I found M&M through Yelp while looking for a new place to get my nails done. For some background, I was sick a few months ago to the point where I lost most of my nails. Recovery had been slow and I finally grew them all back and was seeking a new nail place to do gel and keep my nails relatively healthy. I contacted them through Yelp and they texted me a few hours later. I scheduled my first appointment with Fumi. I was a little early when I showed up, but was seated rather quickly. One nail tech worked on my nails and prepped them for Fumi, which really helps out instead of having just one person do everything. Fumi was so detailed and took her time and I was really happy with my nails, that I scheduled a follow-up for a few weeks later. Naho did my nails next and I have not looked back since. This past month, I got gel color extensions with chrome and I've been so happy with them and have gotten nothing but compliments. Unfortunately, my nails did end up breaking twice - which I don't blame on them, as I have fairly brittle nails along with not being used to long nails. The first time, since it was within the week of me getting the extensions, they repaired it for free. I would definitely recommend this place - it's worth the time and money. read more

Great customer service, but bad quality! This salon is on the higher end of gel manicures -- $40 for a gel manicure that is advertised to last 3-4 weeks. I've been here twice and on my first encounter (thanks to a Group On deal), one nail chipped after 4 days and I returned for them to fix it, which they did. That manicure ended up lasting ~2 weeks. I returned around Valentine's Day weekend (they offered a $5 discount) and one nail chipped the next day. 3 days following, the gel from a whole nail came off and I again returned for them to fix it, along with 4 other nails that had chipped. 1 week after my manicure, the complete polish from a nail has come off, after lightly brushing it against a counter and 1 other nail has chipped. read more

Getting nails done in New York has been a complete and utter nightmare. I went into this place to fix a broken gel nail and the nail tech was kind but clearly inexperienced. I walked out with my nail way too long compared to the rest of my nails and had to go back to get her to fix it. She couldn't do a coffin shape, a very very common shape, so I have one nail a different shape then the others. The nail was incredibly thick and flat on top. There was a clump of clear gel on the underside, which is very gross when you touch your nail. and it hasn't even been a week and the nail is lifting.... seriously!? 2nd largest city in the world and I can't even get normal gel nails done. If you're a girl who knows a lot about gel nails don't go here or you will be disappointed. read more

They messed up my appointment twice and couldn't help or reschedule. They need a better scheduling system.

I thought this place was a great find to go for a nice manicure during your lunch break, until they continuously gave me an appointment date and time and then gave it to someone else. This did not just happen once, but twice! Very unprofessional. Loyalty is definitely not their policy. FYI: I've been calling since you opened this morning. Your excuses are unprofessional. read more

Finally I used a Gel manicure Groupon that I purchased last year! I think this is a great way to try new places out and I'm so glad I did. The service was really good. Normally I would prefer that only one person do my nails, but in this case it worked well! They try to stick to their appointment schedule, so one girl began the preliminary, filing, then another girl came to continue until the end. I must say she did an amazing job! She took her time and care with my nails which is what I seek with the experience. Also, I showed them the nail color I wanted from a pic and they happily blended two colors to make it for me! The way she placed the gel on my nails was art! She didn't use simple nail polish bottles. She blended a color on a piece of foil and uses a full length paint brush and did an amazing job! I requested a matte color finish, although simple, love it! It costs $40 for the gel mani and $5 extra for the matte finish. The groupon however was $22 so I think I got a great deal especially for the meticulous care that was taken with my nails! The only negative part is how they are not easy to find, when you go as I recommend that you should just walk all the way to the back and make a right! You'll see the ladies there happily waiting! read more

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Not a great experience. Got a pedicure and she barely scrubbed my feet or used the stone. Had to ask her to apply a third coat because you could see through the polish. Drying time took forever. I told them the machine wasn't working and they said "sorry!" Instead of doing something about it. read more

Love this place - gel manicure lasts 3 weeks no chips and Yuka, Naho and sakiko are al fabulous!!

I have been to this salon twice and both times I left with such beautiful nails. The last time, I came in with disgusting nail extensions from another salon and they were so accommodating. Midori filed my nails for 45 minutes to salvage the previous mangled job. She was patient and sweet and gave me exactly what I asked for. I also showed her a picture of a designed and she recreated it to the T. Needless to say, I will be back. Thank you, Midori! read more

Went there for three times, and the service never satisfied me. Therefore I only go in for removing gel nails from other places since it's near my place. read more

Love love love this place! The girls are so kind and talented. Seriously the best gel mani I have ever had. And it legit lasts over 2 weeks! They are precise and careful in their application. Super easy to make an appointment and the prices are really reasonable for NYC. Found my new nail spot!! read more

They did a great job!! The woman who did my nails was very friendly, and very good at her job! My nails look great and it's been a week! I got gel nails so yeah they are supposed to look great, but sometimes they can chip off or something. This time they didn't! Very fast and good job for a very good price. I also got pedicure (regular nail polish) and they still look great! I'll definitely come back :) read more

The polish these women use is a rare form of pokemon blood from Japan. It literally DOESN'T come off until they take it off or it grows out. If you want an amazing manicure, this is your place. Prepare to chunk out $50 bucks. They take card but tips are cash only. Come prepared like I didn't because these ladies deserve tips. The music here is extremely well selected as well. There must be a dj in a backroom spinning discs. The manicures are cream of the crop, bread to my butter, you will not be disappointed. read more

One of the best nail spots I've ever been to! My gel manicure lasts at least 3 weeks, much longer than other salons. I get so many compliments on my nails now! Everyone there is an artist and able to recreate any photo I show them. Highly recommend going to M&M. read more

I want to say that I DID NOT get my nails done here. This review is based on how I was treated while I was trying to get them done. It was confusing to even find this place because it was literally all the way in the back of a maze like establishment where there are other stores. Once I found it I walked in and no one bothered to look up to greet me. Then I said excuse me and one lady came up to me and asked what I needed. I asked if they took walk-ins, I was looking for a fill-in. She looked me up & down and said no, they were booked. Ok. So then I was curious about pricing. I have acrylic nails. She stated that they do not do acrylic. Ok, so if I get gel then how much. She then starts talking with another female there in their language which I HATE!! And tell me it would start off at $60!!!! WTFFF to start? For a fill-in?? $60 and they're literally located in a dingy, hole in the wall. I walked right out. Customer service is huge for me and they SUCK!! Pricing is obviously something they just make up. Yeaaa no. Byeee read more

Pedicures were good not great. My mom usually doesn't get nail polish with her pedicures but she wanted more of a scrub on her calyces which I had to instruct them to do. When complete the dryers barely worked which was a bit frustrating but otherwise it was just Okay read more

The employees are very nice but service is a different story. When I first came in, there's only two employees working here. Chloe that handles nail care and Satomi handles nail art/ painting the nails. I came in at 5:30 and Chloe started cutting my nails, filing etc etc after she was done, I had to wait 30 mins for Satomi to finish her other client. Satomi asked me what nail art I wanted and she agreed to do 2 glitter nails and 2 nail art and once she started paint my nails, she changed her mind and told me I can only do one nail art and one glitter nails. I had to ask to add one more glitter nail....She painted my nails super quick and gave me a sloppy job with nail polish all over my fingers (on my skin not on the nails) which I pointed out for her to remove...... I literally had to direct her to do everything since it seems like she didn't want to do anything and rushed to paint my nails so she could help someone else since she was the only one who does the gel nails. Long story short, one of the uv machine broke so I had been waiting for a long time there to cure my nails while the employees paid no attention to me.... Finally, Chloe saw that I was still there and came over to notice my nails still was not finished and put some top coat on my two thumbs and switched the gel machines. By that time it was already 7:15ish and my reservation was at 5:30. Also, you girls out there know that your hands are dry as hell after getting a gel manicure and I noticed my hands were dry so I had to put lotion on myself......at this time I was already fed up with the service and wanted to go home already since I was there for almost two hours for a gel manicure!! At the end, I still left a good tip because I felt bad since they were nice. Once I got home, I noticed that Satomi didn't even put any gel top coat except my two thumbs which Chloe was the one who applied it and now most of my nails look matte while my two thumbs are shiny as hell. Super dissatisfied and super disappointed because I really wanted this place to work out. They should hire more nail technicians who has knowledge and is able to apply uv gel. read more

The answer of owner pretty much speaks for itself and showcases owners understanding of "customer service". Nope, Miho, in other salons I get a good quality regular nail polish for half of price. Since you are offering "just a regular nail polish" maybe it makes sense to charge just a regular price for it and not double? Also it's gonna be nice to have a disclaimer on your website with info that you are offering just a bad quality regular nail polish because some of customers might mistaken you for a good quality nail place, which, obviously, you are not. read more

Incredibly bad customer service experience. I booked an appointment less than a day in advance, later that night got food poisoning, called to reschedule and was told I'd be hit with a cancellation penalty. The manager, who mockingly and with laughter in her voice, expressed doubt over the timeline of my booking the appointment and then getting sick, clearly treated me like I was being dishonest with her. She backed off a moment later, but did not acknowledge the condescending treatment. I also cancelled a routine doctors appointment this morning, and that office waived their policy without protest. Policies like this are set to penalize no-showers, not legitimately sick people, particularly those who are telling you they want to remain a recurring paying client. If NYC has more than enough of anything, it's nail salons. Don't patron a place that treats honest, paying customers like liars. I'll bring the $80-$100 I'd have spend in service feed and generous tipping somewhere that knows how to treat people. read more

The best nail salon I've ever had in NYC! All staffs are nice and passionate about their work. I requested a quite complicated nail art but the nail artist met my expectation, actually beyond what I expected!! My favorite part was their pedicure, they did a thorough almost 40mins-1hr pedicure while most of salons usually takes only 15-20mins. They also gave me a foot massage, which is a big big plus! I would definitely go back here next time. Great service with a great quality of nail polish. read more

I had a great experience today. Wanted to find a nail salon close to work because I was in dire need of a fresh manicure! When I arrived they took me right away. The ambiance is very calm and relaxing. R&B music plays lightly in the background and the employees work on each customer's nails quietly. I'm so accustomed to noisy nail salons with employees talking amongst themselves but it wasn't like that here. I really appreciated this because I was able to wind down a bit. My nail technician was very gentle and kept asking if I liked everything so far. I didn't get her name but she has very short hair and is super sweet. She was meticulous and took her time. Even when the next appointment arrived, she didn't switch up her pace whatsoever. She made sure my nails looked absolutely perfect and then guided me to the drying station. Though it is pricy here, the quality of work and service you receive make it all worth it. I will be back and I 100% recommend this salon. read more

M&M Studio - Hair Salons Near Me - New York, New York

Super sweet ladies! Im giving them 3 stars because it took them 2 hours to do a pedi and gel mani. One week later my gel peeled off. One thing i really do appreciate is that the nail technician mixed her own gel colors for me since she didnt already have it because she knew i had a wedding to attend too and the color needed to be duplicated like the nail polish. read more

Such a great find! I was able to get a last minute appointment here, and now I'm definitely going to be a repeat customer. I came with a few photos of what I had in mind, and the nail art was perfectly executed. Plus, with a $55 bill, the price isn't bad compared to some other nail art places. Give this place a try, and you won't be disappointed. read more

Super professional and pay attention to all the details!

I wish this place was nice. I didn't have a BAD experience but it was just a cheap joint. Pedicure was $28 and no massage chair, not the usual array of color choice, there weren't even magazines. It was just kind of rigged- IKEA chairs and a small sink on top of wood crates to create a pedicure 'area.' And the paint job was messy. Again, it wasn't awful but I wish they'd put a little more into the experience. read more

M&M Studio - Hair Salons Near Me - New York, New York

This is such a great place! I went to get nails done and it's exactly what I wanted. Sayaka who did my nails was patient and very talented. She did a wonderful job! I will definitely go back! Highly recommend. read more

M&M Studio - Pride nails by Sayaka! - Hair Salons Near Me - New York, New York

Had a lovely experience here this morning. Very skilled nail artist, relaxed atmosphere and friendly staff. It was $90 plus tip for gel extensions and one colour (glitter). Took 2 hours. More expensive than I'm used to in the UK but standard for NYC it seems. Highly recommended. read more

M&M Studio - Hair Salons Near Me - New York, New York

I booked an appointment via the website  for gel manicure and pedicure. They really take the time and care into the nail art that you want. I took pics and they did the exact replica.They use paint pots and paint brushes to do your nails. I saw some of the artists doing really cool designs. A lot of the ladies come in with a photo of what they want done. I wasn't that prepared so I kept it simple and they came out so pretty. They said their gel can last 3-4 weeks which would be very impressive. The staff there was very nice and pleasant. Price: not a bargain, but not too steep. They do accept cards, but if you pay in cash make sure your tip is evident. If you are looking for the typical salon with massage chair, feet soak, and meticulous cuticle care, I would not recommend this place. If you are looking for unique nail designs, this is the place. read more

I had my hair and nails done by M&M Studio for my wedding and they did amazing. Miho is absolutely amazing with hair. She made sure my hair was perfect, especially since it was extremely humid and heavy rain that day. I can't thank her enough. Also, my nails looked amazing even after 3 weeks after the wedding while at my honeymoon. read more

I used Yelp to find a nail place near to where I was one day, and given the high star rating I expected much better. Seems if I read closer though that the stellar reviews are more for one particular nail tech who is running her own separate biz through the place doing specialty manis (with designs etc--which from what I heard her quote to ppl are quite expensive)! The place is just a room at the very end of a long winding corridor, confusing to even get to. Glad I brought my own polish since there was not much regular polish choice. And the pedicure is just shoddy--basically there is a regular chair against a wall, then they get a metal bucket & plop your feet in! So odd. The girl didn't seem to know much about what she was doing, maybe that's why another lady was standing over & watching. Then had a different girl for the manicure. There's no reason for the regular mani to be so expensive (almost as much as the pedi!), they do just barely the minimum. And there are no proper dryers! They placed a fan near my feet, and later another fan near my hands (and they were tripping over the wires)! So even though I was there forever it's not surprising that my toenails smudged in my closed-toe shoes, and even my fingernails were a bit bumpy & smudged. It's good I used my own polish as I had to re-do a lot myself. So I basically just wasted money going here. read more

I am a regular there, but I was super disappointed by their attitude this time. I made the reservation online and forgot to choose art design option. But even though I did not check for the art design option, I should have a total of 1 hour and 15 minutes for gel manicure and removal. When I had done 2 fingers with designs and others without, my technician said she cant do others and asked me to leave other fingers without design, because next client has already come. At that time I should still have at least 15 minutes left!!!!! It is just so ridiculous. And I was charged for the medium art price, no detailed breakout about how she calculated the price. SHE JUST SAID THE PRICE. I will never ever go to this salon again. Super angry. read more

I can't say enough nice things about this place! They really take their time to get your nails done exactly the way you want. I've gone here three times now and each of my gel manicures have lasted three weeks without any problems. Definitely going to make this my go-to place!!! read more

So nice to went there. Their technique was absolutely professional and I'm so happy my nail is now so fabulous and gorgeous.

I loved this place so much that after purchasing a groupon for a gel manicure, I purchased the Yelp deal for this as well. The location is very difficult to find (inside a small doorway at the very end of a winding hall of storefronts) and the technicians were very patient in providing directions. Quality of the manicure is comparable to the ones I've gotten in Tokyo. They can imitate any design as long as they have the material. Selection of colors and 3D studs were great as well. As the salon is very small, be sure to book several days ahead of time. read more

I always come here before a special event like a work conference, weddings, or my birthday because the design and attention to detail is hard to find anywhere else. Make an appointment if you don't want to wait. Use the reward card for discounts or even better, check Groupon before your first visit. It's expensive, but a great treat if you want to deviate from the boring ubiquitous solid color manicure. read more

I had a mediocre experience here (not bad but not great). The receptionist and nail technician were nice. I had almond shaped nails and I'm very particular about the shape. I came in to get a fill with gel polish. The nail tech did a great polish job but didn't keep my original shape when filing which was disappointing. They use gel in pots, not your standard gel polish. It took longer than normal to polish but she did a nice polish job. I was not happy with the shape and they were a little longer than I liked. When she finished polishing my nails I asked her if she could fix the shape and file them a little shorter but she said she couldn't which was disappointing. Given the high price point I expected my nails to look exactly how I wanted them to look. I paid $70 for a fill with gel plus $10 tip FYI. I pay $45 for this service at my usual place. When I went to the front to pay the receptionist asked if I had cash for the tip which I thought was tacky. I should be given the option to tip without it being asked. She pointed to a tip guide on the counter. Tips are not mandatory nor was I completely satisfied with my service. Pros: high quality gel polish, neat polish job, nice staff, no wait time prior to appointment (was seen right) Cons: Didnt like the shape or length, was asked to tip in cash (very tacky), appointment took an hour and 20 mins, overpriced read more

This place does an immaculate job! They really listen to whst the customer wants. They do a FABULOUS JOB!!! Im coming for another gel mani sooooon!!!! read more

Initially went here for a Groupon. This is one of my favorite spots in NYC to get nails done. You have to make an appointment so you know you're not going to be waiting around for someone to open up. It's small but the women are extremely good at what they do. Really loved coming here and will def be back. Also note, it's not luxurious by any means but you can tell they care about how your nails look which I appreciate. read more

The best. They did nail art with gel at an incredible price. It only took an hour even if what i had asked for had been very meticulous work. The studio was brand new and had some communication barriers with some of the staff, but if you are getting nail art, in so far as you know what you want, you should take a picture and they will do it exactly! It was a great experience and I will def go back! Its been almost 2 weeks and I cant tell the difference! read more

I have been here several times and I m usually happy with the service but this time I got a new technician and she was not so good. She was rushing the entire time, she bumped into my nails while doing my nails, and the nails were badly shaped. I got the ombre done but it just looked like color smudged in a very messy way... read more