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Lush

4.4 (58 reviews)
Open 10:00 am - 9:00 pm
Updated 1 month ago

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Maronda H.

My Bestie introduced me to Lush a few years ago. I haven't been the same since that day. I absolutely Love the different variety of the bomb baths. Each one is filled with amazing scents, essential oils and a hidden bit of surprises in each one. Lush handmade costmetics are natural and good for sensitive skin. You can even purchase hair and face mask and other natural products. The body scrubs even work wonders on the skin. The employee's are super cool and always around throughout the store to assistance you with any questions that you my have about the products. The prices are ok its all in what your willing to pay for each items. The only issue that I had on today was there were 5 employees standing behind the counter talking. Me and other lady were the only 2 customers waiting to be checked out. One girl turns around looks at us and turns back around to chatter box away. It took her every bit of 5mins for her to finally come to her senses and check us out. Lush products are fun and relaxing.

An early birthday gift for my cousin's wife: floral bath bomb, body scrub, shower gel, and skin moisturizer! All packaged nicely :)
Eric S.

BATH SALTS This cosmetics chain offers tons of all-natural products for the body, although I wouldn't recommend smoking any of them. I've only experienced Lush products from a buyer standpoint, but never as direct user (except for that one time in band camp). I wanted to surprise my cousin's wife with an early birthday present, because family. Nice things are nice, and the quality of goods at Lush retailers speaks for itself. A staff member greeted me right away and helped me pick out a modest $40 gift set with floral tones, which included a shower gel, body scrub, bath bomb, and moisturizer. It was packaged all spiffy with a bow and whatnot, which saved me from having to wrap it myself. That same person also did a quick 'demo' on me, cementing the idea in my head that heterosexual men can also enjoy their various lotions and skin creams. A lot of the smells seemed earthy (not a fan) and when I mentioned that watery/fresh scents were preferred, there didn't appear to be much for me. If your olfactory system is as finely-tuned as mine, you'll be overwhelmed by all the stuff going on. Some are pleasant -- others quite honestly smell like dirt (ew) -- but customer service is great and the gift sets are lovely. P.S: 70% of items in here look like massive chunks of maple / chocolate mint fudge. Do not eat them, they are not tasty. I learned the hard way (ooh! free samples!!) Straight guy seal of approval. Recommended!

Body sprays
Colin T.

I've been to over a dozen Lush Stores and this one is by far my favorite! The employees were extremely welcoming and friendly. The customer service was definitely top notch! This is one of the larger store fronts Lush has with lots of inventory. If they're sold out in store they can ship it to you for free using their new "endless aisle" program. You must check out the bath bombs, bath oils, shower gels and body sprays! This store is AWESOME!

Hellene D.

Sharing the Humane Society International's #BeCrueltyFree message to encourage people to speak out against animal testing in cosmetics? Yes, please!!! I love Lush! Associate Zoe took her time and was able to explain everything to me. She thoroughly analyzed the type of product I was looking for and gave me great recommendations. I ended up purchasing "Honey I washed my Hair" shampoo bar for $10.95 plus tax. Zoe was kind enough to give me additional samples of "Avocado Co-Wash," "Veganese." Being consciousness of the environment and animals is always a win-win. Combine it with awesome customer service and I'm a customer for life.

The new decor at lush was so pretty!
Alivia C.

I don't think I've ever had a bad experience at any lush store I've been to. Especially this one. Of course the staff is trained very heavily to give each customer a wonderful experience but this lush is my absolute favorite one. The ladies here are so sweet. I introduced one of my closest friends here and they didn't disappoint. They took their time to explain what Lush was about and what they were looking for. I'm also so glad they remodeled the place as they defiantly needed more space. The store is defiantly dangerous as I could never walk out of here without spending 50$+

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6 months ago

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3 years ago

The staff is so kind and helpful here! My lil cousins had a blast picking out their bath bombs.

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9 years ago

This place is self-care and spa-care heaven! This place is just beyond amazing and the customer service is absolutely phenomenal!!!

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8 years ago

Love to go there. The bath bombs and the oil is really nice. If you love having the best this is the place

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Ask the Community - Lush

Review Highlights - Lush

I needed someone to hold my basket while I wrapped up all the bath bombs I came to buy.

Mentioned in 6 reviews

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Been coming here throughout many years, making the trek from the far south suburbs :-)…read more Always great customer service. Family likes the selection, easy returns and account benefits. Great outside mall for food, fun and other shopping. Parking garage near Nordstrom is great. You can usually find me with other "guys" sitting on the chairs next to the escalators. :-)

You never know who you are buying from! You'd expect an upscale, overpriced establishment like…read moreNordstrom would hire only the best to guide you in your purchase. Unfortunately, one of the employees who sells shoes at Oakbrook Nordstrom should be in court & then jail for verbal assault, harassment, & bullying! The guy wears glasses, is overweight, short, & balding. He & his other short, bald friend at Lifetime Gym have bulled me several times; OBPD has multiple reports on file about these guys as does Lifetime. They have made my life at the gym a living hell as they have also recruited their other gym friends to bully me. This guy who sells shoes has come up to me at Viola, while I'm having dinner, and continued to harass me outside the gym. I suspect both he and his friends are insecure about their appearance & take it out on someone who is not insecure. I also happen to be bronze and tan, and I suspect racism is at play as well. Being a brain doctor I can say with assurance that his smoking and alcohol addictions, which are on full display at the gym and Viola, have made his frontal lobes less likely to put the breaks on his emotional, limbic brain that likes to lash out when insecurities surface. Does Nordstrom do criminal background checks? Maybe run your background checks annually; you seem to have missed this belligerent, uncouth, bully!!

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