I did a really deep dive into the replacement batteries, and saw many warranties in the 3-month to…read more6-month, for the standard $600-$1000 that seems the going rate- so assuming that I'd get 1 day beyond those warranties, or worse yet, would those companies still exist after 3-6 months to honor that warrantee, so I decided to spend a few more hundred, with a company that's been around a while, and does nothing but hybrid batteries. I opted for a 3-year warranty and now have a piece of mind that I'll be good for the next probably 5 years- And, if per chance we decide to sell Mighty Mouse, every possible buyer would be much more apt to buy with a better battery- Plus who in the world wants to spend $4000 at the dealer? Anyways the company owner himself arrived exactly on time and did a super clean and efficient swap, and everything was great

Sebastian was a very professional and transparent individual. Finished the job in about 40 minutes…read moreand was very knowledgeable about his work. Would recommend to anyone looking for an affordable and convenient fix to a potentially complicated job.

great service, great people; awesome cars Bought air cooled…read morePorsche Car is amazing Exactly as described

If I could give zero stars, I would…read more I brought my Bentley to this shop after receiving a quoted estimate of $2,500-$5,000. We confirmed the repair would be $3,700 with a 90-day warranty. After the car was in their possession, they suddenly raised the price to over $8,032-more than double the agreed amount. When I declined, they charged me $800 for diagnostics, despite the fact that I had already received the same diagnosis from the Bentley dealership. Then, on the same day, they notified me that they were imposing a daily storage fee and threatened to lien my vehicle if I didn't pay. I never agreed to any storage fees, nor was I warned in advance. At the time I hadn't even been to the business because the tow took it directly. This was a classic bait-and-switch, followed by coercion tactics and a refusal to release my car. I am filing a lawsuit for unfair business practices, fraud, and conversion. Please think twice before trusting your vehicle--and your money--to this shop. Transparency, honesty, and basic integrity should be non-negotiable in auto repair. Sadly, I found none here.

It's nice to find a Honest Auto Repair shop and these guys are. They listen to my complaints and…read moregave me a honest estimate to diagnose the issue and kept me informed on how the repairs on the car were going. They were able to repair my car in a timely manner and have been happy with the repairs. Their shop is really clean and they took care of my car and gave it back to me cleaner than I brought it to them. Their prices are very competitive and a good value.

I'm updating this review because the business response is misleading…read more I have a voicemail from Steve clearly stating that they did not want to get involved with my vehicle because another shop had already worked on it and he did not want me to possibly "get upset at them too." That was the exact reasoning given. This was not about warranty. It was not about saving me money. I was fully prepared to pay for an inspection or any necessary correction. I was simply asking for a professional second opinion. If a shop refuses work because they're concerned a customer might "get upset," that raises serious questions about confidence in their own work. A reputable shop stands behind its skills and diagnoses issues regardless of who previously touched the vehicle. Changing the explanation publicly after the fact does not reflect well. I stand by what I said. I had a very disappointing experience at Automotive Instincts in Northridge. I called and spoke with Steve about looking at my car after another shop had worked on it, and he basically told me they didn't want to touch it because another shop already did the work. His reasoning was that he didn't want me to "get upset at them too." That makes absolutely no sense. As a customer, I'm simply looking for a professional second opinion or proper correction if something wasn't done right. Refusing to even inspect the vehicle just because another shop previously worked on it feels unprofessional and dismissive. Cars get worked on by multiple shops all the time -- that's normal. Turning someone away out of fear of a bad review instead of standing behind your own skills says a lot. Very disappointing customer service. I expected more professionalism and confidence from a shop with such high ratings.

Great experience from the first phone call to picking up my vehicle…read more Robert, Dean, Alex were all friendly, professional, and efficient. I was very impressed with your entire facility and will use you for all my vehicle issues, thank you.

I took my Tesla model 3 to get an estimate for Tire rotation and Cabin Air Filter replacement. The…read moreservice writer gave me a charge of $317.04. Tesla Service Center estimate was $155.40 for the same scope of work. This is really confusing. P.S. Just as I was leaving office the service writer said the charge includes a free complete vehicle inspection. I am sure lot of people are aware the inspection means they are bound find whole list of issues needing immediate repair. By the way I will be using Tesla Mobile Service at my home for this job.

Well the Team here over delivered yet again! Not only was the body work done to perfection it was…read morefinished in an astoundingly short amount of time. I was expecting 4 days done in 1 !! Vahe was fantastic throughout the process. I cannot recommend European Auto Service enough. From Body work to expert performance mechanics. Thank you.

Got the car running again. I came to see the guys at…read moreEuropean Auto Services because of the great online reviews, the great quote, and how easy it was to schedule an appointment over the phone. Eventually tough I arrived early, they accommodated my needs, got the job done right, quick, and were very patient in explaining everything they've done. I found my new mechanics (even if I hope not to have to see the too often). I have a couple annoying dings on the passenger side doors, and since they do body work aswell, it might be time to have those things fixed. Thanks John and Ian!

This place is GREAT! Great service and they make it easy to understand. They know everything about…read morePrius models! It was great learning about my car and the many options available. I drove down from north of San Francisco just to get them to do the work and I'm so happy I did! After the service they even cleaned the engine bay after the engine service and it looks almost brand new! I'm very happy with their service, pricing and ability to work around my schedule. I'll be driving down again soon for the next service and to get some customizations done too! Can't wait!!

Service and communication was awesome! Prices were also very fair! Would definitely recommend them…read moreto others! I also haven't seen my engine bay looking as spotless as it did after Hybridpit worked on my car since I purchased my vehicle new off the Toyota dealership lot.

Albert responded quickly to my online question, quoted me a very reasonable price for the fender…read morereplacement/paint job that was done and finished the job much more quickly than I thought. Albert and his crew were very friendly and helpful. It was my first time using this shop and I will definitely bring my car back to Albert if it needs further repair.

Albert has been my mechanic for over 8 years, he is totally the best!! From fixing my hybrid…read morebattery to selling me some great Priuses that has last forever, he is the best! He has always lower the price and negotiate with me and fix anything with warranty. There is nobody else in Los Angeles like him!