I have been to this salon multiple times and have received the same poor quality service each time. If you do not have a certain "look" they will not look your way or services you. I wish I could write about the update in quality of service, however, the last two times I have gone to this salon I have been ignored. I was the second customer to walk in and was seated, but when three other patrons came in after me they were quickly attended to. It left me sitting there waiting for service for approximately 15 minutes. Only when I got up to leave I was then acknowledged. I have no clue why I keep coming back. Waste of my time! read more

I've come here twice and each time have had to wait significantly after my appointment time to receive services. This is an ongoing problem as I've heard many other customers complain about waiting. On the other hand, the pedicure quality is good and the price is decent. read more

One of the best nail places in the Talega area. Laura did a great job on my pedicure and was very polite. Standard layout for a nail salon with 12ish chairs but it is very clean and inviting. They also didn't try to up sell me or push any additional services which was refreshing. Definitely will be making this my regular spot. read more

The service and value at lux is great! They are very attentive. The men's manicure offerings offer a wide range. The spa is well appointed and very clean. Very time I have been here I have left very satisfied. read more

Lux Nail Spa - My view from the manicure counter - Nail Salons Near Me - San Clemente, California

I've been coming to this salon for about two years now. And almost every time have had a great experience. I always get acrylic nails. And love Steve and Henry. They both do amazing work. Today I had a new lady- Julie who did my fill, and I absolutely love what she did. The shape and colors are awesome. Highly recommend requesting any of the three if you do acrylic nails, gel, or want a fun design read more

Lux Nail Spa - Julie did these today. Acrylic coffin shape with gel - Nail Salons Near Me - San Clemente, California

Julie did an amazing job! I will be back for sure. Professional, clean, quiet and comfortable. My new favorite salon read more

Lux Nail Spa - Two tone gel - Nail Salons Near Me - San Clemente, California

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If you plan on going here on the weekend, make an appointment. This salon is very busy and I did not think of that when I walked in on a Friday afternoon. I was fine with waiting because of the circumstances. The workers here are so nice and helpful. I accidentally messed one of my nails up, and the guy who did my nails was willing to fix it for me happily. Lux is so cheap, for only $25 I got acrylic nails when at other places this job would have been easily $40-50. I will definitely be going back here for another appointment. read more

Lux Nail Spa - Love love love my nails! - Nail Salons Near Me - San Clemente, California

I love coming here! They always have some one available and the best staff. I personally see Julie. She makes my experience very personal, she's not only my nail lady but a friend! Go see Julie and tell her I sent you. She's amazing at listening and recommending ideas on fun new nails! read more

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I highly DO NOT recommend this nail salon. I kindly asked to get one more coat of dip to make the color deeper, and every employee in the salon came and looked at my nails while talking in Vietnamese. They continued to come watch. Finally they tired to explain that they have to take the color off before adding more. Which she never did. She just added it to the top. Not to mention before I asked she broke my nail, and cut me in two places. I will never come back again. If I could give zero stars I would. BEYOND RUDE. read more

I've only ever given good reviews but I was so disappointed with the service my daughter received I had to share. My 14 year old had a 4 o'clock appointment and was 7 minutes late because of a field trip. I'm saying that because I would get if they made her wait a bit because she was late. She and her 3 friends (sweet girls) all had appointments at the same time and were looking forward to getting them done together before a dance. They took two girls back right away and made the other two wait. My daughter waited an hour while they took several walk in appointments. When they finally took her for her appointment they did not give her the tasteful acrylics she asked for. She showed a picture of the length she wanted (not too long) and had to ask three times for them to be shorter. By the third time the nail technician was obviously irritated and my daughter gave up. She also smudged one of my daughters nails and then snapped at my daughter blaming her and telling her to be careful. My daughter was worried about making her more mad so she swore to me she hadn't moved! Lol At 6 I finally called to check on her and made her ask how much longer figuring if they knew mama was anxious maybe they'd hurry? They said 15 min. 15 minutes later I was there for pick up and my daughter still had her nails under a dryer with a timer set. At 6:30 I went in and and asked myself how much longer and they said 10 min. For a 4 o'clock acrylic nail appointment (albeit we were 7 min late) my daughter was not home until 6:45! I understand she's a teenager, but she's respectful and made an appointment and should not have been taken advantage of. Good learning experience for her I guess to advocate for herself. Needless to say we won't be going back. read more

Customer service was awesome. Took a little longer than expected but we went without an appt on a Saturday. It was super busy. Definitely going back!! read more

Lux is truly the best quality nail salon in San Clemente. I am beyond picky and have tried everywhere local. All of their nail technicians are awesome - they really take their time and do an amazingly detailed job. read more

I came here for the first time a couple days ago and I absolutely loved it. I arrived a little early for my appointment but attended me right away. Steve did my full set and he was so sweet and made sure I was happy with every step. He was very gentle too. I'll definitely be back! read more

Theo is a godsend! I recently developed an allergy to acrylic nails after two years and I couldn't find anyone else who would do a full set of gel nails with extensions on them. Not only that, but he does them AMAZINGLY! I definitely recommend him and Lux Nails, although, you better make an appointment because he is in high demand! read more

It is a pretty salon but the wait time/customer service is incredibly poor. I have had appointments and it did not seem to matter. They are very focused on the customer in front of them which is great but they act like it doesn't matter how long you wait nor communicate well on that wait. I have been at least 4 times and it is consistently this way. The take away is that they do good work but I have since decided that many other nail salons can offer great work and courteous service. read more

I got my nails done by Julie and she was the best nail tech I've ever been to! She was so sweet and patient and it was easy to see that she really did take pride in her work. My nails came out exactly how I had hoped they would! She fixed every flaw without me having to speak up about it. Thank you Julie I really appreciate your hard work! read more

Lux Nail Spa - Nail Salons Near Me - San Clemente, California

I got my nails done for our gender reveal this weekend and Julie did an AMAZING job!! Absolutely love my pink and blue nails!! i will definitely be back!! read more

Lux Nail Spa - Nail Salons Near Me - San Clemente, California

I'm new to the area n wanted to get my daughters nail n toes done for her Birthday. We both thought they were rude n we will never go back!

Every time I go I receive exemplary service. Sue does excellent pedicures. Mindy does a great job and takes her time to do things right. My biggest complaint is even with an appointment; tardiness is a huge problem. No one should be in a nail salon for 4 hours and this routinely happens to me no matter what day or time of day I schedule my appointment. Today (with an appointment) I waited over 2 hours for the nail tech to show up! The lack of respect for my schedule will result in me finding another source to provide the service. read more

Put your fears aside that they are talking about you.. I am Vietnamese and no one here said anything about their clients and other customers the whole time I was here. I rented this spa out for an hour and threw a spa birthday party here. I had a great time! They lack a fifth star because of their small color selection, but other than that, everything was great! I booked 8 spa pedicures and Lynn gave me a discounted group rate of $28/ea. Deluxe Pedicures for 8 people. This included callous remover, longer massage, a few different scrubs, and of course a polish finish. For the party the allowed me to bring in snacks and even chilled the champagne I brought. The staff was very nice and accommodating. They may have more colors since my time in (a few weeks ago), so I would definitely recommend coming here for a relaxing pedicure. read more

I probably just had the best pedicure of my life, just now, with a gal named Katherine here at Lux Nail Spa. To start off with, they have a good selection of nail colors, and the salon itself is well lit and clean. I was a "walk-in", and with no appt, she was assigned to my pedicure. Best luck ever. She was sweet and polite, and paid careful attention to detail. She did not rush at all, and gave me a wonderful relaxing leg massage. I had upgraded to the "Deluxe" pedicure, and got both callous treatment and paraffin wax dip, which at $35 is very reasonable. The overall ambience of the well decorated salon, the excellent massage chair that actually massages you, combined with Katherine's talent, compelled me to write this review. The salon is close to my work, and has a Starbucks right next door. I think I found my new home for pedicures!! Please give Katherine a try if you aren't happy with your current gal, she was sooo good, and I hope she leaves you smiling as much as I am right now! :) read more

Oh Wow!!! An excruciating one hour and fifty minutes for a FILL!!! And I didn't even have gel coating. I did have a few broken nails BUT in 20 years I've never had it take over an hour to get my nails done!! Pedicure was fine, very clean and quiet. Not pleased at all with my finger nails. They look terrible. read more

Lux Nail Spa - What you get after almost 2 hours :( - Nail Salons Near Me - San Clemente, California

This place is clean and great. I used to go to Jenny and Lynn for my gel manicure but sadly they are not there anymore. I go to Sophie now and she's great! read more

I just got my nails done here because a friend referred me and I LOVE them. Steve did my nails and he really knows what he is doing. I will never go anywhere else now. I got pink and white ombré acrylic nails. I HIGHLY recommend!!! read more

Lux Nail Spa - Pink and white ombré acrylic nails!!! Obsessed - Nail Salons Near Me - San Clemente, California

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Made an appt at 12:30, I walked in and had to wait 40 minutes just for someone to assist me. During my manicure the man doing my nails kept taking phone calls and then halfway through he switched with some other woman and she was also assisting somebody else with their nails. i understand him taking the phone calls, that's his job but my point is is that there were way too many people in there and I had an appointment and they should've told me to just come back another time when they had enough time. on top of that my nails didn't come out good I had to file my own nails because they were annoyed that i kept telling them "they are too long" and "they are uneven". Disappointed since they used to be so good a couple years ago. read more

Asked for my ingrown toe nail to be taken care of.. It is now infected with fungus and puss and may need to get the whole toenail taken off. Yuck. read more

I first came to Lux when they opened and wasn't impressed. I was desperate to get my nails done a few months ago and was very surprised by change. They must have worked out all the kinks. My gel nails last forever (Steve is a master) and the pedicures are soooo nice (Mindy is a rockstar). Love it! read more

HORRIBLE customer service. If you make an appointment, you assume they're going to help you 5mins-10mins later you walk in. NO. I wait 30mins, and they helped the ladies that walked in after me. Seriously. What's the point in making an appointment? read more

Súper BAD service . They don't open on time as it says on door sign.. and make you wait forever. Never coming back here again.

I loved this place! I go every two weeks and get a gel manicure and a pedicure. I spend well over $100 a month which should say something. I had a friend visit me and I told her she had to check out my nail salon. We made an appointment for 11. She was running late so at 10:30 I called and asked if we could come at 11:30. She said that's fine. I asked if it was busy and she said no. We go in just before 11:30 and were immediately sat. Perfect! My pedicure started but my manicure didn't. My friend sat there for 45 minutes before anyone started on her. My toes were completely done before they started on my gel manicure. Anyone that gets gels knows it takes forever. I would have never even gotten them if I knew my nails would take 2 hours!! My friends pedicure finished and she had to wait another 30 minutes for my gels to be done. It was so awful. I understand they are busy. I also understand that I pushed my appointment back a half hour. What I don't understand is why they took two walks in before they worked on us. And if they couldn't take us at 11:30 they should have just said so and I would have come after lunch. I asked to talk to a manager and the strange emo 17 year old child said she was. I told her I was disappointment with the whole experience and I don't know how I can come back again. She shrugged her shoulders and said ok. No sorry. She could care less. In fact she smiled after as if she enjoyed our disappointment. I told her that was no way to handle an upset customer who spends money monthly at your salon. She said she didn't know what to tell me. I told her she should give my friend a discount for making her wait basically an hour. She ignored me. Even $5 off would have been nice. I asked her if she was really the manager and she said she was the only one that speaks English. Wow. This isn't a cheap salon. With other salons coming in within walking distance.. They shouldn't act so arrogant. They should appreciate someone who is loyal. It makes me sad because I loved this place so much but I can't get past how I was treated. I can't go back now. I feel sick when I am treated so terrible. read more

I had a great experience here! The salon itself is very clean and the staff was nice and professional. I got a pedicure and it came out beautiful! Since moving to San Clemente, I've been to a few different nail salons and find this place to be one of the best. I will definitely be back! read more

Julie is the absolute BEST. She is the only person I go to and always takes such good care of me! I won't go to anyone else because Julie is the only one I trust to take care of my nails so well. I only get the dip powder and look forward to going in and seeing her, picking out my color, and leaving so well taken care of! I recommend her every time anyone asks. read more

Lux Nail Spa - Julie is the absolute BEST. She is the only person I go to and always takes such good care of me! I won't go to anyone else because Julie is - Nail Salons Near Me - San Clemente, California

I came here for the first time and got a mani pedi for $30, 5$ extra for French tips on my fingers. My nails turned out beautifully, it was relaxing and they took their time. Would definitely recommend, well priced and well done. read more

Lux Nail Spa - Pretty!! - Nail Salons Near Me - San Clemente, California

Lux Nails is the BEST nail salon in San Clemente hands down. It is the cleanest salon with the friendliest staff. Mindy does my nails (crystal gel with gel polish) every two weeks. She always takes her time and I never feel rushed. It is worth it since my nails are perfect every time! All of the other staff that have done my pedicures are also great. I highly reccomed Lux Nails! read more

I absolutely love this salon and all of the employees here. Since my first time about a year ago I have been back every 6 weeks since then. I don't know why I waited so long to write a review, but let me tell you, they are all amazing. Every time I come in I have pictures from Pinterest and they never cease to amaze at how close to the picture they can get my actual nails. Ben did my full set this time and he is the BEST for full set (although I've never had a bad full set with any of the employees) Lina did my pedicure and Ivon did the design on my toes. If you want an amazing design, always go to ivon, she is the absolute best! I was also offered a massage while I was in the chair and Sue gave a great massage... Vanna waxed my upper lip and even got inside my nose! Over all, great customer service, great quality, and they are so friendly and funny! 10 out of 10 would recommend to everyone. read more

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Excellent service and super clean. They pay attention to detail and the massage is great!! I love this place.

Great nail place. Everything is super clean. All the staff is friendly and very efficient. Most recent gel manicure incorporated chrome. Thanks Sofia. I love it!! read more

Lux Nail Spa - Nail Salons Near Me - San Clemente, California

Just went in for a full and pedicure. Stood at the counter.....waiting.....waiting. Not one of them looked at me. Could of had my business but due to lack of customer awareness you lost it! read more

I love this place! Julie did my nails for Coachella and they looked amazing. She paid so much attention to detail and made absolutely sure I was happy with her work. I will ONLY go to Julie shes amazing!!!! read more

Lux Nail Spa - Nails by Julie! - Nail Salons Near Me - San Clemente, California

Jenny is not here anymore. Another one did my pedicure-polish was great but the hard skin around my heels and bottom of feet was done poorly-had to come back but they redid it for me! Yay! read more