Had to update because first for me. Within 2 hrs of me posting my review the local manager called…read moreme From Texas and apologized for the communication breakdown. Definitely said he was not looking for upgraded review. Much appreciated and definitely worth noting. Please check the original review below. I travel literally for my job every 3 months. I have shipped my car over a dozen times. Maybe once duplicating a transport service. I chose this location because they were local to my outgoing destination ( Houston). Prices were on the lower end side and booked a few weeks prior to shipping my car back to Ohio. I usually pay for higher end companies like Montway etc. I emailed the local manager and told him my concerns and my issues with communication during shipping process. Very friendly but this was the worst communication of any shipping company i have used. Would tell me daily that someone would definitely let.me.know yay or ney if there was a driver. Never got a call. Had to call daily to check if possibly pick up. No but I will definitely have someone call you to let.you know. Crickets. I'm here on a work contract so I'm on a bit of a time crunch and to have to take time out my work day every day during pick up.period. Yep I emailed and left voicemail to please give an update. Nothing. The only saving grace that gives them 3 stars.is the driver they chose. I met him.in Houston. Told him I'm flying back.to Toledo and going on my birthday trip on such n such a date. He had my ride there on memorial day no less. 2 days ahead of projected drop off. He told me to reach out to him personally as he does TX to Chicago frequently and I def will. He was awesome

This was the easiest process to ship my car. I was nervous to give someone my vehicle to ship from…read moreHouston to LA. Mark was also quick to respond to emails and answered the phone whenever I called. When they dispatched the driver he was there that same morning. He told me his yard is by LAX and I could pick it up when I land. It made it really easy to grab my car and boom I was driving on the west coast. I would highly recommend Compass and pricing is fair from the 4 companies I spoke with. Give Mark a call if you need to ship your ride!

Moving in itself can be stressful but it's definitely taxing when moving out of state. I needed to…read morehave my mother's vehicle shipped to Oklahoma. It being Labor Day weekend didn't help, lol. Benny was amazing. He was professional and very transparent about the process. He explained everything in detail. I wasn't blindly given a quote without knowing all details of what to expect. He maintained communication while locating an available driver, again it was a major holiday weekend. The driver was friendly, professional and accommodating. The vehicle was picked up at 3:30pm and delivered to my mother by 9am the next day. The cost of shipping with Benny was reasonable and worth every penny. I would definitely use his services again if ever needing to transport my vehicles.

I bought this Del Sol and had Benny manage the transport for me. He did a really good job with…read morecommunication and the service. Definitely would recommend. Thank you

On 12/26/25, I signed a contract & paid in full for Montway to pick up a vehicle & deliver it by…read more1/3/26. Today is 1/3/26 & I just got off the phone with Montway. Montway hasn't even found a driver to hire yet. The dispatcher said they are still "negotiating" with drivers. There is no ETA for hiring a driver... ...let alone for that driver to pick up the vehicle... ...let alone for delivery of the vehicle. I was told that if it takes a couple weeks more, that is still within the "estimated" due date of TODAY. I asked if a month from now would still be in the "estimated" delivery date, or would Montway be in breach of their contract. "No, we would not be in breach."

All Future Customers Please Beware!…read more Montway Auto Transport has the "Worst" customer service I have ever experience from an auto transportation company. They picked up my car from my resident on July 1, 2026, via a third-party wrecker service, which delivered my car to their wrecker yard, where it has just been sitting there to this day (July 6, 2026). They promise me that my car was going to be delivered from Texas to Atlanta either on Friday, July 3rd or Sunday July 5th. Each time when I called to inquire, I only received excuses after excuses. I strongly recommend that everyone stay away from this company. In closing, I will post an update when or if my car is delivered. Joel B.

I was moving back to California from Texas and called several places to compare prices, USA auto…read moretransport was competitive in price and provided great customer service. George, the rep who got me all set up and answered all of my calls promptly was extremely helpful and eager to help. The day before the pick up, my truck driver Derek actually showed up early but was accommodating to the fact that I wasn't ready. The only miscommunication we had was that I was told my car would not be picked up on a Sunday yet the driver was ready on a Sunday. However Derek was able to come early Monday instead and it took about 5 days for my car to arrive to California on Friday. Overall it was a stress free experience as moves can always be so frustrating, I appreciate this company for taking care of my needs.

Today is Aug 31, I posted my Review on Aug 8 and ironically my Aug 8, 2020 review got deleted. It…read moreseems that USA Auto Transport knows its way around YELP maintain a clean 5 star review.... Poor Customer service, Delayed pick up of vehicle, 10 business days late on delivery of car and damaged rim without signing BOL (Bill of lading) Used USA Auto transport to deliver an Audi from Texas to the east coast. *Pick up window was not honored (delayed and not within pickup window) *Transportation of car was not communicated with an approximate Estimated date of arrival. *Poor customer service *Delivery of car was 10 business days late. *** Wheel rim damage Car was finally delivered, and no Bill of Lading provided. Now I personally have to contact insurance and file claim. I would not recommend this company as they did not manage expectations or provided adequate information on status of car delivery. One thing they did on time was charge my credit card. The one team member that was accountable throughout and tried to assist within her reach was Kat S.

I had my truck shipped from Texas to Arizona after purchasing it at auction, and I received great…read morecustomer service throughout the entire process. I highly recommend C&T Auto Transport to anyone looking to ship a vehicle. They took great care of my truck and kept me updated along the way, which I really appreciated. The pricing was fair, and the communication was consistent from start to finish. For reference, the truck was purchased from Copart and was missing two wheels (it was sitting on rims only), but everything was delivered exactly as expected and without any issues.

From the owner: We are a family-owned, family-oriented automotive transporting/car-hauling/car-carrier company,…read morewith over 10 years experience in helping our clients move their vehicles. Safely and efficiently. We strive to make every step of moving your cars as effortless on your part as possible.

Scheduled transport of son's vehicle to be transported across the country for his summer internship…read moreMONTHS in advance. I followed up weeks, months, and days, day before in advance because we had a lot riding on this transport (flights, hotels scheduled) to be there to receive the car. Day before still no driver available due to "no drivers available, high gas prices". However this company was referred to me from a business associate who used them often for transporting logistics vans. I had trust in this company due the referral. I was so stressed out for my son that I had a panic attack the day before. He ended up driving the car 19 hours by himself and had to also get a hotel room. I understand stuff happens, but this was planned months in advance and if I had had any inclination of this, we would have planned accordingly. Do not trust this company.

Run away from this company! They don't deserve any star. They bait and switch. They quoted me $770…read moreto transport my car from IL to CA, which was the only reason I went with them. After a weekend they hiked it up to $1200. At that point I had to go with it because I already wasted three days waiting and I am on a time crunch to transport the car. Also something phishy that after I gave my email to them, I got hundreds of spam emails the same day, and my credit card had three fraud charges the same day. I want to believe it is coincidence, but I really don't know. Don't use them! I wish I checked their reputation ahead of time. They called me after I tried to get quotes from someone else, and gave me a price to get me hooked. They are not honest! Run!