We have used them for about 25 years. It is a bit pricey but we love it was the right move for us…read moredue to limiting salt. We set the system up that the water goes int rain barrels and we use this recycle water for our garden

Duc and his team installed the water filtration and softener system in my house last year…read more Their communication was excellent and they provided a fair quote and quick installation within a week. The after-sales service and maintenance have been outstanding, which is why I'm writing this review now, seven months after the installation. Highly recommended services!

I installed a water softener many years ago and I cannot say enough great things about Soft…read morePatagonian! From the first call, Ed the owner worked around my availability and made the entire process super easy and fast. The installation technician was knowledgeable and efficient, and Ed walked me through the owner's instructions carefully. With that said, I think what really sets Ed's company apart is his obvious pride and care for his business and customers, as clearly evidenced by his prompt and excellent after-service. I felt a bit bad about asking him all sorts of questions years after the job was done but he always responded quickly, enthusiastically, and professionally. I had a few top rated service providers come by for quotes but I'm sure that I made the best decision to go with Ed.

3 years later and I'm still happy with the soft water system. Eduardo and team did a great job…read moreinstalling and everything has been running well. They even reached out to make sure everything was fine which I really appreciated. Highly recommend this company.

We just had a Kinetico K5 water system installed by Benjamin Rodriguez from De Anza Water…read moreConditioning and we couldn't be more pleased. The water flow from the system is dramatically better than our previous water system and I'm sure the filtering is far superior as well. Benjamin was a pleasure to work with and he was extremely knowledgable. He made the install a breeze - very professional! Kim, who assisted me initially on the sales side, was extremely helpful and knowledgable as well. The entire team at De Anza Water Conditioning are world class! You can't go wrong with them.

We get our whole house softener system and RO from De Anza water. Very happy about the entire…read moreprocess. Raoul made the first visit and did water quality testing and discussed everything in detail with us. Then Jose Hernandez came to site to do the installation. He handled everything with a lot of patient and discussed solutions with us so that we ended up with a most satisfying design for our unique layout situation. Definitely recommend!

Les installed the kinetico soft water system in our house and did an awesome and professional job…read more The company is Aqua Terra Water Service and we got set up with Soft water for the house and also drinking water. Previously we had a soft water system but we had issues with it. We have 7 people in our house with lot's of laundry and showers and the previous system would run out of soft water and we would have to recycle the water manually. This kineitico system has two tanks for ample soft water. The drinking water is a reverse osmosis with filters and does an excellent job with tasty water and does a better job than our previous system. Highly recommended.

We had the system installed by Les. He was on time for our initial consultation and very…read moreprofessional. No pressure or sales pitch, he walked through what the system could do. Shared what the competition could do and allowed you time to do your own research. Happy with the sytem. Have had it since May 2022 so will see how it fares next year.

Great service. Everyone there is very friendly. Tested the water with a TDS meter and came back…read morezero. Really is pure water.

IMHO the best water store in Watsonville. And possibly the most expensive at $.75/gal. Always…read morewell staffed, and had great hours.

Aaron, owner/operator of True Tech Water is a man with a plan, and Jaime too. He got us out of a…read morejam with our water softener, showed up on time, TWICE(!). The final invoice amount matched the quote (not always possible, but nice), and he and Jaime resolved our issue quickly with a little masterclass on the side which would helpful for most people, but not me. They also fixed a couple things I broke just by looking at them. Curious thing tho, water refused to run downhill while they were at the house. After they left, the laws of physics restarted. They must be wizards! Thank you, Aaron and Jaime! Matt

I highly recommend True-Tech. Aaron was punctual, professional, and an excellent communicator. I…read morecalled regarding my newly installed water softener unit, which was installed by ANOTHER company in May, was filling with water. He took the time to clearly explain the issues alongside the best resolutions. He found the problem and fixed it. I am scheduling him to return to flush my tankless water heater next. On top of his technical expertise, he is personable and displays true integrity. Five stars!

I has a great experience with City Water Filter & Hyperbaric and I wanted to recognize the amazing…read moreteam there. Clay runs a fantastic business and clearly cares about his customers and quality of service provided. From the moment I talked to him , everything was professional , organized and welcoming. Javier and Jesse did an excellent work , they were knowledgeable , friendly and took the time to explain everything clearly . You can tell they take pride in what they do and make sure the job is done right . Jennifer was also wonderful , helpful , polite and made the scheduling and communication smooth and easy. Overall the entire team made this a very positive experience , I highly recommend City Water Filter & Hyperbaric to anyone looking for reliable service and a team that truly cares about their customers.

Very disappointed with the communication and overall service from this company. I was told one…read morething, while my tenant was given different information, which created unnecessary confusion. After the technician completed the filter service, my water filtration system was not working properly. I contacted the owner expecting them to stand behind their work and help troubleshoot the issue. Instead, without performing an official inspection of the system, I was quickly told that the resin likely needed to be replaced and was quoted approximately $500 for another service visit. My system is only about 5-6 years old, so I was concerned that such an expensive repair was being recommended without properly diagnosing the problem first. We later discovered on our own that the actual issue was that the filtration system settings had not been set correctly after the technicians changed the filters. Once the settings were corrected, the system worked. My biggest concern is the lack of communication and proper troubleshooting. Before recommending a customer spend another $500, especially immediately after your technicians serviced the system, I would expect the company to first verify that the work was completed correctly and that the system settings were properly configured. Unfortunately, based on my experience, I would not recommend this company.

Got the Fleck 5600SXT water softener + catalytic carbon filtration system installed through Silk…read moreWater San Jose and I must say, I'm highly impressed with the quality of work that Trung and his team did! What I liked the most was - Very reasonable and upfront pricing, Friendly & professional, Excellent communication. They arrived on the set date/time to the dot and completed the prep and installation in less than 2 hours! I would highly recommend them to anyone looking for a Water Softener Installation service in and around San Jose.

Our neighbor and friend recommended Silk Water to us as we were in the market for a quality water…read moresoftener. In this economy, it's important to research a bit to find service providers that are reasonably priced without compromising quality. I called for an initial quote and Trung took some basic questions and advised us the next step would be for him stop by the house for a quote. We agreed on a date and time, and he showed up promptly. After a quick assessment, including understanding the neighborhood and its hard water challenges -- he was able to give us an instant quote. Of course, we had to discuss the quote with the family to see if it was something we were able to work with. Within a week, we were able to get in touch with him to schedule the installation appointment. Trung arrived the day of our appointment and got straight to work. He installed the water softener tank along with corresponding piping, and secured everything with a drill. He finished in record time (less than two hours) and was very thorough with explaining maintenance instructions, etc. The product is covered with manufacturer warranty and he wrapped up the appointment by advising us to call him should we ever experience any issues. The unit looks great in its setup, our water is cleaner and softer, and we didn't have to break the bank. Win-win all around. Exceptional experience for service, quality, and affordability!

About a year ago my Rheem water softener died so I decided to up my game and purchase one from the…read moreClean Water Systems because I thought they would carry a better product and I would get better service if needed than from a big box store---NOPE! First-I paid almost 3 times as much for the system than if I would have purchased one from Home Depot or Lowes. Second-The installation I had done on this new product was done by a pro and the programming of the unit went well. Third-Soon after the system was installed it began doing erratic things like regenerating at different times than the one that was set. The regeneration time was cleared and reset multiple times only to have the softener revert. Fourth-I called and Emailed the customer service rep. and he tried to correct the regeneration problem by walking me through the steps but none of those fixes worked. He then contacted the manufacturer and they responded with a new fix but that did not work either. Fourth-The owners manual is THE WORST!!! It is just a cobbled selection of random instructions, almost like you walked into the middle of a conversation and then try to understand what is the gist of that conversation. Early on when I commented on this I received a call from someone at the Clean Water Store and she wanted to know and understand how they could improve the manual. I suggested she look at how Rheem or Whirlpool or GE does it. Their instruction/owners manuals whether printed or online are clear and concise. Doing so would probably eliminate many questions and Emails to the service reps. Fifth-Here I am a year later with an outstanding service ticket. A few days ago the rep. contacted me and said he was going to close out that open ticket. I replied the manufacturer never helped us correct the regeneration problem. He stated, they never got back to him. Sixth-My impression and experience shows that once you purchase from the Clean Water Store you are on your own. The service rep. tried his best but like me he was left in the lurch. The warranty on the product from the manufacturer is worthless, it means nothing. The owners of the Clean Water Store should take heed, they can not ignore ongoing product problems that affect their customers. If they continue to not serve their customers, their customers will find a company that does. STAY WAY! You would be better off throwing your hard earned money in the street.

Order chlorinator system 3 months ago pump went out . Hooked up correctly ,in weather proof area no…read morereason for it to go bad just poorly ,cheap product for 600 plus . Called and said would send new pump . Spoke to tech and customer service and both said would send in for request to have it expedited being we were now smelling rotten eggs in home . Did not approve it and now we have to wait for a week . Called said they can't change it now that's its in route. If would of sent overnight or 2 days because of the inconvenience would of been nice being it's not our fault their system went back so quickly . Wish I just got my money back as it's cheaply made . Same item china for 100 versus 600

I had purchased 7 water containers that were not "BPA Free." Given that I wasn't informed of this…read moreat the time of purchase, the owners of Pure Valley Water did the right thing by me and refunded my money. Thus, I'm satisfied with their customer service and will continue doing business with them. Thank You Pure valley Water!

They are the best so helpful and kind, every time I go there they always help me bring water to my…read moretruck they are so awesome :)