryl, who reprimanded me not to speak, and told me what dog food to buy, and then hung up on me, he was extremely hostile and rude. I asked if she had a fever, or if they took blood, and he said no, why would we do that? I asked if she could be seen again today, I suspect an UTI or kidney issue, he then told me that i am not a Dr. and he ignored my request, and just kept talking about what dog food to buy, and suggested an ultrasound. I could not believe this man hung up on me. This is unacceptable do not take your pet here by no means. read more

I called to ask for pricing on emergency services and Was very insensitive about my dying cat

I took my first cat to a vet. That vet charged a lot of money, then forced me to bring in my cat every month just for the medication. I am low income and really could not afford the cost of the forced visits. I took her to the Low Cost Vet Mobile and was able to get her medication and check up for a very low price. I traveled from Brooklyn to the Bronx and Manhattan with that cat until I had to put her to sleep. I have taken my current cat to their full-time location in Queens. I don't mind the waiting outside compared to what I went through with the private vet. I trust them with my cat and am thankful for the prices they charge. read more

Told me my cat needed surgery, went to a second vet she gave him meds and now he's fine

THE WORST CUSTOMER SERVICE PROVIDED IN THE HONOR OF HELPING PETS. They think you're beneath them for the help they give you. they have no manners, they speak to you rude and treat customers like their being punished for asking for assistance on testing out pets. TAKE YOUR BUSINESS ELSE WHERE ASAP read more

It's too bad you can't give zero star, that's what this place deserve. Supposedly they open at 9a but they don't start seeing anyone after 10a ish. How unprofessional is that? I should have listen to the reviews. I wasted my time going there in a frigid cold for one thing, they told I couldn't get what I came for, then had the nerve to offer a whole brunch of crap that I didn't need. I took my puppy and hopped right back on the bus and head home. People please read and listen to the reviews. It's low cost for a reason. read more

Absolutely wonderful service! I can't tell you how happy I was that I went here. my little fur baby had become very ill and I took him here and I was met with the most wonderful lady that took my information and helped me throughout the process. they explained to me in detail what was going to be done and what I needed to do. I was scared because my little fur baby was really sick. I absolutely will come here for my vet care and recommend this place to everyone! Thank you low cost vet! read more

I want to give this place zero stars. Do not send your fur babies here at all. I will not recommend the low cost vet mobile to anyone. The guy there had my cat wear a dirty cone, which was probably a used one. My cat paws were dirty with feces. I asked him if he fed her and his response was that he didn't have time. He had her in a pet carrier that was rusted and old. I had to continue to call him for updates on my cat, he is terrible at communicating. I am happy that I was able to pick her and have her surgery done at her regular veterinarian. Their surgeons would have probably had a devastating result. I regret taking her there . The whole ordeal had me an emotional mess and will never take any of my pets there ever again. The place should be shut down. read more

Low Cost Vet Mobile - This is my beautiful cat wearing a dirty cone from this horrid place. This photo was taken at her regular vet. - Pet Services Near Me - Fresh Meadows, New York

PLEASE DONT BRING YOUR FUR BABIES HERE, I was in fact a customer and this is the most honest review. My 4 year old pup came to this man on Tuesday, 9/26. We are in fact "normal people" and cared for our baby with all of our hearts. He had previously gone to a vet for x-rays and was diagnosed with stones in his bladder. The Bronx Vet had my baby cathetered and drained the night prior before going to this man. I had called in about Monday, 9/25 5pm and received a call back around 9pm, I gave all information needed and they reassured they can perform a cystotomy the very next day 9/26. To come first thing in the AM, and we did. We brought my pitbull in around 8am and by 12pm still not seen, they requested xrays done the day before and all results were given. I'd say around 3pm they started to try and put a catheter on my pup with no luck, THAT SHOULDVE BEEN A RED FLAG TO RUN AWAY. but they insisted on letting us know this is common (which we shouldve used our best judgement since the actual vet clinic the day before had done it within minutes). It's now 8pm and they want to keep my pup over night to continue to try and try surgery the next day,.. we do as they say. If this man wasnt equipped to perform the surgery or felt our pup was unsafe, or too sick, even if he felt our pup was too neglected he should have told us he couldnt perform the surgery. For him to proceed with the surgery it had to have meant that our pup had stable vitals and "KIDNEY VALUES" as he mentioned in a response to a review prior to mine. Now Weds, 9/27, all morning no phone call or update its 5:30pm and we're back at their location, our pup has a cone with throw up on it and we have to clean him and walk him but hes not strong enough to walk due to not having a catheter and being "UNRINARY BLOCKED" (he claimed our pup was clogged for 9days but had a catheter the day before he got to him, Monday, 9/25) due to this man not even knowing how to properly place a catheter, and being weak for the past 24 hours within their care. They reassure the surgeon (someone we've never met) will be right in to perform the surgery,.. I think surgery started around 7:51pm, in a beige super small abandoned mini RV, . by 10:27pm i received the most mortifying call ever, my pup was gone. his dad was pleading and begging this man to bring him back to life and what happened but the man would give no explanation what so ever. he left my dead pup in this van and went home to his own dogs to sleep, turned the lights off and left my pups dad outside pleading for help. i get there around 10:45pm and im trying to knock on his door, im doing anything to try and get the door open WE CALLED THE POLICE at 10:55pm (he lied in his response saying that he did which is not true) to come because at this point hes ignoring us completely. the police come and he has no remorse, no sympathy and focuses on the fact that i was trying to get him to open his door for my dogs body or even an explanation, not the fact that he had just killed my dog with out a care in the world. We end up having to leave without my pups body because it was already so late, we were in such an emotional state and had nowhere to take his body at the moment. THE NEXT MORNING, we get back to his location, I knock on his door and within about 5 mins he opens the door and tells me "youre supposed to be here with the police" and closes the door in my face. we had already called the police prior to getting there but they took an hour to arrive, once arrived he handed the police A BILL and grabbed his keys like this was a regular day for him to hand us our dead baby. We still dont know what really happened to our pup he gave no documentation, he said our pup "expired" on another review and blamed us for neglect. PLEASE, I BEG YOU DONT BRING YOUR BABIES HERE. WE LOST A HEALTHY BABY BOY WHO HAD JUST HAD STONES IN HIS BLADDER AND HAD WE KEPT HIM AT THE FIRST VET PROBABLY WOULD STILL BE ALIVE. read more

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This establishment is DISGUSTING! do yourself a favor and do not come here. Late last night i emailed these monsters in a last ditch effort to try and save my dog & by the time they responded sadly my dog passed, which I kindly advised them ( thank you for time however he has passed). The response I received back was cold & quite frankly disgusting for someone grieving their pet. The response this disgusting company gave me was "too late", imagine my shock & heart ache. When I called to tell them hey this was incredibly insensitive & not professional the IDIOT of worker hung up on me & told me he was blocking me. No worries I will leave a review every single day for next 12 months regarding this establishment. After "banning" me , he proceeds to call me & email me attempting to antagonize me. This guy is weird !! read more

Do not come here and definitely DO NOT BOOK AN APPOINTMENT!!! I am disgusted with the LACK of professionalism with your low cost mobile vet services. Today is Sunday & the veterinary has shown disrespect & little to no compassion for the animals "the team claims to provide care & support" for. He showed up at 10 PM and only saw ONLY 2 PETS before leaving for an HOUR because he was hot. Are you serious?? I have been told by the assistants to book an appointment which includes a fee however I spoke to an owner who booked an appointment for 10 PM & wasn't seen until 11 PM.  And was done with her appointment until 12 PM. That is ridiculous! Why book an appointment if there is no guarantee, I will be seen on time. I proceed to call to see how much longer it would be for my dog to have a blood test, ONLY A BLOOD TEST! and the Reception on the phone was EXTREMELY RUDE & stated I should go somewhere else because the other 2 pets before me had to have an extra done and it can take up to 4 hours The team and the veterinary should be ashame of yourself. The other physician who provided pet care was so much more professional than this person. read more

Low Cost, Low Professionalism, Low Morals, Low Values, Low Work Ethics, Low Productivity, Low... just all around LOW. If you take your pet here you deserve exactly what you get. Your animal will be misdiagnosed, they will charge you for medication you never received, they will take money from you, schedule an appointment, cancel on you then tell you "no refund". They will call you on the phone after you've left and attempt to get more money out of you for work they did not do. They will lie and say we forgot to charge you for this service or that medication. Anything to get you to pay more money. The care animals receive here is piss poor. These people don't even like animals. One of the white girls inside the truck tried to drag my dog because she wouldn't come to her. If I wasn't there I'm sure they would have roughed my poor dog up. Treat yourself and your pet with dignity and find care somewhere you can take your pet INSIDE and have a seat. With these low people you stand outside on a busy NYC on the side of a highway with your pet for hours like you guys are waiting on the next jon to roll by. The service ALMOST scheduled with them was $300 and I would have been outside waiting the whole time. I did some research and found a vet less that a mile from my home that did the same service for $325. For only $25 more I was able to sit INSIDE, my dog was treated like the loved pouch she is, while we were waiting they gave her treats and pets and cuddles, they actually gave me the medication they charged me for, my dog left the vet looking better and acting way more like herself. I took my poor pouch here twice and she always left feeling and looking terrible. My dog hates them too. Both times she went she wasn't herself afterwards. She wouldn't eat, wouldn't drink, wouldn't come when I called her. She only behaves that way when she's upset. She hates them! Do yourself and your pet a favor, do some research and find a decent place to take your pet. This place is a low joke . Also if you are foolish enough to go here don't bother making an appointment. The doctor will be in the van scratching his butt well into you appointment time. Appointments are just a way for them to steal extra money. They will NEVER see you at your appointment time. But if you come 2 mins late "we're sorry we called you already" LIES!! Don't be cheap or lazy and find a place with stand up people to deal with your pet. Theses are low, you and your pet are not. read more

Not to low cost. Took my dog here for a quote for a tumor on, and was quoted way higher than the regular vet. It's really sad that's there isn't really a place in Queens that can help people with their animals for low cost or really helps with assistance. read more

I'm giving this business one start ! Not because of the service or the staff, but because of the Owner! Believe or not the staff were super sweet carrying, and compassionate, with our sick pet, the most helpful staff was this nice young man named Demarcus! He was helping everyone and answering question, and listening to everyone concern and issue but the Owner, God I never dealt with such a Rude and unprofessional person, and this is sad because he supposed to be the main one attracting new customers like myself, this was my first time and the last! I refuse to let ANYONE treated me like that and on top I'm paying for a service! I'm taking my service elsewhere where I'm treat it right, with Respect ! read more

Low Cost Vet Mobile - The vet logo - Pet Services Near Me - Fresh Meadows, New York

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I wish there was an option for 《no stars》 I was given this phone number by a shelter to get help finding a home for my puppy. I was told that I was the reason there needs to be shelters. I have cancer, recently had to have my colon removed. I have a 7 month old puppy who jumps up on me and caused injury to my ileostomy causing several days of major issues, which may cause severe complications. Currently I have 1 other dog who will be 11 which I adopted from North Shore. I have a cat who is 15 who I found when he was a kitten. I had another dog who died last year at home. I found my cat in a box in Juniper Valley park in the middle of winter. I am not the cause, I just need help. I am out on disability now. My first cancer was in 2013 which I worked while getting chemo and radiation. I am not a victim, I was looking for help because my 7 month old puppy will be about 100 lbs. I would never ever bring my pet to an organization that tells me just call a kill shelter! read more

Low Cost Vet Mobile - King 7 month old Shepherd / Boxer mix. - Pet Services Near Me - Fresh Meadows, New York

Just don't. It's so disorganized, chaotic, and unprofessional. This is NOT a place that you should trust with the health and safety of your pet. read more

Reporting this to an animal control agency, rescheduled my appointment 4 hours later and told me I had to pay a $50 fee. Didn't want to give me my full refund and hung up on me when requested. Disgusting. read more

It is so cheap for a reason! the quality of care and service is terrible!! do NOT recommend! It is by far the worst pet clinic and vet experience! The staff was extremely rude, impatient and condescending! They didn't take the time to answer or provide information or insight. They raised their voice a few times and when I asked them why they were yelling they said because they are not interested in repeating themselves. I imagine something as intimate and personal as dog and animal care to have a bit more loving and patient energy but instead the entire experience was met with hostility and anger. do not recommend! read more

I took my cat to the truck and was told he had an upper respiratory infection. He was given meds, a steroid shot. When we were home later in the evening he threw up everything and now he doesn't move at all. Not eating , not drinking , can't walk looks like he is dying . I called and this vet is not only defensive but angry and nasty. He then wondered why his vets on the truck didn't do a blood test . Asking me why they didn't ?!?!?. My cat was eating , drinking , walking !!!!! He looks like he is dying ! Do not go to this truck. Call better business on them! Update ! Monkey (my cat) is now dead ! They never took the blood test. The meds was to much for his small body !!!! He literally threw up when he came home and wasn't the same after the visit! Do not go to this truck !!!!!!!! My cat is dead ! This picture below is how he was after he threw up!!! Wasn't eating , drinking , walking nothing !!!! read more

Low Cost Vet Mobile - My cat not moving at all after the meds given ! - Pet Services Near Me - Fresh Meadows, New York

HORRIBLE COSTUMER SERVICE. I made an appointment to get my female cat spayed and had the worst experience. I made an appointment as the website stated and when I arrive to my appointment, I still had to wait three hours past my appointment time. And when I was told that I was going to be seen at five, when the time came around, I was then told that I had to wait longer because they were going on lunch. After everything was said and done, and I received my cat back, we took her home and made her as comfortable as possible, but she looked extremely uncomfortable. After a conversation with a fellow colleague who went through the same procedure, they asked me did they give you pain meds? When I called to inquire or make a complaint about my animal, not getting pain meds, the customer service representative gave me nothing but rude attitude and hung up on me. They have been giving me attitude since the first phone call, but this was the last resort I had to get my cat spayed. If you can go any other place, please do this place and the people that run are absolutely rude and inconsiderate of the people and the animals they are trying or saying they're trying to take care of. If you don't like your job LEAVE because you're ruining a great organization that helps people, which is something you obviously don't want to do. read more

Low cost is low class! The person I spoke to over the phone today 5/2/23, did not know how to communicate professionally when I inquired about changing my doggie appointment within 72 hours! Where to they get these people from? Go to another Vet anywhere and save yourself some pet poop drama from Low Cost Ghetto Mobile! read more

My vet said my dog needed an echocardiogram, I emailed this vet and asked how much it is and they replied 350, I said ok I'll make an appointment to come, they said I need to first be their client and come for a consult and pay a visit fee, I don't live nearby so I polietly asked if I can do the consult and echo same day, and I received the nastiest email I ever got from someone in customer service, copied some below, picture of full email is uploaded in the gallery..I wouldn't let anyone here handle my pet clearly their staff has anger issues beyond control. "These are our policies and we will not change our protocols to facilitate any ones needs and request. If you are not comfortable with our rules, please try to have your needs met at another facility. We are done with the back and forth emails. Have a good day and there will no longer be anymore correspondence regarding something so simple all our clients are able to understand, comprehend, and follow." read more

Low Cost Vet Mobile - Their staff has major anger issues, their reply in response to asking if I can do the consult & echo same day because I don't leave nearby - Pet Services Near Me - Fresh Meadows, New York

Just the fact that Garo feels the need to follow up with insults showcases what a terrible organization with poor customer service this is. Garo- I have a masters degree and am far from stupid. I called and spoke to you in advance of my visit to ask questions about cost and procedures of your mobile vet for that exact reason. You either lied or did not know any better about the assessment process. I would never have waited for hours in the hot sun with my 12yr old dog if the vet was going to demand putting my dog under anesthesia and I would have to follow up anyways to schedule a $450 surgical assessment. BTW - I did find 3 much better qualified vets that examined my dog and very clearly explained the pros/ cons and costs of surgery, without having to put my dog under anesthesia or take x-rays. Two of those vets quoted $3000 for an MCL repair surgery. My dog is now 16 yrs old and still very healthy. read more

Low Cost Vet Mobile - Pet Services Near Me - Fresh Meadows, New York

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the worst experience ever of me and my husky visit, after waiting 5hrs for my husky to be seen . Out of nowhere Garo Alexanian intentionally hit my dog twice knowingly she's not feeling well and when confronted him in a polite way. He had such a disgusting attitude and behavior about it , he then told his employees and manager to not attend to me nor my husky . He denied us service upon request then had the audacity to call police and lied saying I threatened him . So when the cops arrived they seen right through him and gave me advice and recommend to report the matter. No animal should be treated in such foul play or inflicting harm in any way, that is clearly a form of animal cruelty. Such as being neglect from Medical Treatment . My advice don't waste you nor your pet time here and go to a real veterinarian who won't deprive your pet from any services. read more

Low Cost Vet Mobile - At the time I didn't know, but Garo Alexanian is supposedly the owner and he's a senior citizen now who's obviously miserable . - Pet Services Near Me - Fresh Meadows, New York

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The problem with this place is the owner Garo who has long lost his love, empathy and care. Communication is his worst skill and he takes his anger out on everyone. You will only get stress here read more

I been here 12pm the staff is skipping people that have appointments over the people that were in line since morning . my dog is limping on her leg they are denying her service due to me asking questions about how long will it be for her to get seen . my email was blocked on the app so I was not able to verify my email to make an appointment. when I made another account the list for appointments were closed ! the staff is rude and watched me wait here for hours and then deny my dog service read more

This van is awful they tried to scam me into doing a surgery for my dog they probably had no plans on getting done my dog had broke his jaw last summer and i was in panic mode trying to get him healed I had brought my dog here before for his regular shots and never had a problem so i contacted them they had me come in for blood work they told me to come back for x rays and the surgery when i came back they told me the surgery would be over the weekend i came in they said no surgery more x rays i still complied even though each time i was traveling all the way from Harlem i waited a long time they took my money for x rays and never brought me a receipt another worker came and tried to collect the same payment i already made then they come and try to collect payment for the surgery which was $1000+ again without a receipt i told them i needed the receipt the worker got angry and said they would not book my surgery and kept my dog in the van last out of spite it they also closed their canopy on me and my baby while we were waiting for our dog while it was raining it felt very suspicious and I'm sure they were going to take my money and give me the run around the owner is rude and unprofessional you can see him in these comments arguing with everyone like a child my dog ended up healing on his own without surgery do not trust this van beware read more

TLDR: don't pay in advance like the website suggests. They just pocket the money and then throw unnecessarily false insults at you. I paid online for my puppy to be neutered and waited to get a call, which they never made. They claim that they will call to confirm and notify owners of the finalized surgery date but failed to do so. I tried calling after 3 weeks and nobody responded to my call, so I thought I had just been scammed (why else would you pay in advance before even getting assigned an appointment date). Obviously, I did the next responsible step anyone would take - I filed a dispute with my bank. I still wanted to get my puppy neutered so I reached out to them again recently, only to get an extremely spiteful email claiming I am a fraudulent credit card disputer. How can I be a fraudulent card user if 1. I never received any service, and 2. the clinic refused the dispute, resulting in no refund? I made it clear in my email that I had waited six months to hear anything from them but still wanted to have the surgery done, if possible. Really should be careful who you make accusations towards, but hopefully they are more competent veterinarians than they are customer service reps. read more

Low Cost Vet Mobile - Whoever sits behind the computer needs a serious personality revamp. Shouldn't be insulting people who never even said anything insulting. - Pet Services Near Me - Fresh Meadows, New York

Worst Fear unlocked- Recently (Last Thursday (2/28/24) had a family trip planned that did not include our fur babies (including our cat). The establishment that would be boarding them requested that we get that cat immunized first. We naturally took her to low cost vet since we had our dogs immunized there once. Upon going, the policy is to hand over your pet at the door to an employee (it's a parked camper on a street corner, not a building so nobody is allowed inside but the employee) less than an hour later, vague details are told that the cat got spooked and fled under a seat and won't come out so a "trap" has been set. Since there was a time limit the vet offered to keep the cat while we were away for the weekend and would have her safe and returned that following Sunday. We saw no issue. We called on Saturday for an update. The owner tried to convince us that they did not have a cat on the premises (shocking!) Then after we went over the details we got the "Oh, that cat...still missing ". Red flag #1. We returned on Sunday, went straight to low cost vet mobile, they would not allow us to assist in "finding" our cat by calling for us. Insisted that she would not respond to our voices. The owner claimed that he set traps and eventually she would come out. We had no choice but to leave. We called the next day for updates since he NEVER called us in any form. His attitude every time we asked about her was off putting and rude. So far as to say "I have better things to do than talk to you"- which he said to my mother. Things like "I only speak to one owner about this"- said to my brother, "YOu are banned from my business " - said once he got tired of being asked if he found our cat. Tuesday (3/4) I go with my mom in a rainstorm and stand over 4 hours outside to try to talk to the workers about letting us come to an agreement to finding the "LOST" CAT which they are claiming is in the vehicle. Claiming they have seen in the vehicle, they just cannot reach and that they can't allow us to assist without the owner consenting. So when contacting the owner he refuse consent. So when the staff told me come "after hours" to try, I ask when does after hours start I got "Idk" RED FLAG!!! So my mom went to the police. We have had it. The police called the owner. The owner of low cost vet mobile tells the police he has the cat, he sees the cay, he can't catch the cat he has traps. Then proceeds to tell the police she is feral and attacks all of his staff. A house cat that spends all of her time sleeping...feral? The nerve. This was on Tuesday (3/2/24). Fast forward to (3/5/24) we are back to making an official report for theft against low cost vet mobile when we called for an update if the owners "traps" finally caught our baby cat and his response was ver batim​ "You're Banned from my business" and hung up. No updates. Our cat nowhere to be found. Went in. Never came out. Dont take your fur baby here. The LAST RED FLAG? The spanish vet tech smirking when i made a comment about having to call the cops goes "Call them, this isnt his first time". BEWARE!!!! I truly hope we can find Baby read more

The guy who runs this and answers the phone is very rude, unprofessional and aggressive in his tone and discourse. Even the verbiage in their policies is aggressive and accusatory. The guy literally hung up when I suggested I help them to call my cat out from under the van seat. Oh yeah, they "lost" my cat for days inside the van. The cat he denied having at first until I had to go extensively into our communications and interactions; then he remembered. He kept calling my cat a he, when she's a she and obviously didn't know her name since he flat out denied having her initially; so how much effort did he really put into easing her out from under the seat. He called my cat feral and crazy acting on 2 separate occasions. They will not allow you to assist with your pet even when they are clearly in great distress; instead they blame the animal. He accused me of wasting his time when I told him she will respond to my voice...all because he disagreed that she would, as though he knows my cat better than me. And that's when he hung up on me. He admitted the cat didn't eat in 2 days and he never once called as promised to keep me apprised of the outcome. I had my son call and they hung up on him as well, stating that they said all they have to say about my cat. They've had her for 5 days and she's still hasn't been seen. There is no one above him I can call to get my cat back. I'm in so much distress. I never raised my voice or was rude. I simply asked for my cat back and to assist in capturing her. Do not bring your animal here. They are mean, unprofessional and incompetent. read more

Unless you're absolutely desperate, DO NOT TAKE YOUR BELOVED PET to this shady establishment. I found out after I took my pet there, that the treating vet, Ashraf Hussein's license has been SUSPENDED (https://www.op.nysed.gov/veterinarian -- click check status and input his name). As soon as you see the run down van running on a generator that should be an ominous sign to run away and explains why they're not using the clinic storefront since they can't run a business with a suspended license. The person who answers the phone promises everything but then you end up waiting hours outside for a pre-set appointment and deal with verbally aggressive vet techs and they don't perform the service discussed and agreed upon prior to the visit and basically do what they want. My cat had a growth under her chin and my regular vet stated there was an 80% chance of mouth cancer and wld require dental treatment but I couldn't afford the fees so I made the wrong decision to take my pet to this crap vet mobile. Since you need to put the cat under anesthesia which is traumatizing for the animal they promised to take a biopsy when they performed the dental treatment to avoid two visits and more stress for the animal. When I brought the animal for the procedure, they just pulled out a bunch of teeth, didn't do the biopsy and I still don't have definitive diagnosis on whether my cat has cancer. Also, the pain and anti-inflammatory meds was given in a capsule that is impossible to administer without a pharmacist. After the procedure when I tried to explain and communicate what transpired with the vet "phone administrator", they refused to take my call and told me to take my pet elsewhere. I'll be filing complaints to the BBB and the American Board Medical Association (https://www.avma.org) and encourage everyone else to do the same. read more

Low Cost Vet Mobile - Pet Services Near Me - Fresh Meadows, New York

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I am in shock this is still operating. I hear all the negative reviews and I get it. I brought my dog here years ago for a cherry eye surgery and it was painful to watch my newly adopted dog held down so a needle could be placed in his leg. He unfortunately was not held down appropriately so he retracted his leg yanking the needle out, and blood splattered on the table. With that said, you get what you pay for. This company is operating out of a van and are more than likely not getting paid what they would make working out of an office. It cheap because their costs to run the operation are lower and I bet they're saving money on employees as well. I was young and poor and could not afford the $3000 that was requested to perform the surgery at a vet and went with this company. Ironically, his cherry eye returned and I had to pay $1600 at the vet for another surgery. read more