Great Ophthalmologist. He has treated a few of my family members for various problems. His…read moresurgical results are excellent, and he is very knowledgable about all aspects of eye care. He is very down to earth, and easy to talk to. I would highly recommend him for any eye problem.

Dr. Facchina is friendly and wonderful! His staff is equally as amazing. They are very thorough…read morewith examinations. I have been having some trouble with corneal ulcers and needed a last minute appointment. They fit me in the schedule no problem. I have been to many eye doctor's over the years and was impressed with the quality and attentive care I received. I drive from 30 minutes away to see him. You will not be disappointed if you go here!

Dr.Nasrullah is a fantastic doctor/surgeon. He recently preformed lasik on my and I am 19 years old…read moreand every aspect of my experience with this procedure went very smoothly and he was very calm and patient and explained everything and made me feel super comfortable during the actual surgery. He is really the best and is super kind.

Dr Nasrullah did my aunt's cataracts. We attended her Presurgery appointments as well as the day…read moreof her procedure. On our first visit, Farida walked her through the procedure and answered all her questions. She was upfront about cost and even checked our insurance to determine what our final cost would be. We met Dr Nasrullah during our initial visit. He was very nice and took his time answering our questions. He explained the procedure and what would happen afterwards. We were glad we got to meet him that day because we felt much better about the procedure and decided to move forward. On the day of the procedure, we met Dr Nasrullah at the Reston Surgical Center. He reviewed the process and procedure again and answered our questions. They collected payment the day of the procedure. Cash or Credit Cards only- no checks accepted. The process was as quick as Dr Nasrullah described. The process itself took about 20 minutes, but with the preparation and post care we were at the center for about 2 hrs. Before the procedure, my aunt's vision was -6 due to the cataract. Now her vision is 20/20! Very happy with the results!

I have been going to see Dr Wood for years & have received excellent care. Last year & this year…read morehave been so disappointing. Last year I didn't see Dr Wood, its was someone new. She was HORRIBLE. This year, the front desk staff is very unprofessional and I walked out before my appointment began. I will not go back there. I hope Dr Wood fixes the problems within this location.

Well I've now been waiting a month for my sunglasses to be ready. They refuse to give me a refund…read moreand I no longer want the glasses. I guess my next step is to get a lawyer.

My mom was there for her pre-op tests for cataract surgery. They forgot to give one of the tests…read moreand called to tell her she had to come back. We scheduled to come back a week later. I called the morning of to confirm the appointment and ask how long it would take. I mentioned the time specifically. When we arrived on time for the appointment, we were told that the appointment was more than an hour earlier and we would have to wait more than an hour to be seen. It is a 45 minute commute each way. No courtesy reminders regarding appointments. Zero regard for the difficulty elderly patients face just in order to be at the appointments. Beyond frustrating.

Their customer service is atrocious. Every time I attempt to call Ludwick on different phone…read morenumbers, I was placed on indefinite hold. This morning, Wednesday, I attempted to call for 30 minutes starting at 9:15 AM to no avail. Ludwick's answering system put me on hold for 10 minutes, so I disconnected and tried another phone number and was put on hold again for awhile. So I disconnected and tried a 3rd phone number and was put on hold for a long time when finally, I heard what sounded like a phone ringing and thought I would talk to one of Ludwick's reps. Instead, the phone rang and rang and rang,.... This painful phone interaction has happened to me when I attempted to call Ludwick a few months ago. It's an obvious pattern; I find it disrespectful of my time to be put on indefinite hold and I will not tolerate it. I am going to copy this comment and post it on whatever social media I can find. Ludwick's physicians seem good, but your customer service is atrocious.

Dr. Lander is a knowledgeable and skilled physician. He's taken care of our eyes since we moved to…read moreYork County. He's done cataract surgery for me and kept tabs on diabetic issues that may arise. We're lucky to have found someone we trust so close to home.

I wouldn't recommend coming to this office. This office has very limited eyewear to choose from. I…read moredid not find any frames that I liked, so I asked for my prescription along with the pupillary distance so I could get glasses elsewhere. The person I talked to refused to give me my prescription unless I bought glasses from them first. They told me you wouldn't go to burger king and order McDonalds food. I didn't understand this because it's my prescription and they were already paid for the appointment. Any other place I've gone to has given me my prescription because IT'S MINE. I ended up just not getting glasses.

Totally agree with other reviews that they have no respect on your time. Twice that I waited…read morelonger than 45 minutes. The staff were annoyed when I asked when I can see the doctor. While those arrived later than me got out before me. After I saw these other reviews, I got an a-ha moment. I felt I was discriminated or at least not welcomed at this office. I will not go back again.

I'm typing this review WITHOUT GLASSES!!! My cataracts are gone and so is the yellowish haze they…read morecaused and for the first time in decades because of the implanted lenses, I can read up-close, can easily see my computer screen and can read highway sign...all without glasses. Dr Roberts is so smart and a pleasure to deal with. Google his name and read his remarkable bio! He uses "state of the art" EVERYTHING! His staff is lovely... I can't say enough.

I took my father for a yearly exam on 10/11/2024. He is 92 years old and has Parkinson's disease…read more He walks with a walker. I go to every appointment with him. I cannot believe the change in this office for the NEGATIVE within the period of a year. His doctor is Dr. Grove. He is a wonderful Christian man. That did not change. But for the 10 minutes that we were with him, it really was not worth the way we were treated by the other office staff. I believe sensitivity training is in order for how to speak to an elderly patient. The first technician was RUDE. When she spoke to my father there was no kindness. She was totally doing her job and that was it. When she attempted one test, she was so incompetent that she had to get 2 other employees to help her. Maybe if she would have used better directional words my dad could have understood the task. Instead, she rudely sighed, said "nope" out loud and went to get help. When the trio came back, I said "let's remember he's 92 and he has Parkinson's ". At that point, nurse #1 told me I could have a seat in the waiting area. I said "absolutely not. I'm staying right here". So, after that, I was targeted as the B and my father's treatment went further downhill. The girl who did his refraction never made eye contact with me and said not one word of encouragement or kindness to my father. I'm sure nurse #1 told her how terrible I was. I left this review in the hopes that anyone having an elderly parent/relative going to LEC for an appointment goes with them to protect them from the generation of workers who are there now. They are RUDE and do not care for the elderly. DO NOT GO HERE! I would have put 0 stars for this review if I could have!

Dr. Grove is the best ophthalmologist that I have ever had. The staff is above and beyond…read more They are the template of what all doctors offices should be.

I was scheduled to have a LASIK procedure, after an appointment a month prior where the doctor…read morestated my eyes were healthy and ready for the surgery. The day of the surgery, he checked my eyes one more time to see if the prescription was correct. He then proceeded to tell me that my eyes were so aggressively destroyed due to rosacea in my eye. He did not explain what specifically that meant for me, cancelled my surgery and sent me out to get my refund. He then explained to my mom and I that he would not ever touch my eyes and had nothing to do for me. He then said that no eye doctor would ever treat me. It was hard for me to understand why a month ago, my eyes were perfectly healthy to now not even being good enough to fix and treat. I left and had to get an emergency appointment somewhere else, because i was made to believe by this place that my eyes were in a state of emergency to the point where I thought I would lose my vision. After my emergency appointment at a doctor's office out of state, my diagnosis was not anything like the one at Maryland Vision and I am no where near as bad off as Maryland Vision made it seem. At Maryland Vision, I was given no plan and no comfort to what I was experiencing. I was left wondering what in the world to do for my health. It was handled very poorly. I worked with them for 2 years to make my eyes healthy, spending a lot of money on treatments, to only be met with that there was nothing anyone would ever do for me for my eye health. It was very disappointing how I was treated.

The positive- the staff is very friendly. The negative-…read moreEverything else. We had 2 appointments for my son to get contacts. The first appointment, they were at least kind enough to call me the morning of to say there wasn't any point in coming in because contacts were never ordered. The second appointment, they left us waiting for over 40 minutes PAST our appointment time to tell me they didn't order his contacts. Oh- but they could give us a lesser prescription if we wanted but his vision would be blurry, WHAT??? No thank you. Add to all this, that this whole ordeal has been going on for 12 weeks with at least a dozen of my voicemails never being returned.

Center by Dr. Gladsden at 1640 Dual Highway, Hagerstown, MD…read more Dr. Gladsden is a very friendly man who explained most of what the Laser Surgery would entail and what to expect after the surgery. What was left out of the explanation was: 1) How dry my eyes would be and that I would have to use expensive Eye drops for the rest of my life to counteract the dryness, 2) That my vision up close and mid-range (to read my laptop) would now require reading glasses. So, I was basically trading off having to use glasses to see at distance; to having to use glasses for up close reading and mid-range reading. In all the procedure was painless although expensive, I saved for two years for this procedure. If you were to ask me if I would do it again? The answer would be no; due to the lifelong side effects of the poor up close vision and having to use expensive eye drops several times a day. Remember this is one man's experience and other people's experience may differ.

I received a Lasik treatment at another office 6 months ago and I wasn't happy with the results. I…read morecame into New Vision Laser Center Hagerstown to get a second opinion on whether or not to proceed with a touch up 6 months post op and Dr. Gardner was VERY informative. I wish I had used this office for my original procedure as I feel they may have corrected my vision on the first try. If you're looking for Lasik, I recommend you at least come here for a free consultation. I wish I found you sooner. Thanks New Vision.