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    Lucky Truck Rental

    3.7 (3 reviews)
    Closed 8:00 am - 5:00 pm

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    DriveUp Storage

    DriveUp Storage

    4.6
    (57 reviews)

    I KNEW the fact that there were no recent yelp reviews from this company meant I shouldn't use…read morethem. But the old reviews were so good I couldn't resist. So here is my 2020 experience for anyone trying to decide if this is the moving/storage company to go with. On a Friday, I reserved a time on their website and received a "Reservation Successful" confirmation on their site (which I kept and screenshotted to document things). However I did NOT receive a confirmation email or phone call. I figured it might be a closed for the weekend issue so I called on Monday to check in. The guy answered promptly (good), but said essentially "nope we have no record of your reservation and we're booked now for your date and there's nothing we can do about it." Like not even the smallest note of apology for a false confirmation of my reservation much less the slightest attempt to do anything to fix it. Could just be my experience or Covid times. This approach to moving sounds like a dream come true, so if other people have a good experience, please post it here so others know. But my experience was not only bad, but gave no sign that the company has any policy of trying to fix things when they mess up. **UPDATE: the company responded below that he did attempt to fix it by saying there would be nobody in the office til that evening but they could look at their availability then. But I didn't perceive this as an attempt to fix things because he said it was so unlikely they would able to do anything about it that I should book other movers in the meantime. Furthermore, I REALLY don't appreciate the suggestion that my screenshot is somehow illegitimate. Sure, you guys don't know me, but come on, how many people would take the time to find a way to fake a confirmation page just so they could back up a crappy yelp review? I really am not trying to unfairly trash this company -- if someone else has a good experience with them please post it, I would love for a service like this to turn out to be a good go-to.

    I have had my things in a storage locker for about a year and now need them as I am moving. There…read morewere no issues moving out they showed up on time, I loaded my things and they gave me a key and said when I want my things back to call and they will deliver them. Since then I have paid on time every month when they sent the bill. I emailed the customer service line inquiring about the delivery process next Saturday saying I would need my things on August 15th. When I did not hear from them, I called on Wednesday with a voicemail reiterating the same thing. Again, no one reached out. After calling and leaving two more voicemails today I finally received a text earlier today they are only doing outbound customer service and to text the number about my inquiry. I texted them and still have no response. I have paid over $2,000 dollars to this company to store my things the past year and they still have my belongings with no one telling me if I can get them back. I'm writing this review as a desperate attempt for someone at the company to actually call me and tell me they can bring me back my belongings. I am going to speak to an attorney Monday if I don't hear back. If you read this far I think you know please do not use this service.

    Jan's Med A Car

    Jan's Med A Car

    2.5
    (46 reviews)

    Had a blow out on the thruway. The guy who came brought an old crookety jack that was broken. He…read morecould jack the car up until my boyfriend told him to try in another spot. He brought a little drill to get the lug nuts off and don't realize that there were caps on the lug nuts. Although I think we still may have been in the predicament we were in cuz some of the lug nuts were seized they may have had an easier time with the proper equipment. He was nice at least and was able to find us a spot that could do it and towed us there.

    WISH I COULD GIVE MINUS 5 STARS! COMPLETE CROOKS, COMPLETELY GOUGED ME AND TOOK ADVANTAGE OF A…read moreSITUATION THAT COULDN'T BE AVOIDED AND I HAD NO SAY IN THE SITUATION. I had a medical EMERGENCY, it was so bad i had to pull the car over and call an ambulance. I literally pulled my car one exit before where their lot just minutes away, i'm pretty sure they just drove it by the looks of the inside everything was changed. Anyway, got charged 270 bucks for them to either drive my car or tow it so close to their lot. When i ask why so much for that such a short distance, they responded with, "everyone has to make money". HA! Yeah we all do, i worked 8 hours to make that amount of money, not 8 minutes to take advantage of someone who was sick and had to be taken to the hospital with no choice in the matter of whom was towing my car. State troopers called them i guess because they are a state authorized biz, they were there as i got in the ambulance. I made sure to call the troopers to get a report and to let them know what happened and they were sympathetic. They (Jan's) had a total attitude when i asked why so much and asked if they could work with me, and also hung up on me when i tried to call and dispute...now that i read all the reviews i totally get it!!!! One or two 1 star reviews can happen to anyone, but not this many...I hope people read the reviews if they're even going to consider hiring people who do business like this, but i'm sure not enough people do because it's usually some sort of emergency, so they're used to taking advantage of people. Oh course people have to make money and of course i was upset for the overcharging, but to me this is just ethically wrong.

    Lucky Truck Rental - truck_rental - Updated August 2026

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