Lowe's - West Craig Las Vegas, NV April 2026 We have a hamster house with plastic parts that need to be replaced (screws, nuts, washers). We were helped by an employee who let us know they don't carry the plastic parts, but helped us find the right metal alternatives. It was a quick & easy visit! read more

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Stopped by Lowe's Home Improvement store to grab air filters for my house. I entered the store through the garden section and looked at the beautiful flowers, plants and vegetables before I walked in the indoor area. I had a very difficult time not getting any flowers because they were beautiful! Inside, I also checked out refrigerators, just in case I decided to get a new one. I found one I definitely wanted to buy immediately! I keep it in my mind for future reference. The sales person was very knowledgeable and helpful, so I definitely would return to make the purchase here. Another salesperson helped me find the air filters. The best value was 2 double pack! I got what I needed and headed back home. read more

I had such a great experience at Lowe's thanks to Jon. He was incredibly helpful, patient, and knowledgeable. He took the time to answer all my questions, guided me to the right products, and made the whole process smooth and stress-free. It's rare to find someone who genuinely cares about helping customers, and Jon truly went above and beyond. His professionalism and positive attitude made a big difference. They have great selections & value. Thank you, Jon, for your excellent service -- Lowe's is lucky to have you! read more

I have no idea why this Lowe's doesn't have more 5 star reviews? First of all NEVER would I think I'd even review a Lowes or any home Improvement store. I don't frequent these types of places so I have little experience with them. My husband comes to this Lowe's a lot bc he's always tackling a home improvement project but I never go with him to get the supplies. We decided to replace the flooring in our home and came in to see what Lowe's had. After looking through their inventory we took a sample to the front and asked who to speak to if we wanted to place a big order. There wasn't enough on the shelves to do our project so we wanted to see if we could order more. I can't recall the 2 wonderful female employees who helped us but they were both very friendly and helpful. One woman scanned the bar code to check out inventory in other stores for us. She and the other employee called a woman named Malene to the front to talk to us about how to place the order. I told her I wanted to take the sample home first to see how it would look in our home w the lighting and furniture. She took the time to show me how to get the Lowe's app and use the virtual feature that takes a pic of your room and shows you what it would look like with the specific flooring you pick using on the item number you enter. SO HELPFUL! She then gave us her card and said she would be happy to help us place the order and get us the best deal she could. Truth be told, we ended up ordering from a store out of state bc they had the exact flooring I had been looking for. I REALLY wanted to order from Lowes and specifically from Malene bc we had such a wonderful experience. But once I found what I was looking for online I couldn't be persuaded other wise. I'm SO particular, and I knew exactly what I was looking for. Otherwise in heartbeat we would have ordered through this particular Lowe's and used Malene and the whole team were absolutely wonderful! read more

Lowe's (this one, or any of the others I have visited in many states and towns) is so wonderful for customer service on the floor and dog friendly! Daisy (my small dog) and I stop by Lowe's just to look for their screaming deals on "oops" paint, and to hustle pets for Daisy! So many of the customer service representatives on the floor are more than happy to oblige Daisy, and give her some pets! It's always a fun way to brighten our day. We then, of course, always stop by the garden center, I'm traveling now so I can't have them, but I still make my rounds and take in the fragrant scent of the beautiful blooms as we stroll down the aisles! Every spring and summer feels like the first one, as I admire all the unique and intricate blooms! Humans have really gotten creative in their co-creating new plants! Lowe's is always good for having a range of plants on clearance racks that are marked down significantly! Lowe's knows!!! read more

This Lowe's needs more people on the floor. They have some really good team members, but they need more so we can easily navigate their store. I came to Lowes looking for a security door. I am just a little jealous that my neighbors can have their door open on a nice day. There was a nice man sitting next to the doors and talked to him about what door that I wanted and that I had an HOA. I had to pay a fee for someone to come and measure my door frame, but that was included with my purchase. I was quoted around $375, which is really a good price because doors are expensive. I went ahead and scheduled work after getting permission from the HOA. The person arrived in a timely fashion and had me check if he brought the correct door before installing it. It had a black screen, but I am not sure if that matters. The door was installed with no issues. No need of repair, but the paint on the screws got chipped, but I do not think it matters. If it does, he did suggest a paint to touch them up. I am happy with my security door. I spent a year looking at them wondering which one would look the best. I am happy that I hired someone because they did a better job at installing the door than I did back at my old house. read more

Above and beyond ! Asst mgr and staff were all so helpful, got me exactly what I needed to do my project at home ! Thank you ! Store well organized and clean ! read more

My store of choice is usually Home Depot but LOWES usually has better finish products and I like the different options they carry. Usually it is quieter as there is not so many people compared to how Home Depot usually is. I would give one star for the customer service. The extra star was for a well organized and stocked store. Walking through the self check out after already paying at the pro area. I was asked if I had a receipt for my three items I was carrying. I said yes, they said they want to see it so I showed them the receipt. That was not good enough. They had to take it by hand and stare at it for about a minute just to make sure I stood there for a little while. Something that could've taken seconds, but they decided to make sure I waited while holding my lumber. Of the employees that I encountered today I would not go back to the store. It would be more professional to have people familiar with construction, and also training with customer service. read more

Never ever shopping here ever again. They run this place like jb ran this country. I went in to buy a 8ft 2x4 that needed to be cut 14in x6 but the worker told me that he can only cut up to 4 cut's anything more than that is a project cut whatever tf that means(I was the only person there). I'm loyal to HD but Lowe was closer read more

Amazing tho needed more info and they did not have. They were friendly and helpful store lacks for nothing nor does the follow up

I bought a washer and dryer from this store and the associate Markus was very helpful, then on the day of my delivery I had two amazing team gentleman, who put together in my house appliances, washer and dryer by Jesus and Manuel they all get a Plus 10, Anazing people!!! Thank you Lowe's, You'll continue to have my business!! read more

Service is ok , value not so great. Worst part is we were looking at fencing no dig style to put in our yard in a small area and while there I got all bit up by mosquitoes they are doing nothing for control on there property no wonder no one was out side there awful read more

Lowe's Home Improvement - Misquote bites - Hardware Stores Near Me - Las Vegas, Nevada

Such an inconvenient place to shop at. Feels like a CVS with how much stuff are locked away. It's annoying having to ask for an employee for so much things and feeling like you're an inconvenience to them. Staff has always been kind, but it makes shopping here such a long process. I will be shopping online more often. read more

Love Lowes always have just what I need!! All the employees r great! Never ever had a hard time there ever! Thanus Lowes your Great!!

Everything! Let's start by saying that my wife and I ordered a small garden shed on may 25. Order started it would arrive at this store on June 9. That we could work with. Only they lost it. A week later my wife and I found that this store had another shed in stock that would work, so, we canceled the first order and purchased the second shed. Within a couple of hours we were informed that our order was ready and we could come and pick it up. Prefect, or so we thought. Only later that day the manager Daniel called me to say that they found the original order and that we could finally pick it up. I informed him that we had canceled that order and in fact would be by to pick up the second shed. He them proceeds to let me know that with both of them there we could choose the one that died is best once we got to this store. Upon arrival my wife and I went to the service desk to inquire about this scenario that the day manager had mentioned. Only Daniel was no longer there, another person proclaiming to be a manager informed us that we could not look at both as that would require a process. This person, Kyle, was adamant that there was just no way. But that he could get the new order brought out to lumber and loaded. A bit disconcerted, but we agreed to just move on with the new shed. So we pulled are vehicle around and waited.. and waited. Roughly twenty to thirty minutes later two employees slowing brought the shed forward on a forklift. That barely fit down the aisle with the load sideways. We are talking about one 4' by 7' plastic shed that would have easily fit on a flat top cart. Of which I inquired as to why they had taken this long to raise and lower this box that was roughly 16" tall, by 4' wide and 6' long up and down a maze through the lumber and drywall area and not just put it on a lumber cart and get it loaded. The operator proceeded to get stuck at the check out, not being able to visualize the small load that was blocking other shoppers until they cleared another cart that was not in his way. I suggested that they figure it and get it loaded. The driver refused to move until more stuff was moved to give him enough room to drive a semi in the store. So, he proceeded to lower it down and sit there. I used a number of expletives to describe the blatant ignorance of both the operator and his flagman. They could not get a manger nor could they function at a high enough mental level to walk. So, I could not watch this circus of very poorly trained lemurs any longer and demanded a refund! At which point I left them. I will not be back to Lowe's, this store on Craig nor any others. We will cut our credit card up and shop Home Depot from here on out! read more

cheaper prices and they had a good selection of clearance items. the value was better the. Home Depot for certain things and service employees were nice read more

This store was my second home for a year after my house flooded. Staff were always nice. I always left the store blown away by their customer service. Also, staff members are knowledgeable and answered a lot of niche questions. read more

I went to buy a dryer last week I choose one that came with a free pedestal. I specified that I wanted that one because it came with it my dryer was delivered but they had no pedestal So I called the store to see what we needed to do and they said they only way to get the free pedestal that was advertised was for them ti come pick up the dryer and for me to reorder it's such an inconvenience I don't have time to reorder and wait another 4 hr time frame for the day for them to bring it again not only that but I don't have another couple thousand dollars either to reorder it So I feel like they should have offered some kind of compensation for their mistake But they didn't. So I will not be shopping there again ! read more

Needed indoor plants for my new luxury apartment and I found a LARGE selection with the cutest pots. The whole stole looked fully stocked and staff was pretty friendly. Patio furniture is what I need next however it seemed to only come in sets. I purchased one indoor and one outdoor plant and they all looked super healthy! I will be shopping here moving forward as they have first responder and military discounts to top off the great store. read more

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need more lasko heaters!!!!! 100yrs making heaters!!! love vornado fans and heater!!! read more

Lowe's Home Improvement - Utilitech space heater. Quite when working. It stopped working after 1yr. Gonna get A Lasko. - Hardware Stores Near Me - Las Vegas, Nevada

Anything we need to repair our home and garden areas all at once! The service is good. Just track someone in one of the isles and ask! I recommend them for your home maintenance needs. read more

We recently bought a new house down the street and this is our closest store for the various home improvement projects we've started. Chris and Barbara in the Paint department have been great about color matching and providing quick service, as we are in multiple times a week for a few gallons at a time. Unfortunately, Chris and Barbara aren't really the norm here. It can be surprisingly difficult to get service at various counters/departments, depending on when you go. I don't know how much training or experience staff have in their assigned departments, but it's been hit or miss whether they can answer questions or provide help, which can be frustrating. The convenient location and competitive pricing keep us coming back here over Home Depot lately. read more

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I am having my kitchen cabinets painted. I visited the store for assistance with color, hardwood, and general assistance. Javier in the kitchen cabinet department answered all my questions. He also provided guidance regarding possible new appliance purchases. Highly recommend. read more

After driving 5 miles out of my way, I scoured the shelves of stain and discovered that no, they don't have this. Not that anybody there actually cared since nobody even bothered to ask if I needed help. Quality of this chain has plummeted with them knowing that there are a great many people who absolutely won't shop at Home Depot for political reasons. They should be embarrassed. read more

Lowe's Home Improvement - Complete BS. Learned this the hard way and no one even asked if I needed help. - Hardware Stores Near Me - Las Vegas, Nevada

This is a warning for those of you wanting to purchase a solid wood door from Lowe's. March 2023 we ordered a speakeasy door with mahogany being the base and espresso being the trim as pictured in the picture below. The door arrives almost 4 to 6 weeks later, and the door is pure black was given a call by the corporate office at Lowe's talking about the manufacture says that that's the way the stain came out and that is mahogany. Anybody that knows anything about staining wood knows that when you put mahogany on wood unless it's Cherrywood. It will stain the color of the stain now. Lowes is trying to tell me that they need to investigate and refund my over $3000 purchase just before warned. I will never purchase anything again I emphasize anything that has to do with my home from Lowe's again UPDATE:::: my husband and I decided that we were going to take the door although it does match the house. It's not the original mahogany that we ordered but I just wanted to put out there that this is the door that we received versus the picture that's on their website below. I will also add the response from Lowe's, which is kind of ridiculous. No. This is the response I got from Lowe's : We do apologize you're not happy with the product. The photo used online is an actual photo of the product depending on the lighting this can cause the product to appear lighter or darker than the photo. Please contact customer support for further assistance at Sales@greatviewdoors.com . One final thought there is a massive contrast between the door I received in the door that is pictured on Lowe's website. No amount of lighting will make mahogany look like espresso, unless you were taking a photo in the dark. read more

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My husband and I went to Lowe's 7/19/25 to purchase a garage door opener. We found the one we wanted, and the person helping us said he would have it at the register . Ofc it was locked up. When we went to check out, it took at least five minutes to get someone to help us because they were all standing around talking when we went up to them to ask for their assistance. They seemed like they were put out by having to end their conversation to help us. the lady that broke away from her gossip to help us was a very heavyset lady with straight long hair, probably mid 50s. She lazily walked behind the counter to see if the garage door opener was back there and said she couldn't find it. Mind you she didn't call overhead or call anybody to assist us. She just kept asking us questions about the person who took the garage door opener. Are you sure they worked there etc. etc.. finally someone came over to help us and he also could not find it. They kept asking us what the employee looked like. We told him and explained that he had the key and the scanner so he obviously worked here as the man insisted he did not...my husband at this point was extremely irritated at the unprofessional behavior of the employees. We decided to just leave my husband stated I'm going home., I'm not purchasing anything here. We left our cart and started to walk out and the rude lady with a long hair indicated" good. Just go home" that pissed my husband off he went back to say something to her and she denied saying anything. We will never come back to the store. I suggest you choose a different location or a different store altogether. It's obvious none of their employees know what they're doing nor anything about their products and they should not be working there. read more

Over the years we've purchased a variety of items from Lowe's. We've purchased a variety of items from Lowe's such as: large appliances, lumber, plumbing, electrical, plants, tools, lighting, and decor. We purchased extended warranties on the large appliances and were glad we did as it paid for itself when the dryer was deemed 'unrepairable' (first they send a contracted service tech to assess and repair if possible; then if it isn't a full refund is issued). The full purchase price plus taxes was refunded to us in the form of store credit which we used to purchase a brand new dryer. We've also purchased thousands of dollars in house remodeling projects such as: commodes, sinks, counter tops and tile floors. What little "issues" we had with any of the projects were quickly dealt with to our satisfaction by the Lowe's company. For one specific issue they even coordinated and sent out a Lowe's associate to oversee a plumbing issue to make certain it was done properly and to our satisfaction. The only complaint I would have would be with specific contractors (and their specific employees) they [Lowe's] had hired to do the actual work in our house. But Lowe's made sure it was handled quickly, professionally and to our satisfaction. My favorite feature at this location is the plant nursery. Well stocked and well maintained. Employees have been consistently helpful. read more

Lowe's Home Improvement - April garden center - Hardware Stores Near Me - Las Vegas, Nevada

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Lowes has the worst customer service I've ever encountered from any store. Employees were rude and insulting when I asked a simple question about where I could find a certain item. They treated me like scum when they saw my Veterans hat. I will never shop at Lowes again and I will tell all my friends about my horrible experience at your crappy store. read more

Shame on you Lowe's! On Friday I went and asked for 20 paint sticks for a school project. In the past they have always been free but on this day I was told I would have to pay $1.98 a piece. $40 for sticks! I even spoke to a manager that reiterated the same thing. You say you are here for the community! Thanks for NOT helping the community, teacher, students, and our schools! Thank you Home Depot for giving me the sticks! Teachers go to Home Depot not Lowe's. read more

Needed a fridge. Came in 7 pm and Doug was so professional and friendly. Doug took care of our needs and we were set for delivery the following day. Jahvee & Brian delivered the fridge making the whole experience worth while. Jahvee & Brian were so friendly & kind . They we're working so hard to set up everything for us . They were professional and I will be shopping at Lowe's for all my appliances in the future. I highly recommend Lowe's. read more

Had to get some tile and some other material for our kitchen. Devin came over and was super polite and helpful. Helped us get all the tile we needed. Nice for someone to come up to us and ask instead of trying to track someone done. Lol. Thanks read more

Seriously? You ask if there are any managers in this store since "NO ONE" seems interested in providing "CUSTOMER SERVICE" which is what they are paid to do. I asked this moron in the photo if he could point me to a store manager and he just pointed at the Customer service line for returns. He looked as though he really hated his job. My intuition told me he was a bigot also just the way he looked and spoke to me. I could be wrong, but I doubt it. I walked towards the back and found two, Rick and Kyle. Kyle was helpful. I needed an item that they were out of stock with. My advice to these places such as Lowes and Home Depot is that "if you go there looking for customer service, DON'T!" You'll be very disappointed. read more

Lowe's Home Improvement - Hardware Stores Near Me - Las Vegas, Nevada

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Store getting worse. Whoever is their store manager does not deserve to be one.Corporate just needs to read the reviews.No shopping carts first. Pay for primo water exchange only to find out all empties, They have no water! Only self checkouts open. Had to go to customer service to get a refund. Wasted my time coming here. Home Depot from now on! read more

Just returned from my neighborhood Lowe's store where I went to purchase three items. Alcohol, lacquer thinner and Deft Clear wood finish. I asked the woman working there if she had Deft Clear Wood Finish spray. She replied, you have to look at the end of the aisle. I held a container of an item called thinner and asked if it was lacquer thinner she said she did not know. I left the store without making a purchase. Returned home and ordered on Amazon. No problem.... You better wake up if you want to stay in business, read more

I have had a poor experience here. We bought a dishwasher from this location and ordered the delivery, install, and haul away. The time-range we were given was 7-10 days, but that it would not be more than 2 weeks. Now that it has indeed been more than two weeks since our purchase date, I followed-up only to learn that our order will be pushed at least another two weeks. They have had the money for over two weeks now and I have nothing to show for it. I am appalled at the lack of customer service and awareness from this storm. read more

Wow I thought I was going to alert people how bad there customer service is .But I see so many reviews have already done that. I was shocked when I went to there outher store at Buffalo and Washington. The employees were very helpful unlike the Craig and Jones store . It is close to my house but after yesterday's experience with the paint department I will be making the drive.I have been dealing with their employees being rude and disrespectful for the last few years. I have spoken to management but things have not gotten better. I would not be surprised if people do not start having them mix paint 10 gallons at a time. And then say Oh that's okay I don't want it. Or having them cut wood and telling them the same thing no thank you. I have had them cut wood before and had to measure it for the guy because he didn't know how. I don't know what it's going to take for corporate to realize this store needs new leadership. Maybe if customers start costing them money they will realize it. read more

Donavyn at customer service was friendly, helpful, and quick to solve our issues. Frank was helpful and friendly as well and helped get the item I needed off the higher shelves. read more

5/5/23 What management? No people on the floor. Had asked for wiring waited and waited. Kept pressing the help button and the intercom sounded and worked properly. Headed to the pro service no one was there to assist, after 30 mins of waiting and asking around for help and pressing the button no one showed up. I left the patio French door and all my material that I needed neatly by the pro service. As upsetting as it is. No one deserve their f@king time wasted. Within 30 min there were 3 other sections pressing the bottom multiple times. With no assistance. If the floor guy/lady wasn't there attend all you had to do is say unfortunately there's no one to assist. Easy as that. Get your associates trained on different floors! read more

Just real sad no customer service. Only self checkout and lots of stuff not on shelves

We did a redo of our aster bath, turning it into a walk-in shower, and updated everything from paint to floors. The employees were very helpful. Sandra, in customer service helped us with some returns and new orders, and Sandra was friendly, helpful and with a pleasant personality. Alex showed us the "wood-look tile," answered all of our questions, patiently and he's very knowledgeable. Frank, the Navy Veteran, helped us find the areas we needed. Plus the flooring manager, Serg took care of our purchases, and he is also helpful, friendly and efficient. The delivery men were efficient and professional, too. We are totally happy with our finished master bed and bath, thanks to the helpful staff. read more