Great interaction with the father and son team. I had a different company come out and they gave me…read morea ridiculous price with no assuring ETA (at least a few days with you hot water). They came out, quoted a fair price and got it done. Super easy.

Father and son team are great and personable. They were on time and very efficient. They left no…read moreloose ends.

David promptly responded to our service request. He diagnosed the problem and returned with a fix…read more Would recommend his company to anyone that needs heating and plumbing services. Job well done

I tried them originally through their introductory furnace inspection. They came out and inspected…read morethe furnace, and said the furnace was fine but our thermostat was broken and they'd replace it for $300. I told them I would do it myself, and reinstalled the original thermostat, which worked fine. 2 months later (in December) the furnace stopped. I called them, they said they would try to get here that day. We waited all day with no response. They came the day after and said they needed to order a part, but could not tell us when it would arrive. Into the weekend, after 2 full days without heat, they said to get heat on the weekend would cost $1200, or $700 if we waited until Monday or Tuesday. We chucked them and called another company. That company said this was a common problem and should have been caught in the inspection. They could come on the weekend to do it for $1000, or do it on Monday for $500. I shouldn't have called back after the thermostat issue, but I sure won't call again, and recommend anyone else also look elsewhere

Over an hour late and tried to charge us $600 for 30 minutes worth of work (no parts) to disconnect…read morea sink. Definitely tried to take advantage of my situation as a woman home alone with a baby. Will be filing a complaint to BBB. Scam just to get their dispatch fee. Buyer beware. **update** Called A&L, they claiming dispatch fee was also to perform a full assessment of my home, which the plumber did not do. We did not agree to the work and have requested a refund. Have not yet received a refund but will update this review when I get a resolution from their management team.

I'll keep it simple, do yourself a favor and do not do business with this contractor. Look at all…read morethe 1 star reviews it's not a coincidence. The owner of this business is probably one of the rudest disrespectful people I have ever had to do business with. They are over priced for the work/service that they provide. You can certainly do better somewhere else, for that matter, anywhere else.

I met many plumbers in the past but I liked Evan Ryan most. He was sincere and had a good attitude…read moreas a plumber. Not only that he did excellent works when I was in emergency situation. I highly recommend him.

Our heat was out. I called the office at 10:15am. It is now 12:40pm and my heat is fixed!! Staff…read morewas polite and friendly. I couldn't be happier.

Working with Pro Comfort was a positive experience from initial contact through proposal and…read moreinstallation. The installers are hard working,skilled and friendly. Highly recommend Pro Comfort and would not hesitate to call them again.

Mike was fantastic and gave us great advice on repairing the old AC unit vs getting a new system…read more The price was great compared to others in the area. 10/10 would recommend.

First of all, they responded to my request super quickly, made their schedule available and…read moreflexible, that took our anxiety off our shoulders right away :) On the scheduled day, gentleman who's name is Andrey came for our rescue. He was communicative, on time, just a great person overall. He is also right on point, no bull. His diagnoses were thorough but quick, and he's got to work immediately. He found all the faulty jobs the previous contractor did, made everything work properly. He was working with their plumbing specialist via phone camera to look over everything physical, as he is a HVAC technician - which he was tremendously, tremendously knowledgeable. I can not thank him and Green Flow Solution enough for their fantastic ability, these guys are a real deal. Oh, did I mention they were very reasonably priced? We will be calling them for our every heater/HVAC/plumbing /AC needs in the future!!

I think this is my first review that isn't positive on Yelp…read more But I feel like I was just ripped off. Basically, Aundrey came here for less than one hour and cleaned the dust off the the coils of both of my air conditioners for $650 and didn't even complete the job. He did not have a wet/dry vac so he used mine. He did not bring a ladder so he used mine. He did not provide replacement filters. Breakdown of the cost: From the invoice- 'Service call fee covers technician's trip to the job site, including travel time and transportation costs.' I asked Aundrey where he came from. He said from the office which is right here in Newton. 2.6 miles. 8 minutes. = $150 First Air Conditioner: He diagnosed it immediately. Then he cleaned the coils with a brush and he used my vac as well. Look, I have no problem with him using my equipment. I just never had a worker not have his own tools. I had already bought a new filter for this air conditioner so he didn't have to replace it. Total time, about 15 minutes. = $250 Second Air Conditioner which is in the attic. There is nothing in the attic but the air conditioner unit and we do not go up there ever. You need a ladder to get up there. Aundrey didn't have one. He used one of mine. Same problem. Also, This unit needed a new filter as well and it's a different size than the one downstairs. Aundrey left it without a filter and gave me the size of the filter I should get so that I can install it myself. Again, I can't get up in the attic because I'm physically limited. So my air conditioner is currently running right now with no filter. So, he cleaned the coils for about 20 minutes and left the job undone. = $250. Invoice: $150 Travel Time and Transportation costs. $250 Coil Cleaning and installing a filter that I provided. $250 Coil Cleaning and leaving the unit without a filter _________ $650 Oh, and this nonsense about them getting back to you in 10 minutes, it's an automatic text that tells you to call them. I called after I didn't hear from them for an hour or so. That's a big sum when Aundrey took an hour total including his drive time of 8 minutes and the gas he must have used to go 2.6 miles and then not finish the job while using my tools.

I needed a faucet installed. Chris did the job perfectly. On time and very pleasant. I would…read morerecommend Maxwell Mechanical

Came out on short notice to help me identify a leak in my basement! Great communication and easy to…read morework with. Will recommend to friends and family

We had a wonderful experience with Kris once again from Jeneral Plumbing. He was kind, personable,…read moreprofessional, and took the time to clearly explain our options so we could make the best decision for our situation. He fixed multiple issues efficiently and with great care, and we are very pleased with the results.. It's rare to find someone so skilled and genuinely thoughtful with their customers. We're very grateful and would absolutely recommend him!

Kris and his team are true professionals with extensive knowledge and excellent communication…read moreskills. We hired them to fix a few issues with our hydronic baseboard heating system and they got the job done efficiently without taking any shortcuts while paying maximum attention to detail. We are extremely satisfied with how this job was taken care of and will definitely be reaching out again for future work.