I was looking into eyebrow tattoo removal and LaserAway got back to me right away, which I really…read moreappreciated. In particular, Mariah, the agent who called me, was so kind, helpful, and informative throughout the entire process. Even after it was determined by the LaserAway nurses that my eyebrows were not the best fit for their services, she took the time to answer all of my questions and really broke everything down for me in a way that was easy to understand. Overall, I genuinely appreciated the transparency and efficiency of LaserAway, instead of being pushed into something that might not work well for me. Mariah gave me a great first impression of LaserAway and I would definitely reach out to them again for any other cosmetic services in the future!

Wow. Just wow. I…read morescheduled a consultation with this company because I was genuinely interested in laser hair removal. During my call with the representative at (480) 542-7002, she explained the pricing and began recommending package options. I told her I wanted some time to review the pricing and think it over before making a decision. Instead of respecting that, she became increasingly pushy and pressured me to commit on the spot. When I said I wasn't ready to make a decision, she responded, "It seems you're not ready," in a dismissive tone and continued trying to pressure me into purchasing a package. I politely explained that I would review the numbers on my own and could schedule an appointment later if I decided to move forward. She clearly didn't like that response and abruptly hung up on me. I called back because I thought we had been disconnected. Instead, the person who answered pretended she hadn't just spoken with me and hung up a second time. I got a call back asked to speak with the representative I had originally spoken to, but they refused to identify her. I also asked for a corporate customer service number or an HR contact so I could report the incident, and they refused to provide either. That level of accountability--or lack thereof--is extremely concerning. They said HR is only internal for customers. The level of unprofessionalism I experienced was shocking. No potential customer should be treated this way simply because they want time to make an informed financial decision. This experience made it feel like the priority was making a sale rather than helping a customer. Very shameful conduct from a company that expects people to trust them with their business. Do better.

I've been coming to this clinic for over a year, and I couldn't be happier with my experience. I…read morehad a big mole removed, and after giving jt time to heal, it's completely gone. The staff was professional throughout, and made sure to explain the aftercare instruction so I knew exactly how to take care of the treated area. The area where mole removed are smooth surfaced and didn't leave any trace of atrophic scar I'm very satisfied with the results and the care I received. If you're looking for a clinic for mole removal, I would definitely recommend this clinic.

I honestly can't say enough good things about this place. I've done mole removal and am halfway…read morethrough a laser package with them, and my skin has never looked better. They helped me address old acne scars, rosacea, and sunspots that had been bothering me for years, and I wish I had come here sooner. Everyone is so friendly, professional, and really takes the time to make sure you're comfortable and understand the process. I've had such a great experience every time I've gone, and am very happy with the results so far.

Absolutely marvelous place - the best in Los Angeles! I've been getting my Botox here every 3…read moremonths (they have a GREAT loyalty program) for almost 14 years. Dr Ella is amazing - so professional and kind and her results are natural and long lasting. Could not ask for anything more. They're located right on Wilshire /Los Angeles near Beverly Hills. They have valet parking as well so you don't have to worry (street parking is ample too). Staff is super friendly and overall wonderful place and experience every time.

Coming back nearly a decade later to reaffirm how fantastic this place is. Nine years since my…read morefirst review, and my skin is still looking great! The Botox treatments always look smooth and very natural, never overdone. Dr. Ella is a master artist who really listens and gives expert advice you can trust 100%. Wouldn't go anywhere else!

Got a bikini and eyebrow wax from Anika before a beach vacation and she was amazing! I hadn't had a…read morebikini wax in several years and was quite anxious, but she made the entire experience extremely comfortable and safe. It felt like I was just having a nice chat with a friend!! Pain was manageable and it has healed amazingly since. I'm considering getting bikini waxes more often now. Thank you!!! Highly recommend this salon and Anika!!

Will never come to this location again they left so much broken hair on me!!! I'm so itchy from all…read morethe broken hair that I have. Not only that but they don't even give you a mirror after you're done with your Brazilian to check if you're happy with results or pluck hair!!! Don't get me wrong the staff were sweet and all but 65 dollars for broken hair??? Truly disappointed

I just called about fillers and the lady did not sound at all like she works at a new spa. They…read morewere ready to get me in IMMEDIATELY and she didn't ask any of the questions or sound at all professional, so I just said "I'm going to call around." She hung up. This is your face! Don't trust these people.

I signed up for the Morpheus treatment and I am loving my new skin. I had a lot of…read morehyperpigmentation and now my skin looks fresh and bright. Thank you

I initially chose Sienna Med Spa for its convenient location and exceptional prices, and I've…read morecontinued going because of those things--and especially because of the wonderful nurses. They are incredibly professional, knowledgeable, and make what could be an awkward situation feel completely comfortable. I've had laser treatments there and have been 100% pleased with the results. The spa is tiny, so don't let that put you off--it's truly a gem and an exceptional value in every respect. I highly recommend Sienna Med Spa!

the staff are so nice and it was super easy to schedule an appointment. There was also parking so…read moreit made it very easy especially in ktown. My laser hair removal tech made me feel very comfortable and it was painless for the bikini area. Highly recommended! I also got my period right after my appointment and they gave me a pad! so nice.

Ladies! This is THE place for us. The staff here is so welcoming and theyve made this place a…read morejudgement free zone. The thought of getting waxed made me so nervous until I found this place. Safe space for women of all shapes and sizes. Worth every penny! My first experience with Brave Kitty was almost 10 years ago at their previous location. I went in for a Brazilian at 8 1/2 months pregnant. I felt like a whale, but the lady made me feel so welcomed. She did an amazing job and it was quick. After having kids I just never got waxed again. Then finally 1 year ago I decided it was time to ditch the razor and get back to waxing. I've been going regularly since then. Would recommend this place to every woman. 100/100

First time at Brave Kitty and absolutely loved the service and how friendly and kind Ashley was! As…read moresomeone who is directionally challenged I was a bit confused finding the location and Waze had me in a completely different direction (don't use Waze!) I called ahead to advise I was lost and running several minutes behind and the person over the phone was so helpful in guiding me with directions and could probably tell I was frazzled. When I arrived finally Ashley was patiently waiting and very helpful and also just had something about her that made me feel instantly comfortable. In not new to waxing but always a bit shy when I try a new business, but will be back for sure as Brave Kitty is on my way home and I very much appreciated the service. Will definitely be back!

Fast, efficient and great customer service! Been getting laser done for years here. Always great!read more

Wonderful place! Super nice staff, doctor was so sweet!!…read moreGreat prices! Will absolutely be back