I've been going to Katy Hardware at least 20 years. Today I received great service from the lady's…read moreand gentleman that helped me. Very easy to figure out where everything is. Great quality tools, and the lumber was what I needed. Will be back!

This is my favorite hardware store. If you are looking for something, they walk you right to it…read more They don't just point and leave you to search. If you are trying to create or repair something, they have suggestions. This is what a hardware store was in the past and needs to be again. Everyone is always so friendly, knowledgeable and helpful.

Great hardware store, glad to have them here in Katy. So much nicer than going to Home Depot or…read moreLowe's because it is easy to get in and out of. Usually find what I am looking for but when I can't there is always the larger stores. I read some of the negative reviews (very few) some people have left on their website and I couldn't disagree with them more, this is a great store to shop in. I guess some people just can't be pleased!

The female owner of this company has ZERO integrity. I came in to buy some wood to smoke a turkey…read more After paying, the employees stood around wondering who was going to bring the wood to me. After 15 minutes, a female (who claimed ownership of the store), who was holding a very misbehaved child who was throwing a ball and swinging a bat, decided to ask me to come with her out back to collect my wood. After realizing she lacked character and integrity, I called her out and prayed to God that he would stop her family's DNA from poisoning the next generation. She's a horrible human, and they are overpricing everything. Plus, don't get any screens refurbished from this store. She lets her kids tear into the finished work and then tries to pass along shoddy work. Please, they're not even in Cinco Ranch. They just want the 90210 prestige.

I don't know why I keep coming to this place. Every time I come they don't smile at all. The only…read morepeople who smiles are the men who work at the back of the store. This time I called and asked if they had a certain item in the store and of course the answer was no and she hung up not even saying thank you for calling tractor supply or anything not even goodbye. I'm telling you these people who work at the front these ladies are rude. I'm not coming back and I'll make sure that my husband doesn't shop there anymore and my sons and I'm talking about my whole family who all goes there.

I'm writing this review to bring serious attention to an ongoing issue at both the Bridgeland and…read moreTomball Tractor Supply Co. locations regarding the use of the pet wash station. Every time we've made the effort to drive out -- often 30 minutes each way -- with our baby and our dog, we've been met with repeated refusals from employees to use the pet wash. The excuses vary each time: "It's under maintenance," "We're about to close," "Someone else is using it," or vague reasons that feel more like avoidance than valid operational concerns. On several occasions, we weren't even allowed to check the pet wash ourselves to verify the claims. It's extremely frustrating and frankly feels like the staff simply doesn't want to deal with customers using that service. As loyal customers who have chosen TSC for both pet supplies and convenience, it's incredibly disappointing to receive this kind of treatment -- not once, but multiple times, across different locations. The lack of accountability and consistency in customer service is unacceptable. I hope this review brings this issue to the attention of store management and the corporate team. The pet wash is one of the advertised features that brings people into your stores -- please ensure your employees are trained to either provide the service as promised or communicate honestly and respectfully with your customers.

This new Home Depot has what I need and is much closer than to my home…read more I'm a regular at hardware stores because I like to DIY stuff like furniture, greenhouses and whatever. I use the Home Depot app when making my shopping list and from the app I note what aisle/bin my target is hidden in. If the store doesn't have what I want they will order it for me and ship to my home or the store. Often I find the prices are lower than competitors, even Amazon and Walmart.

Everybody was very helpful and kind. A big thank you to Angel who stood by to help while I spoke…read moreforever on the phone for the person I was buying for.

Staff are so helpful and prices good too! They did not have any variety of the vinyl cutters but…read morethe price was cheap enough on the one they had. I would go there for other tools.

Nice tool shop yet I couldn't find the ones that I was looking for. I'll come back again for…read moredifferent tools if I needed. Because of that service is fair to me. But I'll give it try next time!

This is my happy place. I come quite often. Not necessarily to shop, but to go sit a commune with…read morethe KOI or wander the plants to see the wild butterflies. The staff are simply wonderful, genuinely friendly, and extremely helpful. Also, they hand out KOI pellets to those of us who are addicted to them. I have had the privilege and pet the KOI while feeding. It's unlike any other experience you've had. My most recent visit was to pick up some "Dirty Dirt" which is dirt made from food waste compost from the Heights area of Houston. While they're much more expensive, its top quality product and all of my plants thrive living in it. I planted my most recent batch of garden plants, several different types of Certified Organic/Non-GMO potatoes (the plants are sprouting thru the dirt and it's only been a week!). In addition, I got an Orange tree, Swiss Mint, and a few other little goodies for my back yard. The staff answered all of my questions and I went home feeling like I had a true experience. I spent 2.5 hours there, they were very peaceful and happy 2.5 hours. I highly recommend spending some time here.

They did an excellent job in installing my water feature. Their customer service was excellent and…read morewould highly recommend them.

Garden dept. today. Got some bricks out of the display that was clearly marked $.25/each. We get to…read morethe garden dept. checkout and the lady( Gwyn)says that they're $.59. I said that the sign said "$.25/each". She's says "no, the red ones are $.25/each". I had to carry them back and get the red ones, which are also marked $.25. Then she won't let my wife pay for the supposed right ones while I go back and get them. She says "I'm not ringing them up until I make sure that he gets the right ones." Like I'm going to pull off the big brick heist by taking the wrong ones which in fact, aren't the wrong ones. I get it that it's hard to get competent help but maybe a little training is useful. I understand that it's hard to teach someone common sense . Another issue, in the lumber yard, they have all the lumber carts parked in front of the pressure treated 2/4and 2/6. Difficult if not dangerous to have to climb on top of the carts to get one of the more common items of dimensional lumber. Management is really setting the store up for trouble there.

Ordered some laminate flooring for the ENTIRE home (probably an $8000 job). Tried to get the person…read moreout to measure the home for the amount of flooring to be delivered. At first they were suppose to call within 24 to 72 hours to confirm the date and time. They never called. I had to call the store. The store called back within minutes to say the service person would call me the day of my service between 6am and 8am to let me know when they are coming that day. It is now 9am and they have not called. I guess Home Depot really doesn't want this size of job. I am off to Floor & Decor. Too bad, I never had a problem before with Home Depot Cheryl S.

Do not buy appliances from Ferguson Katy. No company could have messed this up worse and i regret…read moredoing business with them. The sales guys will lie about availability just to make a sale, and then they don't communicate with you at all about a backorder or dates. The warranty dates will be way off because they don't update the actual install dates with manufacturers or give you any kind of install ticket, costing you months of warranty time. it is a jumbled mess over there and they are completely unapologetic about their huge mistakes. The only positive is some of their installers are great.

I came in with a part not knowing what kind of faucet it was from and they cross checked several…read moreareas and found a replacement. They unfortunately didn't have it in stock but told me where I may find it. I had no luck but was able to find it on Amazon. I checked it against the faucet the had quoted it was from and it looked totally different. But the part looked the same. I decided to risk it and order the part anyway. As it turns out....they were right. The faucet canister slid right in and my leak was fixed. Knowledgeable, friendly staff that go above and beyond to help you even when they don't make a sale. But don't worry they will next time because they have my business for sure and I happy to recommend them to whoever needs plumbing parts. Nice job guys.

This is aimed at country living, with equipment for acreage. Want to feed deer and other wild…read morelife, check.

I love this place! The staff are beyond friendly, helpful,…read moreknowledgeable, and actually want to assist the customer!! They are constantly turning over seasonal goods, from chickens to decorations, from toys to clothing, there is always a sale on something!!! The selection is wide, if not deep... What I mean by this is that they won't have 20 different chainsaws, but four or five deep at different price-points. The store however has thousands of items! Be sure to check the clearance section in the back!! Let's not forget the "fur babies", as our Fluffy, scores big on toys and care items at unbeatable prices! I recommend this place over all the big box stores for your DIY projects.