--- Recently, someone broke into one of our cars. Thankfully, there was nothing valuable inside. However, a key to our second vehicle had been accidentally left in that car--and it was taken. I didn't have a spare, so I had no idea how I was going to get a new key made without having an original to copy. I felt completely stuck. Then I came across an ad on Facebook Marketplace for Locky Owl. I messaged them, and one of their technicians showed up the very next day. He was able to make a key on the spot that could lock and unlock the doors, but unfortunately, the car still wouldn't start--it turns out my vehicle requires a smart key. Even though I was feeling hopeless again, the technician (Lev) didn't give up on me. He promised to look into getting the exact smart key I needed. And he did! As soon as the part arrived, he came back, programmed it, and now everything works perfectly. If it weren't for Lev, I honestly don't know what I would have done. He and Locky Owl went above and beyond what I expected. If you ever find yourself in a tough situation like I was, don't hesitate to contact Locky Owl--they'll take care of you. read more

Today I was noticed by one of the owners as a repeat customer and gave us an extra 10 dollars off as a way to apologize for unfortunately had to return the next day because of needing another part that they got overnighted. They completed the new key programming on an 2007 VW EOS and this service was to be another change separate issues that was because of our car. The well oiled automotive customer service center. The team of technicians Desmond and Elijah were so good that my KOREAN Wife didn't even complain about anything and for me they will always have my respect business and appreciation! I love the company name because you're the LUCKY ONE & WISE like the OWL they are wise by hiring qualified professionals who seem to enjoy their work and work ethic. They did ask me if I could and could and would write a recommendation and I told them it would be my pleasure. Respectfully your valued customer Troy T US Navy Veteran 100% disabled I never even had to ask for a discount because I didn't have to! God bless you and all of your endeavors of yours. read more

The people at Lucky Owl were great. Everything from my first inquiry here on Yelp to their follow ups answering all of my questions, to their clarification of what services were included in their flat rate fees (lowest price for two key fob sets!), to helping me figure out where to park my vehicle today, to getting a same day appointment, they treated me like a valued customer. The person who did the work today was really awesome. He explained everything to me, and he even offered to do some additional work on my existing old key for no charge. He insisted on me testing the keys to be sure that everything worked as it should, before he would accept payment for the work done. This is five star service from a company that seems committed to quality work and excellent customer service. I definitely recommend Lucky Owl Lock and Key. I will return again for future locksmith services. I've already told friends about my positive experience and encouraging them to check them out. Mahalo Lucky Owl!! read more

Had a little situation with my Ford Bronco. All my keys were lost, and there was no way of starting the car. I called the Ford dealership and relayed my situation. They definitely were not accomodating. They were going to charge almost $1300 to get the car up and running because I needed at least 2 remotes. With these interesting times upon us, there was no way I was going to dish out $1300. One of my friends recommended Lucky Owl Lock and Key because they previously did their car that had all the keys lost. I ended up calling their shop and explaining my situation. The tech, by the name of Dee, understood and sympathized with my situation and assured me that I would be up and running in no time. The whole process took about half an hour, and my bronco was purring like a beast. The best part is that I paid a third of the price of what the dealer offered. Dee even threw a complimentary key for the door. The professionalism and efficiency got me in ahhh. They have a customer for life. read more

I recently had to replace the flip key for my 2020 Chevrolet Spark, and I'm so glad I found Lucky Owl Lock and Key. From start to finish, the experience was top-notch. First off, they were incredibly responsive. I called in the morning, and they managed to fit me into their schedule the same day. The in-house technician by the name of Lev was friendly and professional. The entire key replacement process was quick and flawless. Within minutes, I had a brand-new flip key that worked perfectly with my car. The quality of the key was just like the original. What really stood out to me was the fair pricing. I was expecting to pay a lot more, but the cost was very reasonable--especially compared to what the dealership was quoting. Overall, I couldn't be happier with the service. If you need a new key hit up Lucky Owl Lock and Key, I highly recommend giving them a call! read more

I recently had a flip key copied for my Kia, and I couldn't be happier with the service! After calling a few places that either didn't have the equipment, the key, or were overcharging, I found this shop, and it was a game-changer. The staff was super friendly and knowledgeable. They knew exactly what I needed and explained the process clearly. It only took about 20 minutes to program and cut the key, which was way quicker than I expected. Best of all, the price was much more reasonable compared to what the dealership wanted to charge. The key works flawlessly. I'll definitely be coming back here if I ever need another key. Highly recommend for fast, affordable, and professional service. **Tip:** Call ahead to check availability, but they had no problem with my Kia flip key! read more

I was driving in the Māpunapuna area and noticed a sign for Lucky Owl Car Rental. I heard about them through the commercials. I also noticed that they had a sign for Lucky Owl Lock and Key and Lucky Owl Auto Sales. Didn't even know they were in the locksmithing business, must be new. I had an old beat up Dodge Journey remote that has seen better days. Since I was already in the area I decided to see if they can give me a new shell for the remote. They had a brand new shell in stock and replaced my old one within seconds. The price was reasonable. One of their techs also noticed I had a few lights on the dash and asked if I needed a diagnostic scan. They do it all. Professional, efficient, friendly. I will definitely be bringing my business to them in the future. read more

I've recently vacationed on the island of Oahu, and as all excited tourists, I ended up going swimming with the key. The vehicle (Honda Accord 2018) is my friend's, and there was no way of getting a spare key. The remote was glitching. Even though Lucky Owl Lock and Key is a new business, one of the locals recommended it. I reached out, and they were able to program a brand new remote. The efficiency and promptness were seamless. I sent them a photo of the emergency key, and when the tech arrived, the key was already made. The professionalism made this just a tiny bump in the road and one successful vacation. read more

Nice people; made while you wait (15 minutes). FYI. THEY OFFER A DISCOUNT OPTION IF U WANT. I just needed a key as I had lost my spare. If you don't need the same exact key for your vehicle, the one with the panic button and the auto door/trunk unlock etc. They will make you one at a significant discount. Like $50 for my old beater that I don't want to invest in. A key to open my doors, and a "chip" to start my car. (I think it's called a "beach" key). I just need to be able to drive. Parking is hard to come by in Mapunapuna so plan accordingly. I went later in the afternoon on Saturday. Aloha Joe Jr. read more

Excellent service both times I've used them! The first time was for my son's car, and this time was for my own vehicle. They responded to my quote request right away and were able to cut and program 2 keys the very same day. The service was super fast, convenient, and professional. Desmond was very friendly, accommodating, and did a great job. Thank you Desmond! Their pricing was also cheaper than another company that quoted me. Honestly, I wouldn't even bother going anywhere else. Highly recommend if you need quick, reliable, and affordable locksmith/key programming services! read more

I recently just needed a spare key for my 2009 Toyota RAV4 to be able to just start the car, but I didn't want to shell out extra for one with a remote. I found Lucky Owl Lock and Key through a quick search and found them to be exactly what I needed. The staff was knowledgeable and understood my situation. They explained the process and the cost upfront, which I appreciated. The key was cut and programmed relatively quickly, and it works perfectly with my vehicle. I would definitely recommend them to anyone needing a copy. read more

I had an amazing experience with Lucky Owl Lock and Key! I locked myself out of my car and was in a real bind, but they arrived super fast and got me back in without any hassle. Not only did they handle the lockout quickly, but they also fixed my broken key fob on the spot. Their professionalism and efficiency were top-notch. If you're ever in need of a car locksmith, I can't recommend them enough. They're fast, professional, and super awesome! Car was a 2014 Toyota Camry but from the looks of it they can do everything! read more

These guys were fantastic. I went with them because they were similarly priced to everyone else but had higher ratings and they sure deserve the good ratings. Lev drove an hour to help us get into our car. He was kind, patient and very honest. He found ways of saving me money instead of ripping me off and then I accidentally handed him an extra 20 and he gave it back. Our vehicle was a challenge but he was patient and tenacious and got us in! And he helped us out with new keys after so we are covered if we do it again. read more

I meeean... it's not everyday that it happens but it happened to me. I locked my keys in my truck and while trying some "Hacks" from online videos, I thought ahhh let me leave it to the professionals. I called these guys and they told me yeah guarantee, we'll be there in 15 mins! Elijah came through and started doing his thing, i felt at ease like I was talking to one of my braddahs! Easy going and Humble guy! Lesson learned, Rolling down my windows from now on! Haha. Mahalo Elijah, for coming out and rescuing! read more

Awesome experience found them on FB marketplace and scheduled to stop by at their shop to make a spare for my Chevy Silverado that we didn't get when we got the truck used from the dealership... instead of paying 500+ for the key and fob from the manufacturer I got the price for much less...They def had an awesome customer service and vibe to them... 10 out of 10 I recommend! Thanks again appreciate you for taking the time to program and get my spare key shaped! read more

My Son is stationed on the island and recently had his belongings stolen at the beach and was stranded. He had to have the vehicle towed bc our first locksmith couldn't help. We found Lucky Owl after and were so thankful we did. He saved us from paying double at the dealership and waiting a week. He responded to us immediately.. ordered our key and had it fixed within 48 hours. He was courteous, trust worthy and had quick communication. Highly recommend. read more

awesome service! I jumped over from Kona to visit a friend, Long story short my buddy jumped in the water with his keys. It seemed like the keys were not working properly opening the truck, we opened the key phob and it was completely salted. we googled were we can get it fixed and came across lucky owl, they had it fixed witin no time without the crazy prices that the dealer would charge you. mahalos to the staff at Lucky Owl, from Alive read more

Accidentally locked my keys in my old Honda Accord at the Kapolei parking lot and I called them right away. They answered fast and came to help instantly. When the door lock couldn't be reached, he got creative, opened the trunk, and, voila! Total lifesaver. Super friendly, chill, and professional even in the heat. Great quality service, & very satisfied. Highly recommend! read more

I had a great experience, good service. I was really surprised because I didn't know where the office was but someone showed me the way to the office. I thought it would take a long time to make a new key but he was very fast and always wanted to make things easier for the customer about the time or replying to messages quickly. read more