Losing our beloved Rocco has been heartbreaking, and Pet Meadows made such a painful time a little…read moregentler with their kindness and compassion. The way they returned his ashes, paw print, hair clippings, beautiful card, and planting seeds was so thoughtful and meaningful. Every detail showed such care and respect for both Rocco and our family. We will never forget how much comfort that brought us. Thank you for treating our sweet boy with such dignity and love. Highly recommend.

The greatest experience at such a sad time for us. They were professional and truly cared about us.read more

Amazing experience from start to finish, for such a sad occasion. The front desk guy, (so sorry,…read moredidn't catch his name) was extremely kind & understanding. He answered all of my questions and made me feel really comfortable. Also I was so touched when I dropped off my baby and he told me to drive safe when leavinf. 1000/10 recommend! These people truly care!!!

Well this is a heart wrenching review to write, but a very necessary one none the less…read more For most of us losing a longtime companion is a devastating and paralyzing event. Whether it is due to old age, a long battle with disease or as in my case, a devastatingly fast one brought on by terminal gastrointestinal lymphoma. The owners and staff at Pet Meadows keep you informed every step of the way in the care of your baby's mortal remains. You can contact them with any questions either by email (if, like me you just can't bring yourself to even speak the words) or by phone. And they will take all the time you need and answer any questions you have with such patience and respect that I can't even put into enough words how grateful I am for this. I did have to call them regarding my baby girls arrangements, as I had already purchased a custom urn for her. And Susan was so sweet and was so helpful and patient. And even pulled up the information on my baby boy who I lost last year so we could reference size. Their Urns are excellent quality and there are many styles to choose from. Whether you want a simple glass urn, or an ornate cherry wood urn. They will accommodate you. Lastly, the one thing most people are concerned about... "Am I REALLY getting MY baby's ashes?" That answer is a big ole YES! They will even let you be there during the cremation if you wish (I was a vet tech for over 20 years but that was a big NOPE!) Their turn around time is not fast. On average it's right at about a week depending on their case load. So if a crematorium says 1-2 days.... be suspicious. I would absolutely recommend Pet Meadows.

Our cat passed away around 4 p.m., and we had no idea what to do next. We didn't feel like doing…read moreanything, but since it was a holiday, we started searching because we weren't sure if any places were open or how to keep him cool. I came across this place and saw so many great reviews, so we called. They were very kind on the phone, and we decided to bring him in that same day. We selected a private plan with viewing. There was a large, peaceful waiting room, and we were able to see our cat and say goodbye until he went into the furnace. The staff were very gentle and professional. We were truly fortunate to find this place by chance. We ordered some memorial items as well. The paw and nose prints are so cute, and the fur keepsake in the jar is lovely. We really appreciate everything they did.

I cannot recommend this business based on my experience…read more I want to begin by acknowledging that the owner was professional and respectful throughout this situation. Unfortunately, my overall experience was negatively impacted by the handling of my case by the front desk staff. After my dog passed away, I was told I needed to complete a JotForm before the cremation process could begin. I informed the receptionist multiple times that I had never received the form and asked for it to be resent. During my first call, I was placed on hold for approximately 16 minutes and was assured it would be sent. By the following day, I still had not received it, so I called again. Rather than addressing the issue, the receptionist was dismissive, repeatedly interrupted me, and was unwilling to listen as I tried to explain that I had never received the form. After more than a week with no updates or communication regarding my dog's remains, I was informed that the cremation would no longer be performed and that I would need to retrieve my dog's body instead. As a grieving pet owner, I found this deeply distressing. After my dog's body had been in their care for over a week, I was faced with the possibility of having to identify and transport her remains myself. This is an experience no family should have to endure, particularly when the delay resulted from a communication breakdown outside of their control. Compassion, clear communication, and professionalism are especially important when families are coping with the loss of a beloved pet. While I appreciate the owner's professionalism, the lack of communication and the way this situation was handled by the front desk left me disappointed and added unnecessary emotional distress during an already difficult time.

I initially used their services six years ago when my eldest kitty girl passed. The reps were…read morepatient, kind, and capable considering my mental and emotional state at the time, which I was entirely grateful for. We selected a private cremation with a customized urn with engravings for her. This time around, almost six years to the day, we lost her younger sister at 18. I immediately reached out to FM once again to take care of my baby kitty girl. Genelle was absolutely amazing. We worked together by email and phone to make sure the necessary memorial arrangements were carried out to our specifications, and she delivered. This time around we were able to arrange pick up and drop off with my veterinary clinic as opposed to me driving out to Spring to pick her up. The drop off service was incredibly helpful; along with the vet staff we celebrated her life and memory with her ashes in my arms. Highly recommend.

They only care about money. I asked about getting a clipping of his hair and said I would let them…read moreknow, since it was a $30 charge, which Lap of Love (euthanasia company that is amazing) provided at no charge. I called just now to ask for the clipping. Too late, too bad, so sad. No one called to say, "Hey, we need an answer now so we can move forward." They just cremated him knowing this was still unresolved. Cruelty at its finest. I've called my vet and reported this experience. Do not recommend. I've never left a one star review.

Dr. Ong is truly an angel! Her patience, serenity, level of care, and soothing demeanor are…read morephenomenal. This morning, my family had to say goodbye to our elderly, loving German Shepherd, Pi, whom we recently discovered had hemangiosarcoma, a fatal cancer. Leading up to the appointment, Dr. Ong was easily accessible for the initial booking and questions, even when we vacillated on whether to go through with the appointment at all. You simply can't beat having such privacy and intimacy during your pet's final moments at home. Dr. Ong was efficient and offered comfort for everyone involved, including our other surviving dog--who was a bit anxious and wary--before, during, and after the euthanization procedure. We couldn't ask for better care. The crematorium service was an added bonus to not have to worry about our beloved girl's remains being cared for. Thank you, Dr. Ong for your professionalism, commitment, and authentic love for animals!

Called to schedule and it was one of the coldest experiences and responses from Dr Ong. Just…read morecompletely emotionless. This is an emotional experience. I almost never write reviews. call someone else that gives a f*ck. Lap of Love was incredibly kind and warm throughout the entire call.

Our vet chose them to take care of our rescue "Buddy." It was all returned to us beautifully. I…read morewill always miss him, but I have very nice memory box with his ashes and a big paw print. Thank you Devoted Pets!

I used Devoted Pets and Cremations after the passing of my 14-year-old lab, Tex. It's taken me a…read morewhile to pen this review, but after another fur-baby passing in my family, I remembered Devoted Pets, as we plan to use them again. They came to our house to pick him up. I can't remember how long the cremation took, but they were thoughtful in our back-and-forth communication. From me picking out his urn to the text that would be engraved on it, they were communicative and kind.

I didnt like the service at all wouldn't recommend!! Doesn't…read moreanswer calls nor messages to update the process

I have used Eddie and Cynthia several times over the years when the time came for my beloved pets…read more I cannot say enough good things about them or their services--they are always quick, compassionate, and professional. I completely trust them and am being serious when I say they have my highest recommendation. They use honestly beautiful brass and wood boxes with engraved plaques for the ashes and the pawprints are lovely and so nicely done. They're always careful with wrapping and shipping. It's so hard to lose our pets: they ARE family. Cynthia and Eddie always make those very hard days a little easier.

I called Blue Pearl because I noticed my lab girl slowing down and I wanted to give her an option…read morethat wasn't the vet (because she always got stressed there and I wanted to give her a better experience). Blue Pearl came to my house and were so sweet and loving to her and came up with NOT a hospice plan but a long-term plan to balance meds/quality of life/ improvement where possible journey. They were also phenomenal in walking me through the plan and answering any questions. The vet had pointed out some concerns with her pain level and knee and asked me to get it xray-ed asap. Turns out it was bone cancer and it had spread everywhere. I contacted my primary vet at Blue Pearl and they gave me options for her and listened to my concerns...not to mention they were incredibly sympathetic to my dilemma of coming to terms of what was best for my girl in helping her not suffer. I had to let her go shortly after and they came and spent time with her and me and gave her treats and made sure she was happy and relieved. They called and checked in on me after and would chat about what an impression she made even if they short time they knew her. I can't recommend Blue Pearl enough - I would do this 1000x over because they were caring, thorough, available, and gave Leeloo the best care in the short time ahead had left. Sorry for the long sappy post but it was money well spent.

If you love your pet stay as far away from this organization as possible. They repeatedly failed to…read moredeliver the care that my dog needed during the last couple months of his life.