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    Läderach chocolatier suisse

    3.8 (188 reviews)
    Open 10:00 am - 9:00 pm
    Updated 3 months ago

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    kim l.

    Chocolate is amazing and the staff...Jori was amazing!!! The dark chocolate espresso is so good!

    Jori was absolutely a pleasure to work with! She was incredibly warm, attentive, and genuinely cared about helping my friend and me. We never felt rushed, and she took the time to answer our questions and make sure we had a wonderful experience. Her kindness and genuine enthusiasm truly made our visit memorable. Customer service like hers is something special, and it really reflects well on Läderach. They are very lucky to have Jori as part of their team! Thank you, Jori, for making our visit such a wonderful experience. We truly appreciated you!

    Lorelie C.

    We have been resisting buying from here for a while now, because it's pricey. We didn't want to start something that's hard to sustain. However, we finally caved in! Now we come, taste test and buy almost each time we're at South Coast Plaza. Most of the ones we've tried we love. We especially like the popular milk chocolate with hazelnuts, the blonde chocolate, the one with strawberries.

    Marlene P.

    This is a family favorite. They have an amazing selection of chocolate and their customer service is great! They always make you feel like a valued customer. Definitely worth the splurge.

    Shokolat!
    Rob C.

    The hook, line and sinker this place is. That free smooth Swiss chocolate taste gets you hooked! I did! Tasted that blonde caramel and their classic as well as their raspberry and strawberry chocolates are awesome! Service is great!

    We got some hazelnut dark chocolate and some blackberry dark chocolate today. So good.
    Betty G.

    If you shop at South Coast Plaza and haven't been to Laderach chocolatier, you're missing out. :) We love the chocolate here. Our favorites are the dark chocolate selections. They not only taste good but are supposed to be good/healthy for us. They're definitely not cheap (about $62 to ~ $75 per pound), but they are very good quality chocolate. There's always a long line there though. So be patient and be ready to wait if you have time . . .

    Lilian W.

    Located in South Coast Plaza, Laderach is one of my favorite chocolate brands around. I think about their hazelnut chocolate quite a lot. It's truly luxury chocolate, so it isn't cheap. I got an assortment of the chocolate this time, which means I can try new flavors and determine which I want to purchase next time. Some of my favorite flavors I've recently discovered are the raspberry blueberry and florentine chocolate. Overall, I love their chocolate and will definitely be back.

    Vincent S.

    Who doesn't love Läderach? The chocolate here is so top-of-the-line, it's hard to really get anything wrong. You'd have to really fumble a guest's experience. What I love about this particular location is how patient they are - at least, when I go. I usually know what I want, but I also can't help but try other items before buying the Strawberry, and this place is really cool about letting me sample and try things. Solid establishment!

    Pralines and truffles
    Laura S.

    I'm surprised with the overall rating of this store. For years the staff has been welcoming, (maybe it's been good timing), the chocolate is always fresh, they even give samples. The quality and variety of the chocolate is sooooo good. I forget I'm pre diabetic when I'm there. It's great for snacking and gifting. I highly recommend.

    Kimberly R.

    Looks so inviting, I wanted to get some but time was running short. I'm going to get something next time.

    Chocolate on display pre-packaged
    Sokna S.

    Chocolate: 5/5 Chocolate options are amazing, everything is smooth and delicious. From ones with nuts to strawberry, even some with meringue. Really can't get enough. Service: 5/5 Staff is very quick and nice. They described the flavor profile and offered plenty of samples. Awesome team. Ambience: 4/5 Clean, organized, a little small but nice decor.

    Shopping for chocolate
    Britney M.

    There's always a long line at Laderach Chocolatier Suisse. I'll take that long line any day! It means the chocolate is the bestttttt! I came here with my husband, and brought my parents and aunt/ uncle. Mostly because I wanted them to try the chocolate. My mom loved it and my aunt did too! We all bought some chocolate.

    Having a Chocolate tasting party over Coffee with family

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    4 months ago

    Excellent service , especially by Maya . One of the best chocolate boutiques I have come across and exceptional service!

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    Page 1 of 5

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    Review Highlights - Läderach chocolatier suisse

    I have always wanted to try Laderach and I'm so glad when I finally did, we were served by Jori!

    Mentioned in 5 reviews

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    Love the store but service 0/5…read more My friend and I had stopped by this shop after taking pictures at Booth by Bryant to take a look around. This shop is very nicely organized and aesthetic, however, the lady at the cash register who might be the owner did not greet us or anything, and seemed very bothered by us just walking in. There are some colorful crates in the back part of the store that my friend wanted to take pictures with, so I asked the cashier first if it would be okay to do so, since I had noticed that she already looked upset, and she said "yes and thank you for asking first since some people don't even ask" and I had also purchased a $40 hat prior to asking. I take a few pictures of my friend and as we're looking at them some customers walk in and are taking a look around and we scooted to the corner so they can shop. As soon as they left the cashier comes up to us with so much attitude saying "you guys need to get out when customers come in, if you guys are doing this they can't shop." when we literally were no where in the way of the customers. The last thing my friend and I wanted was to make her upset, which is why we asked permission first and purchased an item so we could stay longer in the store. But, the lack of customer service and passive aggressive tone was what makes us not want to shop here anymore. A simple "if customers come in I would appreciate if you guys step aside for them to shop" (which we did either way) in the beginning when I first asked for permission would've been nice instead of telling us to "get out" after I had already purchased something.

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    Such a cute little toy boutique! I stopped by last week and ended up getting the cutest sloth and…read morecat stuffed animal for my boyfriend, they're seriously adorable! The two girls who helped me were the sweetest, most lovely, and helpful. They made the whole experience even more enjoyable and were so kind and welcoming. You can really tell they care about their customers. Such a charming little shop with the sweetest vibes. I'll definitely be coming back!

    We went into the store jelly hunting with our 3 little kids upon searching it up this morning in…read morehopes of a fun experience. At first all was good, when we entered there was a couple other kids looking around so we allowed our kids to take a look around as well. My older daughter was having trouble deciding so my three year old son kept tossing around a dog he had decided on. While doing that he dropped it a few times on the floor, where a worker brought that to my attention, understandable, so I placed it in my basket. Finally we had all decided on a jelly cat and my son changed his option to another one I took a look at the dog and he was still in great condition so I put it back. When we were about to pay the cashier bluntly expressed if we would purchasing the dog since my son a dropped it. It wasn't the situation that frustrated me and it was the way I was approached about it. You know what I bought them all because I didn't want to ruin my children's experience that I had hoped would be different. She then tried to be nice about the situation but honestly my husband and me felt uncomfortable. We witnessed another child tossing and licking other stuff animals and left without buying anything, yet here we were buying 3 jelly cats and then almost forced to buy a fourth getting rude customer service. Definitely will not be shopping here ever again. I think specifically her name was Alysa who was the one out of the three who made us extremely uncomfortable. One of the worst customer experience I had in my life

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    CUTE INDEPENDENT SHOP (4 stats)…read more There isn't much happening in downtown Santa Ana but there are a few hidden gems. Did I overhear that this place has been open for ~10 years?! I stumbled upon this shop while walking around the small downtown and as I walked more east I questioned should I turn around? Right when I was able to this store popped in view and I had to go in! What a cute shop if you are into stationary and pens and etc. I love supporting small independent businesses so I was determined to leave with something. There were a collective of independent products from different companies/artists that sell their items here. I didn't expect to leave spending $70.05 on 5 tiny items. WAX SEAL ($20) - by Made of Honour. There weee a handful of styles available. Very nice packaging. SEALING WAX BEADS 100pc ($9) - by Fiona Ariva. Variety of stunning colors. WAX SEAL HANDLE ($9) - by Fiona Ariva. I believe this is the standard size that fits other brands. BOAT PEN CASE ($13) - by Luddite. I been looking for a small compact pen case for my very few ones that i own and this was what I was looking for. ANTERIQUE BALLPOINT PEN ($13) - I love this mini pen and how it writes. The store DOES sell anterique refills BUT not the mini anterique refills that is needed for this pen. You can order the refills online on Amazon. So here's what gets me about shopping here. - California State Tax (0.5%) - Orange County Tax (0.25%) - Santa Ana City Tax (15%) - Orange County District Tax SP (0:5%) - Orange County Tax SL (1%) ^^ Added an additional $5.95 to the initial subtotal. That's alot in my opinion! Cool store, with a checkout. Until the next review....

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    Läderach chocolatier suisse - chocolate - Updated September 2026

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