The guy who runs this and answers the phone is very rude, unprofessional and aggressive in his tone and discourse. Even the verbiage in their policies is aggressive and accusatory. The guy literally hung up when I suggested I help them to call my cat out from under the van seat. Oh yeah, they "lost" my cat for days inside the van. The cat he denied having at first until I had to go extensively into our communications and interactions; then he remembered. He kept calling my cat a he, when she's a she and obviously didn't know her name since he flat out denied having her initially; so how much effort did he really put into easing her out from under the seat. He called my cat feral and crazy acting on 2 separate occasions. They will not allow you to assist with your pet even when they are clearly in great distress; instead they blame the animal. He accused me of wasting his time when I told him she will respond to my voice...all because he disagreed that she would, as though he knows my cat better than me. And that's when he hung up on me. He admitted the cat didn't eat in 2 days and he never once called as promised to keep me apprised of the outcome. I had my son call and they hung up on him as well, stating that they said all they have to say about my cat. They've had her for 5 days and she's still hasn't been seen. There is no one above him I can call to get my cat back. I'm in so much distress. I never raised my voice or was rude. I simply asked for my cat back and to assist in capturing her. Do not bring your animal here. They are mean, unprofessional and incompetent. read more

I am in shock this is still operating. I hear all the negative reviews and I get it. I brought my dog here years ago for a cherry eye surgery and it was painful to watch my newly adopted dog held down so a needle could be placed in his leg. He unfortunately was not held down appropriately so he retracted his leg yanking the needle out, and blood splattered on the table. With that said, you get what you pay for. This company is operating out of a van and are more than likely not getting paid what they would make working out of an office. It cheap because their costs to run the operation are lower and I bet they're saving money on employees as well. I was young and poor and could not afford the $3000 that was requested to perform the surgery at a vet and went with this company. Ironically, his cherry eye returned and I had to pay $1600 at the vet for another surgery. read more

Unless you're absolutely desperate, DO NOT TAKE YOUR BELOVED PET to this shady establishment. I found out after I took my pet there, that the treating vet, Ashraf Hussein's license has been SUSPENDED (https://www.op.nysed.gov/veterinarian -- click check status and input his name). As soon as you see the run down van running on a generator that should be an ominous sign to run away and explains why they're not using the clinic storefront since they can't run a business with a suspended license. The person who answers the phone promises everything but then you end up waiting hours outside for a pre-set appointment and deal with verbally aggressive vet techs and they don't perform the service discussed and agreed upon prior to the visit and basically do what they want. My cat had a growth under her chin and my regular vet stated there was an 80% chance of mouth cancer and wld require dental treatment but I couldn't afford the fees so I made the wrong decision to take my pet to this crap vet mobile. Since you need to put the cat under anesthesia which is traumatizing for the animal they promised to take a biopsy when they performed the dental treatment to avoid two visits and more stress for the animal. When I brought the animal for the procedure, they just pulled out a bunch of teeth, didn't do the biopsy and I still don't have definitive diagnosis on whether my cat has cancer. Also, the pain and anti-inflammatory meds was given in a capsule that is impossible to administer without a pharmacist. After the procedure when I tried to explain and communicate what transpired with the vet "phone administrator", they refused to take my call and told me to take my pet elsewhere. I'll be filing complaints to the BBB and the American Board Medical Association (https://www.avma.org) and encourage everyone else to do the same. read more

Low Cost Vet Mobile - Pet Services Near Me - Fresh Meadows, New York

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I took my cat there for a urinary tract infection she had stones in her bladder the quote I got at the regular vet was $4000 the mobile vet did it for $2000. of course not as cheap as I would have liked but how cheap can you expect surgery to be. Im satisfied with the results and my cat is back to normal. thank you to the surgeon and the assistants at mobile vet. read more

GARO sounds like poison to my ears now. He is by far the most arrogant, uncompassionate, worse-than-nothing excuse for a medical provider I have ever had the displeasure of working with. I have a lot of patience for the Low Cost Vet Mobile. I know that they're in high demand and that your customer service can't be stellar when you're dealing with high-volume and low-cost bodily business, but there is NO EXCUSE for SCREAMING AT ME WHEN MY CAT DIED. I just received a call saying my cat had kidney failure and they were unable to rescue him. I was shocked and quiet and the man ("Garo") asked me why I waited so long to take my cat to the vet when he wasn't eating. I explained I have another cat who eats his food, making it hard to monitor the eating and pooping, on top of which, I didn't have the money to take him to the vet until I received my government stimulus money, which I just did. The man began telling me that he has twenty five cats on his hands and he still manages to watch their food intake, so I have no excuse. I was quiet. When he confirmed I was still on the line he continued to say that I "should have known" and that I wouldn't have spent so much money on my cat's medical care if I had "brought him earlier" and I said, "Mister, my cat is dead. I'm in shock. I'm sad. Please stop trying to lecture me." And he starts telling me it's unusual to meet somebody who doesn't want to know why their cat died. "Most people wouldn't want it to happen again." This was a good joke because I spent the whole phone call silently and respectfully listening to him speak about why my cat died, but when he started on, "You should have, You should have, You should have", when I know in my heart I did the best I could, I started crying and wanted to get off the phone. I asked him what's to be done with the body, and he pressed on. "You should have, You should have, you should have." I lost my patience and said, "THERE'S NO GOING BACK IN TIME. WHAT DO I DO WITH THE BODY?" Garo said, "Call me back when you're not hysterical," and hung up on me. Now I'm hysterical. read more

I don't understand these bad reviews or the ego some of these people are coming in with. These folks offer an invaluable service for people who feel they have no other options and work under lots of stress and demands. I brought my cat here for a potential allergy diagnosis, made an appt for 4pm Friday on the app, was seen at 445pm and I didn't even mind the wait bc since my cat was adopted from NYC ACC in June, all her services are free here in the first year! They're efficient, effective, no bs. And the only folks who don't try to charge insane prices for pet care. I'm about to go back soon bc my cat needs chest X-rays to see if she may have feline asthma and after getting told at a Brooklyn vet today it'd be nearly 600 I walked away grateful to know about Low Cost Vet. read more

I give them 2 stars because although they provide an invaluable service to the community, the waiting time is horrendous. A lot of people come from all over the neighborhood and wait outside with their pets for hours to be seen. Although we had an appointment for our animal at 12, it helped with the waiting time, but still expect to be there for a few hours. Appointments are booked on their mobile app but always come earlier then the stated time so that way you can beat the others with appointments in the line. The quality of care your animal gets is pretty basic here, so please don't expect top quality service at a low cost. However, with that being said, if you have the time and patience, just wait here for a day and bring your pet to get up to date on their vaccines and flea treatments. But if you don't have any of the previously stated qualities, then invest in pet insurance and take them to a private location. read more

Honestly you would think these people would want to go home at 5pm - Came here for a Quick check-up for my Dog & it's turning out to be a Whole Day Activity. Waited for 5 1/2 hours and counting. Staff is inattentive, Unprofessional and the wait time is Just Beyond Ridiculous. #ThumbsDown . read more

Low Cost Vet Mobile - Low Cost Mobile Vet * - Pet Services Near Me - Fresh Meadows, New York

lots of negative reviews here, so i wanted to provide my several positive experiences at this mobile vet. TLDR: this vet has been extremely reliable for me. i oftentimes am not able to book more than a yearly check up at my regular vet because if there's ever an urgent issue for my cats, i can't wait 5-6 days to get them seen by a vet closer to me. knowing that low cost mobile vet is open 5 days of week makes it possible for me to get them seen as soon as i can and as soon as my schedule allows. they ALWAYS address the issues, giving me the kind of surgery, medication, service my pets need. the vet is there pretty much everyday, and he's really excellent at what he does. i really appreciate this clinic because they make it so much easier to be a responsible pet parent here in the city because they provide some of the best prices you can really get here! putting my pets first is the most important thing to me, and i always trust the vet and staff here to take care of my pets, and i'm always recommending them to other people who are concerned with how expensive it usually is to go to the vet, but the most important thing is to get them seen and taken care of, and this mobile vet gives people the opportunity to do this by keeping prices as low as they can. as a disclaimer, i think it's important to remind people that this is a *low cost* mobile vet that tries to see as many people as it can and operates with fewer resources and time that other non-mobile vet places are able to have the privilege of. i never came in with the intention that a place that's offering $25 exam fees, $20-25 vaccinations, low-cost imaging, etc is going to be able to have all the time in the world to serve my pet & me. they do the necessary, but i don't think it's reasonable to expect them to have the attentive customer service that vet clinics with receptionists are able to have. they have lots of pet patients to see and take care of, so respect their rules/policies, and make sure to read up on their website to understand the "how it works" of it all. it works similarly to "ER" in-and-out healthcare services for humans! some other positives include the low cost pharmacy products! One time, I had to see my cat to be pet emergency room and I was given antibiotics medication for her. It cost me $90 there (they ended up not stressing the importance of refrigerating it. ASAP), and the same medication was $40-45 at the mobile vet (and they stressed the storage protocol this time around so it didn't spoil again)! what can you do to set reasonable expectations? 1. read their website that addresses a lot of the questions you may have (where it is, what times/days they're open, numbers to call to inquire, general pricing, etc. understand they're first come, first served, and also, based on urgency of the issue a pet is having. 2. if you don't want to potentially wait in line or come super early around 8-9AM, you might want to book an appointment on their app for the extra $20. in my opinion, i've come at different times before, even on the weekends, and i was generally seen pretty soon. i've come here about 5 times or so now within the past year for both my two cats, so i've never felt like i needed to spend the extra money to book ahead. i either show up pretty early (8:30-9:30AM) or ive come in the middle of the day (would recommend coming in before 12PM or so to guarantee your waiting time won't be extended due to staff going on break for 30 mins). 3. come prepared to discuss symptoms and concerns with your pet in a *concise* matter because they don't have all the time in the world! be mindful of that and be respectful of their time & the work that they do. 4. contact "healthy pets NYC" if you need extra financial support. i had to do some expensive suturing here for my cat one time, and they worked with low cost mobile vet to provide me with a $200 grant to use towards my vet bill, which really helped! contact them *AHEAD OF TIME* before contacting healthy pets because they don't provide direct payments after vet services, and they work alongside and speak directly w/ the vet to cover the grant amount. 5. they have an online pharmacy which has low cost medicines (as well as veterinary diet food and more), which also allows to to price match with chewy.com and other online pet pharmacies. 6. call ahead of time to insure availability for surgeries and other specific exam services. also, make sure you're aware they have two "locations" within flushing (15 min walk from one another), where the mobile vet truck / van is & the house front where surgeries and scans are taken at due to the limited space of the van. read more

Horrible vet. They hurt animals and put you off for emergency surgeries when you have an appointment. I wouldn't take a corpes to them because they would find a way to mess that up. These people might be alcoholics or something because they make way too many errors. Someone needs to take their vet license away. read more

If I could give them 0 stars I would very very very rude person on the phone just spoke with a guy and said my appointment with bibi was today ( July ,27, 2024 ) at 4pm which is not my dog and my girlfriend is the one who's info was in the documents and he still said he spoke with a gentlemen which made no sense at all so now they took my money that I paid for and my contract with my dog I made with the adoptions center is overdue and will not be met because of this business so I will be going to the authorities and bringing my lawyer to settle this. Everyone please beware their scam where they try to book their last minute appointments to keep your deposits they close at 5pm and he's calling me at 4:10 to show up to a surgery on my pet which I would expect to take longer then an hour so connecting the dots it was a set up . They're supposed to send an email and call and also have it on the application they have which I have proof they never sent or set up an appointment with my dog. I have the receipt and I have the proof that this was a set up to take my money . read more

My best advice - find another (any other!) option if at all possible. Taking my rescue dog here was one of the worst, most stressful experiences. Expectations were fully managed, believe me. I have no complaints about the long wait times or difficulty making a reservation (apparently the app is incompatible with all Apple devices.) The deal-breaker is the owner, Garo. As many reviews has already shared, he is (without cause or provocation) rude, non-communicative, aggressive, and shockingly unprofessional. The 'Soup N*zi' of vet-care. It's unsurprising to read his reply that any client who's dissatisfied is 'mentally unstable, on drugs, or alcohol.' There is simply no excuse for this kind of abusive behavior from a service provider. If he treats people with such unkindness, I don't even want to think about how he's treating our beloved pets. We refused any of their services and left. When I emailed, as instructed, to request a refund I was only partially refunded and told by Garo if I email them again, I will be 'blocked as spam.' I think it's perfectly clear who's 'mentally unstable.' Avoid at all costs...and speaking of cost, there are vets who charge the same amount(s) without the side-order of abuse. read more

They saved my cat's life! I am so thankful for their service. The staff knew I was anxious but their patience and constant explanation calmed my nerves down. The vets and the administrator saved her life. I am grateful for them. Thank you for following up and answering my questions read more

Arrived early in the morning to get my kitten her shots and waited in line for 4 hours. After seeing people who had just arrived get seen before me, I asked when we were going to be seen. Was treated like garbage by the staff who refused to even SPEAK to me. When other people in line started to defend me me they threatened them too. We were then refused service and thrown out. When calling to complain the boss accused me of being a liar and banned us permanently from the service. Awful staff, not worth the "low cost." I couldn't recommend less. read more

It took me a while to be able to leave this review because of how hurt I've been. On or about December 27th my wife Omayra Rodriguez decided to take our cat Luna patient ID 42113 to this so called vet to get spayed. I wasn't aware that she was taking her to this vet as I would've said no just based on this guys reviews. Looking at this rundown van alone gives me the chills! She never made it through the procedure! She was 7 months old! At the time he stated that's he's only seen this happen once in his so called career. I'm no mathematician but this is cat #4 that has died in his hands. And he has the audacity to say in a response posted today that this is the 2nd time. The chances of a cat dying are very low during a routine spay! Something doesnt make sense here! He calls people ignorant, and uneducated when they leave a review which says so much about his character. He tries to rub it on your face that he does things for 1/3 of the price. I think that this is what is causing the issue! The fact that he's high volume, and that he does this for a third of the price, they're not following proper protocol and they're rushing through things. My cat was never seen for pre-op bloodwork. How would you know if the cat is allergic to anesthesia!? Or you're that good as you claim!? I've filed a complaint through the NYS veterinary board and I'm waiting to hear back from them. I've attached a few screenshots of where to go. I advise everyone else going through this to do the same. One voice may not be heard, but there's many of us. Apparently, this so called vet is great at killing cats. You can Google NYS veterinary complaints. I will keep following up with them until this so called vet is investigated! It boils down to you get what you pay for and this is a perfect example! read more

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We had a very nice experience and were able to save a considerable about (50%) over the prices quoted by our neighborhood animal hospitals for a blocked bladder for 1 of our cats. We came late and they took our cat and did the procedure same day (we got lucky on that one). I had a reasonable experience with Garo and he we even went back to see the patient before going home. The surgery went well and was charged as quoted. We were happy to get this emergency taken care with going bankrupt. read more

GARO who is the administrator has the most disgusting attitude! Very rude and arrogant! I would not recommend this place anymore to anyone! Take your pet somewhere else so you and your pet are provided with the correct service! I have been using their services for years, and due to GARO and his mannerism, I would say F this place. I wouldn't even give it a 1 star, it would have been 0 if that was an option! read more

There is a low coat vet mobile on 112th and 1st ave that me and my family bring our dogs to... they are very nice and helpful but their is a man at the office who treats people terribly and puts them Down and bans people From getting care for their dog.. he spoke to me and yelled at me Numerous amounts of times and has done the same to my brother ... we spend So much money there and he doesn't care about our pets at all.. he declined my Order for medicine and said you people think u know everything and spoke down on me for being a low income customer I was very hurt on the verge of tears... he gives no help for my animals and doesn't care at all.. my brothers dog is sick From kidney disease and he refused him service for no reason he claims everyone is wrong and he's right and makes up in real Stories so people Can't get help.... dogs are suffering because he won't provide help Or information ........ pls help me With this Sent from my iPhone read more

On July 7th 2018 at 9:27 am my wife called 646-259-4080 which is the telephone number to the ASPCA. She called to schedule an emergency visit because our pet dog Patience was very ill and bleeding from her backside. She was on the phone the receptionist for twelve minutes and was referred to the ASPCA/Low Cost Mobile Vet on East 111th and 1st Ave. My wife was given the mobile unit number which is 718-544-7387 she called at 9:41 am the mobile unit did not answer, however they called her back at 9:43 am and my wife explained to Maor (Vet Tech/ Triage Manager) the emergency situation and that she was referred to the mobile unit. The Maor instructed her to bring in Patience and confirmed the mobile unit address. My wife explained to the Maor that we were coming from the Poconos in Pennsylvania and would arrive within 2 hours. We arrived at 111th and 1st ave in New York at 11:55 am. I went and knocked on the door of the van and was greeted with nasty glares from David (Veterinary Technician), Joan(Vet Tech/Medical Secretary) and Xellea (Triage/Medical Secretary). I stated my wife had called hours earlier and we are the family from the Poconos Pennsylvania. Moar, the Vet/Tech/ Triage Manager had a clipboard in his hand and acknowledged that he was expecting us and followed me to my vehicle where I showed him the bandage that we used to stop the bleeding from my dogs backside. Moar stated he wanted to see the area and went back inside the van to get a pair of scissors he came back to the vehicle and cut the masking tape that was used to hold the bandage firmly in place. Moar saw the area and gave me a form to fill out. I quickly filled out the form and was given number"27" The Triage Manager never taped back the badges. and shortly thereafter my dog began to bleed slowly then heavily so much so that 2 hours later we had to remove her from the back of the vehicle onto blankets on the sidewalk. At 2:30 pm I got the attention of the Triage manager with the clipboard and he followed me to where my dog was laying in a pool of blood. I explained to him she is "bleeding to death!! please help us!! he the said we were next in line. At 3:15 pm Dr. Ashraf Hussein came outside to examine patience and stated she would need at least 2 days of inter-venous fluid and antibiotics which could be provided by his facility. The Veterinarian looked disheveled and did not seem to acknowledge the pool of blood that my dog was already laying in. he said nothing of stopping the bleeding and stated that he will see her next. I immediately followed the veterinarian with patience to the van only to be turned away at the van door by David (Veterinary Technician) he said we had to wait while a poodle was currently being vaccinated!!! I stood outside the mobile van door as she continued to bleed to death. I saw workers from inside the van come out just to stare at us. At 4:18 pm I and my dog were still waiting outside the door of the van. My dog who at that point had lost so much blood and was shaking and convulsing. read more

This company is transphobic and not lgbtq plus friendly. My brother called regarding a payment issue on their website. He is in high school and has yet to develop a deep voice. The gentleman on the phone continued to call him ma'am and miss. When corrected he was told it doesnt really matter. My brother then called the person ma'am in reply, which led to the person hanging up. Calling to ask simple questions shouldnt lead to verbal abuse. Im reporting this place to hopefully have the management changed or it shut down. The world has no place for bigots that just want to steal money from animal lovers. read more

The most unprofessional organization I have ever dealt with. The man who answers the phone, Garo is beyond rude. He hangs up on people. 1) not at all low cost. The pricing and estimate for a dental cleaning was the same as a regular vet. 2) I asked for a prescription for both heart worm, and flea and tick medication. After going back and forth with him via email, each time asking for these 2 RXs, I finally got into their crappy medical records portal. Only to find that neither RX was there. So I went ahead and ordered from 1800 pet meds. Figuring they would just call for authorization. After getting an email from 1800 pet meds advising me that low cost vet mobile told them I needed to provide the RX, I called. After speaking with Garo he tells me the prescriptions are sent automatically to their preferred vendor, and ONLY their vendor. Interesting how I asked SEVERAL times and several people for this and was never told I would be locked into their vendor. When I complained, Garo hung up on me. Now I'm back to square 1. I can't order my dogs meds because they refuse to authorize and I will have to pay for her to see another vet to just get the RX. Their care is shit, their customer service is shit. They're unprofessional and RUDE AF. Stay away. read more

The Administrator, Mr. Garo is heaven sent. All the doctors and staff that they have are a blessing. They saved my baby and I'm extremely happy and very appreciative. Garo constantly checks in and follows up with care. They aren't just about he money they definitely care about our fur babies. The care he provided for her was so ideal and the cost was much less than if I would've taken her to a vet. They helped me save my baby and I thank them! read more

Low Cost Vet Mobile - Our Miracle - Pet Services Near Me - Fresh Meadows, New York

they canceled my dogs appointment but if my dog was sick in little to nothing words they wouldn't attend him because they canceled it and they charge you to make an appointment and just rob you right after read more

Low Cost Vet Mobile - Pet Services Near Me - Fresh Meadows, New York

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I was referred to the vet mobile by the ASPCA mobile unit after my poodle (inherited from deceased relative) needed blood work in order to be spayed because I didn't have a vet in NYC yet. We went to the Fordham (3rd avenue) location. After arriving an hour before the van showed up, we were there for about 6 to 7 hours total. We even had to go into Applebees for food. Luckily, we had a car to wait in. They seem to be very disorganized. There is a sign-in sheet, but it's hard to tell if they go by order. They staff was very polite but, the vet seems disheveled, disconnected and non-professional. He looks as if he could use a couple of intense showers. I was tempted to leave once we saw the outside of the van. It was very dirty and run down. But we really needed to get my doggies blood work done and we'd been waiting for so long. So I relented. I will never use this service again. Luckily I only needed blood work. I prayed that my dog didn't get a staph infection in this dump. It literally smelled like buttcrack!! Wow. Smells like it's never been disinfected before. They were supposed to email the results and when I didn't get the email, I politely phoned to have them send it again. The girl that answered treated me like I was in the wrong. I told her that the attachment was not included. After giving me "tude" she saw that is wasn't, no apology. Spend your money elsewhere. The so called discount is not worth your dogs health or you dignity. Judging by the outrageous comments from the owner to people, word travels widely in social media. I chided ASPCA for recommending this guy. He won't last. read more

HORRIBLE customer service. I went to get my cats vaccines up to date and found out he had ear mites. I came back for the second round of the treatment and I had to deal with this very rude, dismissive, and unprofessional individual. First of all, I understand we're all wearing masks cus COVID, fine. But you're suppose to be a professional and we already have to cover half our faces. WHY are you wearing dark ass sunglasses on top of all that. You're working and talking to people who are bringing their precious pet to you. Some eye contact with the person I am speaking to would be nice. You're working on animals in a dark crowded truck, like are you stupid or trying to hide that you're high. The only two things I can assume based on this outlandish experience. Next, LONG FILTHYYYY FUCKING NAILS. you work in the medical field. Your uniform looks like it hasn't been washed in ages. Hygiene is imperative! ANYWAY. I told him hey, the doctor told me making an appt for ear mites is unnecessary, just bring him in and I'll treat him in less than five and you can be on your way". The guy goes "who said that, the bald guy? He don't know what he talking about that guy don't know nothin" he then shrugged off and left me standing there confused. I stopped him again... what do you mean the DOCTOR doesn't know what he's talking about. I would like to speak to him, if In fact he pulled this information out of his ass, id like to hear it from him (I had important things to do, and apparently it's ok to have people waiting THREE HOURS as I heard another fellow customer complaining about nearby. The guy goes into the truck and comes back and sticks a card in my face and goes "you can go and call here and tell them all your problem"S and then walks off. I never got to see the doctor. Finally, (I don't know if the guy played me or if in fact that's how it works, regardless it was stupid) the doctor charged me 35$ for the ear mite treatment and this guy was charging me almost 50$. I was confused why I was being charged more and apparently even tho he was diagnosed with the ear mites weeks before they have to "charge to diagnose him every time". You're telling me its justifiable charging an extra 15$ EVERY TIME for identifying the ear mites I was already told were there before? Super weird. Not bringing my baby to this filthy truck again and neither should you. Straight trash! read more

Do not go here, not low cost as advertised. Beware if you make an appt online they will charge you a non refundable fee of $20, meanwhile appt is not needed. I made an appt for my dog but was not seen at the scheduled time. Had to wait still. Doctor don't even come out to talk to you. They have the "helper" come relay the message. I'd appreciate to see and speak with the doctor examined my pet rather than an invisible presence. Nothing against the "helper" he was super nice. In addition, they don't dispense heartworm prevention. Initially said I could pick it up over the counter, I had to correct them and said a prescription is needed. Due to covid no one is allowed in the room so thought I'd try this place bc the examine room is right close by, a few steps away. Do not recommend this place. Beware. For the price, might as well take your pet to an actual brick and mortal practice. You don't really save much $$$ read more

Negative zero million!!! They didnt properly treat my middle aged cat after all that and a month later i had to euthanize him. They denied that they did not give me the proper follow up treatment info and diagnosis; Even though I have what they told me in writing. and they won't stop sending ad emails, even though i've asked to be removed from the email list. I detest them and can't warn people away from them enough. read more

The wait is pretty long. But the workers were nice and always answered me when I asked when my dog would be seen by the vet. No other vet could tell me why my dog was having a terrible cough or charging me $600+ for a diagnosis and this place told me that she has bronchitis and was very affordable. They gave me medication so I'm hoping it cures it. I told them to cut my dogs nails and they forgot so that was a bummer .. but Besides the wait the low place is amazing. read more

Amazing idea hampered by a hostile owner and bad business practices. I've been bringing my dog to this van for vaccinations for the last 4 years. Given the nature of this business, I did not expect 5-star service by any means. From our experience in Manhattan, this is clearly a high-demand service. Our visits take around 2 hours since we go very early in the morning. The receptionist responsible for handing out paperwork and handling the line is pleasant but understandably stressed. During our most recent visit, the Van arrived at 9am but did not see its first patient until 10:15 due to the Veterinarian being "on break." His car was parked directly behind the van and it seemed like he was just waiting until he felt like coming out and starting for the day. My actual interactions with the vet were pretty standard for a clinic of this caliber. Though I kept my expectations in check, I was reprimanded for having a badly trained pet within the first minute of seeing the vet. My dog flinched when he first grabbed her paw to cut a nail. Clearly it is horrifying and savage for a dog to be afraid of a stranger grabbing her! Aside from the consistently terrible bedside manners that the vet exhibits, the service itself is straightforward since I only go for annual vaccinations. On the other hand, flipping through some of these Yelp reviews and seeing some of the hostile and delusional responses from the owner Garo is quite disappointing. While I'm sure everyone in this communities appreciate his providing a low cost veterinarian service, this does not give him a right to claim that his clients are "mentally unstable, on drugs or alcohol, or have emotional problems." Incredibly, Garo wrote this in the "From the Business" section on Yelp. Of course people will come here to vent if you're constantly blaming clients and their character for your business's shortcomings. As much as I love the concept behind Low Cost Vet Mobile, you're better off going to an established clinic for any vet service besides vaccinations. No customers of ANY businesses should have to deal with being demeaned for voicing (very legitimate) concerns. read more

The worst place ever . The manger need to be replaced immediately, his employee is rude and very unprofessional .He was on his phone the whole time have a different conversation arguing with his wife .While conducting business . I ask him his name he stated " That he was a black man". Who want to go to an establishment that is prejudice. Even though it's low cost it's not worst the service you receive. So, please be aware of low cost vets. Are you really getting good service? Is the question you have to ask yourself . This business has been around for ten years . Why are they rating is so low. You can see for yourself and read how the manager reply to certain race in a unprofessional manner. Would you bring your child to a place to a hostile environment. Another employee wanted to come out and answer my question. The employee was so aggressive and demanded her not to come out . He was aggressive to everybody . So do you want your animal at this establishment. If you need a good vet go to Lefferts Animal hospital there telephone number is 718-849-3000. Great service, short wait time very professional. Nice and clean nice staff and very reasonable prices . read more

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Zero stars- read all reviews!! All of these reviews are FACTUAL!!! I have a Frenchton that is pregnant!! Second time. I went to this "low cost" place again!! Should have learned from the first time!! Let me just state one thing the staff they're amazing- the staff they have now!! . They are very helpful they are very passionate with the pets that they see! I have no issues with the staff it comes to the Veterinarian... I have to go back to last year when my baby I was pregnant the first time. They took an x-ray and I asked if she had labor and how many pups is she going to have. I swear to you I was more confused than I was before I got there. After the staff taking x-ray I asked one how many puppies does she have and is she in labor? My answer was she has maybe four or five or maybe six puppies. And she may go into labor today or next week or maybe the week after. I asked if I could have a straight answer that's the answer they gave me so I left feeling more confused without any definite answers. I called the vet Two weeks later and he says oh my God she has to have a C-section these puppies are not gonna fit. I would've going to a random man's house at 10:30 at night with my daughter and my dog and it winds up that my daughter delivered the puppies in this man's house!!! she didn't need a C-section!! she didn't have any complications!!! everything was perfect!! They charged me $2500 for my daughter to deliver the puppies that's a low-cost vet clinic for you. He would've given me $1000 back onto my credit card because a C-section was not performed. But I paid $1500 for my daughter to deliver the puppies in a random man's house which my daughter told me he popped his head into the room where she was giving birth to maybe three times. Here we are almost a year later and surprise she's pregnant again and by the way she's getting fixed on November 18. I go yesterday back to "low-cost vet clinic mobile". Any animal can sense when a person is mean and nasty and just not "correct!! Animals react!! My girl is not a violent or aggressive dog at all. They had to muzzle her every time she came to that doctors office. The last straw that broke the camels back was yesterday I wanted to know how many puppies she was having how far along is she and I gave them the dates of when her last heat was and I guess the employees are told what to say to the pet "parents". I was told that my girl had to have a sonogram done and it was a matter of life and death. I then proceeded to ask what was wrong. He couldn't give me an answer. I said how bad is it he still couldn't give me an answer and this is one of the vet techs I believe. He said she needs a sonogram tomorrow but you have to pay upfront $350 I proceeded to give him my credit card they charged the 350 and now my mind is racing. What's wrong with my dog how bad is it is she going to make it overnight??? you don't say it's a matter of life or death... oh but you could take her home and will see you tomorrow at 1:30. I get to the car I am hysterical crying and I told my husband that something is very wrong. He said let's go for a second opinion. I wake up going to another vet which by the way fantastic took us in right away they did a sonogram they did an x-ray and they checked her from head to tail!!! The vet said she has no problems there's nothing wrong with her she is perfectly fine the puppies are small enough to pass you have nothing to worry about. That appointment with the x-ray of the sonogram at the office visit cost me a total of $300 for everything. This is a vet that is ASPCA certified five star reviews all across-the-board. I can breathe I love my dog!! She is in good hands with this vet! As for low cost vet clinic please read all the reviews and avoid this place because they will treat you terribly. And you see how low cost is not really low cost at the end of the day you're paying either out of your pocket or with your sanity!!! Beware!! read more

******BEWARE FRAUDULENT****The person who owns this truck is completely out of his mind with lies! Replies to a google review insulting me And now saying that 2 percent of clients are nut jobs, cheats and liars! How funny when you took my money and never intended on providing a service you thief! I was told the appointment was at 6:30 Rush hour was terrible and still managed to arrive at 6:40 for the 6:30 appt after letting them know I was driving a far distance of over an hour! And no one was there!!!! It was all planned! There is no way you shut down shop in 10 minutes! Especially after calling and when finally answers say they were doing ultra sounds but in his reply said they left!!! LIESSS! Now he replies with insults when he already got the money i paid for the ultra sound! This business is affiliated with the mayor alliance of nyc to help animals! This is the only reason i trusted going there and such a far distance to help my sick dog! Then calls back to call me a loser and say i am banned! Thank you i would never want you to care for my animal after this and no one else should either! After i called so many times and was hung up on numerous times with no response on the correct address to go when I was not told the ultra sound would be at a different location! Then tells me we're waiting here where are you ?! but then never gives me the correct address of the location i was never told to go to!!!! They are running a scam! Stay away and save yourself the headache! This is the worst place to take your animal! Please save yourself the trouble! My pet was scheduled for an ultrasound. This ultrasound was paid for in advance. The person in charge is extremely unprofessional and rude! Maybe because it is low cost they think they can treat people this way! I get to the location of the truck because no one informed me of going to any other location! Was on the phone all day trying to confirm the time which I was only told a couple of hours in advance! I'm at the truck and no one is here! And when i call he keeps hanging up the phone on me not giving me the correct address saying someone gave me a business card with the location! And literally keeps picking up and hanging up like person with some serious issues! No one gave me any more information so the only thing is to come to where i brought him in the first place and nothing!!! $350 and this is how they treat their customers now my dog is still in need of care and trusted this place with my beloved pet to encounter an immature unprofessional vet who doesn't care about animals!! Kept hanging up the phone on me when i asked for the correct address! I'm appalled at how this turned out for my pet and want to want everyone of the terrible communication and non information they give you! They don't even want you to explain what is wrong with the pet and no one gives you a clear understanding of anything! Stay away!!!!!!!! Don't go here find another place! read more

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OMG OMG OMG incredible. just incredible. GHETTO GHETTO GHETTO vet mobile bus thing. gross & dirty and just overall trash. your animal will not be treated here or be helped if there is a problem. please just slap the cost on a credit card and go see a real vet. The techs all speak for the vet and he just sits there and just signs off whatever they say. He barely even speaks. this place is for vaccines and ONLY vaccines if you are willing to wait 6 hrs for vaccines at $40 each. NOT WORTH MY TIME. I feel like the vet was not really licensed either. read more

I generally don't understand the bad reviews. As someone in a service industry, I understand what they do and go through. But They provide services at a more marketable rate than many other places like blue pearl, AMC which is great especially in these times were money is tight. Juan is very knowledge in being a mediator between me and the people who are in the truck like the providers, answered all my questions and explained the care in a way I can understand. If you come here, please humble yourself at why. We are here for our pets, not for own own egos. These people helped my dog when I was in need and I will forever be grateful read more

Don't give "this doctor" your animals. They don't allow you to visit your pets even when you're standing near his house. That's the name of the hospital - it's a private home. I heard he doesn't even have a veterinarian's license, he practiced law, I don't know how the state allowed it him for work. It's a pity that I read the recommendations on the Internet, otherwise I wouldn't have given him my cat. The man doesn't know how to communicate with people, he's nervous and rude. He treats people without respect. He threw our cat down the stairs to us just because we asked why you not removed the fluid from the body. Imagine the picture: I come with my daughter to pick up a dead cat (after 5 days of IV drip) and in front of my daughter's eyes he simply throws the cat down the stairs for us, taking the pad, shouting that it's my bedding!!!We gave him a clean cat and took him back in a terrible state with dirty paws from the sand lying on a dirty pillow. My daughter began to cry, what are you doing??? he turned around and said: did you come to pick up the cat or did you come to complain?The catheter in his paw was never changed in 5 days!! !He fed cat from a syringe, although another clinic said only through a feeding tube. He didn't even see that the cat was yellow in skin and demanded fresh tests on the third day of his stay in his "hospital"!!! This is terrible, I just have no words. Two vets diagnosed my cat with pancreatitis and je needed IV fluids asap i couldnt find any vet around to do it promptly so my friend recommended me that cruel place .Its very sad we Give him a clean and alive cat who even ate on his own and took home dirty and dead. And thrown out of the stairs of the house. It's good that I managed to catch the cat in my hands. This is not a doctor. This is a monster. It's better to overpay but in a place where you and the animals will be treated professionally.Please ,avoid this spot .Right,he might help some animals if they lucky out of 20 animals 17 die and this is not a place you want to bring your pet!!!!! read more

My dog, Zak, started limping on his right hind leg in late Oct 2021 so I took him to Vinegar Hill Veterinary for an exam on Nov 2, 2021. They determined that he tore his ACL/CCL on his right hind leg and needed surgery. Vinegar Hill Veterinary doesn't perform surgeries, so I made an appointment with the Low Cost Vet Mobile so that they perform the surgery. They required an initial examination, so we made an appointment for Nov 13, 2021 at 12pm. Dr. Ashraf Hussein examined Zak and determined that his right hind leg had a torn ACL/CCL. We scheduled the surgery for Dec 5, 2021 at 5pm to be performed by Dr. Ashraf Hussein, the same vet who indicated his right ACL/CCL was torn. I dropped Zak off the day of surgery with Garo Alexanian, the owner, and I left to get dinner nearby because they don't have a waiting room; they have a mobile pet hospital. I told Garo that I'm reachable by cell phone and that I'm 5 minutes away. I picked my dog up and when we got home I realized they operated on the left hind knee. I called immediately, but they were already closed. Garo Alexanian called me back the following morning on Dec 6, 2021. He said that when my dog was in the operating room and sedated they noticed that his left knee had the torn ACL. I told him that his previous vet exams always indicated that his right hind knee had the injury. I saw him limp on his right hind leg, never on the left. They never called to tell me that they noticed that his left knee was injured. They proceeded with operating him on the left knee without my knowledge or consent. Garo got frustrated when I expressed my concerns and proceeded to insult me. I asked for Zak's medical records and he told me that I would have to wait because I was being obnoxious. I followed up with an email later on in the day stating my concerns and asking them to operate on the correct knee free of charge, since they made a mistake. Garo replied and said that he is refusing service to me in the future and to never contact them again. I told him I have to contact them because Zak is their patient, they operated on him the day before, and I still don't have his medical records. It's malpractice to operate without the owner's consent. It's malpractice to refuse to speak to a patient. On Thursday, December 9th they uploaded a patient consent form with my forged signature. They had previously stated that they made the decision to operate on the left hind leg while my dog was in the operating room and under sedation. They are now changing their story and are claiming that I consented prior to surgery. read more

DO NOT GO HERE When your dog is suffering from an ear infection, allergies, or any very mild case of sickness, you should be okay with this, but if your dog is seriously ill, you should stay away. If I could give 0 stars to this place, I would. The doctors told us many different things, prescribing medications that didn't make any sense to me as I had taken my dog here for months. Granted my dog was old, however, she still had many years to live. Eventually, the doctors informed us she would need surgery and that it would be risky, we were willing to take the risk and she unfortunately passed. The conditions they had her in after surgery was disgraceful and disgusting. Her death was caused by a condition they had completely overlooked; that our dog had suffered from something they should have noticed (without surgery and the countless amounts of medication). As emotional as I was after she passed, I was hesitant to write a review, but these are my true feelings. All their replies to one star reviews are so crass and overall disrespectful. HAVE YOU NO SHAME.They just want money and there is NO justifying that. read more

Today must have been there off day. Got there 9:45 am waited almost 3 hours in the hot sun no water in sight for the dog my fault should have gotten water after a almost 3 hour Waite guessing a vet tech of some sort came out helped me put on a muzzle ok good so far the Gentlemen with a real bad Attitude put the muzzle on a little to tight also not a big deal on the information he just read said ear infection still nothing to worry about comforting the dog after rubbing her ear he thought I said some thing which I didn't then he said we're not gonna see you today you can take your dog and go after waiting three hours at a dirty disgusting outside trailer with mice and a lot of roaches running around Dr. look like a homeless wino vet tech I mind you should not be dressed like a rap artist with an attitude he should be loving and caring to the dogs and cats and the people not the bullshit he pulled I will never send my animals there again for any reason this place should be shut down mixing a dirty dripping garbage bags with medical supplies is not the right way I give this place a big fat zero 0 there was no reason for the Dread lox punk to have an Attitude with me. Where are they washing there hands where is the Medical waste going place was Dirty Disorganized very un professional no medical Scrubs anyplace to be Seen sweat clothing and Loaded with Rap related Jewelry hanging from his neck is inappropriate street was a mess The veterinarian took a break from inside the trailer to pick up garbage on the sidewalk not his job where did he wash his hands all this Sitting outside a Closed Down veterinarians office with the same name. a very sketchy looking place will never go there again as of 6/6/2022 9am read more

On my first visit, I informed the associate of the exams I'd like my pet to have. Not only did they not perform any of the exams, they provided me expensive medicine for my pet and told me to return in two weeks for the exam I originally requested. When I returned in two weeks, they didn't even have me listed down as an appointment even though I made one. They had no idea what the original issue was with my pet (doesn't seem like they take notes). Then they continued to talk me out of the exams I wanted for my pet and (AGAIN!) did not perform the exams. Without performing any of the formal exams, they informed me that my pet needed surgery. Who in their right mind would agree to their pet having surgery without exam results/scans? The associate was unprofessional. They forgot that they told me to return for a second visit and denied to perform the exam. I believe they get away with the quality of care they provide because of the population of folks they serve. Shame! I suppose if your pet has minor issues this kind of service is fine but for anything else, it leaves much to be desired. read more

Took a whole day off to visit the Wednesday Queens location. They suggest getting there early since it's first come first serve and list gets filled. Waited 4:30 hours in the cold along with 6 others. They didn't open until 10:30 with little to no communication. In the end nothing was done. But they still charged $25 for petting our dog and checking her ears on the spot while explaining why we owe for the visit. This place is unprofessional and the lead vet showed to have little knowledge as a veterinarian thus becoming flustered with our pets allergy. I would not recommend donations or any person who loves their pet to visit this unkind and unprofessional place. For the safety and love of your pet; Please be warned. read more